Products

HCL MyXalytics ingests data from multiple enterprise tools, creates insightful and intuitive reports, and projects the results, tailored and configurable in role-based dashboards. It provides a unified view of the entire IT operations environment with the capability to make informed decisions to reduce risk, enhance performance & efficiency, and control cost. MyXalytics's predictive analytics capabilities help organizations avoid business-critical incidents and disruptions. Stay on top of yo

One of the most effective ways to improve stability in your organisation is to prevent incidents from re-occurring. It can be difficult to get to the bottom of why an incident occurred, given all the components in today applications.

Your customers engage 5x more with your website once their order has been placed. Make the most out of this engagement by providing intelligent Delivery Experience Management. Identify - Identify shipping delays through our predictive alerts and keep your customers in the loop proactively. Proactive communication increases customer satisfaction up to 76% Resolve - With proactive action, it also gets easier to resolve problems. Automate ticket creation directly in your helpdesk for

Work Metrics is a comprehensive workforce management platform designed to enhance workplace efficiency and safety by integrating various tools for employee, contractor, and visitor management. It offers solutions for onboarding, training, incident reporting, risk management, and compliance verification, all within a unified system. By streamlining these processes, Work Metrics helps organizations maintain a compliant, safe, and productive work environment. Key Features and Functionality: - Ind

Resolve is an incident management application built natively for Microsoft Teams. It enables organizations to report, categorize, assign, and track incidents directly within their existing Teams environment, eliminating the need to switch between applications. The application uses AI to automatically process incoming incidents—analyzing content to identify severity, categorizing issues based on organizational and industry context, and routing them to appropriate response teams. The assignment al

Passeca, a Cyber Security managed services provider based in Germany offering: ISO 27001 Preparation: Comprehensive guidance and support to achieve ISO 27001 certification, enhancing your information security management system (ISMS). Risk Assessments: Detailed evaluations of your IT environment to identify and prioritize potential vulnerabilities and threats. Application Penetration Testing (APT): Targeted testing to uncover vulnerabilities in applications, ensuring they can withstand sophi

Seceon delivers an AI driven XDR and operational threat management platform that unifies next generation SIEM, SOAR, NDR, UEBA, ITDR, endpoint protection, and cloud security in a single platform. A single agent design ingests and correlates telemetry across endpoint, network, identity, cloud, and OT and ICS sources in real time. Behavioral baselines, network anomaly detection, threat intelligence correlation, and natural language threat hunting support the identification of advanced threats. Ide

Ventiv Technology is a leading global provider of innovative risk and insurance software solutions for a vast array of industries, serving some of the largest companies in the world. Committed to excellence in data analytics, technology and customer success, Ventiv transforms the way companies manage risk and insurance information to enable optimal outcomes. With over 45 years’ experience, Ventiv proudly partners with over 500 organizations and 350,000 users in more than 40 countries. Ventiv C

Proofpoint Threat Response takes the manual labor and guesswork out of incident response to help you resolve threats faster and more efficiently.

Connect Salesforce and ServiceNow in real time to automate case handling, incident management, and cross-team collaboration. Streamline processes, reduce manual work, and deliver exceptional service experiences. Real-Time & Scheduled Salesforce ServiceNow Integration Sync Cases, Incidents, Requests, Attachments, Comments, and custom objects in real time or on a defined schedule. Two-Way Case & Incident Synchronization Automatically create and update Salesforce Cases from ServiceNow I

Web Help Desk & Asset Management Software.

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

Activ Select is a modular suite of ISO management software tools tailored to meet a specific ISO compliance challenge or work together as a complete, fully comprehensive ISO management system. Every organisation is different and ISO compliance needs can vary, therefore Activ Select has been designed to deliver flexible, fully configurable ISO management systems tailored to an organisation’s needs. That means you can optimise your management system for effective ISO certification by creating a be

Halo Service Desk is a service desk software solution, designed to be used by anyone, with out-of-the-box functionality such as Incident Management, SLAs, change and project management and real-time project dashboards.

Effivity is the best ISO, GRC & ESG automation software validated by users in 120+ countries for Quality - Occupational Health & Safety - Environment - Food Safety & Information Security Management System. Achieve 100% conformity with ISO 9001/14001/45001/22000/27001/HACCP standards with world-class risk management, non-conformity, document control, internal audit, training, calibration, incident management modules. Let's make your QMS/HSE/FSMS/ISMS simple, quick, easy, collaborati

ServiceNow Connected Operations is a comprehensive solution that integrates Internet of Things data with digital workflows, enabling enterprises to monitor and manage critical infrastructure in near real-time. By consolidating IoT data into the Now Platform, organizations gain a unified view of asset health and history across multiple locations, facilitating proactive issue resolution and unlocking new business models. Key Features and Functionality: - IoT Bridge: Aggregates data from IoT-con

CrowdStrike Falcon® Threat Intelligence is a comprehensive solution designed to empower organizations with real-time insights into cyber adversaries, enabling proactive defense strategies. By integrating automated analysis with expert human intelligence, Falcon Threat Intelligence delivers actionable information on adversary tactics, techniques, and procedures (TTPs, allowing security teams to anticipate and mitigate threats effectively. Key Features and Functionality: - Automated Threat Analy

IBM Security QRadar Network Detection and Response (NDR is a comprehensive solution designed to enhance network security by providing real-time visibility and advanced analytics. By analyzing network activity across on-premises and cloud environments, QRadar NDR helps security teams detect and respond to threats more effectively, reducing the risk of cyberattacks and minimizing potential damage. Key Features and Functionality: - Real-Time Network Visibility: Unifies event and flow data to offe

Effective contingency plans, processes, and tools are key to swift security response. Work with security support engineers and onsite incident response teams to investigate suspicious events, detect malicious attacks, and respond to security breaches.

Proofpoint Insider Threat Management is a comprehensive security solution designed to detect, investigate, and prevent data loss caused by insiders—whether through negligence, compromise, or malicious intent. By providing real-time visibility into user behavior and data interactions across endpoints, ITM empowers security teams to swiftly identify and mitigate potential threats, thereby safeguarding sensitive information and maintaining organizational integrity. Key Features and Functionality: