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G2 recognized splose
splose

By splose

4.8 out of 5 stars

How would you rate your experience with splose?

splose Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of splose, which enhances productivity with quick bookings and customizable templates. (32 mentions)
Users value the customizable features of Splose, enhancing both professionalism and client interactions effectively. (24 mentions)
Users praise the exceptional customer support of Splose, highlighting quick responses and attentive assistance whenever needed. (18 mentions)
Users praise the intuitive interface of Splose, enhancing smooth practice management and boosting overall efficiency. (13 mentions)
Users praise the business efficiency of Splose, enjoying seamless practice management and automated workflows. (10 mentions)
Users love the seamless transition to Splose, praising its easy setup and fantastic support throughout the process. (10 mentions)
Users love the batch invoicing feature, appreciating its efficiency and the product's continuous improvements and support. (9 mentions)
Users find appointment management cumbersome due to multi-step processes and limited client self-management options. (5 mentions)
Users face integration issues with Splose, particularly with Google Calendar syncing and transferring from other systems. (4 mentions)
Users face invoicing issues with Splose, struggling with multiple steps and limitations on invoicing processes. (4 mentions)
Users find the missing features in Splose, such as advanced booking options and task management, limiting their experience. (4 mentions)
Users find the interface not user-friendly, facing challenges in navigation and managing bookings effectively. (4 mentions)
Users find the billing issues challenging, noting difficulties with invoice editing and adding services. (1 mentions)

Top Pros or Advantages of splose

1. Ease of Use
Users appreciate the ease of use of splose, which enhances productivity with quick bookings and customizable templates.
See 32 mentions

See Related User Reviews

JH

Joel H.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly Interface and Smooth Experience"

What do you like about splose?

It is a really user friendly interface, and I find it helps my work productivity

Joel H.
JH

Joel H.

Small-Business (50 or fewer emp.)

5.0/5

"Splose has been a great integration to my workplaces systems"

What do you like about splose?

I like the calandar layout that allows for quick booking of apppointments, and resceduling via the drag function. The ability to customise notes a

2. Helpful
Users value the customizable features of Splose, enhancing both professionalism and client interactions effectively.
See 24 mentions

See Related User Reviews

Tiana .
T

Tiana .

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding program for healthcare professional"

What do you like about splose?

Excellent program for invoicing, repot writing ease, communicating with providers/ referrers, storing and completing clinical notes, incredible AI fea

Mandy .
M

Mandy .

Small-Business (50 or fewer emp.)

4.5/5

"Amazing customer service, adaptable program that suits my business"

What do you like about splose?

The way that most features can be customised to suit our business and our clients. Very professional and modern looking to both us and clients

3. Customer Support
Users praise the exceptional customer support of Splose, highlighting quick responses and attentive assistance whenever needed.
See 18 mentions

See Related User Reviews

VS

Vivienne S.

Small-Business (50 or fewer emp.)

4.5/5

"great customer service"

What do you like about splose?

Every time I have contaced customer services with a query they have been fantastic. They respond very quickly and always have an answer and tips. They

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Splose is amazing"

What do you like about splose?

Constantly updated with useful features and a very responsive help team.

4. Intuitive
Users praise the intuitive interface of Splose, enhancing smooth practice management and boosting overall efficiency.
See 13 mentions

See Related User Reviews

Laura B.
LB

Laura B.

Small-Business (50 or fewer emp.)

5.0/5

"Splose does ALL!!"

What do you like about splose?

I could rave about splose forever, the system honestly meets all my needs as a business owner. The calendar functionality is easy to use, I love how i

Rykie S.
RS

Rykie S.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, User-Friendly, Good customer support"

What do you like about splose?

Splose offers an intuitive interface that makes day-to-day practice management smooth and efficient. From scheduling and client communication to docum

5. Business Efficiency
Users praise the business efficiency of Splose, enjoying seamless practice management and automated workflows.
See 10 mentions

See Related User Reviews

HC

Hanna C.

Small-Business (50 or fewer emp.)

5.0/5

"Flexibility in notes & integrations that save you time!"

What do you like about splose?

Honestly the versatility in the notes is my favourite, I can write extremely clear notes fast with the table function and delete the bits I don’t need

Rykie S.
RS

Rykie S.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, User-Friendly, Good customer support"

What do you like about splose?

Splose offers an intuitive interface that makes day-to-day practice management smooth and efficient. From scheduling and client communication to docum

6. Seamless Transition
Users love the seamless transition to Splose, praising its easy setup and fantastic support throughout the process.
See 10 mentions

See Related User Reviews

Lucy A.
LA

Lucy A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy interface and system to use"

What do you like about splose?

I have found it a very easy system to use, the help guides and AI bot are able to help during times when I need help. They have always been quick to r

Laura B.
LB

Laura B.

Small-Business (50 or fewer emp.)

5.0/5

"Splose does ALL!!"

What do you like about splose?

