--- title: Jamf Reviews meta_title: 'Jamf Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2285 reviews by the users' company size, role or industry to find out how Jamf works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 2285 scale: '5' date_modified: '2026-06-24' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Jamf Reviews **Vendor:** Jamf **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,285 ## About Jamf Jamf gives organizations a dedicated platform for managing, securing and onboarding Apple devices at scale, including iPhone, iPad, Mac, Apple Watch and Apple TV. It fits seamlessly into Windows-centric environments and also supports Android to unify mixed-fleet mobility. IT teams gain powerful automation, accurate Apple endpoint telemetry and continuous compliance monitoring, while users enjoy a fast, native Apple experience. Jamf also enables mobility and industry workflows across healthcare, retail and education, providing secure identity, access and purpose-built frontline experiences. Jamf delivers the Apple-specific management, security and compliance capabilities organizations need without adding complexity. ## Jamf Pros & Cons **What users like:** - Users value the **enhanced security and streamlined management** features of Jamf Pro, significantly improving their IT efficiency. (113 reviews) - Users highlight the **powerful device management tools** in Jamf, enhancing control and compliance on campus. (98 reviews) - Users find Jamf incredibly **easy to use** for managing Apple devices effectively and efficiently. (93 reviews) - Users appreciate the **deployment ease** of Jamf, which simplifies managing and configuring Apple devices effectively. (63 reviews) - Users appreciate the **customization capabilities** of Jamf, allowing tailored solutions that meet diverse needs effectively. (56 reviews) - Users value the **exceptional customer support** from Jamf, especially appreciating the responsive and reliable assistance provided. (54 reviews) - Users appreciate the **simplicity of managing Apple devices** with Jamf Pro, streamlining their device administration effectively. (53 reviews) - Integrations (46 reviews) - Remote Access (39 reviews) - Automation (38 reviews) **What users dislike:** - Users find Jamf's platform **complex and challenging** to navigate, especially for non-technical staff and support issues. (30 reviews) - Users find that **missing features** like granular RBAC and better UI elements limit Jamf's usability and effectiveness. (30 reviews) - Users find **difficult learning** with Jamf due to its complexity and a steep learning curve when migrating configurations. (27 reviews) - Users experience **connection issues** with Jamf, including broken agents and complex setup for device searches. (22 reviews) - Users find that Jamf presents a steep **learning curve** , making it challenging to navigate and utilize effectively. (21 reviews) - Technical Difficulties (21 reviews) - Users find that **improvements are needed** in JAMF's UI, deployment logs, and patch management for better functionality. (20 reviews) - Users find the **cost of Jamf Pro** to be high, necessitating additional investments in third-party support solutions. (16 reviews) - Update Issues (16 reviews) - Device Management Issues (14 reviews) ## Jamf Reviews ### 1. Top Rated MDM Software **Rating:** 5.0/5.0 stars **Reviewed by:** Kim T. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Jamf?** JAMF offers an array of feature-rich products that are easy to configure and deploy. In addition, JAMF updates are released before Apple releases software upgrades. It's great to have support in JAMF for Apple's new features before they are released. This allows us to identify and test the impact of new features and prepare ahead of an upgrade. Finally, their customer support is the best of any software company I've worked with! **What do you dislike about Jamf?** Nothing! I haven't had a bad experience with Jamf. **Recommendations to others considering Jamf:** Compare the other vendors who have similar products and choose the one that will best suit your needs. However, you will not find a better Mac Management tool on the market or a company with better customer support. **What problems is Jamf solving and how is that benefiting you?** Our school district is using iPads for our 1:1 program. Each student has an iPad, every teacher has an iPad and MacBook, we have iMacs in our high school libraries, six Mac labs, and every classroom has and Apple TV; all managed with Jamf Pro. This equates to over 15,000 devices we manage. We have one Jamf administrator who can manage all of these devices using JAMF Pro effectively and in a timely manner. Without JAMF we wouldn't be able to support our staff and students as effectively and efficiently as we do. ### 2. Jamf Cloud Makes Apple Environment Setup and Migration Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Victor P. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jamf?** In my experience, setting up an apple environment with Jamf Cloud has been great. Allowing for a small customer to setup the preferred workflows and modify them quickly is a must for our organization and with policies and config profiles this has been easy for me as the Jamf admin. Scoping devices how we see fit is also a key feature. I have had to migrate our entire environment from an on premise to Jamf cloud. Integrating all this was a good experience and the jamf platform has made this possible. The cost has not been an issue so far for our organization. We look for stability over new quality of life features. Downtime has never been an issue so this has made the cost of Jamf something to always leverage with management. **What do you dislike about Jamf?