# Streams.AI Reviews **Vendor:** PanTerra Networks **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 38 ## About Streams.AI Streams.AI by PanTerra Networks is a unified, AI-powered cloud-based communications platform designed to help businesses streamline communication and engagement efforts. The solution integrates voice, video, messaging, file sharing, and contact center functionalities into a single, user-friendly interface. Streams.AI allows teams of all sizes to connect and collaborate seamlessly, eliminating the need to juggle multiple applications. Streams.AI encompasses businesses across various sectors, particularly those in industries that prioritize security and uptime, such as healthcare, finance, and legal. These organizations often require robust communication solutions that can adapt to their evolving needs. Streams.AI is designed to support these requirements, offering features that enhance productivity and facilitate effective collaboration from any device. Streams.AI offers advanced contact center features, such as auto-attendant routing and call analytics, which help organizations manage customer interactions more effectively. Administrative controls are built into the system, allowing IT teams to customize settings and monitor usage, ensuring that the platform aligns with organizational policies and compliance requirements. One of the standout aspects of Streams.AI is its commitment to security and reliability. With built-in compliance measures and 24/7 support, PanTerra Networks provides a managed communications experience that businesses can trust. This level of support is particularly crucial for industries that handle sensitive information, as it ensures that communications remain secure and uninterrupted. Stream.AI's scalability means that it can grow alongside any business, accommodating increasing demands without compromising performance. Security and reliability are standout aspects of Streams.AI, as the platform incorporates built-in compliance measures and offers 24/7 support. PanTerra Networks provides a managed communications experience that businesses can trust. This commitment to security ensures that communications remain secure and uninterrupted, fostering confidence and engagement among users. By integrating multiple functionalities into a single customer engaging platform, Streams.AI simplifies workflows and fosters a more connected and efficient work environment. ## Streams.AI Pros & Cons **What users like:** - Users commend the **exceptional reliability** of Streams.AI, consistently achieving near 100% uptime and seamless performance. (3 reviews) - Users highlight the **effective cloud storage** of Streams.AI, enhancing patient care with seamless access from anywhere. (2 reviews) - Users commend the **ease of use** of Streams.AI, facilitating exceptional service and a healthy work-life balance. (2 reviews) - Users appreciate the **high quality** of Streams.AI, experiencing consistent performance and exceptional service in healthcare delivery. (2 reviews) - Users praise the **flexibility of business tools** in Streams.AI, enhancing service delivery and promoting work-life balance. (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Easy Communication (1 reviews) - Feature Abundance (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the **difficult interface** of Streams.AI frustrating, making navigation and changes to settings cumbersome. (2 reviews) - Users find the **admin portal frustratingly non-intuitive** , complicating necessary changes and leading to inefficiencies. (2 reviews) - Users find the **admin portal unintuitive** , leading to frustration when making changes to extensions due to infrequent use. (1 reviews) - Users find the **admin control issues** frustrating, especially when making extension changes due to a non-intuitive interface. (1 reviews) - Users experience frustration with the **complex process** of the admin portal, finding it difficult to remember the steps needed. (1 reviews) - Contact Management (1 reviews) - Difficult Configuration (1 reviews) - Folder Navigation (1 reviews) - Lack of Intuitiveness (1 reviews) - Limited Features (1 reviews) ## Streams.AI Reviews ### 1. Outstanding Customer Service and Excellent Value **Rating:** 5.0/5.0 stars **Reviewed by:** jen r. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Streams.AI?** I really appreciate the pricing offered by Streams.AI, which was unmatched when we switched from our previous telephone company. The standout aspect for me is the customer service, which I find to be the best among the companies I interact with online. Their responses are quick, and the staff always have a helpful attitude. This great service has led to a high level of customer satisfaction, which is rare for me. I'm thrilled with the service we receive, and I even think your team handles training and staff usage issues better than any I've experienced. The initial setup was very easy for my team as well, which added to the positive experience. Switching to Streams.AI resulted in massive savings immediately, which was a great advantage for us. **What do you dislike about Streams.AI?** I have NO complaints - we've had only exceptional service. **What problems is Streams.AI solving and how is that benefiting you?** Streams.AI provides exceptional customer service and support, solving our training and staff usage challenges effectively. **Official Response from Tessa Chablais:** > Thank you so much for the kind words, Jen. We really appreciate you taking the time to share this! It’s great to hear the switch has been smooth and that the savings and support have made a real difference for your team. We’re always here if you need anything! ### 2. Easy to Use, Competitive Pricing, and Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Streams.AI?