--- title: Domotz Reviews meta\_title: 'Domotz Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 105 reviews by the users' company size, role or industry to find out how Domotz works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 105 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Domotz Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Domotz **easy to use** with a seamless interface and customizable alerts for effective network monitoring. [(25 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234455&qs=pros-and-cons#reviews) Users value the **customizable alerts and seamless device monitoring** of Domotz, enhancing their network management efficiency. [(19 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234867&qs=pros-and-cons#reviews) Users value the **customizable alert notifications** from Domotz, enhancing their ability to monitor network devices effectively. [(16 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234942&qs=pros-and-cons#reviews) Users value the **customizable alerts** from Domotz, facilitating quick responses to network device changes and issues. [(13 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234755&qs=pros-and-cons#reviews) Users rave about the **excellent customer support** of Domotz, noting quick responses and helpful assistance. [(13 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234585&qs=pros-and-cons#reviews) Users find the **network diagram feature lacking** and experience lag with the desktop app when managing many devices. [(8 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234999&qs=pros-and-cons#reviews) Users experience frequent **false positive alerts** , making it challenging to manage and worsening the usability of the sensor dashboard. [(5 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1942396&qs=pros-and-cons#reviews) Users find the **expensive pricing** of Domotz to be a barrier for SMEs and individual users. [(5 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1235107&qs=pros-and-cons#reviews) Users find the **missing features** in Domotz limit functionality, particularly for flat networks and manual diagram editing. [(5 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234954&qs=pros-and-cons#reviews) Users face **integration issues** , citing a lack of API and vague notifications that complicate setup and usage. [(4 mentions)](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1942369&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Domotz ##### 1. Ease of Use Users find Domotz **easy to use** with a seamless interface and customizable alerts for effective network monitoring. [ See 25 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234455&qs=pros-and-cons#reviews) See Related User Reviews ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Small-Business (50 or fewer emp.) 5.0/5 "A powerful, MSP-friendly network monitoring and visibility platform" What do you like about Domotz? Domotz provides excellent real-time visibility into client networks with very little overhead. Deployment is quick and straightforward, and once in pl MA Michael A. Small-Business (50 or fewer emp.) 4.0/5 "My team actually uses it!" What do you like about Domotz? It not a product with mid level resources that they are shying away from using unlike Auvik. They are compelled to use it more. The platform is defi ##### 2. Monitoring Users value the **customizable alerts and seamless device monitoring** of Domotz, enhancing their network management efficiency. [ See 19 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234867&qs=pros-and-cons#reviews) See Related User Reviews ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Small-Business (50 or fewer emp.) 5.0/5 "A powerful, MSP-friendly network monitoring and visibility platform" What do you like about Domotz? Domotz provides excellent real-time visibility into client networks with very little overhead. Deployment is quick and straightforward, and once in pl ![Bryan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan E.") BE Bryan E. Mid-Market (51-1000 emp.) 5.0/5 "Domotz works amazing for monitoring network devices" What do you like about Domotz? Domotz alerts me when devices are down. The notifications are customizable. It is seamless to log into the Domotz portal and see what devices are ##### 3. Alert Notifications Users value the **customizable alert notifications** from Domotz, enhancing their ability to monitor network devices effectively. [ See 16 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234942&qs=pros-and-cons#reviews) See Related User Reviews ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Small-Business (50 or fewer emp.) 5.0/5 "A powerful, MSP-friendly network monitoring and visibility platform" What do you like about Domotz? Domotz provides excellent real-time visibility into client networks with very little overhead. Deployment is quick and straightforward, and once in pl ![Bryan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan E.") BE Bryan E. Mid-Market (51-1000 emp.) 5.0/5 "Domotz works amazing for monitoring network devices" What do you like about Domotz? Domotz alerts me when devices are down. The notifications are customizable. It is seamless to log into the Domotz portal and