--- title: Zanda (formerly Power Diary) Reviews meta_title: 'Zanda (formerly Power Diary) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 293 reviews by the users' company size, role or industry to find out how Zanda (formerly Power Diary) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 293 scale: '5' date_modified: '2026-07-01' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Zanda (formerly Power Diary) Reviews **Vendor:** Zanda **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 293 ## About Zanda (formerly Power Diary) Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions. ## Zanda (formerly Power Diary) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Zanda, with straightforward setup and seamless integration enhancing their experience. (56 reviews) - Users appreciate the **responsive and helpful customer support** of Zanda, enhancing the overall user experience. (25 reviews) - Users find Zanda's **setup ease** invaluable, allowing effortless integration into their workflow and enhancing overall productivity. (25 reviews) - Users value the **clear scheduling interface** of Zanda, enabling efficient appointment management and seamless Google Calendar integration. (23 reviews) - Users find Zanda to be **incredibly helpful** , enhancing practice management with responsive support and user-friendly features. (22 reviews) - Users praise the **affordable and user-friendly features** of Zanda, significantly enhancing their practice efficiency. (21 reviews) - Workflow Efficiency (21 reviews) - Users love the **customizable templates** in Zanda, which significantly streamline the documentation of notes and forms. (19 reviews) - Users praise the **intuitive and user-friendly interface** of Zanda, enhancing their overall experience and ease of use. (18 reviews) - Navigation Ease (18 reviews) **What users dislike:** - Users find **automations unclear** , complicating therapy setups and increasing the need for manual interventions in various processes. (15 reviews) - Users find the **limited features** in Zanda restrict functionality, complicating room bookings and overall scheduling management. (10 reviews) - Users face significant **booking issues** with Zanda, as room functionality is limited and lacks integration with existing tools. (6 reviews) - Users find the **setup process complex** , making it frustrating and time-consuming to configure automations and features effectively. (6 reviews) - Users express frustration over **payment issues** , like manual scoring for tools and limited calendar access for admin staff. (6 reviews) - Users express frustration with the **poor system functionality** regarding room bookings, leading to significant operational limitations. (6 reviews) - Users struggle with **difficult navigation** in Zanda, citing complex setups and a cluttered interface as major drawbacks. (5 reviews) - Users find Zanda's pricing to be **expensive** , feeling it may not be reasonable for smaller practices. (5 reviews) - Limited Communication Features (5 reviews) - Users find the **interface not user-friendly** , often struggling with diary navigation and unclear automation setups. (5 reviews) ## Zanda (formerly Power Diary) Reviews ### 1. Easy-to-Use Tool, Needs More Value for Money **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Zanda (formerly Power Diary)?** I use Zanda (formerly Power Diary) for my speech therapy clinic. It makes writing notes and scheduling easy for therapists, which I really appreciate. What I like most about it is that it’s easy to use. The initial setup was very easy too. **What do you dislike about Zanda (formerly Power Diary)?** Make it cheaper. Include SMS in the package. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda makes writing notes and scheduling easy for therapists. **Official Response from Irina Shvetsova:** > Hello, Thank you for taking the time to share this, we really appreciate it. It’s great to hear that Zanda is making note writing and scheduling easier for your therapists, and that getting set up was smooth. That day-to-day ease is exactly what we aim to deliver for busy clinics like yours. We also hear your point around value. Every practice uses Zanda a little differently, and sometimes there are features, workflows, or setup tweaks that can make a big difference in what you’re getting out of your account. If you’re open to it, our support team would be more than happy to run a quick practice health check with you - looking at how you’re using Zanda and suggesting ways to get the most value for your clinic. Thanks again for your honest feedback, it really helps us continue improving. Warm regards, Irina. ### 2. Effortless Booking and Seamless Integration for Solo Practitioners **Rating:** 5.0/5.0 stars **Reviewed by:** Liesel S. **Reviewed Date:** October 30, 2025 **What do you like best about Zanda (formerly Power Diary)?** I find Zanda (formerly Power Diary) extremely valuable for my occupational therapy practice due to its user-friendly nature, which made it easy for a newcomer like me to set up without any pressure. The ability to test it out slowly before fully committing was a significant benefit, especially since I'm the only practitioner in my small OT practice. The integration with Zoom or telehealth is particularly helpful, simplifying online client connections in an entirely virtual practice. I appreciate the software’s ease of use and the flexibility it offers, with multiple pathways for tasks like inputting client details, making it very accessible. The automation features, like setting up email or SMS reminders, are easy to use despite me not using them extensively yet. I also value the integrated forms, which are well-worded and specific, aiding the setup process efficiently. Furthermore, the pricing structure is accommodating for a slow-growing practice, ensuring I don't pay high for unused features, making it an appealing option to continue and recommend. **What do you dislike about Zanda (formerly Power Diary)?** I dislike the limitation in Zanda's group meeting feature where there's no option for a general link due to privacy settings, and it only provides a recurrent link. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I use Zanda for online practice management; its integrated Zoom simplifies client meetings, while automated email/SMS reminders ease scheduling and communication. Integrated forms are also beneficial in structuring initial practice setups. **Official Response from Irina Shvetsova:** > Hi Liesel, thank you so much for sharing your thoughtful review! We’re thrilled to hear that Zanda has made it easy for you to set up and grow your occupational therapy practice at your own pace. It’s wonderful to know that the flexibility, intuitive design, and built-in tools like Telehealth and integrated forms have supported your transition into managing an entirely virtual practice. We also appreciate your feedback about the group meeting feature and the link options. We’ll be sure to share it with our product team for consideration. Thank you again for choosing Zanda, we’re delighted to be part of your practice journey! Warm regards, Irina ### 3. Fantastic Software. Made my life so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Malcolm J. | Owner/Admin Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Zanda (formerly Power Diary)?** Zanda Health is a very easy program to use in our everyday work. Whilst not using everything that is available the features are extensive. **What do you dislike about Zanda (formerly Power Diary)?** Reporting could be made simpler and more extensive, especially in the financial area. Ongoing cost of SMS messages sent and received to the PowerDiary - cost is excessive. **Recommendations to others considering Zanda (formerly Power Diary):** I would recommend PowerDiary to anybody looking for this type of product. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Allows us to keep track of our employees and maintain their calendars in a single view. Good tracking of financial income. **Official Response from Irina Shvetsova:** > Hi Malcom, Thank you for coming back to update your review, we really appreciate it! It’s wonderful to see that you’ve continued using Zanda over the years and that it’s still supporting your everyday work. Hearing that the platform remains easy to use, even as you’ve explored some (but not necessarily all) of the extensive features, means a lot to our team. We’re committed to keeping Zanda intuitive and reliable, while continuing to expand what’s available so it can grow with you over time. Thanks again for your continued trust and for sharing your experience with us. -- Warm regards, Irina / Jan, 2026 Hi Malcolm, Thanks so much for your review here. We're very happy to hear that Power Diary is making your life easier - it's exactly what we strive towards! With regards to the SMS messages, please note that you don't pay to receive any messages, just to send them. If you're finding that your costs are high, check that the messages you're sending are not too long. If they are longer than 160 characters, the provider has to send them as multiple messages (and then rejoins them into one). This is not something we can control but if you keep your messages shorter this shouldn't happen. All the best, Fiona ### 4. Zanda has been revolutionary for our practice **Rating:** 5.0/5.0 stars **Reviewed by:** Kylie K. | Contract Bookkeeper - Small Business Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Zanda (formerly Power Diary)?** We were a old school until we implemented Zanda into our practice. It has provided a one stop shop for all things client based and sped up invoicing which had been extremely laborious. Our clinicians enjoy the professionalism of the software and found it really easy to implement. It integrates well with Xero and the customer support has been essential in improving high end use. **What do you dislike about Zanda (formerly Power Diary)?** Some add ons not required so means unnecessary scrolling down the screen. Would like a better way to combine invoices rather than rewording the statements to look like an invoice (and the ST needs to be able to be edited out!) **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Used multiple systems in the past so all on one database is much more efficient, esp in regards invoicing which previously meant handling one piece of data up to 4 times. **Official Response from Irina Shvetsova:** > Hi Kylie, thank you so much for sharing your experience with Zanda! We’re really happy to hear it’s been such a big shift for your practice—especially speeding up invoicing, working well with Xero, and giving your clinicians an easier, more professional system to use. We also appreciate your feedback regarding extra scrolling, invoice combining, and statement editing. Feedback like this is really valuable as it helps us refine and improve Zanda so it works even better for practices like yours. It’s great to know having everything in one place has made life easier for your team. We’re excited to keep supporting you and your clinicians as you continue to grow with Zanda! Warm regards, Irina ### 5. Powerful Automations and Client Record Management **Rating:** 4.5/5.0 stars **Reviewed by:** Keith K. