Riskonnect Insurable Risk Reviews & Product Details

Ventiv's IVOS Claims System revolutionizes the claims management journey with its user-friendly interface and customizable features. From intake to resolution, navigating through the system is a breeze, thanks to its intuitive design. The ability to tailor workflows to our specific needs ensures seamless integration into our existing processes. Overall, IVOS simplifies complex tasks, empowering us to efficiently manage claims with ease and precision. Review collected by and hosted on G2.com.

While the Ventiv IVOS Claims System offers valuable features, generating reports can be challenging due to complexity. However, the support team's assistance with training has been greatly appreciated, easing the learning curve and improving overall usability. With ongoing support, we anticipate smoother report generation processes in the future. Review collected by and hosted on G2.com.

Ventiv IRM is user friendly, and able to carry a ton of records/information that is easy to access across the Region. I have been using IRM for roughly 2 years and it's amazing how many capabilities the platform has, the reporting ability, and the customer interface. Review collected by and hosted on G2.com.

The only dislike I would say I have, is in the beginning when using the platform it can be overwhelming because there is access to so much information, but the more I have worked in it the ability to work it comes a lot more naturally. Review collected by and hosted on G2.com.

Team is trying to be supportive with our needs. Ventiv is always evolving and open to do better. Review collected by and hosted on G2.com.

Past experiences with old project manager was bad. That person is already gone. Review collected by and hosted on G2.com.

It's customizable, so can use the way we want to use it. Able to put in many RM items, so one source for all the claims, exposures, policies, safety data, premiums, etc. Review collected by and hosted on G2.com.

The reporting is not always intuitive, so do need help sometimes. Review collected by and hosted on G2.com.

We have combined Risk and Safety in one location. Making it easier to manage an event. Allowing users in the field to access provides a quicker way of gathering information. Review collected by and hosted on G2.com.

Some of the selections for user access could allow more options. Removing certain sections or actions so end users are not adjusting items they shouldn't be. Review collected by and hosted on G2.com.

I like that my IT team can build custom template to fit our immediate needs. I understand that my company is unique in that we have an in-house team that provides expertise and support that other companies may not have. Review collected by and hosted on G2.com.

The reporting tools are not as flexible for the end user. IT involvemnt is necessary if I need to add fields. I wish I could do this on my own. My own clients seem to think it is this easy. And they get fussy when I explain it is not. Review collected by and hosted on G2.com.

As a claims adjuster the system is user friendly, easy to navigate, easy to continue maintenance of claims, and the functionality allows for us to customize to our needs. Review collected by and hosted on G2.com.

The options available is some of the tabs are slim compared to the amount that we would like to see. I wish there were better search functions to find specific claims easier if we are missing certain information. Review collected by and hosted on G2.com.

They are quick to assist when something goes wrong including getting meetings scheduled for support.

Staying on top of compliance updates so we are ready to go for new rules. Review collected by and hosted on G2.com.

There doesn't seem to be enough internal testing / QA as each update received arrives with new bugs. Review collected by and hosted on G2.com.

Ventiv support services set you up for success. Whenever there is a system issue or you need assistance with understanding how to navigate the system, they are always ready to assist. Review collected by and hosted on G2.com.

The reporting tool is very difficult to use. Review collected by and hosted on G2.com.

I run a lot of reports in Ad Hoc and really like that feature. If it had a way to automatically create pivot charts / graphs too, that would be great! Review collected by and hosted on G2.com.

We are currently looking to use a field that is numeric only that we need to add a mix of alpha/numeric data. It wasn't an issue we anticipated as we customize fields. Review collected by and hosted on G2.com.