---
title: Resolve for Microsoft Teams Reviews
meta_title: 'Resolve for Microsoft Teams Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Resolve for Microsoft Teams works for a business like yours.
date_modified: '2026-03-02'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Resolve for Microsoft Teams Reviews
**Vendor:** Knbases  
**Category:** [Incident Management Software](https://www.g2.com/categories/incident-management)
## About Resolve for Microsoft Teams
Resolve brings intelligent incident management directly to your Microsoft Teams workspace, streamlining how your team handles and resolves issues. Our AI-powered system understands your industry context and organizational needs, delivering truly intelligent automation.






- [View Resolve for Microsoft Teams pricing details and edition comparison](https://www.g2.com/products/resolve-for-microsoft-teams/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-24+19%3A37%3A30+-0500&secure%5Bsession_id%5D=6bb34e34-59d5-4357-9881-695d79c9c0d5&secure%5Btoken%5D=68cc01d85675ba4cfef2ac864afbc01c2bfa3fa577ce0aeba9403b531e83d9bf&format=llm_user)

## Resolve for Microsoft Teams Features
**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring
- Mobile Alerts
- Email Alerts
- Real-Time Monitoring
- Real-Time Notifications

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Alerts/Notifications
- Forms Management
- Safety Incident Management
- Compliance Management
- OSHA Compliance
- Task Management
- Single Sign On
- AI Copilot
- Disaster Recovery
- Document Management
- API
- Multi-Channel Communication
- Customizable Templates
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- Activity Dashboard
- Issue Management
- Communications Management
- Audit Trail
- IT Incident Management
- Audit Management
- Event Logs
- Risk Analysis
- Workflow Management
- Risk Assessment
- Incident Reporting
- Self Service Portal
- Customizable Reports
- Ticket Management
- Service Level Agreement (SLA) Management
- Reminders
- On Call Scheduling
- Investigation Management
- Maintenance Scheduling
- Status Tracking

## Top Resolve for Microsoft Teams Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,983 reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,835 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,303 reviews)

