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Zoom Workplace Reviews & Product Details

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Pricing provided by Zoom Workplace.

Basic

Free
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Zoom Workplace Integrations

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Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
AI Companion for Zoom Team Chat
Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
Play Zoom Workplace Video
AI Companion for Zoom Team Chat Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
AI Avatars helping Scale Information
You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Play Zoom Workplace Video
AI Avatars helping Scale Information You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Welcome to Zoom Spaces
Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Play Zoom Workplace Video
Welcome to Zoom Spaces Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Zoom Phone inside Microsoft Teams
This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Play Zoom Workplace Video
Zoom Phone inside Microsoft Teams This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Zoom Virtual Agent Concierge
Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
Play Zoom Workplace Video
Zoom Virtual Agent Concierge Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
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Zoom Workplace Reviews (55,437)

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Reviews

Zoom Workplace Reviews (55,437)

View 74 Video Reviews
4.5
55,437 reviews

Pros & Cons

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Raphael C.
RC
Data Entry Specialist
Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Effortless Collaboration and Outstanding Video Quality"
What do you like best about Zoom Workplace?

What I like most about Zoom Workplace is how it combines various work tools in a way that doesn’t feel overwhelming. I especially value the reliable video meetings—Zoom’s call quality and stability remain excellent, even with larger groups or less stable internet connections. It’s also very user-friendly; new users typically require little to no training, and joining a meeting or sharing a screen is simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There are a few aspects of Zoom Workplace that I find frustrating. First, the increasing number of features—such as docs, whiteboard, tasks, and AI tools—makes the interface feel cluttered and more difficult to navigate compared to the classic version of Zoom. Additionally, the chat experience is inconsistent; Zoom Chat lacks the polish and intuitive design of dedicated messaging platforms like Slack or Teams, particularly when it comes to managing ongoing conversations. Review collected by and hosted on G2.com.

Govil K.
GK
Director of Financial Planning and Analysis
Enterprise (> 1000 emp.)
"Great Collaboration tool"
What do you like best about Zoom Workplace?

Zoom Workplace stands out for its ease of use and lightweight design, making it much less cumbersome than many other collaboration tools. The audio and video quality remain consistently high, ensuring that meetings run smoothly and reliably. Its intuitive interface allows even first-time users to become comfortable quickly, without the need for extensive training. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The desktop application sometimes takes a while to launch, particularly on slower computers. Additionally, the web version seems less refined and not as intuitive as the full client. Improving the consistency and smoothness of the experience across all platforms would make the product even better. Review collected by and hosted on G2.com.

Jorge G.
JG
Diretor de Operações e Planejamento
Small-Business (50 or fewer emp.)
"Exceptional Stability and Quality for Seamless Remote Collaboration"
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is the stability of the platform and the high quality of video calls. Even in meetings with many participants, the connection remains reliable, with clear audio and video, which makes communication more effective and professional.

Another strong point is how easy it is to organize participants into breakout rooms. This feature is very intuitive and allows meetings, workshops, and team sessions to be structured in a practical way, improving engagement and collaboration.

Overall, Zoom Workplace provides a smooth, dependable experience for both small meetings and large group sessions, making it an excellent tool for remote communication and teamwork. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One aspect I like least about Zoom Workplace is that the platform is not always very intuitive, especially when navigating different views and settings during a meeting.

I also experience some difficulty seeing the participants when I am sharing my screen or presenting slides. Switching between the presentation and the participant view is not always seamless, which can make interaction and engagement harder while presenting.

Improving the usability and presentation view options would make the overall experience more fluid and user-friendly. Review collected by and hosted on G2.com.

Nadiya P.
NP
Senior Care Excellence
Mid-Market (51-1000 emp.)
"Reliable, Clear, and Effortless Collaboration Across Teams"
What do you like best about Zoom Workplace?

I also like how reliable it is meetings start on time, the audio and video are usually clear, and it works well even when the internet isn’t perfect. Overall, it just makes collaboration feel easy and natural, especially when you’re working with people in different locations Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike is that it can feel a bit overwhelming at times. There are so many features and notifications that it’s easy to miss what’s actually important or feel distracted.

I also find that long hours on Zoom can be draining back-to-back meetings don’t leave much room to reset. And sometimes, even small updates or changes to the interface take a while to get used to, which can interrupt the flow of work Review collected by and hosted on G2.com.

Yatra P.
YP
omni associate
Retail
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Unmatched Quality and Versatility Across All Devices"
What do you like best about Zoom Workplace?