** It’s extremely easy to use, and the pricing is competitive with other companies offering similar products. The support is amazing—whenever we have a question or need to change something, we can chat with support and the issue is resolved in minutes. I highly recommend Streams to any small or medium-sized business. **What do you dislike about Streams.AI?** Sometimes the admin portal can be difficult to navigate. That said, if you reach out to support via chat, they’ll either fix the issue for you or, if you prefer, walk you through how to make the change yourself. **What problems is Streams.AI solving and how is that benefiting you?** The auto attendant feature has been extremely beneficial for our small office. It lets callers route their calls directly to the appropriate department, without requiring additional front office support. **Official Response from Tessa Chablais:** > Thank you for taking the time to share your experience with Streams.AI. We’re thrilled to hear that our platform, pricing, and support team have been a strong fit for your business needs. We also appreciate your honest feedback about the admin portal. We value ease of use, and insights like yours help us keep improving the experience and make sure support is always there when you need it. Thanks again for your recommendation and support! ### 3. Reliable, Feature-Rich VOIP with Stellar Uptime—Admin Portal Could Be More Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Pete R. | General manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Streams.AI?** it's been easy to use. Uptime has been amazing. Feature rich and they have delivered on everything they promised. I'm still in contact with our salesman after 9 years. I've tested other VOIP systems and all failed until we tried Streams. It's been as close to 100% as possible on everything. **What do you dislike about Streams.AI?** I do get a bit frustrated with the admin portal when I need to make changes to an extension. I so seldom have to go into it that I forget the process . Could be more intuitive. **What problems is Streams.AI solving and how is that benefiting you?** Allows us to keep contact with our 2 remote shops as if they are in the next room. All of the options work well. Built in FAX, messaging, voice mail. all easy to use. Maintenance is non existent like our old phone system dreamed to be but failed. **Official Response from Tessa Chablais:** > Hi Pete! Thank you for taking the time to leave a review. We're thrilled to hear that you find Streams.AI easy to use and that it has delivered on its promises. We appreciate your feedback about the admin portal and will take it into consideration for future improvements. ### 4. Streams.AI Empowers Healthcare Providers with Flexibility and High-Quality Care **Rating:** 2.5/5.0 stars **Reviewed by:** ClaretMed M. | Director of Operations and Informatics, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Streams.AI?** Streams.AI has revolutionized patient care by enabling healthcare providers and staff to deliver exceptional service from anywhere. This cloud-based application supports a healthy work-life balance while maintaining the high standards of care patients and clients deserve. **What do you dislike about Streams.AI?** At the moment, we use two extensions to manage VM traffic. However, if extension A deletes a VM, it still appears on extension B, which has occasionally led to staff duplicating their efforts. Additionally, whenever a message is forwarded to its designated extension, I’ve noticed that these messages remain stored in the old messages inbox. It would be helpful if they were automatically removed from the original inbox once they are forwarded to the correct extension. **What problems is Streams.AI solving and how is that benefiting you?** The flexibility to access it both in the office and remotely has made a significant positive difference in communication between staff and patients. **Official Response from Tessa Chablais:** > Thank you for sharing your experience with Streams.AI! We're thrilled to hear that our platform has revolutionized patient care for you. We appreciate your feedback on the challenges you've encountered with the extensions, and we apologize for any inconvenience caused. Our team is actively working on improving the functionality to address these issues, including better synchronization between extensions and message forwarding. We value your input as it helps us enhance our services to better meet your needs. If you have any further suggestions or encounter any other issues, please feel free to reach out to our support team. Thank you for choosing Streams.AI! ### 5. Easy, Fast, and No Frills Customer Engagement **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin S. | Senior Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Streams.AI?** I find Streams.AI really useful for customer engagement voice tools, as it helps me connect quickly. It's easy to use, which I like a lot. It provides a straightforward experience with no unnecessary frills, which is exactly what I need and want. Additionally, the initial setup was very fast. **What do you dislike about Streams.AI?** It doesn't need to remind me of anything beyond direct communication. **What problems is Streams.AI solving and how is that benefiting you?