** My biggest growing pain with the Jamf suite is Operating system updates and upgrades. DDM and native Jamf tools have shown low completions when attempting to use. Often resulting to 3rd party tools and scriptint to enforce and ensure completion of OS updates. **What problems is Jamf solving and how is that benefiting you?** Easy management and overall view of our apple environment. ### 3. Seamless Apple Management, Needs Better Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Chris W. | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Jamf?** I love how easy Jamf is to use, especially compared to other solutions like Workspace One. The apple-first approach of the company and its products is something I really appreciate. The Jamf Setup Manager and Setup Checklist are really cool and useful tools that integrate straight into Pro, making the whole enrollment and onboarding process easy and automated. We've been able to go from manually setting up devices, which took 60–90 minutes per device, to literally just being able to drop ship them straight to the end user. Jamf is unique in offering these specific tools, allowing me to be more hands-off with devices and focus on actually engineering the platform. The capability of configuring almost everything as code through the Jamf concepts terraform provider is also a big plus. **What do you dislike about Jamf?** The reporting and analytics function is a little light. The data shown in the GUI is very basic. I am currently having to manually run an API script to pull detailed device usage stats which our BAs are interested in. **What problems is Jamf solving and how is that benefiting you?** I use Jamf for managing our Mac Estate, applying and configuring policies with ease. It automates deployments with tools like Setup Manager, saving setup time from hours to minutes, and allows me to focus on engineering rather than device management. ### 4. One of the Best management software for Mac **Rating:** 3.0/5.0 stars **Reviewed by:** Lennart S. | IT-Administrator, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Jamf?** With Jamf Pro a lot of features come out of the box. It always supports new functions, which apple makes available for managing devices, from day one. It also has a lot of nice additional features like Patch Management, a nice in-house App Store and I love the option to extend inventory through Extension Attributes. **What do you dislike about Jamf?** They aren’t debugging PIs quickly enough, and sometimes not at all. **Recommendations to others considering Jamf:** Test it! But be aware, you only get everything out of it, if you can script or code! **What problems is Jamf solving and how is that benefiting you?** We use Setup Manager with Jamf Pro, and it works perfectly. It’s truly out of the box and doesn’t require any scripting to get started. That said, you can still do a lot with scripting, and together with Jamf Pro everything integrates and runs flawlessly. Deploying software or settings through Jamf Pro also makes my sysadmin life much easier. ### 5. Jamf Streamlines Apple Device Management with Easy Deployment and Strong Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Luciana S. | IT Manager , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Jamf?** Jamf is resourceful in automation and management capabilities for all Apple devices, giving them a brilliant operational support The program has an easy deployment, with versatile monitoring capabilities for iPhone, macOS, and iPad devices The software issues a remarkable integration with other Apple products, creating a solid operating ecosystem The tool helps IT team to effectively reinforce compliance and security policies successfully The deployment process needs no physical engagement and this saves on the set up time Jamf has a dashboard that is centralized and easily accessible, helping users to manage all devices **What do you dislike about Jamf?** Jamf has challenging policy configuration and initial set up, a function that is more complex New administrators find the interface for Jamf very challenging and overwhelming **What problems is Jamf solving and how is that benefiting you?** Jamf is a resourceful approach that supports all the Apple devices and it ensures they are well managed The software eliminates technical barriers to the IT team, where they seamlessly maintain and control all Apple devices The tool creates solid policy reinforcement and this happens remotely without physical intervention The program simplifies the onboarding and deployment processes and this happens either on hybrid or remotely We use Jamf to maintain device standardization and compliance, a system that saves on business efficiency This platform supports inventory tracking, software updates and device monitoring ### 6. Strong macOS Management Solution, but Premium Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Jamf?** What I like best about Jamf Pro is how deeply it integrates into the Apple ecosystem while still remaining flexible enough for enterprise-scale management. As a Client Platform Engineer managing macOS and iOS devices daily, Jamf Pro allows us to automate large parts of the device lifecycle, from zero-touch deployment and configuration to software distribution, compliance, and troubleshooting. One of the biggest strengths is the balance between powerful functionality and usability. Features like Smart Groups, Configuration Profiles, Patch Management, and the API make it possible to build highly automated workflows that save significant operational time. The API in particular has improved our workflow a lot, especially as Jamf continues to expand and modernize the Jamf Pro API compared to the Classic API. The platform also integrates well with other Apple-focused solutions such as Jamf Connect, Microsoft Intune, Entra ID, and security tools, which helps create a seamless identity and compliance experience for end users. Self Service and the newer Self Service+ experience also provide a much better user experience by giving users controlled access to apps, policies, and troubleshooting tools without needing IT involvement for every request. Another aspect I value highly is the strong macOS admin community around Jamf. The combination of official documentation, Jamf Nation, training courses, and community-created scripts/tools makes solving complex challenges much easier. Support experiences have generally been very positive, especially for more advanced enterprise topics. Overall, Jamf Pro has helped us standardize deployments, reduce manual work, improve the end-user experience, and manage Apple devices at scale in a reliable and efficient way. **What do you dislike about Jamf?