I started using Zoom Workplace from covid time and i am still using it. It is very easy to use and it can be used anywhere. Zoom Workplace video and audio quality is unmatched. Even in larger meetings the quality stays same. I love this app as it consists everything that one requires (chats/screensharing/meetings/calendar/ Ai summaries). The best thing about Zoom workplace is that it works across all devices from phones to computers. I also really appreciate the customer service as they act on problems really fast. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Honestly, there is not much to dislike about Zoom Workplace. There was a time when i used to use Zoom everyday and it worked really well all the days. Review collected by and hosted on G2.com.

Jose A.
JA
Interpreter
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Collaboration and Exceptional User Experience"
What do you like best about Zoom Workplace?

What I like most about Zoom Workplace is its ease of use and its integration with daily work tools. The platform allows for smooth collaboration between teams thanks to its video call, messaging, and workspace features all in one place. Additionally, the audio and video quality is exceptional, even with variable internet connections, and the options for screen and file sharing make meetings and work sessions more productive. The intuitive user experience has reduced the learning curve and facilitated adoption among colleagues and clients. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Although Zoom Workplace offers many advantages, one aspect that can be improved is the organization and management of notifications. Sometimes, we receive redundant notifications or ones that are difficult to filter, which can affect concentration. Additionally, some advanced features, such as space management or specific integrations, can be somewhat unintuitive for new users without prior training. Lastly, the resource consumption on older devices can be somewhat high during long video calls. Review collected by and hosted on G2.com.

Clyde  A.
CA
Online English Teacher
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly Platform for Online Teaching"
What do you like best about Zoom Workplace?

As an online Teacher working across multiple schools, Zoom Workplace has been reliable and easy to use. Scheduling lessons, hosting live classes, and managing multiple student groups is straightforward. Features such as screen and video capture, screen sharing, collaborative whiteboards, and breakout rooms support interactive teaching and reduce the need for repeated explanations. Recording lessons allows students to review materials independently, which helps reduce follow ups and improves lesson outcomes. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Some collaboration features, such as persistent group chats and shared file spaces, are less robust than dedicated classroom platforms. Notifications can occasionally become overwhelming when managing multiple classes, but this does not disrup core teaching workflows. Review collected by and hosted on G2.com.

Eyueal A.
EA
Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Collaboration with Top-Notch Video Quality"
What do you like best about Zoom Workplace?

I use Zoom Workplace for virtual meetings, presentations, and collaboration. I use Zoom to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient. I appreciate Zoom's ease of use and reliability, especially the video quality, screen sharing, and breakout rooms, which make meetings and collaboration smooth and efficient. I switched from other tools to Zoom for its reliability, ease of use, and better collaboration features. The initial setup was very easy; I was able to create an account, schedule meetings, and start collaborating within minutes. I would rate it a 9 out of 10 for being reliable, easy to use, and making remote collaboration smoother. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes Zoom Workplace can use a lot of bandwidth, which affects call quality. I also think the interface could be slightly more intuitive for managing recordings and settings. Review collected by and hosted on G2.com.

Arpit S.
AS
Insurance Advisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"“Consistently great video quality and collaboration with Zoom.”"
What do you like best about Zoom Workplace?

The best thing about zoom according to me would definitely include it being very easy to use joining meetings, sharing screens, scheduling meetings, be it anything it requires very minimal effort.

Other than this, a lot of times I have noticed that even if I don’t have a strong internet connection still the video and audio quality stays very much consistent. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have noticed battery drainage issue while using Zoom on my laptop a lot and I have also heard some security issues regarding Zoom from my colleagues which made me think twice before using Zoom. Review collected by and hosted on G2.com.

Moustafa Medhat A.
MA
System Engineer
Enterprise (> 1000 emp.)
"Great Transcription and Browser Access, But Updates Can Interrupt Meetings"
What do you like best about Zoom Workplace?

Zoom Workplace is my go-to platform for meeting with my supervisor and running online classes. I find the transcription tool especially valuable, as it allows me to catch up on anything I might have missed during a meeting by reading the transcript. Another feature I enjoy is the ability to join sessions directly from my browser, which gives me access to all the same functions and features as the desktop app. Inviting others to my meetings is also very straightforward, just a single click is needed. Additionally, I appreciate being able to disconnect my audio at any time, which comes in handy on occasion. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The desktop app tends to update frequently, and I find it frustrating when it decides to update right as I’m about to join a meeting. My PC also becomes noticeably slow whenever I open Zoom. Additionally, I’m not a fan of having to manually share the audio from a specific page every time I share my screen; I wish this process were automatic. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$15.99
1 host Per Month

Business

$21.99
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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Zoom Workplace