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Zoom Workplace Reviews & Product Details

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Basic

Free
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Zoom Workplace Integrations

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Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Flex is a global diversified manufacturer that helps a diverse customer base design and build products that improve the world.
Play Zoom Workplace Video
Flex is a global diversified manufacturer that helps a diverse customer base design and build products that improve the world.
AI Companion for Zoom Team Chat
Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
Play Zoom Workplace Video
AI Companion for Zoom Team Chat Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
AI Avatars helping Scale Information
You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Play Zoom Workplace Video
AI Avatars helping Scale Information You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Welcome to Zoom Spaces
Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Play Zoom Workplace Video
Welcome to Zoom Spaces Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Zoom Phone inside Microsoft Teams
This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Play Zoom Workplace Video
Zoom Phone inside Microsoft Teams This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
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Zoom Workplace Reviews (55,945)

View 74 Video Reviews
Reviews

Zoom Workplace Reviews (55,945)

View 74 Video Reviews
4.5
55,945 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable video quality of Zoom Workplace, making it a preferred choice for remote collaboration and meetings. The integration of features like screen sharing and AI meeting summaries enhances productivity and simplifies communication. However, many users note the 40-minute limit on the free plan as a common drawback that can disrupt longer discussions.

Pros & Cons

Generated from real user reviews
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Varun K.
VK
Associate Data Engineer
Mid-Market (51-1000 emp.)
"Zoom Makes Calls Fast, Easy, and Collaborative with Helpful AI Summaries"
What do you like best about Zoom Workplace?

Zoom helps me interact with my colleagues efficiently and comfortably. It’s easy to initiate calls, and it opens quickly even the first time I try to load it. I also like the quick integrations, such as the whiteboard, which is helpful when I’m trying to explain something to someone else on the call. The AI feature that summarizes the call is good as well. While setting up the things for the first time - the single sign on feature helped to login and authenticate quickly. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The floating window which appears while you share the screen blocks the content all the time, i need to manually hide the floating window each time i share the screen, also the recording could be made available instantly right after the call, whereas currently need to wait 10-20 minutes to get the recording and the meeting summary in the email. Review collected by and hosted on G2.com.

Diana Kristine G.
DG
Lead generation specialist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy,Simple and Reliable All in one tool"
What do you like best about Zoom Workplace?

What I like most about Zoom Workplace is how easy it is to use and how it keeps everything—meetings, chat, and collaboration—all in one place. It makes it simple to stay connected and get work done, and it feels reliable day to day. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom Workplace is that it can sometimes feel overwhelming because there are so many features, which makes the interface a bit confusing at first. On top of that, meetings can occasionally lag or run into connection issues, and that can be especially frustrating during important calls. Review collected by and hosted on G2.com.

Muhammad O.
MO
Salesforce Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful, Reliable Conferencing with Great Quality and an Improved UI"
What do you like best about Zoom Workplace?

Zoom Workplace is a very useful and powerful tool for audio and video conferencing, especially for meetings. The audio and video quality is usually very good and clear. Another thing I’ve noticed is that the user interface has improved compared to earlier versions, and it feels reliable for industry use. The feature I like most is that Zoom includes so many features and tools integrated within the app itself, which helps reduce users’ screen time and improves the team’s productivity. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace consumes a lot of internet data. Sometimes it feels very slow and laggy, especially on low network connections. The free version also has many limitations, and the paid plans or subscriptions are very expensive. Most advanced features are only available with the paid plans. Review collected by and hosted on G2.com.

Nishit    C.
NC
Security Delivery Associate Manager
Enterprise (> 1000 emp.)
"Zoom Workplace: Easy UI, Great Audio, and Handy AI Companion Features"
What do you like best about Zoom Workplace?

Zoom Workplace is one the best and prominent Collaboration platform, Its User interface is real easy compared to competitor. Audio quality is far better. I have never observed any lag while using Zoom workplace.

File sharing, chat rooms feature- you can send 1:1 message even when part of a group chat room. It also has a white board add-in which is really useful to present while in a group call. AI Companion also eases the life with all the search options, capturing and writing concise notes. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Few things which i observed- It utilizes a lot of RAM space, sometimes causing system to slow down. Review collected by and hosted on G2.com.

Ushpal P.
UP
System Admin
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Workspace’s AI Companions Summaries Save Me 20 Minutes After Every Sync"
What do you like best about Zoom Workplace?

I love the AI Companions summary feature in Zoom Workspace. It saves me around 20 minutes of admin work after every departmental sync, because I no longer have to manually type out action items. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While I appreciate the all-in-one approach, the interface is starting to feel a bit crowded. I’d really like a Lite Mode for days when I just need to focus on calls, without all the extra tabs competing for attention. The AI summaries are helpful overall, but they occasionally struggle with technical industry terms, so I still need to do a quick manual edit now and then. Review collected by and hosted on G2.com.