see what devices are ##### 4. Alerts Users value the **customizable alerts** from Domotz, facilitating quick responses to network device changes and issues. [ See 13 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234755&qs=pros-and-cons#reviews) See Related User Reviews ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Small-Business (50 or fewer emp.) 5.0/5 "A powerful, MSP-friendly network monitoring and visibility platform" What do you like about Domotz? Domotz provides excellent real-time visibility into client networks with very little overhead. Deployment is quick and straightforward, and once in pl ![Bryan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan E.") BE Bryan E. Mid-Market (51-1000 emp.) 5.0/5 "Domotz works amazing for monitoring network devices" What do you like about Domotz? Domotz alerts me when devices are down. The notifications are customizable. It is seamless to log into the Domotz portal and see what devices are ##### 5. Customer Support Users rave about the **excellent customer support** of Domotz, noting quick responses and helpful assistance. [ See 13 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234585&qs=pros-and-cons#reviews) See Related User Reviews ![Ed F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ed F.") EF Ed F. Small-Business (50 or fewer emp.) 4.0/5 "Good product for the price" What do you like about Domotz? Domotz is a good for basic monitoring. The inventory scans of the network are thorough and provide a decent amount of management functionality. Setup ![Robert M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert M.") RM Robert M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use Platfrom With Great Support" What do you like about Domotz? I really like how easy it was to configure, the mobile app integration, and its easy to maintain and scale out. The support are really easy to work wi ### 5 Cons or Disadvantages of Domotz ##### 1. Feature Issues Users find the **network diagram feature lacking** and experience lag with the desktop app when managing many devices. [ See 8 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234999&qs=pros-and-cons#reviews) See Related User Reviews ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Small-Business (50 or fewer emp.) 5.0/5 "A powerful, MSP-friendly network monitoring and visibility platform" What do you dislike about Domotz? Some advanced configuration options and custom alerting require a bit of tuning to avoid noise, especially in more complex environments. Certain vendo MA Michael A. Small-Business (50 or fewer emp.) 4.0/5 "My team actually uses it!" What do you dislike about Domotz? No API integration for configuration items. The PSA notifications contain really vague titles. ##### 2. Alert Issues Users experience frequent **false positive alerts** , making it challenging to manage and worsening the usability of the sensor dashboard. [ See 5 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1942396&qs=pros-and-cons#reviews) See Related User Reviews MA Michael A. Small-Business (50 or fewer emp.) 4.0/5 "My team actually uses it!" What do you dislike about Domotz? No API integration for configuration items. The PSA notifications contain really vague titles. ![Ed F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ed F.") EF Ed F. Small-Business (50 or fewer emp.) 4.0/5 "Good product for the price" What do you dislike about Domotz? The dashboard needs to be a little more user friendly like it's main competitor, which in my opinion is Auvik. Having to create your own alerts was al ##### 3. Expensive Users find the **expensive pricing** of Domotz to be a barrier for SMEs and individual users. [ See 5 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1235107&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy to Use and Works Great" What do you dislike about Domotz? We have encountered a few problems, including devices going offline when their MAC addresses change. We also do not like having to pay extra to monito ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.") RC Richard C. Small-Business (50 or fewer emp.) 5.0/5 "The foundation for our remote maintenance packages" What do you dislike about Domotz? It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives. ##### 4. Missing Features Users find the **missing features** in Domotz limit functionality, particularly for flat networks and manual diagram editing. [ See 5 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1234954&qs=pros-and-cons#reviews) See Related User Reviews ![Chris V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris V.") CV Chris V. Small-Business (50 or fewer emp.) 4.0/5 "Domotz is an excellent product for remotely managing the health of your AV systems." What do you dislike about Domotz? What I don’t like about Domotz is that a few of the features feel a little limited compared to some of the bigger RMM tools. The mobile app doesn’t ha BV Ben V. Small-Business (50 or fewer emp.) 4.5/5 "Domotz for small MSP use" What do you dislike about Domotz? Network diagram feature is lacking for flat networks ##### 5. Integration Issues Users face **integration issues** , citing a lack of API and vague notifications that complicate setup and usage. [ See 4 