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zanda (formerly Power Diary)?** automations and client record management **What do you dislike about Zanda (formerly Power Diary)?** Set up - tutorials and leanring materials need updating and a redesign **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** managing client admin **Official Response from Irina Shvetsova:** > Hi Keith, Thank you for your review, we really appreciate you sharing this. It’s great to hear that automations and client record management are working well for you. Helping practices stay on top of client admin without the manual effort is a big part of what Zanda is designed to do, so it’s encouraging to know those features are making a difference in your day-to-day work. We also hear your feedback around setup, tutorials, and learning materials. Getting started should feel clear and supported from the beginning, and it sounds like there’s more we can do here. Improving onboarding and making our guides easier to follow is something we’re actively working on, and your input helps point us in the right direction. If you ever feel stuck during setup, our support team, accessible via support@zandahealth.com is always happy to walk through things with you and help you get everything running the way you need. Thanks again for taking the time to share your experience, we’re glad Zanda is helping you manage your client admin more easily, and we’re committed to making the learning side just as smooth. Warm regards, Irina. ### 6. Revolutionized Our Counseling Service Management **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle D. **Reviewed Date:** October 24, 2025 **What do you like best about Zanda (formerly Power Diary)?** I appreciate how Zanda (formerly Power Diary) has seamlessly integrated into our counseling service over the past two years, making our practice run more efficiently. The initial setup was straightforward, even when used for only a few counselors, and its scalability to support our entire practice without any difficulty is impressive. The automated text and email services stand out as the most useful features, significantly simplifying our operations. These functionalities have, in essence, revolutionized the way we allocate clients to counselors quickly and effectively. Furthermore, the text function has been instrumental in reducing missed appointments, which directly benefits our practice's efficiency. Lastly, Zanda's capability to change the way we run our service convinces me of its value, and I would definitely consider buying it again. **What do you dislike about Zanda (formerly Power Diary)?** I think the way some reports are run doesn't align with how I want them to turn out. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I find the product reduces missed appointments through text reminders, enables quicker client-to-counselor allocation, and automates communication, streamlining our practice operations. **Official Response from Irina Shvetsova:** > Hi Michelle, thank you for such a thoughtful review! We’re thrilled to hear how Zanda has supported your counseling service over the past two years and helped streamline your client management and communication. It’s wonderful to know that features like automated texts and emails have made such a difference in reducing missed appointments and improving efficiency across your practice. We also appreciate your feedback about reporting, and we hope that the new custom reports feature we are working on will meet those needs. Thank you again for your continued trust and support. We’re so glad Zanda has become an integral part of your practice’s success! Warm regards, Irina ### 7. Helpful, Customizable, and Supportive Platform for My Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Donna G. | Nurse Practitioner, Certified Foot Care Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Zanda (formerly Power Diary)?** I really appreciate how easy it is to schedule clients and see my appointments at a glance. The invoicing feature has been a big help for managing payments from senior centers and home visits. Most of all, the support team was extremely helpful when I was setting up my templates, which made a big difference for me, especially since I could customize them to my specific needs and keep adjusting them as my business grew. **What do you dislike about Zanda (formerly Power Diary)?** One area I think could be improved is the selection and transfer of podiatry-related templates. When I was creating my templates, the offerings for my specialty were a bit slim, and the one I chose didn’t transfer as well into my notes as I’d hoped. Also, Zanda doesn’t allow me to track my business expenses, only income. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I didn’t have any problems. I needed a Hippa compliant EMR and after reviewing a few for ease o f use and price I chose Zanda. **Official Response from Irina Shvetsova:** > Hi Donna, thank you for sharing such a thoughtful review! We’re so glad to hear that Zanda’s scheduling, invoicing, and customizable templates have been helpful for managing your practice, and that our support team made your setup experience smooth and personal. It’s great to know the platform has supported you as your business has grown. We also appreciate your feedback about podiatry templates and expense tracking. You’re welcome to email us at support@zandahealth.com with details of the podiatry templates you’d like to see in Zanda, our team will be happy to review your suggestions and add them to our template library where possible. Regarding expense tracking, Zanda integrates with Xero, allowing you to manage and track your business expenses directly through that integration. Thank you for choosing Zanda and for being part of our community, we’re thrilled to support your work! Warm regards, Irina ### 8. Efficiency, user friendly and forward thinking UI design team —Room Booking Could Be Smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca S. | Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2025 **What do you like best about Zanda (formerly Power Diary)?** Helps out busy practice keep all our PID secure. The UI is easy to use and the team are highly responsive to our requests for new features. We have been able to personalise our own version with everything we need. It’s saved a lot of man hours and made the management less stressful. We particularly like the new chat and note transcription features. **What do you dislike about Zanda (formerly Power Diary)?** Adding resources is tricky. A more seamless room booking diary would be good. An app version to book rooms and send internal comms would be brilliant. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Saving man hours for our distributed team. Securing our data. Saving us money **Official Response from Irina Shvetsova:** > Hi Rebecca, thank you for your thoughtful review! We’re so glad to hear that Zanda has helped streamline your practice management and that you’re enjoying the new team chat and note transcription features, both were designed to make collaboration and documentation faster and more intuitive. We really appreciate your feedback about room booking and resource management! We’d love to understand more about what you’d like to see improved. Please share your ideas on the Zanda Help menu > Ideas Board, and our product team will review them with care. Thank you for being part of the Zanda community and for sharing such valuable insights, it’s feedback like yours that helps us keep improving! - Irina ### 9. A great platform for clinicians and clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Glen R. | Business & Operations Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Zanda (formerly Power Diary)?** The Zanda platform is great, providing tailored options for clinics. This includes how they communicate with their client base via email templates and automation set up. Access from clients to an online portal, where they can check appointments and invoices. Again all options can be controlled and tailored by the clinc. Further to this Zanda adapt and listen, always on hand for direct support and are open to ideas, where you can detail an option and if viable this can and will be supported. They complete regular informative webinars to help drive the use of the platform and are always progressively moving forward with their client base. I have used many platforms in varying industries and I think Zanda is the most intuitive, with options to personalise and allow clarity for both clinicians and clients alike. I highly recommend this health care system. It makes our clinic seamless and adapt to the needs of the business! **What do you dislike about Zanda (formerly Power Diary)?** Some features and automations do not work specifically for our clinic. However ideas are submitted and awaiting feedback or approval. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda is our daily "tool box" From diary and bookings, to email outreach, reminders and through to clinic notes and client information. This platform helps to organise the clinic, clinicians and administrative team to full fruition. At speed, ease of use and autonomy. **Official Response from Irina Shvetsova:** > Hi Glen, thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that Zanda is supporting your clinic across so many areas—from bookings and client communication to clinical notes and automation. It’s great to know the platform feels intuitive and adaptable for both your team and your clients. We're especially grateful for your recognition of our commitment to listening and evolving—your ideas and feedback are a big part of how we continue to grow and improve. And we’re glad the webinars and support from our team have been helpful along the way. Thanks again for your recommendation—it means a lot to us! Warm regards, Irina ### 10. Effortlessly Manages Counseling Practice Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya M. **Reviewed Date:** October 13, 2025 **What do you like best about Zanda (formerly Power Diary)?** I find Zanda very easy to set up and use, which significantly simplifies my workflow. I appreciate that it consolidates invoicing, notes, and client data all in one place, making management tasks straightforward. I also enjoy the customizable form section, allowing me to create my own forms as needed. **What do you dislike about Zanda (formerly Power Diary)?