Komal P.
KP
HR
Enterprise (> 1000 emp.)
"Streamlines Team Collaboration with Ease"
What do you like best about Zoom Workplace?

I like Zoom Workplace's ease of use and reliability. The intuitive interface makes scheduling and joining meetings hassle-free. I appreciate features like screen sharing, recording, and breakout rooms, which make meetings more interactive and productive. The audio and video quality are generally stable, even with moderate internet connectivity, which is very important for smooth communication. From an HR perspective, it’s especially helpful for conducting interviews and coordinating with multiple stakeholders efficiently. Overall, it provides a seamless and professional virtual meeting experience. I also find the integration with tools like Google Calendar and Microsoft Outlook helpful for scheduling and managing meetings efficiently. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace is overall very reliable, there are a few areas that could be improved. At times, minor connectivity issues or lags can occur during longer meetings, especially with unstable internet, which can affect the flow of discussion. The time limitation in the free version can also be restrictive for longer meetings or interviews. Additionally, managing large meetings can sometimes feel slightly complex for new users, especially when handling multiple participants, breakout rooms, or settings. Improving stability in low-bandwidth conditions and simplifying some advanced features would make the overall experience even better. Review collected by and hosted on G2.com.

Louise S.
LS
User experience researcher
Small-Business (50 or fewer emp.)
"Easy Zoom Scheduling with Smart Calendar Integration"
What do you like best about Zoom Workplace?

Scheduling Zoom calls is easy. It links with my work calendar, so I can quickly see when colleagues are free and set up meetings without back-and-forth. I also like that notes taken in the chat during a call can be shared with colleagues and saved, so they aren’t lost once the call ends. The calendar view shows public holidays and colleagues’ annual leave as well, which makes it faster to find a suitable time and schedule meetings more quickly. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I can’t set “turn off AI assistant” as the default, so we have to switch it off at the start of every call. I suspect those settings are controlled by our account admin. During calls, the Zoom controls also often feel like they’re in the way, especially when I’m sharing my screen. Sometimes the Zoom tasks build up (I’m checking elsewhere) and it makes me anxious, since the number can get quite high. I also don’t like the wording of “X is inviting you to view the meeting summary” — it comes across as passive-aggressive. Review collected by and hosted on G2.com.

Amr E.
AE
network security engineer
Enterprise (> 1000 emp.)
"All-in-One Collaboration Made Simple with Zoom Workplace"
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how easy it makes working with others, even when we’re not in the same place. I love that I can chat, share files, and have video meetings all in one place. It just makes teamwork feel simple and natural. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom Workplace is that it can sometimes be overwhelming with notifications and meeting invites. Also, long video calls can feel tiring, and occasionally the connection or audio lags, which can interrupt the flow of work. Review collected by and hosted on G2.com.

David E.
DE
Interaction Content Designer
Design
Enterprise (> 1000 emp.)
"Zoom Makes Group Meetings Effortless with Powerful Collaboration Features"
What do you like best about Zoom Workplace?

Zoom is a great video-conferencing platform that makes it easy to host group meetings. It also has extra features like polls, breakout rooms, reactions, voting, recording, transcriptions, and other special tools, which is helpful for collaboration between teams. I also think the UI of the platform is quite easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Some dislikes I have with zoom is centred around its app. Most times after opening the Zoom app, my webcam automatically comes on without my request. Additionally, the app randomly crashes after a while, which can be very frustrating. It's also difficult sometime getting support in tackling some issues I come across. Review collected by and hosted on G2.com.

Luis F.
LF
Gerente de Mercadotecnia Digital
Marketing and Advertising
Enterprise (> 1000 emp.)
"Reliable and Easy-to-Use Platform for Work Meetings"
What do you like best about Zoom Workplace?

Zoom Workplace is very reliable and extremely easy to use. I mainly use it for work meetings, and it works consistently well without technical issues. Scheduling meetings, sharing presentations, and collaborating with team members is very straightforward. One of my favorite features is the AI meeting assistant. The automatic summaries are very accurate and capture the key points and action items, which saves a lot of time after meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Overall, my experience has been very positive. If anything, some of the advanced features could be easier to find within the interface. Other than that, the platform is stable and works very well for everyday professional communication. Review collected by and hosted on G2.com.

Questions about Zoom Workplace? Ask real users or explore answers from the community

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GU
Guest User
Last activity 2 days ago

Is Zoom Workplace worth it?

35 Upvotes
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Md. Mizanur R.
MR
Md. Mizanur Rahman
Last activity 3 months ago

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Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$13.33
1 host Per Month

Business

$18.33
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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Zoom Workplace