mentions ](https://www.g2.com/products/domotz/reviews?filters%5Bsentiment_snippet%5D=1942369&qs=pros-and-cons#reviews) See Related User Reviews MA Michael A. Small-Business (50 or fewer emp.) 4.0/5 "My team actually uses it!" What do you dislike about Domotz? No API integration for configuration items. The PSA notifications contain really vague titles. ![Vitor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitor A.") VA Vitor A. Mid-Market (51-1000 emp.) 4.5/5 "A smooth transition" What do you dislike about Domotz? Integration with Halo is still not at its best, maybe better dashboad widgets etc ![Clayton B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clayton B.") CB Clayton B. National Sales & Project Director Mid-Market (51-1000 emp.) 4/28/2026 "Domotz Delivered a True Single Pane of Glass...and Efficiency Gains" 5/5 What do you like best about Domotz? I’ll be honest: I don’t typically write software reviews. My schedule doesn't usually allow for it, and most tools simply do "just enough" to get by. However, our experience with Domotz has been so transformative, and their team has been such an incredible partner in tailoring development to our specific needs, that I felt compelled to share our story. If you are trying to scale a complex infrastructure, you need to read this. Before implementing Domotz, my company was trapped in a multitude of tools nightmare. We were relying on homegrown systems developed over a decade ago that simply couldn't keep up with our growth. We had zero visibility into critical hardware, our inventory tracking was manual and unrelialbe, and our troubleshooting process often involved "best guesses" that resulted in massive shipping costs and unnecessary subcontractor visits. Domotz has provided us with the elusive "Single Pane of Glass." It consolidated a fragmented bunch of tools (PowerBI, UISP, OVRC, various device GUIs, etc) into one streamlined interface. The impact on our onboarding and daily operations was immediate. We went from going into individual devices, to having rich, real-time data at our fingertips. The data speaks for itself...since rolling out the Domotz pilot, we’ve seen astronomical improvements in our operational efficiency: • In 2025, we spent over $65k on shipping for service tickets. We discovered that 61% of returned assets were actually unused, a byproduct of precautionary shipping because we couldn't virtually troubleshoot. Domotz has already begun to eliminate this guesswork. • We have saved multiple subcontractor trips by identifying IP conflicts, ISP faults, actual root cause device issues (vs what we thought) instantly. Savings for us in ‘26are forecasted to be in excess of another $75k. • We used Domotz speedtest data to prove an ISP was underperforming at many of our clients. Correcting it improved SLA response time, and customer happiness, considerably • Yes I should Mac whitelist my devices, but I’m not there yet, and some idiot is always going to try to unplug my devices and plug theirs in. We’ve already been notified multiple times of unauthorized devices connected to our networks, allowing us to secure ports instantly. • The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations. We are now ingesting this natively into our data lake to move beyond simple monitoring and into true predictive failure analysis. We are in the early stages of identifying trends and hardware fatigue before they result in a outage. On top of that, their new MCP tool looks to be absolutely amazing and we can’t wait to play with it more. • A bit of a repeat from above, but the most significant shift for our team has been moving from “educated guessing” to definitive root cause analysis. Before Domotz, we were often throwing hardware at a problem, shipping routers or switches just in case, because we couldn't see the full picture. Now, with corollary device data and history, we can instantly pinpoint the failures. This visibility has turned minutes/hours of tedious troubleshooting and log pulls into minutes of precise action, effectively ending the era of precautionary shipping and unnecessary subcontractor visits. • And, akin to the above point, before Domotz, a ticket would generate on our board via our legacy methods for a device/status issue. We would obviously have to monitor that ticket, and even if it “self-healed,” it would still take more than 7 minutes per ticket to document and close it out. But after connecting our PSA up to Domotz, with the native ability to close self-heal tickets, this has reduced ticket volume by 35%. At our scale, that is massive savings. • It’s not just the software…it’s the partnership...Domotz has shown a genuine commitment to our success, helping us build out custom integrations and even adjusting their development roadmap to ensure we remain versatile. Their Sales, Customer Support, Dev and Support teams are knowledgeable, quick to respond, understanding…amazing to work with. • Honestly, this saves me a couple of FTE's per year, so their pricing is more than fair for what I get. If you are operating on archaic, or disjointed tools, you are losing money in shipping, labor, and downtime. Domotz has moved us from reactive firefighting to proactive, data-driven management. It is the