** Streams.AI helps me connect quickly with easy, fast, no-frills customer engagement voice tools. **Official Response from Tessa Chablais:** > Hi Kevin, Thank you for your feedback and for choosing Streams.AI. We’re glad the platform has been easy to set up and simple to use for your customer engagement needs. We also appreciate your input regarding reminders and notifications, as feedback like this helps us continue improving the user experience. Thanks again for your support! ### 6. Convenient Desktop Access Right at Your Desk **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Streams.AI?** You can use it at your desk, on your computer, not just your phone **What do you dislike about Streams.AI?** It is a hassle to have it open all the time on desktop **What problems is Streams.AI solving and how is that benefiting you?** Having all company calls stream lined into one app. **Official Response from Tessa Chablais:** > Thank you for your feedback and for sharing your experience with Streams.AI. We’re glad the desktop accessibility and centralized call management have been helpful for your workflow. We also appreciate your comments about keeping the desktop app open, and we’ll be sure to share that feedback with our team as we continue improving the experience. Thanks again for your support! ### 7. Friendly to Use with Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Streams.AI?** Friendly use. Excellent costumer support **What do you dislike about Streams.AI?** Everything is good; nothing to dislike from this app **What problems is Streams.AI solving and how is that benefiting you?** Making effective phone calls **Official Response from Tessa Chablais:** > Thank you for your kind words! We're happy to hear that you have had a great experience with our customer support and find our platform easy to use. ### 8. We recently transitioned to PanTerra’s cloud phone system **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff T. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Streams.AI?** We recently transitioned to PanTerra’s cloud phone system, and I couldn't be more impressed with the experience. From start to finish, their team demonstrated exceptional project management skills, clear communication, and a proactive mindset. The deployment of hardware was smooth and well-organized. Every detail was handled with care, and their team consistently stayed one step ahead—solving problems before they became issues and making quick, effective adjustments when needed. PanTerra's ability to think on their feet and adapt to our environment was a standout. In my 25 years in IT, this was easily one of the smoothest go-lives I’ve ever been a part of. The transition was virtually seamless for our staff and users. If you're looking for a reliable, professional, and solutions-driven partner for your communication needs, I highly recommend PanTerra. They truly delivered. **What do you dislike about Streams.AI?** They were great. They did a great job from start to finish. i don't have any complaints. **What problems is Streams.AI solving and how is that benefiting you?** we needed a new phone system. ### 9. Powerful Reporting, But Dashboard Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Adam L. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Streams.AI?** Very useful reporting tools for analysis. **What do you dislike about Streams.AI?** Not a very GUI dashboard/menu tree for finding access to areas needed. **What problems is Streams.AI solving and how is that benefiting you?** Fantastic analytic toolset and it's clear that a lot of information can be gleaned. **Official Response from Tessa Chablais:** > Thank you for your feedback, Adam! We're glad you find our reporting tools useful. We’ve heard your concerns about dashboard and menu accessibility, and our team is actively redesigning the End User Portal and Dashboard to improve usability. We appreciate your support as we continue enhancing the overall experience! ### 10. Great Customer Support, but Needs More FAQ Resources **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Streams.AI?** There is great customer support, and the response time is less than 24hours **What do you dislike about Streams.AI?** I do wish there was more FAQ forms to have on hand. **What problems is Streams.AI solving and how is that benefiting you?** Providing direct quick resources, that dont have business hours to work around. **Official Response from Tessa Chablais:** > Thank you for your feedback! We're happy to know that you find our customer support helpful. We'll definitely work on providing more comprehensive FAQ resources to better assist our users. ### 11. Streams very usefull app for communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Bughtha Prakash R. | Senior Procurement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Streams.AI?** Streams is very useful app for connecting with coworkers and messaging them creating private groups. It helps with reading the message with is a unique feature found in very few apps. **What do you dislike about Streams.AI?** There is nothing to dislike about streams. I would request to make texting more interesting by updating with latest emoji to create fun while texting. Other things are so good. **Recommendations to others considering Streams.AI:** I would definitely recommend others to use this tool on daily basis for ease your job. **What problems is Streams.AI solving and how is that benefiting you?