I could rave about splose forever, the system honestly meets all my needs as a business owner. The calendar functionality is easy to use, I love how i

7. Invoicing
Users love the batch invoicing feature, appreciating its efficiency and the product's continuous improvements and support.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"The only software that you need! Very user-friendly."

What do you like about splose?

That it's a one-stop-shop! Calendars, notes, invoices! It does everything! Also, quick response from the team if I have questions.

Tiana .
T

Tiana .

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding program for healthcare professional"

What do you like about splose?

Excellent program for invoicing, repot writing ease, communicating with providers/ referrers, storing and completing clinical notes, incredible AI fea

Top Cons or Disadvantages of splose

1. Appointment Management
Users find appointment management cumbersome due to multi-step processes and limited client self-management options.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great practice management software"

What do you dislike about splose?

Some actions take a few steps to complete such as editing an invoice that has a payment applied can only be done after the payment is removed and the

Elizabeth H.
EH

Elizabeth H.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Integrations, Needs More Flexibility with Case Management"

What do you dislike about splose?

I would like to be able to put a case on but not link to appointments as ours change in our diaries frequently so would like some flexibility around t

2. Integration Issues
Users face integration issues with Splose, particularly with Google Calendar syncing and transferring from other systems.
See 4 mentions

See Related User Reviews

Matthew M.
MM

Matthew M.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional software with room for even more growth!"

What do you dislike about splose?

While Splose’s online booking system is excellent overall, it could be improved by allowing more traditional booking functionalities, such as opening

MS

melissa S.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Service"

What do you dislike about splose?

A better transfer over from one practice managment system to another could be more streamlined.

3. Invoicing Issues
Users face invoicing issues with Splose, struggling with multiple steps and limitations on invoicing processes.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great practice management software"

What do you dislike about splose?

Some actions take a few steps to complete such as editing an invoice that has a payment applied can only be done after the payment is removed and the

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great Usability, But Formatting and Budget Tracking Need Improvement"

What do you dislike about splose?

I find it incredibly challenging to copy and paste from a word doc into Splose notes - all the formatting is lost and I spend too long trying to just

4. Missing Features
Users find the missing features in Splose, such as advanced booking options and task management, limiting their experience.
See 4 mentions

See Related User Reviews

Matthew M.
MM

Matthew M.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional software with room for even more growth!"

What do you dislike about splose?

While Splose’s online booking system is excellent overall, it could be improved by allowing more traditional booking functionalities, such as opening

Rykie S.
RS

Rykie S.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined, User-Friendly, Good customer support"

What do you dislike about splose?

There are still some features I hope they will update. The fact that you can't send messages to contacts is cumbersome. Their data export option is

5. Not User-Friendly
Users find the interface not user-friendly, facing challenges in navigation and managing bookings effectively.
See 4 mentions

See Related User Reviews

Sal F.
SF

Sal F.

Small-Business (50 or fewer emp.)

4.0/5

"I've switched to Splose for client bookings and patient notes and it's a game changer!"

What do you dislike about splose?

MAJOR BEEF: No way for clients to cancel/reschedule their bookings. This adds a lot of load to my day!! Some of the interface isn't very user-friendly

Emily D.
ED

Emily D.

Small-Business (50 or fewer emp.)

5.0/5

"Splose has been a game changer for my allied health business."

What do you dislike about splose?

Some user unfriendliness but can be easily navigated with website.

6. Billing Issues
Users find the billing issues challenging, noting difficulties with invoice editing and adding services.
See 1 mentions

See Related User Reviews

Mandy .
M

Mandy .

Small-Business (50 or fewer emp.)

4.5/5

"Amazing customer service, adaptable program that suits my business"

What do you dislike about splose?

SMS charges and not two way SMS in NZ yet

splose Reviews (173)

Reviews

splose Reviews (173)

4.8
173 reviews
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JC
Director & Practice Manager
Small-Business (50 or fewer emp.)
"A total game changer for our practice!"
What do you like best about splose?

Splose offers a super friendly user interface. Our team took to it very quickly making the transition from our old CRM stress free.

The dev team are always making updates to the platform and offer a great way for users to submit development suggestions.

I greatly value the ability to generate an array of reports - it makes reviewing staff performance, appointment data and client information a breeze.

We use the Batch Invoice function along with NDIS Bulk Uploads all the time. Review collected by and hosted on G2.com.

What do you dislike about splose?

Not much, to be totally honest. The suppprt team have always been very accepting of any feedback I have. Review collected by and hosted on G2.com.

BS
Director & Occupational Therapist
Small-Business (50 or fewer emp.)
"An allied health workers dream!"
What do you like best about splose?

Splose is intuitive to navigate and effectively addresses the needs of our practice, helping to boost both efficiency and productivity. The Splose team consistently responds to feedback and keeps the system updated to meet our evolving needs. Review collected by and hosted on G2.com.

What do you dislike about splose?