** I dislike the limitations in handling family or couple information effectively within the software. When managing configurations for couples or families, especially in billing situations like choosing which parent to bill or setting up contact details for both parents, I faced difficulties. It would be beneficial to have a specific section or tree layout to better manage these types of client scenarios, allowing for clear organization and information retrieval. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I find the product keeps my invoicing, notes, and client information organized in one area, simplifying my workflow and making calendar tracking easier. **Official Response from Irina Shvetsova:** > Hi Tanya, thank you so much for your thoughtful review! We’re thrilled to hear that Zanda helps simplify your workflow and that you’re finding value in having invoicing, notes, and client data all in one place. It’s great to know you’re also making good use of our customizable forms feature, that flexibility is something we’re really proud of. Thank you for your feedback about managing family or couple billing. There are various ways of managing this process in Zanda, some of them are using Shared profiles with billing to the primary client for couples or family counselling, and billing to client contacts when treating children. Please contact us on support@zandahealth.com and we will be happy to organise a free personal support session for you to explore your best options and help you set up your account. Thank you again for being part of the Zanda community, we’re so glad to support your practice! - Irina ### 11. Effortless Clinic Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Zanda (formerly Power Diary)?** I like using Zanda (formerly Power Diary) because it makes admin far less time consuming. It's great from start to finish, and the customer service is amazing. The initial setup was very easy. **What do you dislike about Zanda (formerly Power Diary)?** Colour **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Admin is far less time-consuming with Zanda. **Official Response from Irina Shvetsova:** > Hi Daniel, Thank you for your kind review, we really appreciate you sharing this. It’s great to hear that Zanda is helping make admin less time-consuming and that your setup experience felt smooth from the start. That combination - easy to get going and saving time every day - is exactly what we aim for. And your feedback about our support team means a lot as well. We also noticed your comment about colour. Personalisation and visual comfort can make a real difference when you’re using the system all day, so it’s helpful to hear this. If you haven’t already, please submit your feedback via the Help menu > Ideas Board for your product team to review. Thanks again for taking the time to share your experience, we’re glad Zanda is helping you spend less time on admin and more time on what matters. Warm regards, Irina. ### 12. Accessible Anytime and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Joanne C. | Statistical Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Zanda (formerly Power Diary)?** We can accessible anytime which makes it easy to use. **What do you dislike about Zanda (formerly Power Diary)?** during the peak usage its lagging and slow **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Clinics often struggle with scheduling problems, like double bookings and so on. The Zanda App addresses this by offering an organized calendar system, easy online booking for patients, and automated reminders. **Official Response from Irina Shvetsova:** > Hi Joanne, thank you for sharing your experience with Zanda. We’re really glad to hear how accessible and easy it’s been for you to use day to day. Being able to access your practice anytime is something we know makes a real difference, especially when things get busy. We also appreciate you calling out the lag during peak times. We understand how frustrating that can be when you’re trying to keep everything running smoothly. Our team is continuously working on performance improvements to make sure the system stays fast and reliable, even during high usage periods. It’s great to hear that Zanda is helping you stay on top of scheduling and reduce issues like double bookings. That kind of clarity and automation is exactly what we aim to support, so you can spend less time managing logistics and more time focusing on your clients. Thanks again for your feedback, it helps us keep improving in the right direction. Warm regards, Irina. ### 13. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is an efficient platform, easy to use and has helped greatly in making my admin and practice run smoothly. Whenever I'm stuck I can easily contact customer support or use the handy chatbot at the bottom left of the screen. I use it frequently for all my invoicing and it's easy to integrate other practitioners and my admin staff. All in all it's extremely effective after having to find another platform sue to my previous platform going into administration. **What do you dislike about Zanda (formerly Power Diary)?** I'm still trying to figure out if I am able to hold a meeting on the platform without registering a client. The subscription should include unlimited meetings as you're already paying for a subscription. So having to pay extra to get unlimited rather than 4 free only per month is a let down. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda is an efficient platform, easy to use and has helped greatly in making my admin and practice run smoothly. **Official Response from Irina Shvetsova:** > Hello, thank you so much for this detailed and thoughtful review! We're thrilled to hear that Zanda has been such an effective and efficient platform for you, especially after your previous experience. It's great to know that our focus on providing a smooth administrative experience and excellent customer support is making a real difference in your practice. We're very proud that you find our platform so effective for invoicing and integrating your team. We also appreciate your question about holding meetings with unregistered clients. Zanda is designed to generate a unique telehealth link for each client's profile to ensure security and maintain proper records within your account. Therefore, it is not possible to host a meeting with someone who does not have a profile. Thank you again for taking the time to share your experience. Your feedback helps us continually improve Zanda. Warm regards, Irina ### 14. Very satisfied using Zanda to manage my counselling practice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Zanda (formerly Power Diary)?** I have been using Zanda for about 6 months, and I would say I use it most days in my solo mental health counselling practice. It was pretty intuitive to learn how to navigate it, and it is not visually overwhelming which is important to me as an ADHDer. I like the dashboard, which gives me visual feedback about tracking progress notes and billing/payments from clients. It's kind of like an unobtrusive, secret boss :) that helps me stay organized and on track in my practice. It is HIPAA and PIPEDA compliant (I hope I got those acronyms right) for client confidentiality. The price point is reasonable too, which I really appreciate as a new business owner. I also got help transferring client data, and was able to integrate it into my website fairly easily. Overall, I'm very happy with Zanda. **What do you dislike about Zanda (formerly Power Diary)?** So, far it does what I need it to do, so no downsides. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Everything is all in one place instead of using multiple software apps to manage my business. I have a dashboard to give me visual feedback about my revenue and progress notes. **Official Response from Irina Shvetsova:** > Hello, thanks so much for sharing your experience! We’re really happy to hear Zanda has been easy to learn and helps you stay on top of your practice without the overwhelm. Love that the dashboard feels like your “secret boss” keeping things on track! We’re excited to keep supporting you as your practice grows. Warm regards, Irina ### 15. Zanda is my go-to practice management software that keeps me on track with my clients every day **Rating:** 4.0/5.0 stars **Reviewed by:** Sally C. | Clinical psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Zanda (formerly Power Diary)?** The clear user-friendly navigation and comprehensive help section that always has the answer I need. **What do you dislike about Zanda (formerly Power Diary)?** It doesn't integrate with my accounting software, although I know it does with others. It's a bit fiddly to set up therapy packages. I wish I could set up an online appointment with peers/colleagues without having to add them as a client. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Keeps my day organised in one place. It is always accessible, whether on my mobile or laptop, so makes it easier to respond quickly if I need to. Streamlines my client onboarding sysyem, now I just send one pre-prepared email so saves loads of time. Allows cients to book directly from my website so no annoying back and forth emails trying to find a convenient time. I can invoice my clients quickly and simply following each session instead of trawling through my paper diary at the end of every month. I have reduced my costs and systems by using Zoom through Zanda. **Official Response from Irina Shvetsova:** > Hi Sally, thank you so much for sharing your thoughtful review! We're delighted to hear that Zanda helps you stay on track with your clients and brings simplicity and structure to your day. It’s fantastic that our user-friendly navigation, mobile accessibility, and streamlined onboarding and invoicing features are making a real difference for your practice. We appreciate your feedback around package setup, accounting integrations, and peer appointments. These insights are incredibly valuable and help us continue improving the platform to better support your needs. If you haven’t already, feel free to share which accounting software you use and we'll pass this on to our product team. Thanks again for being part of the Zanda community! Warm regards, Irina. ### 16. Just eases your workload by miles **Rating:** 4.5/5.0 stars **Reviewed by:** Vinodh A. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Zanda (formerly Power Diary)?** It's that easy and seamless to operate. - The calendar, reminder, and access to subscriptions such as physitrack and stripe. We are using powerdiary aka zanda since 2020 and never had an issue thus far. Very efficient! **What do you dislike about Zanda (formerly Power Diary)?