** Sometimes if the messages from coworkers are in other language there are some pronounciation issues by the app. Which is normal if the language is not English but local language. ### 12. Streams is useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Streams.AI?** Easy to connect with coworkers on laptop or phone. It is easy to create groups and listen to messages through the system as well. I think it is better than other messaging services I have used in the past. **What do you dislike about Streams.AI?** The comment feature is a little cumbersome in my opinion. It wott to me, but just not user friendly. I think as a whole the system works well, though. It would be nice to see the comments option as an easier tool to utilize. **What problems is Streams.AI solving and how is that benefiting you?** It allows quick communication between staff no matter where we are, at the office or home. Yes, more productive since it is easier to connect with others. I think we are able to help customers faster with this tool. ### 13. Best mobile app I've worked on **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2021 **What do you like best about Streams.AI?** I love the mobile app. I move around alot and work remote and I can work from anywhere with their app. I have had a great experience with no issues and have had great customer service. As a technical expert, I especially like that they are very responsive to any questions I have had. As a new customer, I am still learning of all the features they provide and they are very helpful in explaing and demonstrating all that their app has to offer. I highly recommend! **What do you dislike about Streams.AI?** no issues yet, I'm completely happy with their service so far **What problems is Streams.AI solving and how is that benefiting you?** No problems, just questions on integration in which they have been very helpful ### 14. Powerful analytic tool with user friendly interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic M. | Entrepreneur and Mentor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Streams.AI?** The connection from the server works perfectly .Easy to use.I use it to analyse a range of data in our company website. The dashboards allows us to get correct data insights on our website. Has a very intuitive Interface that is easy to navigate and highly customizable to the users preference. The marvelous customer care team is always behind our success. **What do you dislike about Streams.AI?** Since PanTerra was deployed on our company everything just fell in place. We are delighted to have known PanTerra. **Recommendations to others considering Streams.AI:** I have recommend Cloud business analytics is the best tool to have great analytics. **What problems is Streams.AI solving and how is that benefiting you?** Have been solving many business related problems using cloud business analytics to date. The dashboards allows us to get correct data insights from our website. We are able to know where website traffic is coming from,from there we can have an upper hand to solve this problem. Another major problem is we are able to track our customers behaviour and how they are coping with our products. ### 15. Smart analytics tool and a good dashboard **Rating:** 3.5/5.0 stars **Reviewed by:** Juliane R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2020 **What do you like best about Streams.AI?** The dashboard gives the possibility to check the main reports - we connected the system with our external phone provider and internal system. The connection with the software works perfectly from our server. **What do you dislike about Streams.AI?** The call list of unique calls and international calls makes no difference. The system can't detect when a callcenter calls or a mobile phone call comes in with abroad prefix and thinks that's a international call. So the summary is slightly wrong. **What problems is Streams.AI solving and how is that benefiting you?** Analyze the internal processes and also the interaction with clients - like the phone management and controlling of the general incoming and outgoing calls. The smart dashboard and the graphic analytic data helps us to make smarter decisions. ### 16. Great Option for More Advanced Users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Streams.AI?** The best thing about Panterra is that it can be a real one-stop-ship for the right user. It allows fully customizable analytics that can be shared on its internal network. **What do you dislike about Streams.AI?** Unlike some simpler options, Panterra requires a more advanced hand to get all of the benefits it has to offer. I feel like I barely scratched the surface of what it was capable of. **Recommendations to others considering Streams.AI:** If you have experience with building reporting, I would say go for it, especially if you can make use of Panterra in other ways. **What problems is Streams.AI solving and how is that benefiting you?** Working in customer service, services like Panterra are essential to monitoring business performance as well as the performance of our agents. ### 17. Cloud Business Analytics review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Streams.AI?** What I like the best is that it is that in the cloud. Good interface and reversibility to be used partially as a hybrid. Use it to analyse a range of data and operations thorough out projects.. **What do you dislike about Streams.AI?** The part that i dislike is the setup process and learning the features. I can the same to other software applications. not knowing that the data is being comprised as expected and keeping the focus on the task on hand can be hard when organizing information. **What problems is Streams.AI solving and how is that benefiting you?