# Best Mobile Device Management (MDM) Software *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* Mobile device management (MDM) software enables IT departments to monitor, secure, and manage mobile devices, including smartphones and tablets, across various providers and operating systems, applying custom policies to prevent data loss, restrict unauthorized software installs, and maintain control over corporate data access. ### Core Capabilities of MDM Software To qualify for inclusion in the Mobile Device Management category, a product must: - Be compatible with all common or company-issued mobile devices and support necessary operating systems and platforms - Function through and with multiple service providers - Customize device settings and policies according to company requirements - Integrate with existing IT, administrative, and application systems - Enable the remote configuration, locking, wiping, detection, and encryption of devices - Report on device activity ### Common Use Cases for MDM Software IT and security teams use MDM software to maintain control and compliance across mobile device fleets in increasingly distributed work environments. Common use cases include: - Provisioning and configuring company-issued or BYOD devices with corporate policies and security settings - Remotely wiping or locking lost or compromised devices to prevent unauthorized data access - Enforcing app management policies to prevent unauthorized software installs and maintain compliance ### How MDM Software Differs from Other Tools MDM software focuses specifically on the management and security of mobile endpoints, smartphones and tablets, distinguishing it from broader endpoint management platforms that cover desktops, servers, and IoT devices. While MDM addresses device-level provisioning and policy enforcement, it is often used alongside identity and access management tools to provide a complete mobile security posture for the enterprise. ### Insights from G2 on MDM Software Based on category trends on G2, remote device management capabilities and cross-platform compatibility stand out as the most valued features. Improved security posture and reduced time spent on device provisioning stand out as primary outcomes of adoption. ## Category Overview **Total Products under this Category:** 103 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 21,900+ Authentic Reviews - 103+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Mobile Device Management (MDM) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,248 reviews) | Unified RMM with patching and remote access for MSPs | "[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)" | | 2 | [Jamf](https://www.g2.com/products/jamf/reviews) | 4.7/5.0 (2,051 reviews) | Enterprise Apple device management with zero-touch enrollment | "[Top Rated MDM Software](https://www.g2.com/survey_responses/jamf-review-837848)" | | 3 | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5.0 (3,819 reviews) | Cloud directory for identity, devices, and SSO | "[Intuitive and Insightful Platform with overall Smooth and great experience](https://www.g2.com/survey_responses/jumpcloud-review-11859372)" | | 4 | [Admin](https://www.g2.com/products/google-admin/reviews) | 4.4/5.0 (107 reviews) | Centralized Google Workspace user and policy administration | "[Versatile Admin Console with Robust Features](https://www.g2.com/survey_responses/admin-review-12375405)" | | 5 | [Iru](https://www.g2.com/products/iru/reviews) | 4.7/5.0 (784 reviews) | Apple MDM with blueprint provisioning for growing teams | "[Mac-Friendly MDM with Seamless Apple Business Manager Setup and Outstanding Support](https://www.g2.com/survey_responses/iru-review-12715614)" | | 6 | [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) | 4.9/5.0 (394 reviews) | Remote Android device management for distributed fleets | "[The All-in-One Solution for Remote Device Management](https://www.g2.com/survey_responses/airdroid-business-review-12393707)" | | 7 | [Rippling IT](https://www.g2.com/products/rippling-it/reviews) | 4.7/5.0 (1,012 reviews) | HR-triggered device and access provisioning | "[Rippling IT: Benefits, Challenges, and Impact Review](https://www.g2.com/survey_responses/rippling-it-review-12348505)" | | 8 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,778 reviews) | Cross-platform remote access and IT support at scale | "[Best Remote control & File Sharing App](https://www.g2.com/survey_responses/teamviewer-review-7175508)" | | 9 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.7/5.0 (484 reviews) | Global IT asset lifecycle for distributed remote teams | "[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)" | | 10 | [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) | 4.2/5.0 (183 reviews) | — | "[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)" | ## Best Mobile Device Management (MDM) Software At A Glance - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) - **Easiest to Use:** [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) - **Top Trending:** [Rippling IT](https://www.g2.com/products/rippling-it/reviews) - **Best Free Software:** [TeamViewer](https://www.g2.com/products/teamviewer/reviews) ## Which Type of Mobile Device Management (MDM) Software Tools Are You Looking For? - [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) *(current)* - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- **Sponsored** ### JumpCloud JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=161&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmobile-device-management-mdm&secure%5Btoken%5D=d15b061d18630f747607cac6d343fa33aba31e6d1c7290b14591b2affd6a8b59&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Fuse-cases%2Fcompliance&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing Mobile Device Management (MDM) Software Software ### What does Mobile Device Management (MDM) software do? The best way I can describe MDM software is as a set of platforms that give IT teams centralized control over every device in the organization, from enrollment and configuration through security policy enforcement and remote remediation. Based on reviewer accounts, these platforms go beyond enforcing security policies. They manage patch deployment and application handling across all endpoints simultaneously, regardless of operating system or location. ### Why do businesses use Mobile Device Management (MDM) software? From my evaluation of G2 sentiment data, a clear pattern emerged. As organizations scaled, manually managing a growing fleet of laptops and mobile devices increased security risks and consumed a disproportionate amount of IT time. Looking deeper into the feedback, a few consistent motivations stood out: - Reviewers at distributed organizations describe MDM as essential infrastructure for maintaining device security without physical proximity to employees. - Many describe choosing platforms that also handle SSO, MFA, and directory services as eliminating a separate identity provider and reducing tool sprawl. - Users highlight systematic provisioning and deprovisioning as a significant time saver, especially at organizations with high headcount turnover. - MSP reviewers describe multi-tenant management as a central selection criterion for serving multiple client environments from a single console. ### Who uses Mobile Device Management (MDM) software primarily? Across G2 reviewer profiles, a clear trend emerged. IT services and computer software companies made up the majority of reviewers, with computer and network security and financial services close behind. - **IT administrators and systems engineers** manage fleet operations, patch deployment, and remote access across all organization endpoints. - **IT managers at SMBs** manage device fleets that would otherwise require dedicated endpoint specialists with a small team. - **MSPs and IT service providers** manage MDM deployments across multiple client environments, prioritizing multi-tenant scalability. - **Security officers** use device posture documentation and compliance reporting to satisfy audit requirements. ### What types of Mobile Device Management (MDM) software should I consider? The reviewer accounts I analyzed describe these platforms in a few consistent orientations: - **Pure MDM tools** focused on device enrollment, policy enforcement, and application management across endpoints. - **Unified endpoint management platforms** extending MDM to include remote monitoring, patch management, scripting, and helpdesk capabilities. - **Identity-and-device unified platforms** combining MDM with directory services, SSO, and MFA in a single cloud-hosted system. - **OS-specific solutions** built primarily around Apple or Windows ecosystems. ### What are the core features to look for in Mobile Device Management (MDM) software? The reviewer data I analyzed points to a consistent set of capabilities in the strongest platforms: - Cross-platform support handling Windows, macOS, iOS, and Android from a single console. - Automated patch management handling OS updates and third-party applications reliably across all device types. - Remote access and remediation tools allowing IT to diagnose and resolve device issues without interrupting employees. - Reliable enrollment workflows including zero-touch deployment and Apple Business Manager integration. - Compliance reporting generating audit-ready records of device posture and policy enforcement history. ### What trends are shaping Mobile Device Management (MDM) software right now? Across the G2 discussions I reviewed, a few directions are becoming clear: - **MDM and identity convergence is accelerating** as platforms eliminating the need for a separate identity provider earn strong buyer preference. - **Third-party patch management reliability** in mixed-OS environments remains the highest-priority capability gap buyers are evaluating. - **PSA and ticketing integration** is becoming a selection criterion for MSPs as native ticketing in MDM platforms matures slowly. - **Pricing transparency at scale** is an active concern as per-device costs escalate beyond initial estimates. ### How should I choose Mobile Device Management (MDM) software? In my view, the best MDM platforms share one quality: they give IT full visibility and control over every device without requiring platform-by-platform management. Use fleet composition as your first filter: platforms that excel in Windows-only or Apple-only environments frequently have meaningful capability gaps for the other OS, and several reviewers discovered this only after deployment. --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,248 **Why buyers love it?:** My review of G2 Data for NinjaOne revealed MSPs and internal IT teams describing a platform that replaces fragmented tools with a single pane of glass for endpoint monitoring, patch management, automation, and remote support. The intuitive UI that requires minimal onboarding, strong OS and application patching, and automation capabilities that let small IT teams support large device fleets without proportional headcount were the qualities cited most. Many also note the quality and speed of support alongside comprehensive documentation as what makes adoption and ongoing management practically achievable. The sentiment consistently reflects a platform valued as much for replacing something worse as for what it delivers on its own terms. