--- title: Ubiquiti Network Management System Reviews meta\_title: 'Ubiquiti Network Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Ubiquiti Network Management System works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Ubiquiti Network Management System Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** of Ubiquiti Network Management System, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086071&qs=pros-and-cons#reviews) Users appreciate the **robust cybersecurity** features of Ubiquiti Network Management System, enhancing their network's security and reliability. [(1 mentions)](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086061&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Ubiquiti Network Management System, highlighting its intuitive interface and simple installation. [(1 mentions)](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=1100102&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Ubiquiti Network Management System, simplifying SSID network management for corporations. [(1 mentions)](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=1100006&qs=pros-and-cons#reviews) Users appreciate the **easy device installation** with Ubiquiti Network Management System, enhancing overall user experience significantly. [(1 mentions)](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086067&qs=pros-and-cons#reviews) Users experience challenges with **poor documentation** when recovering the UDM Pro SE after firmware update failures. [(1 mentions)](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086102&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Ubiquiti Network Management System ##### 1. Customer Support Users commend the **excellent customer support** of Ubiquiti Network Management System, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086071&qs=pros-and-cons#reviews) See Related User Reviews ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. Small-Business (50 or fewer emp.) 4.5/5 "Ubiquiti is amazing" What do you like about Ubiquiti Network Management System? I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type sy ##### 2. Cybersecurity Users appreciate the **robust cybersecurity** features of Ubiquiti Network Management System, enhancing their network's security and reliability. [ See 1 mentions ](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086061&qs=pros-and-cons#reviews) See Related User Reviews ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. Small-Business (50 or fewer emp.) 4.5/5 "Ubiquiti is amazing" What do you like about Ubiquiti Network Management System? I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type sy ##### 3. Ease of Use Users appreciate the **ease of use** of Ubiquiti Network Management System, highlighting its intuitive interface and simple installation. [ See 1 mentions ](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=1100102&qs=pros-and-cons#reviews) See Related User Reviews ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. Small-Business (50 or fewer emp.) 4.5/5 "Ubiquiti is amazing" What do you like about Ubiquiti Network Management System? I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type sy ##### 4. Network Management Users value the **user-friendly interface** of Ubiquiti Network Management System, simplifying SSID network management for corporations. [ See 1 mentions ](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=1100006&qs=pros-and-cons#reviews) See Related User Reviews ![Danilo D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danilo D.") DD Danilo D. Enterprise (\> 1000 emp.) 5.0/5 "Effortless SSID Management with an Exceptionally User-Friendly Interface" What do you like about Ubiquiti Network Management System? Facilitating the management of SSID networks used by the corporation, through a very user-friendly interface for the end user. ##### 5. Setup Ease Users appreciate the **easy device installation** with Ubiquiti Network Management System, enhancing overall user experience significantly. [ See 1 mentions ](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086067&qs=pros-and-cons#reviews) See Related User Reviews ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. Small-Business (50 or fewer emp.) 4.5/5 "Ubiquiti is amazing" What do you like about Ubiquiti Network Management System? I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type sy ### Top Cons or Disadvantages of Ubiquiti Network Management System ##### 1. Poor Documentation Users experience challenges with **poor documentation** when recovering the UDM Pro SE after firmware update failures. [ See 1 mentions ](https://www.g2.com/products/ubiquiti-network-management-system/reviews?filters%5Bsentiment_snippet%5D=2086102&qs=pros-and-cons#reviews) See Related User Reviews ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. Small-Business (50 or fewer emp.) 4.5/5 "Ubiquiti is amazing" What do you dislike about Ubiquiti Network Management System? I have had issues when updating the firmware on my UDM Pro SE where the firmware fails and I have needed to recover the device. I've done this twice a ## Top-Rated Alternatives [ ![Auvik](https://images.g2crowd.com/uploads/product/hd_favicon/05e67363e9264c32e4022d98bbf4e2c3/auvik-networks.svg "Auvik") Auvik 4.5/5(380) ](https://www.g2.com/products/auvik-networks/reviews) [ ![Cisco DNA Center](https://images.g2crowd.com/uploads/product/hd_favicon/93b1b2b88a0000d371b4f969f353c896/cisco-cisco-dna-center.png "Cisco DNA Center") Cisco DNA Center 4.3/5(53) ](https://www.g2.com/products/cisco-cisco-dna-center/reviews) [ ![Spiceworks IP Scanner](https://images.g2crowd.com/uploads/product/hd_favicon/5be6d62fe58d75bbfd3f9aa050f281b8/spiceworks-ip-scanner.svg "Spiceworks IP Scanner") Spiceworks IP Scanner 4/5(14) ](https://www.g2.com/products/spiceworks-ip-scanner/reviews) [ View All Alternatives ](https://www.g2.com/products/ubiquiti-network-management-system/competitors/alternatives) ![andhan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "andhan T.") AT andhan T. IT Infrastructure Mid-Market (51-1000 emp.) 7/20/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Centralized Network Management That Simplifies Daily Operations" 4.5/5 What do you like best about Ubiquiti Network Management System? What I like most is the centralized dashboard. It gives me a complete, at-a-glance view of all my Ubiquiti devices, which makes monitoring the network much easier. I also don’t have to configure each device one by one, since many settings can be managed directly from the controller. Overall, this has made routine maintenance and troubleshooting more efficient in my day-to-day work. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? There are times when I need to access individual devices because not every advanced setting is available from the centralized dashboard. I also think some troubleshooting features could provide more detailed information, especially when diagnosing complex network issues. Overall, these are minor limitations, but adding more advanced management and diagnostic options would make the system even better. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? Ubiquiti Network Management System has helped solve the challenge of managing multiple network devices separately. Before using a centralized controller, monitoring device status and making configuration changes took more time because each device had to be checked individually. With the centralized dashboard, I can monitor the network, manage configurations, and quickly identify issues from one place. This has reduced the time spent on routine maintenance and troubleshooting, allowing me to respond to network problems more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BB bat-erdene b. senior consultant Small-Business (50 or fewer emp.) 4/30/2026 "No Subscription Fees, Advanced Features, and an Easy-to-Configure Interface" 4/5 What do you like best about Ubiquiti Network Management System? no subscription fees, advanced features, ease of configuring, good interface Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? requires a bit of learning at first, but not too bad Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? network management, security surveillance system, tracking of visitors and employees, timekeeping Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. IT & Integration Specialist (Network Administrator) Small-Business (50 or fewer emp.) 5/6/2025 "Ubiquiti is amazing" 4.5/5 What do you like best about Ubiquiti Network Management System? I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type systems. Installing the devices has always been super easy. Customer support is excellent. And my favorite, they have recently opened up their Security camera platform to allow third-party cameras to connect to the system, I still prefer Ubiquity cameras, but it's an awesome feature. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? I have had issues when updating the firmware on my UDM Pro SE where the firmware fails and I have needed to recover the device. I've done this twice and the documentation on the process is not accurate. What it came down to, was the display on the front not displaying what it should when booting into recovery mode. This needs to be fixed. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? Managing all aspects of the network. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Danilo D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danilo D.") DD Danilo D. Technical Support Analyst Government Administration Enterprise (\> 1000 emp.) 10/22/2025 "Effortless SSID Management with an Exceptionally User-Friendly Interface" 5/5 What do you like best about Ubiquiti Network Management System? Facilitating the management of SSID networks used by the corporation, through a very user-friendly interface for the end user. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? Nothing at the moment that discredits the use of the Ubiquiti interface Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? The ease of managing internal networks used within the corporate environment, so that all devices are integrated into the tool provided by the platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Russel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russel M.") RM Russel M. Network Administrator Small-Business (50 or fewer emp.) 6/21/2024 "One-Stop Shop for Network Infrastructure Management" 5/5 What do you like best about Ubiquiti Network Management System? The visual interface is quite intuitive, and data can be sorted in a variety of ways, including through built-in metrics and regular reports on aspects of network operation which the small-scale or less experienced user wouldn't even know to ask for. Adoption and provisioning (automatic configuration to work in your network) of new devices like UniFi security cameras, security gateways, Wi-Fi access points, and UniFi phones is a snap, making implementation of network expansions and integration of new equipment simple and easy. A daily scan of the network console, from a web browser or a mobile device app, keeps you on top of your network health, and premium support plans are available for those who need product experts to be immediately available. If you have experienced and knowledgable staff, you can avoid the additional support costs. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? If you're accustomed to more fine-grained management systems, like those with popular command-line interfaces for configuration, you might find that some of the features that you expect to have available to you aren't immediately accessible through the GUI. SSH access is required to get to these options, using standard Linux command line tools, with the full array of configuration options. Hot, automatic network failover between gateway and router devices is not yet ready for prime time, but is being worked on. If you need this to function without human intervention, it's not there yet. Support is available through forum posts only, and is quite sparse, unless you pay for the premium support package. Although the user community on the forums is quite knowledgable and helpful, the best support doesn't come without a cost. Be aware that this system works only with Ubiquiti's own UniFi branded equipment, and while devices from other manufacturers can be seen in the list of network endpoints, they can't be managed (aside from DHCP reservation). Even Ubiquiti's UISP and Edge Router lines cannot be managed by this system, so be sure that anything you buy (https://store.ui.com) is compatible. If you didn't purchase your equipment DIRECTLY through the UniFi store, you won't get warranty RMA support from the company, and will have to go back to the vendor from which you purchased the hardware for any replacements. Bear this in mind when shopping. Many devices are chronically sold out, and come back into stock infrequently and for very short periods of time. Get on the email alert list for these if you need them and aren't willing to pay scalper-level prices (often up to double) for them. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? The Ubiquiti Network Management System (UNMS, when they abbreviate it) make adopting and provisioning of new equipment super easy. There's no need to hand-create complex and poorly-documented configuration files for these devices. Most important configuration options, like VLAN port assignment on switches, and configuration of additional Wi-Fi SSIDs, is quickly managed through the GUI. It also has the ability to alert network admins in the event of a variety of failures, and the web console can be accessed from anywhere in the world with an Internet connection. VPN setup and configuration is a snap, and produces a configuration file that can be installed on client systems for easy connection. The web console also allows quick and simple site-to-site VPN creation. Review collected by and hosted on G2.com. Show More 2/24/2026 Current UserValidated ReviewerSource: Organic Review from User Profile BS Benjamin S. IT MSP Consultant Mid-Market (51-1000 emp.) 7/18/2024 "Love the Ubiquiti product as a whole" 5/5 What do you like best about Ubiquiti Network Management System? Ease of use and simplicity in managing mutiple client sites. Between switches, access points, gatways, cameras, their product has been awesome for our business and clinets. Implementation is fairly easy even when segmentaing out mutiple networks. Changing network override and managing VLAN is a breeze. Muti tenant management is awesome. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? I have noticed when locations have cabling issues, it seems to brick the UniFi switches. Outside of that slight issues, the product has been awesome. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? Consistently upgrading and working to make their product better. We started using CloudKey, Switches and Access points, now we are on to NVR's, PDU's, Cameras, NanoBeams and soon onto magnetic locks and badge systems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile BP Brian P. Mid-Market (51-1000 emp.) 8/2/2023 "Unifi Network Platform" 5/5 What do you like best about Ubiquiti Network Management System? Everything. It's relatively easy to set up and understand. It integrates easily, is easily maintained and a reasonable cost. The networking platform allows the integration of VoIP and security cameras with ease. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? Their support can be a little opaque and tough to get a response from. The community is excellent though and you can usually find the support you need through the community forums. They have staff who monitor the forums and chime in with help as well. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? The network platform has solved many problems. It's streamlined the way I manage the network, it's increased the stability and reliability of the network and has allowed us to expand the services that run over our network. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vaibhav P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vaibhav P.") VP Vaibhav P. video editor Small-Business (50 or fewer emp.) 4/4/2023 "UBiQuati: The Ultimate Solution for Network Infrastructure Management" 5/5 What do you like best about Ubiquiti Network Management System? UBiQuati is designed to provide users with centralized management of their network infrastructure, including wired and wireless devices. It offers a user-friendly interface that allows users to monitor and configure their networks. It provides detailed analytics and reporting features to help users optimize their network performance. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? UBiQuati does not offer as much customization as other network management platforms, limiting their ability to tailor the platform to their specific needs. UBiQuati can be relatively expensive compared to other network management platforms, which can be a drawback for small businesses or individual users. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? One of the primary problems that UBiQuati is solving is the complexity of managing network infrastructure. In today's digital age, networks are becoming increasingly complex, with a growing number of connected devices and a range of wired and wireless technologies. This complexity can make it challenging for network administrators to monitor and manage their networks effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Federico Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Federico Z.") FZ Federico Z. Jefe de sistemas Newspapers Mid-Market (51-1000 emp.) 4/18/2023 "Easy to use" 4/5 What do you like best about Ubiquiti Network Management System? Its very easy to use, all you need is in the management Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? the captive portal is not easy to deploy Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? Centralize the admin of access points. I can see the traffic and state of each. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![José F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José F.") JF José F. IM Manager - Central Amer and Caribbean en Wärtsilä Oil & Energy Enterprise (\> 1000 emp.) 1/4/2023 "One of the best tool for networking" 5/5 What do you like best about Ubiquiti Network Management System? The best thing I see is the graphic and simple way to administer, manage the network resources provided by the tool. Easy to start and deploy for any type of business. Review collected by and hosted on G2.com. What do you dislike about Ubiquiti Network Management System? For now, nothing to add or change, the tool is in. constantly updating. Review collected by and hosted on G2.com. What problems is Ubiquiti Network Management System solving and how is that benefiting you? The way to manage, configure, update the devices. It is saved time and money in deployment. It has helped me to have the infrastructure ready faster and with all the required standards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Ubiquiti Networks? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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