** we are targeting social interactions, analyzing rations and participation time management and working with business applications. KPIs and other enterprise based cloud tools to provide organization access to data and personnel internal and external policies. ### 18. Awesome application to use and maintain **Rating:** 4.5/5.0 stars **Reviewed by:** Abhaya P. | Senior SDET, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2020 **What do you like best about Streams.AI?** The application is very user friendly and compliant to user needs. I am very fond of this application since it provides you multiple features which helps you to analyze cloud solutions and also helps your business management skills. Overall, I am happy with using this application and would like to recommend it to my friends for sure. We can speed up pur deployment process and it also provides us world class security. **What do you dislike about Streams.AI?** Some of the features can be a bit irritating and difficult to explore and use. Also, the interface is not that great and some of the features are under development. It takes some time to explore the application **Recommendations to others considering Streams.AI:** I speak highly about the application since I am able to solve numerous problems using this application. Previously, we were unable to present our findings/solutions in the form of chart or any presentable format. But now using cloud business analytics, we were able to achieve it. **What problems is Streams.AI solving and how is that benefiting you?** I have solved many business problems till date. The data visualization tool present is awesome and gives a visual idea about the insights provided from the data. Also, the visual data/charts generated can be readily presented to the customers and stakeholders. We can also access this app in our android or mobile devices. ### 19. Smartbox is a collaborative space for sharing ideas and documents. **Rating:** 5.0/5.0 stars **Reviewed by:** Daven H. | Business Finance Operations Manager, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about Streams.AI?** Smartbox especially the new cloud storage version software and it is one of the best tools for us to sharing documenting our knowledge-base. Smartbox does a good job as a tool for writing, organizing and viewing all kinds of documentation. It allows us to easily create documentation and share it among our various teams while controlling access to the teams. **What do you dislike about Streams.AI?** One thing that I don’t like about this particular software is that it doesn't allow me to make certain edits in my documents and also i cannot make changes with toolbar as well. Searching the documents is not very easy and it is sometimes difficult to find the right content when needed. If you have access to space and page settings, they seem often intuitive **What problems is Streams.AI solving and how is that benefiting you?** Smartbox has become the storage place software for us to collect information, across our business. We use it document our processes and policies and our development teams use it on a daily basis to record the outcomes of discussions and to share knowledge. ### 20. Smartbox is the easiest software for storage management. **Rating:** 5.0/5.0 stars **Reviewed by:** Grey M. | Sr. Data Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2019 **What do you like best about Streams.AI?** Smartbox is the most powerful tool for storing large amount of data, documents and files. This software has great features that all its users, to get fast access of every type of documents. Our presentation, personal files,and important data always manage and stored and it is just because of the Smartbox software. **What do you dislike about Streams.AI?** We used the Smartbox software, when we stored, share or manage our files and documents. And then we compared the Smartbox software any of its competitors, then we noticed that this software lack a lots of features such as it doesn’t have the ability to edit the documents and files. **What problems is Streams.AI solving and how is that benefiting you?** This software provide the best customer support for its users and it provide a lot of space to store every kind of files and documents. We use Smartbox on a daily basis such as for records retention and file sharing.I would recommended them to anyone. ### 21. SmartBox is easy to use and best file sharing software. **Rating:** 5.0/5.0 stars **Reviewed by:** Jack B. | Product Coordinator, Chemicals, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Streams.AI?** SmartBox allows users to upload all kinds of files of different documents or it's web pages. Box files are easy to upload to one software to another software. It has a great tool when collaborating with friends and colleagues through the web as all changes in a particular document are updated in real time and every body working on that project can track changes and updates. This has also us to create the the new system where data is not only securely stored but able to quick acted upon by geographically diverse group of staff. **What do you dislike about Streams.AI?