Additional costs for add ons like 2 way sms or AI Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Great Usability, But Formatting and Budget Tracking Need Improvement"
What do you like best about splose?

The AI assistant Bobby is incredibly helpful and I can easily find answers to many of my questions. Support is also handy and the responsiveness is good. Many of the features are easy to use. Review collected by and hosted on G2.com.

What do you dislike about splose?

I find it incredibly challenging to copy and paste from a word doc into Splose notes - all the formatting is lost and I spend too long trying to just make the notes look half decent.

I don't like that case budgets are tracked from the calendar as opposed to what's actually invoiced. I have some issues with travel time on either side of an appointment showing, even when I set travel to zero (if telehealth). Review collected by and hosted on G2.com.

Rykie S.
RS
Founder
Small-Business (50 or fewer emp.)
"Streamlined, User-Friendly, Good customer support"
What do you like best about splose?

Splose offers an intuitive interface that makes day-to-day practice management smooth and efficient. From scheduling and client communication to documentation and invoicing, everything is well integrated. The customizable templates, client portal, and automation tools are particularly useful for maintaining a professional workflow while saving time. Their AI features are also helpful for progress note writing.

I find their customer support very responsive and they are well priced.

The fact that they sync live with Xero has been a great advantage for us. Review collected by and hosted on G2.com.

What do you dislike about splose?

There are still some features I hope they will update.

The fact that you can't send messages to contacts is cumbersome.

Their data export option is also limited. Review collected by and hosted on G2.com.

Casey I.
CI
Physiotherapist
Small-Business (50 or fewer emp.)
"I'm impressed"
What do you like best about splose?

I am finding Splose very easy to use, the AI note-taking has been a game changer and works relatively well most of the time. For NZ based physios their ACC integration has been a breeze and if ever you need help, Billy the chatbot is fantastic or their team responsive if Billy cannot assist. They are great at implementing changes submitted by the community and the platform continues to evolve constantly. It is only a matter of time before they will dominate the industry if they continue to do what they do. Review collected by and hosted on G2.com.

What do you dislike about splose?

There are still a few things that are a bit clunky, but they are always changing and improving these. For NZ-based physios the most difficult thing for me currently is not being able to invoice an appointment until an ACC claim is linked. Meaning you can't generate an invoice for a surcharge +/- email a receipt/invoice until after you have lodged the ACC claim and attached it to the appointment. Review collected by and hosted on G2.com.

Wendy R.
WR
Director, Chiropractor
Small-Business (50 or fewer emp.)
"Seamless AI Note-Taking, But Integration Requests Are Slow"
What do you like best about splose?

Several things are really good! The AI integration right inside the note taking window. It is so easy to use, and functionality has been ideal for our needs. When getting in trouble or needing help, the AI bot is great and a person is always at the end of the conversations. Review collected by and hosted on G2.com.

What do you dislike about splose?

The integration requests take a while. Otherwise, not much to complain about. Review collected by and hosted on G2.com.

Elizabeth H.
EH
Senior Occupational Therapist
Small-Business (50 or fewer emp.)
"Streamlined Integrations, Needs More Flexibility with Case Management"
What do you like best about splose?

It syncs up with other companies we use which makes everything more streamlined for us. I like the voice dictation it helps me write super quick clinical notes and letters! Review collected by and hosted on G2.com.

What do you dislike about splose?

I would like to be able to put a case on but not link to appointments as ours change in our diaries frequently so would like some flexibility around that Review collected by and hosted on G2.com.

SR
Small-Business (50 or fewer emp.)
"Wonderful help"
What do you like best about splose?

Having all the information conveniently in one place is a major advantage. I appreciate how responsive Splose is when it comes to enhancing their platform. They are always adapting and making updates to improve the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about splose?

The software can feel somewhat clunky at times. Processing certain payments for clients often requires navigating through several screens, which can be tedious. Additionally, making some changes means updating multiple settings, and this process can be both challenging and time-consuming. Review collected by and hosted on G2.com.

Cammy G.
CG
Speech Pathologist
Small-Business (50 or fewer emp.)
"Savvy and supportive"
What do you like best about splose?

Splose is a responsive program, that works to meet the needs of practitioners in the changing allied health space Review collected by and hosted on G2.com.

What do you dislike about splose?

It can be challenging to navigate all the extra tick boxes needed to set up new locations, practitioners and services Review collected by and hosted on G2.com.

JB
Occupational Therapist
Mid-Market (51-1000 emp.)
"Customizable Scheduling with Excellent Support, Minor Glitches Resolved Fast"
What do you like best about splose?

Helpful scheduling program with many options to tailor to specific clinic processes. Great to be able to see calendars of the clinicians across our company. Review collected by and hosted on G2.com.

What do you dislike about splose?

I have had some challenges with the program working smoothly at times however the "help" has always been very prompt and always the issue is resolved quickly. Review collected by and hosted on G2.com.

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