** Naturally, the price keeps increasing day by day, and since 2024, it has become more expensive than what I would consider a reasonable hike. **Recommendations to others considering Zanda (formerly Power Diary):** Just go for it. You will not regret it for sure **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** This has greatly improved our efficiency, and I am now able to manage my clinic in Singapore from India without worrying about any disruptions. **Official Response from Damien Adler:** > Thanks for the great review Vinodh! Also in addition to email you can access support via Live Chat, Phone and Zoom - and it's all free! Just click on the Help menu and choose the chat option to connect with someone from our Customer Team. I hope this helps and thanks again. - Damien ### 17. Simple Layout and Effortless Colour Coordination **Rating:** 4.0/5.0 stars **Reviewed by:** Admin H. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Zanda (formerly Power Diary)?** The simple layout and easy to follow colour coordination. **What do you dislike about Zanda (formerly Power Diary)?** It come sometimes lag and we have had a few issues with outages in the past couple of months. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** It allows us to keep all of our client information and notes in one place, as well as tracking appointments and invoices. **Official Response from Irina Shvetsova:** > Hello, Thank you so much for sharing your feedback with us! We are thrilled to hear that our simple layout and color coordination are helping you stay organized. At Zanda, we believe that an intuitive design is the "heart" of a thriving practice—it’s all about creating that sense of calm and control from the moment you log in. It’s also great to know that having your notes, appointments, and invoices in one seamless place is saving you time. That "all-in-one" advantage is exactly what we strive for. Regarding the lag and the recent outages you mentioned—we hear you, and we sincerely apologize for the frustration this caused. At Zanda, we are deeply committed to reliability and continuous evolution. We know that even a few moments of downtime can disrupt your flow, so our engineering team has been working tirelessly to strengthen our infrastructure and ensure the 99.9% uptime our community expects. We’re dedicated to being the dependable partner your practice deserves. Thank you for helping us grow better through your honest feedback! Warm regards, Irina ### 18. Time-Saving and User-Friendly, But Lacks Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Liz K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Zanda (formerly Power Diary)?** I love the AI notes feature, which significantly saves me time by allowing voice input and providing comprehensive clinical notes with detailed muscle group information. The diary aspect with automatic client reminders is a fantastic time saver, and clients appreciate the repeat notifications. I also value the ability to store scans and clinical notes from doctors, making it extremely useful. Additionally, the simplicity and user-friendliness of Zanda make it easy for both me and my clients to navigate. I've recommended it to many colleagues due to these benefits. **What do you dislike about Zanda (formerly Power Diary)?** I don't like that the software lacks an integrated booking system, which means I have to use a separate scheduling tool. This limitation is inconvenient as it prevents me from managing bookings and payments through one platform. I also mentioned that Zanda doesn't currently integrate with my existing online booking system, which is another drawback, as it doesn't streamline my workflow as much as I would prefer. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I efficiently save time on clinical notes using AI, which is thorough with muscle groups, and benefit from automated client reminders and diary management, though I wish it integrated with my booking system. **Official Response from Irina Shvetsova:** > Hi Liz, thanks so much for your kind words and for recommending Zanda! We’re so glad the BizzyAI note taking tools, reminders, and document storage are saving you time. If you haven’t tried it yet, our Zanda Client Portal lets clients book and pay all in one place — no separate tools needed. We'll be releasing the option to pass the online payments processing fees to clients soon, which will make the use of the client portal and online payments even more efficient. Thank you for being a valued part of the Zanda community! Warm regards, Irina ### 19. Zanda allows me to do more of the work I love! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | CBT & EMDR Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Zanda (formerly Power Diary)?** There are so many features I love of Zanda and its ever evolving offers; client portal, email reminders, how easy it is to communicate with clients. But my current favourite feature is the AI note taking tool! The biggest drain for me in private practice as a therapist has always been writing up my notes but the AI notes feature is absolutely fantastic and has transformed my practice! **What do you dislike about Zanda (formerly Power Diary)?** I honestly can’t think of anything I dislike. I’d like a few more automations available but I know some are underway already and you can make requests which is great! **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Clinical notes burden, automated communication, booking systems - essentially it buys me time. **Official Response from Irina Shvetsova:** > Hi Jordan, thank you for this amazing review! We’re so happy to hear that Zanda is helping you spend more time doing the work you love. It’s fantastic that BizzyAI note taking tools have made such a positive impact on your practice—hearing that it’s transformed your workflow truly means a lot to us. We also appreciate your note about automations. You’re absolutely right—more are on the way, and we love seeing feature requests from practitioners like you. Your feedback helps shape the future of Zanda. Thanks again for being part of the Zanda community! - Irina ### 20. An easy to use platform with tons of support at an affordable price. **Rating:** 5.0/5.0 stars **Reviewed by:** Camillia M. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about Zanda (formerly Power Diary)?** There is so much support for Zanda and I really love that you can email clients and text through the platform (meaning that everything stays confidential and contained). It's easy to set up and clients seem to find it easy to use as well. **What do you dislike about Zanda (formerly Power Diary)?** The only issue I have with Zanda is that it feels less fun to use than other platforms due to its simplicity. I wish there were more color options and that the platform itself was a bit more visually pleasing. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda helps keep everything in one place (client files, contact info, emails etc), and helps with invoicing. I also love the online calendar and booking system. **Official Response from Irina Shvetsova:** > Hi Camillia, thanks so much for your thoughtful review! We’re so glad to hear that Zanda’s simplicity, confidentiality features, and built-in communication tools are supporting you and your clients well. It's great to know the setup was smooth and that your clients find it easy to use too—that's exactly what we aim for! And thank you for your feedback about the visual design. You’re not alone in wanting more personalization options, and we’ve passed this along to our product team. We’re always looking for ways to enhance the experience while keeping things streamlined and secure. We’re grateful to have you with us and really appreciate you sharing both what’s working and what could be improved. Warm regards, Irina ### 21. Effortless Privacy Protection and User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ruth L. | Clinical Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is easy to use, and protects client/consumer privacy and confidentiality very well. **What do you dislike about Zanda (formerly Power Diary)?** Template set-up for letters can be fiddly to beautify. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I required a practice management software that allows payment processing and record-keeping. **Official Response from Irina Shvetsova:** > Hi Ruth, Thank you for sharing your experience, we really appreciate you taking the time to leave a review. It’s great to hear that Zanda feels easy to use and that privacy and confidentiality stand out for you. Protecting client information and giving practitioners confidence in their record-keeping is something we take very seriously, so your feedback means a lot. We also understand your comment about letter templates. Getting layouts to look just right can sometimes feel fiddly, and feedback like this helps us focus on making those setup experiences smoother and more flexible over time. We’re glad Zanda is supporting your practice with secure record-keeping and payment processing, and we’re here to help if you ever want tips or support to get more out of features like letters and templates, just shoot us an email at support@zandahealth.com. Thanks again for choosing Zanda and for helping us continue to improve. Warm regards, Irina. ### 22. A great all-in-one system for managing a small allied health practice **Rating:** 4.5/5.0 stars **Reviewed by:** The Genetic Clinic . | Genetic Counsellor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is an all-in-one system to manage our small pracitice. Scheduling patients is simply, and then it is quick and easy to send automated messages to the patient including Telehealth links, invoices etc **What do you dislike about Zanda (formerly Power Diary)?** The emails sent to patients go through a server that is sometimes recognised as jumk mail by patients **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** No need for paper records as everything is kept electronically **Official Response from Irina Shvetsova:** > Hi there, thank you so much for your kind review! We’re delighted to hear that Zanda helps you manage your practice smoothly and in a paperless mode, and saves time with scheduling, automated messages, and Telehealth links. We also appreciate your feedback about patient emails occasionally landing in junk folders. We recommend asking clients to add your Zanda sending email address to their contacts to help prevent this. You can share this article with your clients to help them do this: https://support.zandahealth.com/adding-email-addresses-to-safe-senders-list Thank you for being part of the Zanda community! Warm regards, Irina. ### 23. easy use, with automation and reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Stewart G. | couples therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Zanda (formerly Power Diary)?** automatically sends reminders, clients can book in online, intake forms are available, easy to shift and enter appointments. customer service is top notch. **What do you dislike about Zanda (formerly Power Diary)?