** One of the biggest downsides of Jamf Pro is the pricing, especially when additional products or premium features are required on top of Jamf Pro itself. While the platform is very powerful, the overall cost can become difficult to justify for some organizations compared to competing MDM solutions. Another challenge is that some newly announced features sometimes feel like early beta versions when they first become available. Features such as the Jamf App Catalog or Self Service+ had a lot of potential, but in practice they initially felt incomplete and required additional development time before becoming stable and fully enterprise-ready. This can make it difficult to adopt new functionality immediately in production environments. There are also occasional inconsistencies between the modernized UI and older areas of the platform, which can make navigation and administration feel fragmented at times. In larger environments, troubleshooting can also become complex depending on the interaction between configuration profiles, policies, compliance settings, and integrations. That said, Jamf does usually continue improving features over time and actively responds to customer feedback, which helps address many of these issues in later releases. **What problems is Jamf solving and how is that benefiting you?** Jamf Pro helps us solve the challenge of managing and securing large numbers of Apple devices in an enterprise environment while still providing a good user experience for employees. Before using Jamf, many administrative tasks required manual work and direct IT involvement. With Jamf Pro, we are able to automate device enrollment, configuration, software deployment, patch management, compliance enforcement, and troubleshooting workflows. This has significantly reduced the time spent on repetitive tasks and allows our team to focus more on improving the platform instead of handling routine support work. The platform is especially valuable for zero-touch deployments. New Macs can be shipped directly to users and automatically configured during setup with the correct settings, applications, security configurations, and access permissions. This greatly improves onboarding speed and consistency across the environment. Jamf also helps us maintain security and compliance standards while still keeping the Apple user experience intact. Integrations with identity providers and security tools allow us to build automated workflows around authentication, compliance, and access management. Another major benefit is the flexibility Jamf provides through Smart Groups, policies, scripting, and the API. This allows us to create customized workflows tailored to our environment instead of relying only on standard MDM functionality. Overall, Jamf Pro has improved scalability, reduced manual administration effort, standardized deployments, and created a better experience for both IT administrators and end users. ### 7. Straightforward Workflows and Exceptionally Clear Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jamf?** The workflows are straightforward, and the documentation is consistently excellent. I really like that I can read about any part of the product and come away with clear insight and a solid understanding. Compared with something like Intune documentation, it feels much more achievable to sink my teeth into a new concept and actually grasp it. I'm also a huge fan of setup manager and its workflow **What do you dislike about Jamf?** I haven’t run into much friction with Jamf so far. I’ve had a couple of minor annoyances, like sessions expiring too quickly and longer loading times when I’m on Wi‑Fi, but overall these are very small complaints. **What problems is Jamf solving and how is that benefiting you?** Jamf solves not only our day-to-day device settings and configuration needs, but Setup Manager also handles all of our provisioning very proficiently. It lets us simply click Enroll, and Jamf automatically takes care of app installations and device naming without us having to enter any preliminary information. ### 8. Comprehensive Device Management with Active Community **Rating:** 4.0/5.0 stars **Reviewed by:** Lucas J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Jamf?** I like Jamf because it initially satisfies clients with its basic device security posture, and then they realize its true potential for making device lifecycle management easier. I also appreciate the large community, which can help with any problem, as there's loads of documentation, guidance, and the Jamf Nation forums with posts that can solve nearly any issue. I find the initial setup of Jamf pretty easy if you know what you're doing. **What do you dislike about Jamf?** SSO for other services like compliance and blueprints is a bit clunky and there could be a bit more guidance on setup and how it works from an MSP perspective. The cost is also a limiting factor in recommending Jamf. **What problems is Jamf solving and how is that benefiting you?