** The one of the most important problem in this software that is easy for downloading but sometime it create serious problems that we face is that it has very bad ability to download the documents and important information. It has more features so sometimes we can't easily understand all of its features. It provide the bad connection of internet service so we cannot upload the video and pictures. It create the error when we upload the video and pictures. But all of its functions are very easy and most of the people use this efficient software because it is very fast and powerful software. **What problems is Streams.AI solving and how is that benefiting you?** Smartbox is one of the perfect software in market's. I use this software because it is very helpful for uploading and downloading. I spend most of my time for using this software because it is very accessible and also best for our business. I really like to use this software because it is best tool for file sharing and I can easily share all of our my important files and documents in a more efficient way. ### 22. Smartbox is the best storage software for the unlimited files. **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas M. | Software Engineering Intern, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Streams.AI?** The great benefit that this software provide us is that we can easily save all of our documents, files, data to our friends and colleagues at anytime and anywhere. The most important thing about this software is that it also provide the unlimited storage space options and that will allow you to backup all important files in the Smartbox and the data is secure in a more efficient way. We can easily access the information from this software and edit the same documents. **What do you dislike about Streams.AI?** The first obvious difficulty that we faced while using this software is that it does not easy to edit the documents sometimes it is a little bit difficult for us to use it. The another problem that we faced is that runs completely from the internet, which can cause some issues with the availability to access our files but it also provides a way to save all of our work in a more efficient way. **What problems is Streams.AI solving and how is that benefiting you?** I always use this software to easily access the information and I can also edit the same documents in a more efficient way. The functions and features are very easy and also easy to use. This software provide the great opportunity to manage the different files and documents in a more efficient way. ### 23. Cloud Business **Rating:** 4.0/5.0 stars **Reviewed by:** Turi p. | Rappresentanze My E-Commerceaffiliate, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2020 **What do you like best about Streams.AI?** great for analyzing your traffic and your business database **What do you dislike about Streams.AI?** it needs to be more practical and intuitive **Recommendations to others considering Streams.AI:** Yes! I've recommendations to others considering Cloud Business Analytics: **What problems is Streams.AI solving and how is that benefiting you?** I used it to study and upload my digital affiliate page ### 24. SmartBox has great solution of storage for multi platform teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Jame J. | Customer Success Manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2019 **What do you like best about Streams.AI?** The one of the best thing in this software that is i am able to share files and folders with ease. It is very stable to cloud platform in my opinion. Some of the partnership are better by far then the others. The smartbox drive sync clients works very well. I have seamless across to my files on all of my device. The security structure is great and very flexible. You can create various structure for all sorts of use cases. SmartBox notes has been amazing well and we use the other software as a time. **What do you dislike about Streams.AI?** The inability to share individual documents to non registered users for editing. If you compare smartbox with its biggest competitors like dropbox that you will see a huge difference regarding user experience. Its very confusing and the biggest weakness of box will be the user experience. This software is not so intuitive when I use it in my day to day work. But the smartbox is very powerful and useful software for our business. **What problems is Streams.AI solving and how is that benefiting you?** I mostly use this software because it is a new product and easily available in market's. The functions and features are very easy and also easy to use. so I just like to use this software because it is very reliable and also flexible tool in market's. Smartbox is the perfect software for team members ### 25. SmartBox provides simple yet effective cloud sharing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Streams.AI?** SmartBox is a straightforward platform with almost all functionality that is needed in a cloud sharing solution. **What do you dislike about Streams.AI?** The one downside I noticed in my use was that it lacked an easy way to determine when a file was last edited or uploaded. **What problems is Streams.AI solving and how is that benefiting you?** SmartBox has streamlined our team's processing and sharing of documents and data that were otherwise sent via email. ### 26. File storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2019 **What do you like best about Streams.AI?** I like that files are easy to upload, and access, especially when we are on the go. **What do you dislike about Streams.AI?** Sometimes using smartbox can be redundant due to the fact that we store documents in several different programs, as well. **What problems is Streams.AI solving and how is that benefiting you?