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find NinjaOne's **ease of use** enhances productivity, making device management and support straightforward and efficient. - Users appreciate the **constant feature improvements** and exceptional support, making NinjaOne invaluable for seamless system management. - Users highlight the **seamless remote access** of NinjaOne, making IT support efficient and hassle-free. - Users value the **powerful automation** features of NinjaOne, enhancing efficiency and streamlining device management processes. - Users value the **exceptional customer support** from NinjaOne, enhancing their experience with effective training resources. **Cons:** - Users find NinjaOne's **missing features** limit its effectiveness, particularly for client-capable operations and user-friendliness. - Users express frustration over **limited features** in NinjaOne, particularly with user management and third-party software automation. - Users find the **search function lacking** and experience confusion with inconsistent endpoint icons and ticketing clunkiness. - Users note that the **search functionality and UI issues** of NinjaOne could use significant improvements for a better experience. - Users report **feature issues** with NinjaOne, citing difficulties with scripting tools and basic options missing. #### Key Features - Central Dashboard - Workflow Management - Unified Communications Platform - Screen Sharing - Automation #### Recent Reviews **"[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)"** **Rating:** 4.5/5.0 stars *— Liam S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789374) --- **"[Fast, responsive modern RMM solution for easy management](https://www.g2.com/survey_responses/ninjaone-review-12789598)"** **Rating:** 4.0/5.0 stars *— tylerd@kjlgroup.co.uk D.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789598) --- #### Trending Discussions - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments ### 2. [Jamf](https://www.g2.com/products/jamf/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,051 **Why buyers love it?:** When I read through Jamf's G2 user feedback, enterprise IT administrators consistently described a platform that makes managing large Mac, iPad, and iPhone fleets operationally reliable. An interface that compares favorably to alternatives, advanced features for device compliance and security management, and the ability to handle macOS updates and app deployment with minimal manual effort were the capabilities most cited. Many also note the track record of staying current with Apple's evolving management frameworks as what keeps IT teams from having to build workarounds after each Apple release cycle. The feedback positions Jamf as the standard for organizations where Apple device management is a primary IT function. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **powerful device management tools** of Jamf, enhancing compliance and control across large networks. - Users appreciate the **ease of use** of Jamf, allowing effective management of all their Apple devices seamlessly. - Users value the **enhanced security and streamlined management** features of Jamf Pro, greatly simplifying IT tasks. - Users appreciate the **ease of managing multiple Apple devices** with Jamf Pro, enhancing efficiency and integration. - Users value the **excellent customer support** from Jamf, enhancing their experience with effective problem resolution and collaboration. **Cons:** - Users find Jamf's **complexity overwhelming** due to inconsistent UX and challenging updates, complicating their workflows. - Users find **difficult learning curves** in Jamf, struggling to keep up with new features and configurations. - Users note that **improvements are needed** in UI consistency and system extension enablement for a smoother experience. - Users find the **learning curve challenging** , as it requires Mac sysadmin skills and scripting knowledge to master. - Users find that new features often lack depth, as they are too **simple and barebones** upon introduction. #### Key Features - Security and Compliance - Data Transport - Apple Support - Applicatons Management - Remote Wipe #### Recent Reviews **"[Top Rated MDM Software](https://www.g2.com/survey_responses/jamf-review-837848)"** **Rating:** 5.0/5.0 stars *— Kim T.* [Read full review](https://www.g2.com/survey_responses/jamf-review-837848) --- **"[Jamf Cloud Makes Apple Environment Setup and Migration Seamless](https://www.g2.com/survey_responses/jamf-review-12704988)"** **Rating:** 4.5/5.0 stars *— Victor P.* [Read full review](https://www.g2.com/survey_responses/jamf-review-12704988) --- #### Trending Discussions - [What do you recommend for those looking to replace Jamf Connect with another identity management solution?](https://www.g2.com/discussions/what-do-you-recommend-for-those-looking-to-replace-jamf-connect-with-another-identity-management-solution) - [How can a new IT administrator best utilize Jamf Pro for managing a fleet of Apple devices in an organization?](https://www.g2.com/discussions/how-can-a-new-it-administrator-best-utilize-jamf-pro-for-managing-a-fleet-of-apple-devices-in-an-organization) - [What is Jamf Pro used for?](https://www.g2.com/discussions/what-is-jamf-pro-used-for) ### 3. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,819 **Why buyers love it?:** I analyzed G2 reviews for JumpCloud and noticed distributed IT teams consistently describing a platform that replaces a fragmented combination of SSO, MDM, and RADIUS tools with a single cloud-based directory. Centralized identity management across Windows, Linux, and macOS, SSH key management at scale for production Linux environments, and automated provisioning and deprovisioning that removes manual steps from onboarding and offboarding workflows were the capabilities most valued. Many also note the financial and architectural advantage of handling workforce identity and device management without on-premise Active Directory as a meaningful operational shift. The feedback reflects a platform that earns its position by eliminating the fragmentation of modern IT identity infrastructure. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of JumpCloud, enjoying intuitive management and straightforward setup across various systems. - Users appreciate the **intuitive device management** with seamless policy application and user access control across platforms. - Users value the **enhanced security features** of JumpCloud, enjoying passwordless login and MFA for seamless protection. - Users value the **seamless integrations** with various systems and SaaS apps, which enhance user management efficiency. - Users value the **intuitive management tools** of JumpCloud, enabling efficient user and account handling across platforms. **Cons:** - Users highlight the **missing features** in JumpCloud, particularly advanced controls and better integrations for macOS deployments. - Users find that **improvement is needed** in JumpCloud's settings clarity and feature refinement for a smoother experience. - Users find JumpCloud's **limited features** , such as a smaller SSO app catalog, to hinder overall functionality. - Users report **deployment challenges** on macOS and express the need for improved integration and accessibility features. - Users experience a **learning curve** when configuring local user accounts and navigating advanced features after imports. #### Key Features - Authentication User experience - Remote Access - Ease of connecting applications - Fail over protection - Usage Information #### Recent Reviews **"[Intuitive and Insightful Platform with overall Smooth and great experience](https://www.g2.com/survey_responses/jumpcloud-review-11859372)"** **Rating:** 4.5/5.0 stars *— McJohn C.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-11859372) --- **"[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)"** **Rating:** 5.0/5.0 stars *— Adam G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-10871254) --- #### Trending Discussions - [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes - [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes - [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote ### 4. [Admin](https://www.g2.com/products/google-admin/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 107 **Why buyers love it?:** What I found when assessing Google Admin Console on G2 was IT administrators consistently describing a platform that consolidates user account management, license assignment, app access controls, and device policy enforcement into one interface. New user provisioning, Google App Management across Drive, Gmail, and other Workspace services, and a clean dashboard that surfaces what needs attention across the organization were the capabilities most valued. Many also note how the centralization of administrative tasks reduces the multiple-tool navigation that previously characterized Workspace management for growing teams. The overall picture is an administrative console that earns its necessity by making Workspace governance manageable at scale. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users highlight the **ease of use** of Admin, which streamlines management tasks and enhances productivity effortlessly. - Users value the **superb security** of Google Admin, ensuring safe and reliable management of their tools and data. - Users find **user management and settings organization** easy with Google Admin, streamlining administrative tasks efficiently. - Users value the **seamless integration** of Google Admin with Google Workspace tools, enhancing efficiency and automation in their workflow. - Users find Admin to be **incredibly easy to use** , greatly enhancing office management and streamlining workflows. **Cons:** - Users find the **poor navigation** in Admin frustrating, as settings are hard to locate and documentation often lacks clarity. - Users find the **steep learning curve** of Admin challenging, particularly with its complex interface and feature set. - Users express the need for **improvement in efficiency** and easier access to advanced settings in Admin. - Users find the service **expensive** and difficult to navigate due to complex setup and unclear pricing. - Users find the **reporting capabilities limited** , making it difficult to effectively analyze user activity and compliance. #### Key Features - Multi-Systems Support - Applicatons Management - Remote Wipe - Regulation Compliant - Autonomous Task Execution #### Recent Reviews **"[Unified Management Simplified, Needs More Control](https://www.g2.com/survey_responses/admin-review-12661072)"** **Rating:** 4.0/5.0 stars *— Chad P.* [Read full review](https://www.g2.com/survey_responses/admin-review-12661072) --- **"[Versatile Admin Console with Robust Features](https://www.g2.com/survey_responses/admin-review-12375405)"** **Rating:** 4.5/5.0 stars *— Vikas V.* [Read full review](https://www.g2.com/survey_responses/admin-review-12375405) --- ### 5. [Iru](https://www.g2.com/products/iru/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 784 **Why buyers love it?:** What I found across Iru G2 reviews was growing companies managing Apple fleets consistently describing a platform that sits between consumer-grade tools and the complexity of enterprise MDM. Apple Zero Touch enrollment, blueprint-based configuration for consistent device setup, and app and security policy management from a single console accessible to junior administrators were the capabilities most highlighted. Many also credit a knowledgeable support team that actively assists with rollout and device-specific issues as a meaningful differentiator from more self-serve alternatives. The sentiment reflects an MDM built for teams that need enterprise capability without enterprise implementation overhead. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Iru, highlighting its user-friendly interface and helpful support. - Users highlight the **responsive and helpful customer support** , enhancing their overall experience with Iru. - Users appreciate the **ease of device management** with Iru, finding it user-friendly and cost-effective for policy implementation. - Users highlight the **easy setup** of Iru, with seamless deployment and supportive customer assistance enhancing their experience. - Users appreciate the **intuitive platform** of Iru for Apple Device Management, enhancing efficiency for both admins and users. **Cons:** - Users note the **missing features** like advanced EDR capabilities and enhanced reporting options, impacting overall functionality. - Users note the **lack of advanced features** in Iru, feeling it needs more maturity and extensibility for better functionality. - Users find the **lack of Windows device management** limits functionality, complicating workflows and increasing costs for IT teams. - Users are frustrated by the **limited compatibility** of Iru, especially for those needing support for various operating systems. - Users express frustration over **high costs and unpredictable pricing** , leading to dissatisfaction and challenges for small companies. #### Key Features - Apple Support - Applicatons Management - Remote Wipe - Regulation Compliant - Device Enrollment #### Recent Reviews **"[Mac-Friendly MDM with Seamless Apple Business Manager Setup and Outstanding Support](https://www.g2.com/survey_responses/iru-review-12715614)"** **Rating:** 5.0/5.0 stars *— Ryan T.* [Read full review](https://www.g2.com/survey_responses/iru-review-12715614) --- **"[Streamlined Apple Device Management with an Easy Interface and Excellent Support](https://www.g2.com/survey_responses/iru-review-12672142)"** **Rating:** 5.0/5.0 stars *— Joshua J.* [Read full review](https://www.g2.com/survey_responses/iru-review-12672142) --- #### Trending Discussions - [How much does Addigy cost?](https://www.g2.com/discussions/how-much-does-addigy-cost) - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote ### 6. [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 394 **Why buyers love it?:** My review of G2 Data for AirDroid Business revealed organizations managing Android devices in manufacturing, healthcare, logistics, and field service consistently describing a platform that enables remote device control without physical access. The ability to connect to and troubleshoot devices without interrupting the current user, group-level app deployment and policy management, and kiosk mode configuration for purpose-built device environments were the capabilities highlighted most. Many also note the reduction in time previously spent physically checking or guiding users through devices as the most direct operational improvement teams experienced. The feedback reflects a platform that makes managing distributed Android fleets feasible for lean IT teams. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **ease of use** of AirDroid Business, highlighting its simple interface and effective features for management. - Users appreciate the **device management capabilities** of AirDroid Business, enhancing remote work efficiency and control. - Users value the **remote access capabilities** of AirDroid Business, enabling effective device management from anywhere globally. - Users find the **reliable real-time monitoring and device control features** of AirDroid Business essential for efficient operations. - Users value the **efficient remote management** of AirDroid Business, enabling seamless control and oversight from anywhere. **Cons:** - Users find the **pricing structure unreasonably expensive** , especially with mandatory license packs leading to extra costs. - Users indicate that **improvement is needed** in chat support, pricing, and file sharing features for AirDroid Business. - Users suggest that the **pricing structure** needs improvements to accommodate smaller businesses with fewer devices. - Users find the interface good but note **missing features** like additional language options and file type support. - Users find the **difficult learning curve** of AirDroid Business challenging, requiring time and effort to master settings. #### Key Features - Android Support - Whitelist - Regulation Compliant - Device Configuration - Location Triggers #### Recent Reviews **"[The All-in-One Solution for Remote Device Management](https://www.g2.com/survey_responses/airdroid-business-review-12393707)"** **Rating:** 5.0/5.0 stars *— Tu N.* [Read full review](https://www.g2.com/survey_responses/airdroid-business-review-12393707) --- **"[Reasonable and Practical MDM](https://www.g2.com/survey_responses/airdroid-business-review-12788482)"** **Rating:** 5.0/5.0 stars *— Mingze L.* [Read full review](https://www.g2.com/survey_responses/airdroid-business-review-12788482) --- #### Trending Discussions - [Is AirDroid a good app?](https://www.g2.com/discussions/is-airdroid-a-good-app) - [What is the use of AirDroid?](https://www.g2.com/discussions/what-is-the-use-of-airdroid) - [Is AirDroid completely free?](https://www.g2.com/discussions/is-airdroid-completely-free) ### 7. [Rippling IT](https://www.g2.com/products/rippling-it/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,012 **Why buyers love it?:** As I examined Rippling IT feedback on G2, I repeatedly saw users describing maximum value when it operates as the IT layer within the broader Rippling platform. The automated sequence a new hire triggers, with a laptop shipped, Slack and Gmail activated, Jira permissions granted, and SSO configured all without manual IT intervention, was the outcome described most vividly. Many also describe the replacement of a messy stack of disconnected tools with a single automated system as the transformation that justifies the platform's cost. The sentiment consistently reflects a product that makes IT provisioning a natural consequence of HR events rather than a separate operational process. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Rippling, enjoying streamlined access and simplified management of accounts and tasks. - Users appreciate Rippling's **intuitive design** , making it easy to access features and streamline their workflow efficiently. - Users love the **user-friendly interface** of Rippling, making it easy to learn and navigate the platform. - Users value the **easy access** provided by Rippling, enhancing efficiency and streamlining their workflow effectively. - Users praise Rippling for its **intuitive and user-friendly interface** , making HR and payroll management effortless and efficient. **Cons:** - Users experience **missing features** in Rippling IT, leading to confusion and limitations in functionality and integration. - Users find the **limited features** of Rippling IT restrictive, lacking options for sharing various secure information types. - Users suggest that **improvements are needed** for features like password management, integration capabilities, and process visibility. - Users find the **learning curve steep** , making it challenging for less tech-savvy individuals to navigate the platform. - Users express frustration with **poor customer support** , highlighting limited power despite friendly interactions and slow resolution times. #### Key Features - Authentication User experience - Local Access - Ease of installation on server - Multi-Domain Support - Browser Extension #### Recent Reviews **"[Rippling IT: Benefits, Challenges, and Impact Review](https://www.g2.com/survey_responses/rippling-it-review-12348505)"** **Rating:** 5.0/5.0 stars *— Ashwath S.* [Read full review](https://www.g2.com/survey_responses/rippling-it-review-12348505) --- **"[Rippling Makes Account Provisioning and Password Sharing Effortless](https://www.g2.com/survey_responses/rippling-it-review-12639139)"** **Rating:** 5.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/rippling-it-review-12639139) --- ### 8. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,778 **Why buyers love it?:** I came across TeamViewer described as a tool having earned its position through sustained reliability rather than feature differentiation. Cross-platform device control across Windows, macOS, Linux, iOS, and Android, combined with unattended machine access for devices requiring monitoring without active users, were what I saw cited as making it the default remote access tool for organizations managing large distributed device fleets. The platform is most relevant, as I read it, when reliable remote access across heterogeneous operating system environments is the primary requirement. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of TeamViewer, enabling seamless connections and straightforward meeting scheduling. - Users value the **ease of use** with TeamViewer, noting its reliable connections and intuitive interface for remote access. - Users value the **ease of use and reliability** of TeamViewer for seamless remote connections and support. - Users appreciate the **easy access** TeamViewer provides for remote control across various devices and operating systems. - Users love TeamViewer for its **excellent remote access** capabilities, facilitating seamless collaboration and problem-solving from anywhere. **Cons:** - Users struggle with **connection issues** , affecting performance, especially when internet speed is poor or unstable. - Users face significant **connectivity issues** with TeamViewer, leading to frustrating disconnections and poor performance. - Users find the **pricing steep** , especially for commercial use, making it less appealing than alternatives. - Users often experience **slow performance** during screenshare, especially with weak internet connections impacting usability. - Users report **remote access issues** with TeamViewer, including confusion over control panels and connectivity difficulties. #### Key Features - Mobile Device Access - Usage Information - Live Preview - Password Protection - Reporting #### Recent Reviews **"[Best Remote control & File Sharing App](https://www.g2.com/survey_responses/teamviewer-review-7175508)"** **Rating:** 4.0/5.0 stars *— Mayank G.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-7175508) --- **"[Fast, Smooth Remote Access That Makes Helping Friends Easy](https://www.g2.com/survey_responses/teamviewer-review-12708244)"** **Rating:** 5.0/5.0 stars *— Adrian B.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12708244) --- #### Trending Discussions - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 1 comment - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments ### 9. [Deel IT](https://www.g2.com/products/deel-it/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 484 **Why buyers love it?:** I analyzed G2 reviews for Deel IT and noticed globally distributed organizations consistently describing a platform that handles hardware procurement, configuration, shipping, and retrieval across countries where they have no local offices. The centralized platform replacing multiple vendor relationships, streamlined onboarding and offboarding processes triggered automatically, and the ability to manage IT assets across multiple locations from one place were the qualities cited most. Many also note the combination of a user-friendly interface with genuine global reach as what makes the platform relevant for remote-first companies scaling internationally. The sentiment reflects a solution that turns global hardware management from a coordination challenge into a managed system. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **unmatched ease of use** of Deel IT, making implementation and communication effortless and efficient. - Users value the **user-friendly interface** of Deel IT, making it easy to navigate and manage funds effortlessly. - Users find Deel IT to be **intuitive and user-friendly** , making navigation and payment management a breeze. - Users value the **fast customer support** from Deel IT, appreciating quick responses and helpful assistance with issues. - Users appreciate the **intuitive and user-friendly interface** of Deel IT, making navigation simple and efficient. **Cons:** - Users find Deel IT to be **expensive** , as costs can increase significantly with team growth and various services. - Users find the **feature overload** overwhelming, preferring a more streamlined interface for ease of use. - Users face **insufficient information** regarding regional updates and verification processes, leading to frustration in usability. - Users find the **missing features** in Deel IT limiting, suggesting improvements for a more streamlined experience. - Users experience **slow performance** with the mobile app lagging and occasional freezes, impacting usability during critical moments. #### Key Features - Multi-Systems Support - Central Dashboard - Security - Hardware Asset Inventory - AI Text Generation #### Recent Reviews **"[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)"** **Rating:** 5.0/5.0 stars *— Sofia A.