** would like some more automation and filtering for different kinds of appointments **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** new features I believe are coming like greater automation and and filtering of types of appointments **Official Response from Irina Shvetsova:** > Hi Stewart, thank you so much for sharing your experience, we’re really happy to hear that Zanda reminders, online bookings, and intake forms are making things easier for you, and it’s wonderful to know our customer service team has been able to support you well. 💜 We also appreciate you sharing the need for more automation and appointment filtering. We'd love to hear more about your expectations, please submit your feature requests via your Zanda account Help menu > Ideas Board and our product team will review them. Thank you again for your thoughtful feedback and for being part of the Zanda community. We’re excited to keep delivering updates that make your day-to-day even smoother. Warm regards, Irina. ### 24. great product with so many uses for practitioners **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa L. | Cheif Administration Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Zanda (formerly Power Diary)?** Support is amazing when needed, they are always looking at new updates from feedback from clients of current process that could be improved. Support are fast to reply which is super helpful. Products are great and so many to use for practitioner its like a pile of products all in the one place. **What do you dislike about Zanda (formerly Power Diary)?** One thing is for an "admin staff" to have calendar access they need to pay which is annoying, be great if "admin staff" could have a limited calendar access that can not bill for client things but can book staff meetings and such **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** improved calendar use and booking and billing system has reduced staff time greatly and client forms all kept in one place once signed is amazing instead of scanning and saving in different system **Official Response from Irina Shvetsova:** > Hi Theresa, thank you so much for your thoughtful review and kind words about our support team—we’re thrilled to hear that you've had such a positive experience and are enjoying the range of tools available in Zanda! We also really appreciate your feedback about calendar access for admin staff. In most cases, this can be achieved by setting up user permissions for your admin team members. Please reach out to support@zandahealth.com for assistance with setting those up. Thanks again for taking the time to share your experience—we’re so glad Zanda is helping you simplify your processes and support your clients more efficiently! Warm regards, Irina. ### 25. Great, Affordable EMR Software for SLPs and Other Healthcare Providers **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren L. | Speech-Language Pathologist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Zanda (formerly Power Diary)?** As a solo, part-time private practice SLP, I was looking for an EMR system that was affordable but still offered certain features (paperless intakes, customizable templates, etc.) and Zanda is fantastic for the price! It didn't take me long to figure out how to get everything set up. The customization of forms and notes is great. They recently added an AI feature for notes which is saving me so much time! I also appreciate that the couple times I've had an issue, Zanda has been super responsive via email and always gets the problem fixed quickly. Overall, I'm incredibly happy with this EMR system and recommend it to other solo SLPs who are looking for something easy to use and affordable! **What do you dislike about Zanda (formerly Power Diary)?** I wish Zanda could integrate with Square as that's what I use for scheduling and payments. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda helps me with my caseload organization by allowing me to store client files, send paperless intakes, and keep up with session notes all in one place. With the addition of their AI software for notes, it's helping cut down on my documentation time significantly. ### 26. Zanda is a great tool for the basics of calendar and appointment management! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Zanda (formerly Power Diary)?** It is great to be able to take our calendar online and access remotely. Our team like to have everything in one place when it comes to clients. **What do you dislike about Zanda (formerly Power Diary)?** It can be quite clunky for what we need. It doesn't always do what we need it to so we have to find loop holes to get around this. Its not always easy to understand where things are either. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Before we were doing everything written whereas now we can access more from home. Its saved a lot of time when people are ill to cancel clients when needed and this can be done remotely which is super helpful whereas before we would have had to go into the office. **Official Response from Irina Shvetsova:** > Hello, thank you for sharing your experience with Zanda! We’re so pleased to hear that moving your calendar and appointment management online has saved time and made it easier for your team to stay on top of client needs, even when working remotely. We also really value your honest feedback about some areas feeling a bit clunky or hard to navigate. Please don’t hesitate to reach out to our support team at support@zandahealth.com whenever you need help setting up efficient workflows or learning more about the different settings available in Zanda—they’re always happy to help make things easier. It’s wonderful to know that Zanda has already made a difference by giving you flexibility and time back, especially when cancellations or changes come up unexpectedly. Thanks again for taking the time to review us—we’re committed to making your experience smoother and more powerful with every update. Warm regards, Irina. ### 27. I absolutely love Zanda **Rating:** 5.0/5.0 stars **Reviewed by:** Kim M. | Owner and Counsellor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Zanda (formerly Power Diary)?** It streamlines my whole practice. From booking sessions, invoicing, sending online forms to clients and note taking. It makes everything look very professional and saves hours of admin. **What do you dislike about Zanda (formerly Power Diary)?** I would like a beauty filter on the telehealth feature. This is the only reason I am still paying for and using zoom. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Invoicing, booking sessions, note taking, completion of online forms. It streamlines it all! **Official Response from Irina Shvetsova:** > Hi Kim, Thank you so much for updating your rating and sharing such positive feedback! We’re so glad to hear how much Zanda helps streamline your practice. Since your last review, we’ve introduced Zoom integration for Telehealth, so you can now enjoy all your sessions with the same convenience—and access beauty filters via the Zoom desktop app too. We truly appreciate your continued support! Warm regards, Irina ### 28. Close to perfect for my needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Zanda (formerly Power Diary)?** I've always found Zanda to be simple to navigate and get my head around. On top of this their team are really proactive in their communication and very helpful in solving problems where they can. Their support team I dealt with was Australian-based, which made it really easy to get things figured out. It also integrates well with everything I need, and this was easy to set up. **What do you dislike about Zanda (formerly Power Diary)?** There's no downsides to using Zanda that I've found, however as it has become more popular I think I have noticed some page load times slowing down just a little bit. It still runs fast though. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda simplifies all of my practice management needs, but especially taking and adjusting client bookings and managing client data. It also makes billing simple and straight-forward. **Official Response from Irina Shvetsova:** > Hello, thank you for such a fantastic review! We're so glad to hear that Zanda has been intuitive to use and that our support team has been helpful and easy to connect with. It’s great to know the integrations and setup have worked smoothly for your needs too. We appreciate your feedback about page load times, and happy to let you know that we have recently introduced new system upgrades to keep things running even faster, especially as our community grows. Thanks again for sharing your experience—we’re so happy to be supporting your practice! Warm regards, Irina ### 29. Easy to use and great support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Zanda (formerly Power Diary)?** Easy to use and great support features. I appreciate the detailed knowledge base and the quick responses from support team **What do you dislike about Zanda (formerly Power Diary)?** Some features I need for my field like the ability to put multiple appointment on one invoice and more specific note formatting features are not yet available. Also not sure if it's my device (Android tablet) or not but sometimes notes I've written are deleted even after saving **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Easy scheduling and invoicing, and helping to keep my notes organised, up to date and compliant **Official Response from Irina Shvetsova:** > Hi there, thank you so much for sharing your experience. We're delighted to hear that Zanda feels easy to use and that both our support team and knowledge base have been helpful — that means a lot to us. We also appreciate your feedback about the features you feel aren't working as you'd expect. Currently, we recommend using our Statements feature which allows to include multiple individual invoices linked to individual appointments in one document with a total amount owing. We'd also love to hear more about the additional note formatting options you'd like to have, please let us know your preferences via your Zanda account Help menu > Ideas Board, where our product team will review your request. Regarding the notes issue on your Android tablet — that definitely shouldn’t be happening, and we want to make sure you feel confident your notes are safe. If you haven’t already, please reach out to our support team with your device details and what you were doing when it happened, and we’ll investigate right away to ensure everything runs smoothly for you. Thank you again for being part of the Zanda community, we’re thrilled to support your practice and we’re excited to keep evolving the platform with you. Warm regards, Irina ### 30. Wonderful Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Zanda (formerly Power Diary)?