** I use Jamf for basic device security, making device lifecycle management easier for my clients. ### 9. Efficient Mac Management with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Jamf?** I love Jamf's aggressive stance on adopting Apple's features, as they often support new features in management on day one. Their dedication to integrating Macs into enterprise environments by leveraging connections with Apple and Microsoft is impressive. The adoption of Declarative Device Management was a huge impact for us, making software updates go from patchy to relatively complete, and Jamf has supported this since Apple released it. **What do you dislike about Jamf?** The user interface is dated, which is the downside of being such an established product. While Jamf emphasizes adding new features and capabilities quickly, the interface design has not kept up either aesthetically or in terms of ease of use. Although I appreciate that developer time isn't wasted on shiny interface stuff, it is time for a bit of polish and updating on the way Jamf is used by human admins accessing it through the web interface. **What problems is Jamf solving and how is that benefiting you?** I use Jamf to integrate MacOS into a Windows environment, ensure device security and compliance, and manage software updates reliably. Its early adoption of Apple's features enhances our enterprise use, making Macs functional business tools. ### 10. User-Friendly and Automated Efficiency with Jamf **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Jamf?** I find Jamf incredibly user-friendly, especially from the administrative side of things. It's much more approachable compared to other options like SCCM and group policy. The barrier to entry for a new CIS admin is remarkably low. I also appreciate that Jamf simplifies the initial setup process, which was much easier than anticipated and worked more or less out of the box. Additionally, Jamf effectively automates a lot of manual processes for device management, allowing us to turn manual processes into automated ones to a pretty excellent and granular degree. **What do you dislike about Jamf?** Some of the more recent features like Mac app deployment don't provide as much feedback when things go wrong, and they don't allow as accurate of scoping as things like policies and mobile configurations do. I would love to see that improve. **What problems is Jamf solving and how is that benefiting you?** I use Jamf to automate manual processes like device building and configuration, managing our endpoints efficiently. It helps transform tasks into automated actions with excellent precision. ## Jamf Discussions - [Is there a way to mass enroll macs without sending an enrollment invite? like if jamf scans the network and finds 1000 macs. can they be enrolled automatically?](https://www.g2.com/discussions/is-there-a-way-to-mass-enroll-macs-without-sending-an-enrollment-invite-like-if-jamf-scans-the-network-and-finds-1000-macs-can-they-be-enrolled-automatically) - 1 comment, 1 upvote - [Is it possible to use jamf at different location and those location only be able to see devices pertaining to them?](https://www.g2.com/discussions/is-it-possible-to-use-jamf-at-different-location-and-those-location-only-be-able-to-see-devices-pertaining-to-them) - 1 comment, 1 upvote - [How do use patch management for multiple applications?](https://www.g2.com/discussions/24305-how-do-use-patch-management-for-multiple-applications) - 3 comments, 1 upvote - [Bulk import](https://www.g2.com/discussions/bulk-import) - 1 comment, 1 upvote - [When will Apple allow for iOS updates to automatically apply to devices that have pin codes applied?](https://www.g2.com/discussions/when-will-apple-allow-for-ios-updates-to-automatically-apply-to-devices-that-have-pin-codes-applied) - 1 comment, 1 upvote - [View Jamf pricing details and edition comparison](https://www.g2.com/products/jamf/reviews/jamf-review-12997721?section=pricing&secure%5Bexpires_at%5D=2026-06-24+16%3A12%3A46+-0500&secure%5Bsession_id%5D=70ccd9c2-e072-4d73-af50-74027a1c5c5c&secure%5Btoken%5D=6b4ccb4c4b7aabd7447f2ea4a9b714e85f0657618d2c918768b9415504de5e93&format=llm_user) ## Jamf Integrations - [1Password SaaS Manager](https://www.g2.com/products/1password-saas-manager/reviews) - [allwhere](https://www.g2.com/products/allwhere-allwhere/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Incident IQ](https://www.g2.com/products/incident-iq/reviews) - [Jamf Protect](https://www.g2.com/products/jamf-protect/reviews) - [Jamf School](https://www.g2.com/products/jamf-school/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LifeSaver for Fleets](https://www.g2.com/products/lifesaver-for-fleets/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oomnitza](https://www.g2.com/products/oomnitza/reviews) - [PowerShell Studio](https://www.g2.com/products/powershell-studio/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Trend](https://www.g2.com/products/trend/reviews) ## Jamf Features **Agentic AI - Mobile Application Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compliance** - Multi-Factor Authentication - Access Management - Security and Compliance - Mobile Device Mangement **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Administration** - Database Management - Deduplication - Backup - API / integrations **Operating System** - Apple Support **Operating System** - Apple Support **Protection** - Data Encryption - Data Transport - Mobile VPN - Backup - Attacks **Management** - Applicatons Management - Applications Consolidation - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Jamf Alternatives - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) - 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