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-12644513) --- **"[Convenient Contract Portal with Seamless Onboarding and Smart Integrations](https://www.g2.com/survey_responses/deel-it-review-12635640)"** **Rating:** 4.5/5.0 stars *— Victoria L.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-12635640) --- ### 10. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 183 **Product Description:** IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **comprehensive control and security features** of IBM MaaS360 for effective device management. - Users value the **robust security features** of IBM MaaS360, ensuring effective management and proactive threat detection. - Users value the **efficient device management** capabilities of IBM MaaS360, enhancing control and compliance across platforms. - Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive dashboard and simple device management features. - Users find **IBM MaaS360's protection features** invaluable for managing and securing multiple devices effectively. **Cons:** - Users find a **steep learning curve** for IBM MaaS360, making onboarding challenging for newcomers to the platform. - Users find the **poor interface design** of IBM MaaS360 challenging, particularly for less tech-savvy clients in Mexico. - Users find the **poor UI** of IBM MaaS360 frustrating, making it hard for clients to navigate effectively. - Users report **slow performance** with IBM MaaS360, leading to frustrations during use and setup processes. - Users find the **outdated interface** of IBM MaaS360 cumbersome, making navigation and access to features more difficult. #### Recent Reviews **"[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)"** **Rating:** 5.0/5.0 stars *— Tiwari S.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928) --- **"[Very good MDM Mobility service.](https://www.g2.com/survey_responses/ibm-maas360-review-4365925)"** **Rating:** 5.0/5.0 stars *— Rajiv P.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-4365925) --- #### Trending Discussions - [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for) - [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages) - [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location) ### 11. [Jamf Now](https://www.g2.com/products/jamf-now/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 51 **Why buyers love it?:** In reviews, Jamf Now is described as appropriate for organizations that have grown past managing Apple devices manually but do not yet have the scale to justify Jamf Pro. Blueprint configuration applying standardized setups at enrollment, cloud-based administration without on-premise infrastructure, and remote lock and wipe were what I saw described as providing enterprise-grade control without the associated setup complexity. Reviewers noted that the expectation of eventually migrating to Jamf Pro was built into how they thought about Jamf Now from the beginning, and I found that framing consistent. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Jamf Now, finding it effortless for managing and securing Apple devices. - Users find that Jamf Now provides **effortless device management** , simplifying the process for small teams without IT expertise. - Users appreciate the **robust security features** of Jamf Now, making device management effortless and effective for teams. - Users value the **cross-platform functionality** of Jamf Now, enabling easy management of various Apple devices seamlessly. - Users find **deployment incredibly simple and intuitive** with Jamf Now, enabling quick management of Apple devices. **Cons:** - Users find **system limitations** in Jamf Now, especially in mixed environments and advanced features needed for larger organizations. - Users note the **missing features** in Jamf Now, making it less suitable for larger or more complex environments. - Users face **compatibility issues** with mixed environments, leading to challenges in directory binding and overall functionality. - Users find the **limited device management** for Android disappointing, highlighting the lack of affordable options on iPhones. - Users find Jamf Now to be **expensive** , often needing extra staff to manage its complexity effectively. #### Key Features - Multi-Systems Support - Applicatons Management - Remote Wipe - Regulation Compliant #### Recent Reviews **"[Proactive Protection Against Phishing](https://www.g2.com/survey_responses/jamf-now-review-11788437)"** **Rating:** 5.0/5.0 stars *— abril z.* [Read full review](https://www.g2.com/survey_responses/jamf-now-review-11788437) --- **"[Easy MDM That Just Works](https://www.g2.com/survey_responses/jamf-now-review-11931306)"** **Rating:** 4.5/5.0 stars *— Ahsan Y.* [Read full review](https://www.g2.com/survey_responses/jamf-now-review-11931306) --- #### Trending Discussions - [What kind of software is Jamf?](https://www.g2.com/discussions/jamf-now-what-kind-of-software-is-jamf) - [What is a reason a customer would transition from Jamf now to Jamf pro?](https://www.g2.com/discussions/what-is-a-reason-a-customer-would-transition-from-jamf-now-to-jamf-pro) - [What is the difference between Jamf now and Jamf now plus?](https://www.g2.com/discussions/what-is-the-difference-between-jamf-now-and-jamf-now-plus) - 1 comment, 1 upvote ### 12. [Microsoft Enterprise Mobility and Security](https://www.g2.com/products/microsoft-enterprise-mobility-and-security/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **Product Description:** Microsoft Enterprise Mobility + Security (EMS) is a comprehensive suite designed to enhance organizational security and productivity in today's mobile and cloud-centric environment. It integrates advanced identity and access management, device and application management, information protection, and threat detection capabilities to safeguard corporate assets while enabling employees to work efficiently from any location. Key Features and Functionality: - Microsoft Entra ID: Provides identity and access management solutions, ensuring secure connections between users and the applications they need. - Microsoft Intune: Offers cloud-based unified endpoint management, facilitating the management of user access and simplifying app and device management across various platforms. - Azure Information Protection: Delivers data classification, tracking, protection, and encryption to secure sensitive information. - Microsoft Defender for Cloud Apps: Acts as a cloud access security broker, offering discovery, behavioral analytics, risk assessment, data protection, and threat protection. - Microsoft Advanced Threat Analytics: Provides on-premises protection against advanced targeted cyber attacks and insider threats. Primary Value and Solutions Provided: EMS addresses the critical need for organizations to protect their data and resources in an increasingly mobile and cloud-based world. By integrating identity management, device and application control, and advanced threat protection, EMS enables businesses to: - Enhance Security: Safeguard user credentials, devices, and sensitive data against unauthorized access and cyber threats. - Improve Productivity: Allow employees to work securely from any device and location, accessing necessary applications and data without compromising security. - Simplify Management: Streamline the administration of users, devices, and applications through a unified platform, reducing complexity and operational costs. By implementing EMS, organizations can confidently embrace digital transformation, knowing their assets are protected while empowering their workforce to perform at their best. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users commend the **seamless integration and robust identity protection** of Microsoft Enterprise Mobility and Security, enhancing daily operations. - Users value the **seamless integration of device management** , streamlining workflows and enhancing security across platforms. - Users value the **seamless integration** of Microsoft Enterprise Mobility and Security with Microsoft 365 and Azure for robust management. - Users value the **seamless integration capabilities** of Microsoft Enterprise Mobility and Security, enhancing efficiency and centralized management. - Users appreciate the **seamless integration** of Microsoft Enterprise Mobility and Security with Microsoft 365, enhancing overall efficiency and security. **Cons:** - Users find the **complexity and steep learning curve** of Microsoft Enterprise Mobility and Security to be major drawbacks. - Users face **integration issues** that hinder seamless functionality with third-party applications and complicate user experience. - Users struggle with the **complex setup** and management of Microsoft Enterprise Mobility and Security, leading to frustration and inefficiency. - Users find the software **expensive** due to the need for premium licenses to access essential features. - Users find Microsoft Enterprise Mobility and Security **lacking features** , leading to difficulties and dissatisfaction with usability and integration. #### Recent Reviews **"[Powerful Security Suite with a Steep Learning Curve](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12698359)"** **Rating:** 4.5/5.0 stars *— Riham E.* [Read full review](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12698359) --- **"[Unified Security Ecosystem That Simplifies Daily Management](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12207415)"** **Rating:** 5.0/5.0 stars *— Avnish P.* [Read full review](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12207415) --- ### 13. [Palo Alto Networks GlobalProtect](https://www.g2.com/products/palo-alto-networks-globalprotect/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 **Product Description:** Palo Alto Networks' GlobalProtect is a comprehensive network security solution designed to extend the protection of the Next-Generation Security Platform to mobile users, regardless of their location. By establishing a secure connection between remote devices and the corporate network, GlobalProtect ensures consistent enforcement of security policies, safeguarding sensitive data and applications from potential threats. Key Features and Functionality: - Identity-Based Access Control: GlobalProtect simplifies remote access management by implementing identity-aware authentication, allowing organizations to enforce access policies based on user identity and device posture. - Device Trust Enforcement: Before granting network access, GlobalProtect assesses the health and security posture of devices, ensuring compliance with organizational security standards and supporting Zero Trust Network Access principles. - Consistent Security Policies: The solution extends industry-leading security controls across all mobile application traffic, regardless of the user's location or connection method, providing seamless protection against threats. - Comprehensive Security: GlobalProtect delivers transparent, risk-free access to sensitive data through an always-on, secure connection, ensuring that remote users are protected without compromising performance. - Full Visibility: By eliminating blind spots, GlobalProtect offers complete visibility into remote workforce traffic across all applications, ports, and protocols, enabling organizations to monitor and manage network activity effectively. Primary Value and Problem Solved: GlobalProtect addresses the challenges associated with securing a hybrid workforce by providing a robust solution that ensures secure remote access to corporate resources. It mitigates increased security risks associated with remote work by enforcing consistent security policies and maintaining visibility into network traffic. By integrating identity-based access control and device trust enforcement, GlobalProtect supports organizations in implementing Zero Trust principles, thereby reducing the attack surface and enhancing overall security posture. This comprehensive approach enables businesses to maintain productivity and performance without compromising on security, effectively protecting against advanced threats targeting remote users. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Palo Alto Networks GlobalProtect, enabling quick and seamless connections for secure access. - Users appreciate the **seamless remote access** provided by GlobalProtect, ensuring reliable and secure connection to resources. - Users value the **strong security features** of Palo Alto Networks GlobalProtect, ensuring dependable and secure network access. - Users value the **easy integrations** of GlobalProtect, enhancing their experience with seamless connectivity to existing tools. - Users value the **seamless integration** of GlobalProtect with other tools, enhancing security and user experience effortlessly. **Cons:** - Users often face **poor connectivity** issues with GlobalProtect, resulting in slow connections and unexpected drops during use. - Users report **slow performance** with GlobalProtect, experiencing sluggish internet speeds that hinder their ability to work efficiently. - Users face **technical difficulties** with GlobalProtect, such as connection stability issues and high resource usage affecting performance. - Users often face **complex initial setup** with GlobalProtect, leading to challenges in usability and network performance. - Users find the **initial setup process complex** , which can hinder effective use of GlobalProtect's features. #### Recent Reviews **"[Reliable Security and Effortless VPN Experience](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-12181323)"** **Rating:** 4.5/5.0 stars *— mahesh t.* [Read full review](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-12181323) --- **"[Reliable and Secure Enterprise VPN for Daily Business Use](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-11592555)"** **Rating:** 5.0/5.0 stars *— VInay B.* [Read full review](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-11592555) --- #### Trending Discussions - [What kind of VPN is Palo Alto GlobalProtect?](https://www.g2.com/discussions/what-kind-of-vpn-is-palo-alto-globalprotect) - [How do I install GlobalProtect in Palo Alto?](https://www.g2.com/discussions/how-do-i-install-globalprotect-in-palo-alto) - [How does GlobalProtect work in Palo Alto?](https://www.g2.com/discussions/how-does-globalprotect-work-in-palo-alto) ### 14. [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 94 **Product Description:** SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and identity security via SureIdP solution. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find the **ease of use** of SureMDM by 42Gears enhances remote device management efficiency and saves time. - Users value the **responsiveness of the support team** at 42Gears SureMDM, enhancing their overall experience with the platform. - Users love the **ease of remote device management** with SureMDM, simplifying monitoring and saving valuable time. - Users value the **flexibility** and **comprehensive features** of SureMDM, complemented by outstanding support and responsiveness. - Users value the **easy remote management** capabilities of SureMDM, enhancing efficiency and simplifying device monitoring. **Cons:** - Users find the **device management process cumbersome** , citing issues with enrollment and high subscription costs. - Users feel that **improvement is needed** in flexibility and interface, complicating profile and policy management. - Users find the **poor UI** of SureMDM challenging, especially for newcomers and advanced settings clarity. - Users experience **slow performance** with SureMDM, impacting console speed and remote session responsiveness. - Users find the **learning curve steep** due to complexity and lack of clarity in features and settings. #### Recent Reviews **"[Reliable and Effortless Device Management with SureMDM](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12136975)"** **Rating:** 5.0/5.0 stars *— Ahmad K.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12136975) --- **"[Elevating Device Management: Features and Challenges of Sure MDM](https://www.g2.com/survey_responses/suremdm-by-42gears-review-10543786)"** **Rating:** 5.0/5.0 stars *— Tejveer S.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-10543786) --- #### Trending Discussions - [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment - [What is Android for enterprise?](https://www.g2.com/discussions/what-is-android-for-enterprise) - [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment ### 15. [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 30 **Product Description:** Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile manages and secures Windows 10, macOS, Android and iOS and devices in the easy-to-use unified Sophos Central admin interface alongside other security products from Sophos. With industry leading mobile threat defense (MTD) utilizing Intercept X for Mobile and best-in-class data protection, Sophos Mobile is the best way to consolidate endpoint management for consistent policies, comprehensive security, and letting users be productive on the devices they prefer. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **strong security and easy management** of Sophos Mobile, enhancing both protection and user experience. - Users value the **ease of use** of Sophos Mobile, enjoying seamless device management and intuitive policy enforcement. - Users appreciate the **simplicity of device management** in Sophos Mobile, ensuring security without disrupting user workflows. - Users appreciate the **robust security and seamless management** of Sophos Mobile, ensuring compliance and simplified workflows. - Users appreciate the **efficient policy management** of Sophos Mobile, enhancing security without disrupting their workflows. **Cons:** - Users find the **complexity of setup and navigation** challenging, especially for first-time users and small businesses. - Users find the **steep learning curve** of Sophos Mobile challenging, especially for new users and initial setup. - Users find the **complex setup** of Sophos Mobile confusing and time-consuming, impacting initial device management. - Users often face **configuration issues** during the initial setup, making it challenging for new or less technical users. - Users find the **difficult setup** of Sophos Mobile time-consuming and confusing, especially for non-technical individuals. #### Recent Reviews **"[Practical Device Control Without Micromanagement](https://www.g2.com/survey_responses/sophos-mobile-review-12117511)"** **Rating:** 5.0/5.0 stars *— Santosh K.* [Read full review](https://www.g2.com/survey_responses/sophos-mobile-review-12117511) --- **"[Seamless Sophos Central Integration for Simple, Strong Mobile Management](https://www.g2.com/survey_responses/sophos-mobile-review-11772205)"** **Rating:** 5.0/5.0 stars *— Rafael L.* [Read full review](https://www.g2.com/survey_responses/sophos-mobile-review-11772205) --- ### 16. [Scalefusion](https://www.g2.com/products/scalefusion/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 372 **Product Description:** Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The power product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users highlight the **excellent customer support** of Scalefusion, noting its prompt assistance and effective solutions. - Users commend Scalefusion's **exceptional device management** , especially with seamless ChromeOS integration and responsive support. - Users praise the **ease of use** of Scalefusion, simplifying device management and app control effortlessly. - Users value Scalefusion for its **multi-app kiosk mode** , ensuring only approved apps are accessible during class. - Users commend Scalefusion for its **excellent problem resolution** through responsive support and effective communication channels. **Cons:** - Users find the **learning curve steep** , especially when setting up profiles and configurations across different systems. - Users express frustration over **missing features** in Scalefusion, citing limited device management and lack of dashboard visibility. - Users find the **difficult learning curve** challenging, especially for those unfamiliar with complex configurations and authentication. - Users feel there is **room for improvement** in Scalefusion, particularly in providing better support for new users. - Users find the **complex setup** of Scalefusion challenging, particularly without prior experience in configuration and authentication. #### Recent Reviews **"[Best-in-class Customers Support Makes Scalefusion's Remote Device Management Effortless](https://www.g2.com/survey_responses/scalefusion-review-12493332)"** **Rating:** 5.0/5.0 stars *— Roderick S.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12493332) --- **"[Simplifying Device Management with Integrated IAM](https://www.g2.com/survey_responses/scalefusion-review-12414136)"** **Rating:** 4.5/5.0 stars *— Shruti J.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12414136) --- #### Trending Discussions - [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment ### 17. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 452 **Product Description:** LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and security of their IT environments more effectively, the platform offers proactive remote monitoring and management (RMM), remote access and support, asset management, service management, mobile device management (MDM), AI-driven automation and reporting, and so much more. These features all contribute to faster, more effective problem-solving and IT management. Additionally, Resolve is built on the industry's first zero-trust architecture, helping IT teams mitigate threats and securely manage devices. The platform extends capabilities even further through integrations with leading tools like Acronis, Microsoft Teams, Microsoft Intune, Logitech, Jira Service Desk, ConnectWise PSA, HaloPSA, and SentinelOne, to optimize IT resources and streamline workflows. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of LogMeIn Resolve, simplifying tasks and enhancing productivity seamlessly. - Users love the **convenience of remote support** with GoTo Resolve, enhancing efficiency in troubleshooting and issue resolution. - Users praise the **convenience and effectiveness** of GoTo Resolve, enhancing support and streamlining HelpDesk workflows. - Users appreciate the **convenience and ease of remote support** , allowing quick assistance from anywhere, even on the go. - Users praise the **efficient customer support** provided by LogMeIn Resolve, enhancing diagnosis and streamlining HelpDesk workflows. **Cons:** - Users experience **remote access issues** with LogMeIn Resolve, including slow performance and inconsistent client behavior. - Users find LogMeIn Resolve to be **expensive** compared to similar products, making it less appealing for many. - Users experience **slow performance** with LogMeIn Resolve, particularly during updates and on older machines, impacting usability. - Users experience **technical issues** like glitches during remote sessions and inaccurate geolocation, impacting usability and efficiency. - Users experience **connection issues** that can delay tasks and require re-establishing sessions, affecting overall efficiency. #### Recent Reviews **"[Exceptional Remote Support and Effortless Deployment](https://www.g2.com/survey_responses/logmein-resolve-review-12103768)"** **Rating:** 4.5/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12103768) --- **"[Fast, Secure, Multi-Platform Remote Support in One Console](https://www.g2.com/survey_responses/logmein-resolve-review-11714343)"** **Rating:** 4.5/5.0 stars *— Mani J.