** I love that I can see my entire schedule at a glance, it has a really user friendly interface and I can customise it to suit my needs. **What do you dislike about Zanda (formerly Power Diary)?** I have some clients who need reminders on the day of the actual appointment and I'm having to send those manually because I cant set up my automatic ones to be day of. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I'm a sole trader so it cuts down my admin time and allows me to focus on my actual job **Official Response from Irina Shvetsova:** > Hi there, thank you so much for your review! We’re delighted to hear that Zanda helps you manage your schedule with ease and that you enjoy the flexibility of adjusting it to your needs. We also appreciate your feedback about same-day reminders — that’s a great suggestion. Our team is always looking for ways to make automations even more helpful, and we’ve shared your input with our product team for consideration in future updates. We’re so glad Zanda helps you save time and focus on what you do best. Thanks again for being part of the Zanda community! Warm regards, Irina ### 31. Perfect for Personal Trainers looking for scheduling, invoicing and keeping notes. **Rating:** 5.0/5.0 stars **Reviewed by:** Yamin J. | Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Zanda (formerly Power Diary)?** I've tried and searched for many different personal training admin solutions and I'm happy to finally be using Zanda. Many of the others have the drawback of trying to be an all-in-one solution by bundling in tools such as exercise programming and nutrition. This results in higher prices whilst not providing the best in class for those specific tools. Zanda has worked well and was a seamless transfer from the old system. It was customisable enough that there is a work around when I needed to do something specific due to a client's requirement. **What do you dislike about Zanda (formerly Power Diary)?** This is not the tool for Personal Trainers looking for nutrition and exercise programming but it is perfect if you are just after scheduling (including SMS reminders), invoicing, and client's notes. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Value for money in scheduling, invoicing and client management. **Official Response from Irina Shvetsova:** > Hi Yamin, Thank you so much for your thoughtful review! We're thrilled to hear that Zanda has been a great fit for your personal training business, especially when it comes to scheduling, invoicing, and managing client notes. It’s also fantastic to hear that your transition to Zanda was smooth and that you’ve been able to customise things to suit your clients’ unique needs. That kind of flexibility is exactly what we aim to provide. We appreciate your note about exercise programming and nutrition tools. Zanda integrates with Physitrack for the purposes of exercise programming, and we offer a number of notes and forms templates to support nutrition professionals. We hope that these resources will add more benefits to using Zanda. Thanks again for being part of the Zanda community—we’re excited to keep supporting your success! - Warm regards, Irina ### 32. Everything in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanya S. | Remedial Massage Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Zanda (formerly Power Diary)?** Everything I need to run my business in one place making it easy to access client files, store information, run reports and keep on top of my accounting, wherever and whenever I need to. **What do you dislike about Zanda (formerly Power Diary)?** I find it difficult to upload templates that I need to forward to my clients electronically. Also Power Diary keeps disconnecting from my Google diary, so my appointments don't update in my personal calendar. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Keeps information in one place and sends reminders to clients. **Official Response from Irina Shvetsova:** > Hi Vanya, Thank you for sharing your feedback — we’re delighted to hear Zanda helps you keep everything in one place, making it easy to manage your business from anywhere. We’ve recently improved our Google Calendar integration so it stays seamlessly connected, and our friendly support team is always happy to help with uploading and sending forms to your clients. Just reach out via the Help menu in your account, and we’ll make sure you’re up and running smoothly. We truly appreciate your input and will keep working to make Zanda even more effortless for you and your clients. Warm regards, Irina ### 33. Effective Software, Easy To Use, & Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie V. | ADHD Life Coach/Clinical Hypnotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Zanda (formerly Power Diary)?** Makes it easier and faster to book in clients. Gives a better customer experience, looking more professional. Easier to keep track of everything as each client has an account, which you can use for SMS/email reminders, booking in, payments, templates to save time etc. I love the staff at Zanda - super patient and friendly and always on hand to help. They reply by email normally within 24 hours,sometimes 48, and if you get stuck, book in a Zoom call to discuss. They are friendly. helpful and generous with their time and expertise. I don't consider myself "techie" but I have been able to figure this out with their help and actually I'd say the software is pretty intuitive. **What do you dislike about Zanda (formerly Power Diary)?** I'm not sure it can get much better but I haven't used other similar software to be honest, so hard to compare. But I can say my first experience using this kind of software, has been an overwhelmingly positive experience, and not looking back! I did let Zanda team known that I think the video software ought to be Zoom as it's so much better than what they were using for me as a clinician, and guess what - Zoom is now integrated. They listened to customer feedback and delivered! I cancelled my Zoom subscription saving some money too. The only thing I don't like is the SMS costs. I seem to spend quite a lot, making the overall cost much more than I would like, so have started using my phone more often now to save that cost, but then again if you want to or can afford that within your business, go for it, it does make it easier and faster, and again - keeps everything "all in one place" and connected to the client's account, which is more convenient and professional. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Much more secure in terms of GDPR. Power diary has the highest security levels I have come across (ISO 2007i), streamlining the process, saving me time (templates etc) **Official Response from Irina Shvetsova:** > Hi Jamie, thank you so much for taking the time to share your thoughts! We're thrilled to hear that you find Power Diary intuitive, simple to use, and powerful, especially given your preference for straightforward software. It's wonderful to know that our resources and fast customer care have made your experience even smoother, and we're delighted to hear that our service has helped make your practice more efficient and professional. Your feedback on potential improvements is invaluable. We’re always looking to enhance our platform and appreciate your suggestions for more Telehealth functionality or a Zoom integration. We’ll definitely take this into consideration as we continue to develop Power Diary. Thank you again for your kind words and for highlighting the security features. We're committed to maintaining the highest standards, and your satisfaction is our top priority. If you need any further assistance or have more suggestions, feel free to reach out at support@powerdiary.com Thanks again! - Irina ### 34. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Juliet E. | Physiotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Zanda (formerly Power Diary)?** I feel that Zanda has less outages than PD. Easy to see your diary in a week view. Many options for status of client. Easy to fill in notes. **What do you dislike about Zanda (formerly Power Diary)?** No app and difficilt to do some things on a mobile device **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Diary/notes/correspondence all in one place **Official Response from Irina Shvetsova:** > Hi Juliet, Thank you for your thoughtful review! We’re glad to hear that you’re finding Zanda reliable and easy to use, especially when managing your diary, client statuses, and notes all in one place. It’s great to know the week view and streamlined note-taking are helping your day run more smoothly. We also appreciate your feedback about mobile use. While Zanda is fully mobile-friendly through your browser, we understand that having a dedicated app would make things even more convenient, and it’s something our team continues to explore for the future. Thanks for being part of the Zanda community and sharing your experience! Regards, Irina ### 35. Best that I've seen on the market **Rating:** 4.5/5.0 stars **Reviewed by:** Peter F. | Counsellor/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about Zanda (formerly Power Diary)?** I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal etc. It has reduced my admin hours and has reduced my time on appointment bookings as people can book their own time slots. The introduction of AI has also made a significant difference when it comes to writing client notes. I'm looking forward to future updates that will also write reports and emails. **What do you dislike about Zanda (formerly Power Diary)?** Though Zanda is now working on it, customer communication hasn't always been the best. Having said that, they are very good at responding to emails and Facebook messages **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Writing of notes through AI Writing of reports through AI Improved video appointments (Zoom quality wasn't great and so Zanda have been working towards resolving the issues with Zoom). **Official Response from Irina Shvetsova:** > Hi Peter, thank you so much for your kind words and thoughtful review! We're happy to hear that Zanda has become such an important part of your business. It’s great to know that our platform has saved you time and reduced your admin workload—this is exactly the kind of impact we strive to have for our users. We also appreciate your feedback regarding customer communication. Providing excellent support is always a priority to us. If you ever have any further suggestions or need assistance, we’re here to help! Thanks again! - Irina S. ### 36. Absolute game-changer **Rating:** 5.0/5.0 stars **Reviewed by:** Sharan B. | Development Manager, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda empowers counsellors with autonomy, improves client access and engagement, reduces admin time, and creates a smoother referral process. The waitlist feature and online resources enhance efficiency, helping us match clients faster and provide a more responsive, joined-up service. **What do you dislike about Zanda (formerly Power Diary)?