** We are using smartbox as part of the new paperless process that we've implemented. It saves us money by storing pdfs rather than having to print. ### 27. Smart moving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Streams.AI?** Smart box are best for moving and store and handling, I give us the relaxation for storage **What do you dislike about Streams.AI?** The more you store the less you pay is always a good deal, but some surprise box should be there for minimum storage as well. **What problems is Streams.AI solving and how is that benefiting you?** Easy to store, retrieve and help in adding more space as needed ### 28. Good basic integration with Salesforce. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Streams.AI?** Easy to setup. The administration of it is pretty straight forward as well. Hard phones and soft phones can be used as well. **What do you dislike about Streams.AI?** It seems like the software is still in progress adding new features and basic requirements. So far so good though. **Recommendations to others considering Streams.AI:** As for integrating with Salesforce, I totally see it working very well with it. Streams itself it's pretty easy to use. Chatting and logs available all the time. **What problems is Streams.AI solving and how is that benefiting you?** To integrate one single phone system that integrates well with our cloud platform Salesforce. ### 29. Cloud Analytics Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Streams.AI?** I absolutely love its innate ability to help me colatte information essential for completing my taskd **What do you dislike about Streams.AI?** On a rare occasion it can be somewhat cumbersome and mildly unwieldy **What problems is Streams.AI solving and how is that benefiting you?** I am using it to tackle investments and inventory issues. It has helped to consolidate my product line ### 30. Pretty good, but not the best! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2018 **What do you like best about Streams.AI?** I like how easy it is to create your account as well as collaborate with others. **What do you dislike about Streams.AI?** It’s very difficult to get use to the UI at first. I wish their help center had more video walkthroughs **What problems is Streams.AI solving and how is that benefiting you?** A team collaboration tool for my organization that strengthens internal communication. ### 31. Clunky, outdated, lacks features. There are better ways to communicate! **Rating:** 2.0/5.0 stars **Reviewed by:** Aaron M. | Web Developer/Ecommerce Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Streams.AI?** There isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in. Nothing else really. **What do you dislike about Streams.AI?** It's hard to use. Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages. The app is extremely old as well. **Recommendations to others considering Streams.AI:** There are better options! **What problems is Streams.AI solving and how is that benefiting you?** I guess the only reason we still use it is the operator switch board. We're able to see if someone is available or not, and then send those calls to and fro. ### 32. Excellent and Stable System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Streams.AI?** We came out of a Microsoft Lync system, which was unstable at best. Moving to this eliminated all of our dropped calls or garbled **What do you dislike about Streams.AI?** Lack of integration with Skype, could be more well developed for softphone. **Recommendations to others considering Streams.AI:** Increase ability to integrate with Office 365 Skype for Business. **What problems is Streams.AI solving and how is that benefiting you?** Stable calling ability that we can depend on. While it would be nice to have the seamless integration provided from the Microsoft world, this brings a stability and flexibility that is not present with Microsoft. ### 33. Panterra **Rating:** 4.5/5.0 stars **Reviewed by:** raymond z. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Streams.AI?** Easy management and deployment of IP phones **What do you dislike about Streams.AI?** It would be nice if they can slim stream the menu to make it faster to edit properties **Recommendations to others considering Streams.AI:** I recommend using SmartBox for easier desk phone management **What problems is Streams.AI solving and how is that benefiting you?** Desk phone management ### 34. Strong and flexible platform **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce W. | Project Manager, Government Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about Streams.AI?** The platform is well designed and easy to navigate. The features are pretty comprehensive, and work well. No lag time - everything is instant! **What do you dislike about Streams.AI?** Doesn't (yet) interface with our ATS (iCIMS), or texting management vendors. **Recommendations to others considering Streams.AI:** If you don't want to deal with overseas support, and are concerned about security and HIPA-level compliance, then this is a great product at a reasonable price. **What problems is Streams.AI solving and how is that benefiting you?** Corroboration on projects with team members across the country. On-demand, immediate decision processes. This is like everyone is in the same room together! ### 35. Highly recommended! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2016 **What do you like best about Streams.AI?** Great quality, great features and an amazing customer service. **What do you dislike about Streams.AI?