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-11714343) --- #### Trending Discussions - [How much does GoToAssist cost?](https://www.g2.com/discussions/how-much-does-gotoassist-cost) - [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) - 1 comment - [What is GoToAssist remote support?](https://www.g2.com/discussions/what-is-gotoassist-remote-support) ### 18. [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 246 **Product Description:** ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find the **ease of use** in ManageEngine Mobile Device Manager Plus enhances their device management experience significantly. - Users appreciate the **user-friendly configurations and robust device management** capabilities of ManageEngine Mobile Device Manager Plus. - Users value the **easy endpoint management** and robust features of Mobile Device Manager Plus for diverse devices. - Users value the **cross-platform support** of ManageEngine Mobile Device Manager Plus, enhancing management efficiency for diverse devices. - Users value the **cross-platform support** of ManageEngine Mobile Device Manager Plus, enabling efficient management of diverse devices. **Cons:** - Users frequently experience **feature dysfunction** with ManageEngine Mobile Device Manager Plus, leading to inconsistencies and added manual work. - Users report **limited compatibility** with tablets and the Apple ecosystem, affecting functionality and device tracking. - Users express frustration with the **limited integration** for Apple devices, complicating management and functionality. - Users report **platform compatibility issues** , particularly on tablets and with the Apple ecosystem, hindering usability. - Users experience **confusing UI and lack of tablet compatibility** , resulting in a frustrating navigation experience. #### Recent Reviews **"[ManageEngine Mobile Device Management](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12549168)"** **Rating:** 4.5/5.0 stars *— Denise P.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12549168) --- **"[Simple, Intuitive Console with Robust Support](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12619481)"** **Rating:** 5.0/5.0 stars *— Pankaj P.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12619481) --- #### Trending Discussions - [What is ManageEngine Mobile Device Manager Plus used for?](https://www.g2.com/discussions/what-is-manageengine-mobile-device-manager-plus-used-for) - 1 comment ### 19. [Prey](https://www.g2.com/products/prey/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **Product Description:** Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **instant and accurate tracking** features of Prey, effectively recovering lost devices with ease. - Users value the **efficient device management** of Prey, enhancing tracking, monitoring, and data protection capabilities. - Users commend the **instant device tracking** with Prey, enabling quick recoveries and real-time monitoring across platforms. - Users find Prey to be **incredibly easy to use** , enabling efficient tracking and management of devices effortlessly. - Users value the **enhanced search capabilities** for easily locating devices and managing them efficiently. **Cons:** - Users experience **connection issues** with Prey, making it difficult to locate devices that are offline. - Users find that **improvement is needed** in Prey's tracking capabilities and setup process, impacting effectiveness and user experience. - Users are frustrated by the **lack of remote access** in Prey, limiting effectiveness when devices are offline. - Users experience **remote access issues** with Prey, particularly when devices lack updates or an active internet connection. - Users face **update issues** that hinder device tracking and recovery until the device reconnects to the internet. #### Recent Reviews **"[Essential Asset Tracking and Security Features](https://www.g2.com/survey_responses/prey-review-12457778)"** **Rating:** 5.0/5.0 stars *— Avery M.* [Read full review](https://www.g2.com/survey_responses/prey-review-12457778) --- **"[PREY excellent tool for the mobile teams of our organization](https://www.g2.com/survey_responses/prey-review-11698265)"** **Rating:** 5.0/5.0 stars *— Alex P.* [Read full review](https://www.g2.com/survey_responses/prey-review-11698265) --- #### Trending Discussions - [How do you use prey app?](https://www.g2.com/discussions/how-do-you-use-prey-app) - [What is Android prey?](https://www.g2.com/discussions/what-is-android-prey) - [What is prey computer?](https://www.g2.com/discussions/what-is-prey-computer) ### 20. [Mobile](https://www.g2.com/products/google-mobile/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **Product Description:** Keep employees happy and data secure with easy to set-up mobile management for Android, iOS, Windows and other smartphones. #### Recent Reviews **"[Google Mobile is a Game Changer.](https://www.g2.com/survey_responses/mobile-review-1501373)"** **Rating:** 4.5/5.0 stars *— Dawn Marie W.* [Read full review](https://www.g2.com/survey_responses/mobile-review-1501373) --- **"[Google Mobile has become an inseparable part of our lives](https://www.g2.com/survey_responses/mobile-review-5209961)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/mobile-review-5209961) --- ### 21. [Esper](https://www.g2.com/products/esper/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 233 **Product Description:** Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find Esper's platform incredibly **easy to use** , enhancing device management efficiency in various environments. - Users commend the **top-notch customer support** of Esper, noting its responsiveness and effectiveness in resolving issues. - Users value the **remote access capabilities** of Esper, enabling convenient device management and efficient troubleshooting. - Users value the **intuitive and streamlined user interface** of Esper, enhancing device management efficiency and ease of use. - Users praise the **easy integration and management** of Esper, enhancing remote device oversight and operational efficiency. **Cons:** - Users find Esper **too expensive** when scaling up, as pricing does not favor larger deployments. - Users find some **missing features** , like sync delays and limited reporting, slightly detracting from an otherwise smooth experience. - Users struggle with **limited compatibility** , requiring field installers for WiFi setup on enterprise networks and facing connectivity issues. - Users experience **update issues** with sync delays and minor bugs, affecting overall device management and reporting accuracy. - Users find the **complexity of Esper** leads to confusion and reliability issues, impacting overall usability. #### Recent Reviews **"[Effortless Device Management with Esper](https://www.g2.com/survey_responses/esper-review-12251169)"** **Rating:** 4.5/5.0 stars *— Chad P.* [Read full review](https://www.g2.com/survey_responses/esper-review-12251169) --- **"[Seamless Device Management with Stellar Support](https://www.g2.com/survey_responses/esper-review-12260386)"** **Rating:** 4.5/5.0 stars *— Tomas P.* [Read full review](https://www.g2.com/survey_responses/esper-review-12260386) --- ### 22. [Ivanti Neurons for Unified Endpoint Management](https://www.g2.com/products/ivanti-neurons-for-unified-endpoint-management/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 87 **Product Description:** Ivanti Neurons for UEM unifies the management and security of every device across the enterprise—Windows, macOS, Linux, mobile, rugged, IoT, and VR/XR headsets—within a single platform. Powered by AI, it automates patching, compliance, onboarding, and remediation, eliminating manual effort while strengthening protection across the entire device estate. With Ivanti Neurons for UEM, organizations gain risk based patching, zero touch onboarding, self healing device capabilities, proactive digital experience optimization, and continuous compliance, all reinforced by automated AI insights that surface issues before they impact productivity. Ivanti Neurons for UEM delivers full visibility across your environment, eliminating blind spots and enabling IT and Security teams to shift from reactive firefighting to strategic action. Its native integrations streamline workflows, enhance cross team alignment, and help strengthen an organization’s overall security posture. The result: organizations reduce risk, scale IT efficiency, and deliver seamless, resilient, and secure digital experiences for every user. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **strong automation** features of Ivanti Neurons, making device management efficient and effortless. - Users appreciate the **strong automation and self-healing features** of Ivanti Neurons, enhancing visibility and efficiency for device management. - Users value the **easy integration and automation** of Ivanti Neurons, simplifying device management across different operating systems. - Users appreciate the **centralized management** capabilities of Ivanti Neurons, ensuring effective oversight of diverse endpoint devices. - Users value the **cross-platform support** of Ivanti Neurons, ensuring seamless management across diverse device types. **Cons:** - Users experience **feature issues** due to a cluttered UI and slow performance with large device counts. - Users find the **UI cluttered and non-intuitive** , making navigation and quick access to tools challenging. - Users experience **slow performance** when managing large device counts, leading to lag during essential activities. - Users find the **complexity** in setup and customization to be a significant hurdle with Ivanti Neurons. - Users experience a **difficult learning** curve for setup and customization, hindering effective use of the platform. #### Recent Reviews **"[Centralized Device Management Made Easy with Ivanti Neurons for UEM](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-12786723)"** **Rating:** 4.5/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-12786723) --- **"[Gets the job done right!](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-9013820)"** **Rating:** 5.0/5.0 stars *— Brandon G.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-9013820) --- ### 23. [ManageEngine Mobile Device Manager Plus MSP](https://www.g2.com/products/manageengine-mobile-device-manager-plus-msp/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 20 **Product Description:** The true MDM solution for MSPs and VARs managing multiple enterprises. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **effective device management** that allows for robust control of both iOS and Android tablets. - Users praise the **easy-to-use application** of ManageEngine Mobile Device Manager Plus MSP, ensuring efficient administration. - Users value the **quick and easy provisioning** process, which significantly saves time and enhances efficiency. - Users value the **reliability** of ManageEngine Mobile Device Manager Plus MSP, noting it as a big time saver. - Users appreciate the **remote control capabilities** of ManageEngine, enjoying seamless management of company-owned devices. **Cons:** - Users report **compatibility issues** with certain devices, impacting efficiency and functionality across different hardware. - Users often experience **feature dysfunction** with selected applications not displaying correctly on the kiosk. - Users find the **role management limited** , impacting their ability to customize the experience effectively. - Users experience **limited compatibility** with ManageEngine Mobile Device Manager Plus MSP, facing issues on non-Samsung devices. - Users find the **installer outdated** , noting it should transition to a more modern single MSI format. #### Recent Reviews **"[Easy Management APP](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9766908)"** **Rating:** 5.0/5.0 stars *— Jenry R.