** Nothing to dislike when The system is simple to use, improves communication, and ultimately strengthens the flow and responsiveness of our service **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** It has streamlined appointment management, reducing admin time and human error. The client portal empowers clients to manage their own appointments and access forms, which increases engagement and reduces no-shows. Counsellors can securely manage their notes and caseload, and the waitlist function allows for smoother, faster matching of clients. The online practice manual ensures staff have quick access to policies and resources, supporting quality and consistency. **Official Response from Irina Shvetsova:** > Hi Sharan, Thank you so much for this incredibly thoughtful and comprehensive review! We're delighted to hear how Zanda is supporting your team and helping you deliver a more efficient, client-centred service. It's wonderful to know that features like the Client Portal, waitlist, and Practice Manual are making a real difference in your day-to-day operations—saving time, reducing errors, and strengthening both client engagement and team collaboration. We’re truly grateful for your feedback and proud to be part of your journey in providing accessible, responsive care. Warm regards, Irina ### 37. All-In-One Solution with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. **Reviewed Date:** October 01, 2025 **What do you like best about Zanda (formerly Power Diary)?** I absolutely appreciate Zanda for its seamless all-in-one integration, which allows me to manage notes, communications, and client records effortlessly in my private practice. The setup process was incredibly straightforward, paired with a pleasant interface that enhances my work experience. It's simply the best system for our needs. **What do you dislike about Zanda (formerly Power Diary)?** Nothing **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** I use the product to centralize and integrate my notes, client communications, and records, streamlining my practice management. **Official Response from Irina Shvetsova:** > Hi Lauren, thank you so much for your wonderful feedback! We’re delighted to hear that Zanda helps you manage your notes, communications, and client records so smoothly. It’s great to know the setup process and interface made things easy and enjoyable for you — that’s exactly the experience we strive to deliver. We truly appreciate you taking the time to share your positive experience and for trusting Zanda to support your practice! Thanks again! - Irina. ### 38. Great clinician support, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle O. | Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Zanda (formerly Power Diary)?** The clinician and administrative help The clear layout of the screen The filters The easy billing **What do you dislike about Zanda (formerly Power Diary)?** The questionnaires don't score - needs back end scoring (something like qualitrix) The updates to Medicare, NDIS, and DVA claim items fees/rebates are not automated The cost once you start to have a bigger practice The lack of integrated billing - means lots of little other costs (Stripe) **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Integrating AI **Official Response from Irina Shvetsova:** > Hi Michelle, thank you so much for sharing your thoughtful feedback — we’re really glad to hear that you’re finding value in Zanda layout, billing tools, and filtering features, and that it's supporting both your clinicians and admin team. That’s exactly the kind of experience we aim to deliver! We also really appreciate you highlighting the areas where we can improve. Scored questionnaires are definitely on our radar — we know how much time and insight automated scoring can bring, and we’re exploring ways to expand our form capabilities in that direction. Similarly, your points about automated fee updates and integrated billing are well taken. These are known areas we’re actively working on, and we'll be announcing when these features are released for your users. As for pricing, we completely understand how growing a practice can bring new cost considerations. We're offering a pricing model to ensure it stays fair and sustainable while delivering as much value as possible — and we’re always open to chatting about ways to optimise your setup, just reach out to support@zandahealth.com for further assistance. It’s great to hear you’re exploring our AI features too! If you ever have questions or ideas for how we can improve those tools further, we’d love to hear from you. Thanks again for being part of the Zanda community — we’re here for the journey as your practice grows! Warm regards, Irina ### 39. Healthcare Clinic - Client database & Bookings software **Rating:** 4.5/5.0 stars **Reviewed by:** Scott P. | Practice Manager / Reception, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is very easy to understand and use and can be customised to a large degree for your specific clinic needs. **What do you dislike about Zanda (formerly Power Diary)?** There are very occasional moments when Zanda appears stuck / frozen, but this doesn't happen often and you can usually get in contact with support quickly. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** We were a new business in 2020 and have only ever used Zanda (formerly Powerdiary). Some staff members were formerly employed in a similar clinic and reported that the software they used was much clunkier and didnt do some of the things Zanda can do. **Official Response from Irina Shvetsova:** > Hi Scott, thank you so much for your thoughtful review! We're thrilled to hear that Zanda has been a great fit for your clinic from the very beginning and that your team finds it easy to use and adapt to your needs. It’s also great to know that your staff have found it more streamlined compared to other systems they’ve worked with. We appreciate you pointing out the occasional system hiccups, we hope that the most recent system upgrade has efficiently resolved them. If there’s ever anything we can do to make your experience even better, we’re here to help! - Irina ### 40. User-friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Rannee K. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is a wonderful program to utilise! User-friendly and a fabulous amount of information and tutorials to troubleshoot if needed. Highly recommend! **What do you dislike about Zanda (formerly Power Diary)?** Unable to customise the dashboards to specific needs. I am currently manually doing reports. Would be nice if we could choose which information we'd like. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** All programs in one for some of my clients. **Official Response from Irina Shvetsova:** > Hi Rannee, thank you so much for your lovely feedback and recommendation! We're glad to hear you're finding Zanda user-friendly and that our tutorials are supporting you when needed. We also appreciate your note about dashboard customisation—we completely understand how helpful it would be to tailor dashboards to specific reporting needs. This is valuable feedback, and we’ve shared it with our product team as we continue working on ways to make Zanda even more flexible and powerful for our users. It's great to hear that having everything in one system is benefiting your clients too! If there’s anything else we can do to support your workflow, don’t hesitate to reach out—we’re always here to help. - Irina ### 41. Comprehensive Tool with Room for Better Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Amelia M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Zanda (formerly Power Diary)?** I love how easy it is to set up and use Zanda, making training straightforward. The payment integration with Stripe is excellent, enhancing its user-friendliness. I appreciate how cancellations are managed by automatically offering prompts to fill those slots. The telehealth options and being a one-stop shop for bookings, note-taking, and payments are incredibly valuable. **What do you dislike about Zanda (formerly Power Diary)?** I encountered an issue where the integration between Stripe and Zanda was not working effectively, leading to a financial loss without our awareness. Additionally, the lack of customization options for generated reports limits their usefulness for my specific needs. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda keeps my practice organized with integrated payments, user-friendly navigation, and telehealth options. It fills cancellations via waitlists and consolidates bookings, note-taking, and payments into one platform. **Official Response from Irina Shvetsova:** > Hi Amelia, thank you for sharing such detailed feedback! We’re thrilled to hear that Zanda has helped keep your practice organized and efficient. It’s great to know you’ve found setup and training easy, and that features like automatic waitlist prompts and Stripe integration add real value to your workflow. We’re sorry to hear you experienced an issue with Stripe integration and appreciate you bringing this up. Please don't hesitate to reach out to our support team should such issue arise, we are committed to eliminating technical issues and ensuring system reliability. We’ve also shared your feedback about report customization with our product team, as we’re always working to expand flexibility and meet more specific reporting needs. Thank you again for your honest and thoughtful review — we’re so glad to have you as part of the Zanda community! Warm regards, Irina ### 42. I'm a big fan of Power Diary!! **Rating:** 4.5/5.0 stars **Reviewed by:** Glen S. | Biblical Marriage Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Zanda (formerly Power Diary)?** Really easy to use. Great support when you need help! **What do you dislike about Zanda (formerly Power Diary)?** A few things could be easier to do if there was more customization, but everything works that I need. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Scheduleing of clients and getting client paperwork ahead of time. **Official Response from Heather Grance:** > Thanks so much your your review, Glen! Please reach out to our team at support@powerdiary.com regarding your needs for more customization. We'd like to understand what you're looking for and see if we can offer any solutions as well. Thank you again! - Heather ### 43. Improved features **Rating:** 4.5/5.0 stars **Reviewed by:** Alastair C. | Psychologist psychotherapy, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Zanda (formerly Power Diary)?