What do you like best?
I like the dynamic display options for the network map. I like that you can customize icons used in the map, as well as the ability to easily re-arrange the items on the map, so that they are organized the way you want, while maintaining mappings and relationships.
What do you dislike?
I wish we could be a bit more flexible with the map display. I would like to be able to color-code network subnets. Being able to pull diagnostic or performance metrics from the network map would be helpful. -I envision the network map showing me where there are bottlenecks in the network flow, or protocol tracing and diagnostics.
Recommendations to others considering the product
I recommend being smart about when network scans take place. When I came on board, there were a lot of issues, because the previous team thought running the scans after-hours was all the consideration they needed. This disrupted the many backup operations taking place at the same time. After splitting up the network scans and workstation backups, we stopped having those issues.
What business problems are you solving with the product? What benefits have you realized?
I have been able to catch misconfigurations in the network infrastructure that lead to improper routing. The network mapping also allows me to see other connections being made by nodes, so that we can identify connections that should not be open.