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9766908) --- **"[Quick and easy tablet management](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9341127)"** **Rating:** 4.0/5.0 stars *— Luca S.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9341127) --- #### Trending Discussions - [What is the purpose of Mobile Device Management MDM software?](https://www.g2.com/discussions/manageengine-mobile-device-manager-plus-msp-what-is-the-purpose-of-mobile-device-management-mdm-software) - [What is device plus used for?](https://www.g2.com/discussions/what-is-device-plus-used-for) - [What are the set of features MDM offer?](https://www.g2.com/discussions/what-are-the-set-of-features-mdm-offer) ### 24. [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 223 **Product Description:** Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Hexnode UEM, finding it simple and well-supported during setup. - Users value the **versatile platform support** and enjoy real-time troubleshooting with Hexnode UEM's smooth interface. - Users value the **integration and flexibility** of Hexnode for efficient device management and compliance fulfillment. - Users commend the **excellent customer support** of Hexnode UEM, appreciating the prompt assistance and extensive documentation available. - Users appreciate the **flexibility and ease of policy management** in Hexnode UEM, simplifying device administration significantly. **Cons:** - Users find Hexnode UEM's **lack of advanced features** limits customization and automation compared to other UEM platforms. - Users find Hexnode UEM's pricing to be **expensive** , particularly burdensome for smaller teams needing less than the minimum user requirement. - Users find Hexnode UEM to have **limited features** , especially lacking basic policies for Windows environments. - Users note the **missing features** in Hexnode UEM, particularly in reporting, automation, and comprehensive management tools. - Users experience **slow sync times and confusing dashboard** , leading to difficulties in managing devices effectively. #### Recent Reviews **"[Lockdown Tablets with Hexnode UEM](https://www.g2.com/survey_responses/hexnode-uem-review-12661506)"** **Rating:** 4.5/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12661506) --- **"[IT Systems Specialist](https://www.g2.com/survey_responses/hexnode-uem-review-12177025)"** **Rating:** 5.0/5.0 stars *— EFraim R.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12177025) --- #### Trending Discussions - [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment - [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution) - [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do) ### 25. [Addigy](https://www.g2.com/products/addigy/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 210 **Product Description:** Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. Addigy also integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, Augmentt, CloudRadial, and Splashtop. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find Addigy to have an **intuitive and easy-to-use interface** , complemented by excellent training and support resources. - Users value the **robust Mac support** Addigy provides, along with its efficient updates and excellent user support. - Users commend the **exceptional customer support** of Addigy, noting their responsiveness and helpful resources for assistance. - Users praise Addigy's **intuitive device management** , simplifying Apple device deployment and enhancing overall efficiency for IT teams. - Users praise Addigy for its **intuitive and efficient Apple device management** , simplifying deployment and policy management for all teams. **Cons:** - Users express concerns over **missing features** like inconsistent patching and lack of self-service options for prebuilt apps. - Users feel that **improvements are needed** in app organization and community script sharing for a better experience. - Users report **feature issues** with Addigy's UI, noting clunkiness, unresponsiveness, and a lack of intuitiveness. - Users experience a **clunky and unresponsive UI** , making navigation and task completion frustrating at times. - Users express the need for a **better device connection** method for managing Windows devices effectively with Addigy. #### Recent Reviews **"[Strong macOS Management Backed by an A+ Team](https://www.g2.com/survey_responses/addigy-review-11960968)"** **Rating:** 5.0/5.0 stars *— Hector D.* [Read full review](https://www.g2.com/survey_responses/addigy-review-11960968) --- **"[Stable and powerful. Their’s does what Brand J does for less](https://www.g2.com/survey_responses/addigy-review-8980562)"** **Rating:** 4.5/5.0 stars *— Vincent H.* [Read full review](https://www.g2.com/survey_responses/addigy-review-8980562) --- #### Trending Discussions - [What is Addigy used for?](https://www.g2.com/discussions/what-is-addigy-used-for) ## Parent Category [IT Management Software](https://www.g2.com/categories/it-management) ## Related Categories - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Buyer Guide ### What You Should Know About Mobile Device Management (MDM) Software ### What is mobile device management software? Mobile devices like smartphones and tablets have become indispensable assets, often rivaling or surpassing the significance of laptops or desktop computers in specific roles. Navigating this landscape is complex, but MDM solutions can help you out.  MDM tools are designed to help businesses overcome the challenges of keeping track of mobile endpoints across organizations. Companies can oversee crucial mobile devices and applications with features like device detection and integration, adherence to policy rules, and application deployment.  MDM solutions also play a pivotal role in securing the corporate data on the devices, allowing businesses to control access to confidential information or take more drastic measures such as locking or wiping the device remotely.  ### What are the standard features of mobile device management software? Mobile device management software offers a range of core features that users find highly beneficial, including: - **Device identification:** MDM solutions make it possible to create a comprehensive directory of company-owned mobile assets and bring your own devices (BYOD). It includes device ownership, age, and maintenance history. - **Device configuration:** A significant advantage of MDM solutions lies in their capacity to configure company devices uniformly according to specified requirements. Particularly valuable for ensuring regulatory compliance, MDM tools assist in meeting data security regulations applicable to mobile devices. - **Device activity tracking:** MDM software allows businesses to monitor the use of corporate mobile devices to gain insights into proper handling. Tracking usage helps justify the need for corporate mobile devices and optimizes their use. - [Data security](https://www.g2.com/glossary/data-security-definition) **:** Specific MDM solutions incorporate robust data security measures in device configuration. These may include additional anti-malware solutions, heightened identity verification, or data encryption to support overall [data protection](https://learn.g2.com/data-protection). - **Remote security actions:** In the event of a compromised device, many MDM solutions can take control of the device remotely by locking the device, purging all business data, or initiating a complete wipe. ### What are the benefits of mobile device management software? The benefits of using a mobile device management software include: - **Control over corporate mobile devices:** MDM software provides comprehensive visibility into varying devices and operating systems. MDM facilitates control over a device’s entire lifecycle, supporting remote configuration, timely replacements, and prompt updates. It also swiftly restricts access to business information when an employee leaves the company. - **Cost reduction, increased productivity, and efficiency:** MDM centralizes the management of multiple devices. Automation capabilities streamline device management tasks, saving time, minimizing errors, and expediting device setup.  - **Compliance management:** MDM simplifies adherence to IT guidelines and standards by handling compliance initiatives from a unified console.  - **Device and data security:** MDM focuses on enriching data security in an era when mobile devices are susceptible to cyber threats. It employs various restriction options and configurations to safeguard against cyberattacks to properly address the vulnerability of smartphones and tablets. - **Remote management:** Organizations can centrally manage devices from any location, which provides flexibility and control. This includes the installation of required software and the assurance that devices are appropriately configured.  - **Policy enforcement:** MDM allows employers to employ app restrictions and passcode enforcement policies. This secures organizational information; it is particularly valuable for shared devices for personal and work purposes. ### Who uses mobile device management software? The following professionals most commonly use mobile device management software: - **Internal IT Teams** use MDM for advanced supervision and integrate it into security strategies to prevent unauthorized access. - **Healthcare professionals** turn to MDM to secure devices for in-home health aides and patient monitoring and to ensure compliance with regulations like HIPAA. - **Transportation and logistics sector employees** rely on MDM for rapid device enrollment to guarantee adherence to standards like the electronic logging device (ELD) rule. - **Educational institutions** utilize MDM for remote configuration, app installation, and a secure learning environment with usage restrictions. - **Retail and service industries** securely deploy mobile devices for various roles, like Single-App Kiosk mode and customization options for brand consistency. - **Government employees** use MDM to secure devices and data, enhancing operational efficiency while meeting stringent standards. - **Small businesses** opt for cloud-based MDM tools for device tracking and remote management, enhancing efficiency without needing in-house IT specialists. - **Managed service provider** institute automated and secure processes using MDM. They proactively manage customer devices through a centralized portal for enhanced service delivery. ### Mobile device management software pricing Mobile device management software providers offer pricing plans to cater to the diverse needs of businesses. While specific details vary among providers, here are common pricing plans associated with MDM software. - **Per-device pricing:** Charges are based on the number of devices the MDM software manages. This suits businesses with a predictable number of devices that require management. - **User-based pricing:** Costs are determined by the number of users or employees who require device management. User-based works for businesses with a fluctuating number of devices per user or multiple devices per user. - **Cloud-based vs. on-premises:** Cloud-based MDM solutions often follow a subscription model with pricing based on the number of devices or users. On-premises solutions may involve a one-time licensing fee or annual maintenance costs. - **Trial periods:** Some providers offer free trial periods for businesses that want to test the MDM software before committing to a paid plan. ### Software and services related