** The cost of shipping/delivery wasn’t mentioned in the original invoice. I just felt that they should’ve told me earlier. **Recommendations to others considering Streams.AI:** Well, the interface is not great you have to get used to it. Once you do that, it is very easy to use. All of it is web browser based, it is seamless. **What problems is Streams.AI solving and how is that benefiting you?** I am not going to pretend to be an expert here. Panterra is my first ever VOIP service provider but I got to say I have absolutely LOVED their service. I have been their customer for a little over two months. I haven’t had any downtime as yet. The features work exceptionally well. What amazes me most is their customer services. Ever since the installation, they have been emailing me, following up and asking me if I am having any troubles, they have tried to upsell me a few times. The thing I like most is that they value their clients. Errors and glitches are a part of life, everyone secretly accepts that. But it is the customer services and dealings from the company that ensure long-term relationships. It is delightfully refreshing to be in business with a company that values my company. ### 36. Highly satisfied customers of Panterra's various products **Rating:** 4.5/5.0 stars **Reviewed by:** Gloria9 T. | Web Developer and Web Designer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Streams.AI?** We use Panterra communications as our primary and go-to software at Gloria9 Technologies. About Cloud Business I like information displayed, the accuracy of analysis, its relevance. Overall the Panterra's products are easy to use and mobile friendly. **What do you dislike about Streams.AI?** Honestly speaking, we don't like their mobile app, we don't use their mobile app a lot. The mobile app looks too clustered. **Recommendations to others considering Streams.AI:** Highly recommended. **What problems is Streams.AI solving and how is that benefiting you?** Their products are completely 100% browser based, that helps me keep everything in place. ### 37. Very good inter-communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah K. | Networks and Communications Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2016 **What do you like best about Streams.AI?** I like the product as a whole. It has decent features, it is easy to learn and master. **What do you dislike about Streams.AI?** The video call quality is average. I'd like it to be better. **Recommendations to others considering Streams.AI:** SmartBox is a good solution that works for our telecom business. Since I am a user for around 1.5 years, I would recommend it to other - go for it. However, I want to add a disclaimer here: that study their website and call their sales before you order their service. It works for us, it may not work for you. **What problems is Streams.AI solving and how is that benefiting you?** Using a VoIP for business has enabled us to communicate in a more professional and secure way. Skype and other IM tools don't give you that. Using Panterra's smartbox or any other VoIP service benefits any business greatly. Your communications are aligned, they are secure, it is all professional. I don't think I can pinpoint to a figure or number of problems that have been solved by using Smartbox. I can only say that overall it is a good tool and works for us. ### 38. most ease app **Rating:** 4.5/5.0 stars **Reviewed by:** kumar p. | Business Analyst, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Streams.AI?** one of the best advantage is easy to support and maintain the application. **What do you dislike about Streams.AI?** the training and making awareness among the business users. though the implementation is easy but still its difficult to do it. **What problems is Streams.AI solving and how is that benefiting you?** sales application implementation across the organisation and report generation ## Streams.AI Discussions - [What are Streams software?](https://www.g2.com/discussions/what-are-streams-software) - 1 comment - [View Streams.AI pricing details and edition comparison](https://www.g2.com/products/streams-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+19%3A18%3A42+-0500&secure%5Bsession_id%5D=edb509da-5c1b-4c8f-8308-cb4bb3023b69&secure%5Btoken%5D=c1b84c3b31d4998c4e0081be14344d62fa565076fc790d6857ac6ce8b04441b3&format=llm_user) ## Streams.AI Integrations - [Box](https://www.g2.com/products/box/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams Connector](https://www.g2.com/products/microsoft-teams-connector/reviews) - [Microsoft Teams Integration](https://www.g2.com/products/microsoft-teams-integration/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [OpenCTI by Filigran](https://www.g2.com/products/opencti-by-filigran/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Lightning Consulting And Development](https://www.g2.com/products/salesforce-lightning-consulting-and-development/reviews) - [ServiceNow Connector](https://www.g2.com/products/servicenow-connector/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Streams.AI Features **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Software Type** - Mobile - Browser Application - Desktop Application **Access** - Software Pairing - Browser Extension - Individual Download **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Streams.AI Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,534 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,341 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,465 reviews)