** Everything I need is conveniently located in one place and accessable from anywhere. I appreciate how well it integrates with my other business software. The billing features and reminders also work effectively. An improved visual apperance helps as well. I use it every day and I would be lost without it. As it is webbased it is easy to use across home and work and set up was flawless. The customer support is improving and there is always someone to talk to once if there is a problem that the AI bot cant help with. **What do you dislike about Zanda (formerly Power Diary)?** My biggest problem is that this isn't available as an app, and the mobile website is clunky and does not work that well on my phone so trying to do anything on my phone is extremely difficult. I would like them to add some things to forms like CORE 10 and the PHQ9/34 as well as they are industry standard in the UK. I don't use the AI function much and may be a bit of a gimmick but I will see how much that works - Also not aware of how that may be used in training the LLM. **Recommendations to others considering Zanda (formerly Power Diary):** Good all in one diary application which you can use to safeguard your practice **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Non attendance Billing GDPR compliance General organisation Yes i can keep track of non payers My time is better spent I am slightly more efficient and have a full diary **Official Response from Heather Grance:** > Thank you for your review here, Alastair! We love hearing that you enjoy using the billing and reminders features. Please contact our support team support@powerdiary.com regarding your experience with the mobile site and graphics, and the app feature request. Our team would like to understand your experience and get as many details as possible. Thank you again! - Heather ### 44. Clinical Psychologist Review - Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Penni M. | Clinical Psychologist/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is a streamlined easy to use software businss system for Allied Health practitioners. It meets all of my clinical needs and has great psychology session templates. Easy to use Streamlined Excellent resources **What do you dislike about Zanda (formerly Power Diary)?** Pricing is in the medium to high range. But overall, I cannot think of anything that I don't like. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda keeps all my confidential clinical notes securely. It allows for bulk sending of information to clients, SMS and email appointment reminders, billing and stores client information beautifully. The many clinical templates make sessions, reports and letters a breeze. **Official Response from Irina Shvetsova:** > Hi Penni, thank you so much for your wonderful review and for sharing your experience as a clinical psychologist using Zanda! We're absolutely delighted to hear that you find the platform streamlined, easy to use, and packed with resources that support your work We also appreciate your feedback around pricing. While we strive to provide exceptional value through a comprehensive and secure system, we understand the importance of cost considerations and are always reviewing ways to deliver more to our users. It’s fantastic to know that Zanda is helping you manage your notes securely, streamline communication, and simplify session documentation. Supporting your clinical work so you can focus more on your clients is exactly what we’re here for. Thanks again for being part of the Zanda community! Warm regards, Irina. ### 45. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin A. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Zanda (formerly Power Diary)?** I like how it’s easily integrating the services that I need for psychology. Such as Medicare stripe etc makes things very seamless. **What do you dislike about Zanda (formerly Power Diary)?** The additional costs associated with sending text messages paying for zoom. This is quite costly. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Nothing **Official Response from Irina Shvetsova:** > Hi Caitlin, thank you so much for your feedback! We're really glad to hear that Zanda is helping streamline your psychology practice, especially with key services like Medicare and Stripe—making your workflow smoother is exactly what we aim for. We understand your concerns around the additional costs for SMS and Zoom. These services do involve third-party fees, and we do our best to keep them as low as possible while ensuring reliability and compliance. Thanks again for sharing your thoughts—your feedback helps us grow! Warm regards, Irina. ### 46. Easy and efficient software. **Rating:** 4.0/5.0 stars **Reviewed by:** Linda H. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda is comprehensive and easy to use. It makes case management very easy. **What do you dislike about Zanda (formerly Power Diary)?** The Telehealth integration is improving. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Easier case note filing and management. **Official Response from Irina Shvetsova:** > Hi Linda, thank you for your review! We're so glad to hear that Zanda has made case management easier and more efficient for you. Thanks for being part of the journey! - Irina ### 47. Zanda Health has transformed my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Erica M. B. | Owner and Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Zanda (formerly Power Diary)?** I have tried many platforms in the past but have found Zanda Health to be the best fit for my private practice. I love the ease of use, extra support, and innovative features. **What do you dislike about Zanda (formerly Power Diary)?** No down sides currently. I’m happy with the service **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** As a solo practitioner, Zanda Health is helping me spend less time on all the administrative tasks including scheduling, billing, and documentation. **Official Response from Irina Shvetsova:** > Hi Erica, thank you so much for your kind words and thoughtful feedback! We're absolutely thrilled to hear that Zanda has been the right fit for your private practice. Your mention of ease of use, extra support, and our innovative features truly means a lot to our team. Thanks again for being part of the Zanda community! Warm regards, Irina ### 48. Powerful Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse T. | Accredited Exercise Physiologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Zanda (formerly Power Diary)?** great features, also the resources in the practice manual made it easy for me to set up my business. appointments are seamless and the integrations are only getting better. **What do you dislike about Zanda (formerly Power Diary)?** I haven’t found any yet. The software covers every aspect of what I need it for, potentially just the integrations, which are being added. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** It allows me to automate the majority of my admin processes and the note taking is seem less with the ability to copy over notes from previous weeks. **Official Response from Heather Grance:** > Thank you for the great review! We're pleased to hear you're finding Zanda valuable for your business, especially the practice manual, appointments, and automation features. We appreciate your feedback on the integrations and are glad you're seeing progress there. We're always working to improve and value your insights! Thank you for choosing Zanda -Heather ### 49. Allied Health Patient Management System made easy with Zanda **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Zanda (formerly Power Diary)?** Zanda's platform is both easy to navigate and is beautifully developed. I trialled alterantive platforms before selecting Zanda and the graphics are by far the easiest to work with and navigate. Zanda also has an extensive library of support tools to watch and learn the functionalities of the platform. When you still need additional support, the online Team is accessible and are able to help find a solution to your query. **What do you dislike about Zanda (formerly Power Diary)?** Zanda isn't a widely used platform for Audiology. The templates need adjusting to really fit them for each Audiology clinics purpose. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** Zanda provides a seamless platform for patient bookings, payments, Medicare and DVA claims as well as record keeping and communication. I am yet to use the Telehealth module but am thrilled it is available for when the need arises. **Official Response from Irina Shvetsova:** > Hello, thank you for your review! We’re so glad you find Zanda easy to use and appreciate our support tools and team. We also appreciate your feedback about the Audiology templates. We’re always working to improve and will take your suggestions into account as we enhance our platform. It’s great to hear Zanda is helping with bookings, payments, and record-keeping. We hope you find our Telehealth feature useful when needed! If you have more feedback or need help, feel free to reach out at support@zandahealth.com. Thanks for being a valued Zanda user! Warm regards, Irina ### 50. Helpful & responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl M. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Zanda (formerly Power Diary)?** I like being able to customize Zanda to my needs. I also think the customer support has been excellent. **What do you dislike about Zanda (formerly Power Diary)?** It has more functionality than I need because I am a single user. **What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?** My whole practice functions well off this system. Clients can manage their appointments, it manages my accounts and process notes. It is a great all in one package. **Official Response from Heather Grance:** > Thank you for taking the time to leave a review! We're happy to hear that your practice is running well with Zanda, and that you've had a positive experience with our Customer Success Team. I'd like to invite you to book a 1-1 phone or video call so that we can help make sure you're getting the most from the system. I'll attach a booking link to this reply. Thanks for choosing Zanda! - Heather ## Zanda (formerly Power Diary) Discussions - [When are you going to get a proper app that works better on mobile devices](https://www.g2.com/discussions/when-are-you-going-to-get-a-proper-app-that-works-better-on-mobile-devices) - 1 comment, 1 upvote - [Can I send text reminders to more than one person (parent and teen)?](https://www.g2.com/discussions/can-i-send-text-reminders-to-more-than-one-person-parent-and-teen) - 1 comment, 1 upvote - [How do others like the invoicing process that's used when a session package is used. 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