to mobile device management software Related solutions and services that can be used alongside mobile device management software include: - **Mobile application management (MAM) software****:** [Mobile application management (MAM) solutions](https://www.g2.com/categories/mobile-application-management) pair well with MDM tools and focus on the actual device applications instead of the overall device. They let companies deliver and manage necessary applications to mobile devices, helping secure any company data that might flow through them. - [Enterprise mobility management (EMM) software](https://www.g2.com/categories/enterprise-mobility-management) **:** The summary of MDM and MAM enterprise mobility management (EMM) solutions cover the basic needs of organizing and tracking a company's mobile devices. These tools function particularly nicely for smaller businesses that might not have many endpoints but heavily utilize mobile devices in their workflow. - **Endpoint management software**** :** Another valuable partner to MDM tools, [endpoint management solutions](https://www.g2.com/categories/endpoint-management) help companies secure mobile devices and other endpoints. Businesses use them together to view their mobile devices comprehensively. - [Unified endpoint management (UEM) software](https://www.g2.com/categories/unified-endpoint-management-uem) **: ** UEM encompasses all of MAM, MDM, and endpoint management functions under a single platform. These products are typically employed at the enterprise level, where the number of individual endpoints is in the thousands. ### Challenges with mobile device management software Some common challenges with mobile device management software are: - **Device compatibility:** Not all MDM solutions cover every mobile [OS](https://www.g2.com/glossary/operating-system-definition) or device hardware. To prevent compatibility issues, ensure that the selected MDM software supports specific mobile OS and devices used by the company. - **Provider compatibility:** Compatibility challenges extend to data providers like ISPs or telecom companies. Ensuring compatibility with all potential vendors can prove to be cumbersome. - **Data security and privacy:** Transmitting sensitive corporate data via personal mobile devices raises security and privacy concerns. Some MDM solutions may not fully safeguard against breaches. - **Vendor lock-in:** MDM solutions from major tech companies may lead to vendor lock-in, limiting flexibility when supporting third-party applications. This restriction hinders the organization's software choices and may require integration-specific APIs. - **Complexity:** MDM solutions can be intricate and pose challenges in setup and maintenance. Technical expertise is often necessary, which may be lacking. Investing in training or dedicated IT support becomes essential to overcome these difficulties. - **Cost:** Implementing and maintaining an MDM solution incurs a notable cost, typically involving monthly or annual fees based on the number of managed devices.  ### Which companies should buy mobile device management software? Industries across various sectors can benefit from implementing mobile device management software. Here are a few sectors where [MDM](https://www.g2.com/glossary/mobile-device-management-definition) is particularly advantageous. - **Healthcare:** Healthcare providers use mobile devices extensively to access and update patient records, monitor recovery, and deliver treatment. The privacy and security of this sensitive data are paramount, necessitating MDM platforms.  - **Retail sector:** Mobile devices serve diverse purposes, from information kiosks to mPOS systems and inventory tools. MDM solutions offer real-time information for better efficiency and coordination. They simplify tasks, track inventory, and improve decision-making. MDM ensures security by protecting sensitive retail data. - **Education:** The education sector employs many mobile devices for students and teachers, including tablets and smartphones. MDM software creates a safe learning environment by giving educators control over user activity, limiting access to approved websites and apps, and preventing exposure to inappropriate online content.  - **Warehousing and logistics:** Mobile devices like rugged tablets, handheld scanners, and wearable devices are integral to warehouse operations. MDM platforms efficiently manage these devices to ensure workers get updates, patches, and monitoring capabilities.  - **Transportation:** In transportation, mobile devices are used for navigation, communication, and remote operations. MDM software becomes essential for configuring, updating, and managing these devices remotely. It helps troubleshoot issues, locate devices, and ensure secure communication, mainly when devices go offline or encounter technical problems. ### How to choose mobile device management software Choosing a mobile device management software depends on the business needs, preferences, and work type. The following explains the step-by-step process buyers can use to find a suitable mobile device management software: #### Identify business needs and priorities Consider whether the focus is safeguarding sensitive data, enhancing productivity, or achieving a balance between the two. For instance, an effective MDM solution can increase productivity by limiting employee access to specific distracting applications.  Simultaneously, establishing robust password requirements and encryption features fortifies defense against unauthorized access, further safeguarding sensitive data. The company must frame goals to address specific challenges that have measurable outcomes. #### Choose the necessary technology and features Selecting the essential technology, MDM involves careful consideration of four indispensable factors: - **Remote device management:** AnMDM solution must empower administrators to efficiently oversee and control devices remotely to guarantee uninterrupted functionality and quick issue resolution. - **User experience and ease of use:** An effective MDM solution should prioritize a user-friendly interface to facilitate straightforward navigation and configuration. - **Multi-platform support for BYOD Policies:** An MDM solution must be versatile enough to accommodate various operating systems and device types to maintain compatibility with different devices. - **Application management:** The organization ought to be able to more easily enforce policies, roll out updates, and optimize application usage with a comprehensive MDM solution. - **Reporting and analytics:** To enable proactive measures and strategic planning, an MDM solution should provide full insight into device usage, security metrics, and performance data. In addition to these core features, the value of integrations cannot be overstated. Smooth integration with third-party tools and services enhances the MDM solution's capacity to extend beyond traditional device management and fosters a comprehensive and cohesive IT ecosystem. #### Review vendor vision, roadmap, viability, and support Evaluating an MDM vendor involves meticulously examining its vision and roadmap to ensure it matches the organization's trajectory and can adapt to evolving technological landscapes. Prioritizing these aspects ensures effective deployment and ongoing adaptability to dynamic needs. A vendor who offers comprehensive support from onboarding to setup assistance contributes to an easy integration process. Furthermore, an extensive knowledge base and community empower users to find context-specific solutions.  #### Evaluate the deployment and purchasing model It's imperative to understand the organization's budget constraints and the IT team's capabilities in terms of initial setup and ongoing maintenance. Whether on-premise or cloud-based, the deployment model should align with the organization's preferences and requirements. An on-premise solution may offer greater control but could demand more resources. On the other hand, a cloud-based solution often provides flexibility and scalability, which reduces the burden on internal IT departments.  The purchasing model should also be transparent and meet the budgetary constraints. Whether it's a subscription-based model, perpetual licensing, or a combination of both, the finance team must understand the total cost of ownership and the scalability of the pricing structure.  #### Put it all together Choose an MDM solution prioritizing data security, user-friendly design, and multi-platform support. Evaluate vendors based on alignment, support, and integration options and consider on-premise tools for control or cloud-based for flexibility. For a comprehensive solution, align the purchasing model with budget and scalability needs. ### Implementation of mobile device management software #### How is mobile device management software implemented? The team responsible for implementation needs a comprehensive communication plan to set up the MDM platform successfully. They must Initiate the communication plan early and emphasize transparency and overcommunication to clarify what MDM is and how teams will use it. Address potential hesitation by offering alternatives, such as giving them corporate devices or financial incentives for compliance. Make sure to discuss the requirements for a password, rules for password complexity, device encryption, and the limits of corporate access. Additionally, differentiate between Android and iOS. For Android, use the Android Enterprise framework during provisioning to convert phones into business-ready devices with a focus on preventing data leakage. For Apple devices, register on the Apple ABM portal to obtain an ABM organization ID to prepare all supervised devices for MDM enrollment.  ### Mobile device management software trends - **Rising mobility:** The pervasiveness of mobile devices continues to grow, especially in the corporate world. Mobile endpoints are on the rise, and with them, the need for effective tracking and management strategies. - **Privacy and security emphasis:** With increasing scrutiny on data privacy and security, MDM software is a crucial layer of protection for corporate and individual user data. The evolving regulatory landscape underscores the importance of full [mobile data security](https://www.g2.com/glossary/mobile-data-security-definition) measures. - **BYOD evolution:** The sudden shift to remote work due to the COVID-19 pandemic led to the inevitable rise of bring your own device (BYOD). While IT policies may have become more flexible, well-ordered MDM has become paramount for managing personal devices. - **Integration with virtual reality (VR) and augmented reality (AR):** The integration of MDM with VR is revolutionizing industries like field service and maintenance. [Augmented reality AR](https://www.g2.com/glossary/augmented-reality-definition) tools, facilitated by MDM, allow technicians to overlay digital information on physical equipment to enhance precision and collaboration. These technologies require high performance, high bandwidth, and high-security management to support immersive experiences in various business applications. - **AI-driven innovation:** Artificial intelligence (AI) is steering innovation in MDM, enabling automation, optimization, and personalization. AI-powered MDM analyzes device usage patterns, identifies threats, optimizes performance, and provides proactive support. - **Zero-trust security model:** Adopting a zero-trust security model in MDM assumes that every device, network, or user is inherently suspicious. Along with continuous monitoring and verification, this model uses the principle of least privilege to prevent data breaches and reduce the risk of insider threats. _Researched and written by_ [_Tian Lin_](https://research.g2.com/insights/author/tian-lin) _Edited and reviewed by_ [_Aisha West_](https://www.linkedin.com/in/westeawest/)