single best investment we’ve made for our portfolio-wide rollout. Review collected by and hosted on G2.com. What do you dislike about Domotz? There is very little to dislike, as the tool has solved nearly every visibility gap we had. If I had to pick something, the sheer volume of data and the depth of the feature set (like the new MCP tool) means there is a learning curve to ensure you are utilizing every "goldmine" of information available. It isn’t a "plug and play and forget it" tool if you want the full ROI, you need to be prepared to actually engage with the data it provides to see the massive financial benefits. The only other CON I have is that new features/UI updates get released without much of a warning. I generally have to scramble a bit to update my procedures and/or train on new functionality. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? I'm repeating myself here, but: Domotz has solved our "multitude of tools" purgatory by consolidating a fragmented tech stack into a single, streamlined interface. Before implementation, we suffered from zero visibility into critical hardware, unreliable manual inventory tracking, and a troubleshooting process based on "best guesses." Key Benefits & Problem Solving: Elimination of "Precautionary Shipping": We previously spent over $65k annually on shipping, only to find that 61% of returned assets were unused. Domotz allows for virtual troubleshooting, eliminating the need to ship "just in case" hardware. Reduced Field Costs: By identifying IP conflicts and ISP faults remotely, we have saved multiple subcontractor trips, with forecasted savings exceeding $75k for 2026. Automated Ticket Management: Integrating our PSA with Domotz allowed for the auto-closing of "self-healing" tickets, reducing our overall ticket volume by 35%. Security & Oversight: We are now alerted to unauthorized devices instantly, allowing us to secure ports immediately. ISP Accountability: We use speedtest data to hold ISPs accountable for underperformance, which has directly improved our SLA response times and customer satisfaction. Predictive Maintenance: We are moving from reactive firefighting to predictive failure analysis by ingesting Domotz's endpoint data into our data lake to identify hardware fatigue before outages occur. Ultimately, Domotz has shifted our operations from educated guessing to definitive root cause analysis, saving us significant capital in shipping, labor, and downtime. Review collected by and hosted on G2.com. Show More 5/11/2026 Current UserValidated ReviewerSource: Organic ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Director Information Technology and Services Small-Business (50 or fewer emp.) 12/12/2025 "A powerful, MSP-friendly network monitoring and visibility platform" 5/5 What do you like best about Domotz? Domotz provides excellent real-time visibility into client networks with very little overhead. Deployment is quick and straightforward, and once in place it delivers immediate value through device discovery, monitoring, and alerting. The interface is clean and easy to navigate, making it simple for engineers to understand network layouts and identify issues quickly. From an MSP perspective, the breadth of features is strong without being overly complex. SNMP monitoring, topology mapping, remote access, and integrations into our wider toolset all work well. Domotz is used frequently by our team, particularly for proactive monitoring and fault diagnosis, and it has become a core part of our day-to-day operations. Review collected by and hosted on G2.com. What do you dislike about Domotz? Some advanced configuration options and custom alerting require a bit of tuning to avoid noise, especially in more complex environments. Certain vendor-specific features could be expanded further, but Domotz continues to improve coverage and capabilities with regular updates. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? Domotz solves the challenge of gaining consistent visibility across diverse client networks. It replaces reactive troubleshooting with proactive monitoring, allowing us to detect issues before they impact users. This has reduced downtime, improved response times, and given us far better insight into what is happening on client networks without requiring intrusive tooling. For the business, Domotz supports scalable service delivery by standardising network monitoring across customers, improving efficiency for engineers, and enhancing the overall quality of service we provide. Review collected by and hosted on G2.com. Show More Response from Destiny Bertucci of Domotz [Editedit](https://www.g2.com/survey_responses/domotz-review-12082097/official_response/edit) Thank you for the detailed review and for sharing your experience. We are glad to hear that Domotz is delivering quick deployment, strong network visibility, and proactive monitoring that supports your day to day MSP operations. It is great to know that features like device discovery, topology mapping, remote access, and integrations are helping your team diagnose issues faster and standardize service delivery across client networks. We also appreciate your feedback on alert tuning and advanced configurations in more complex environments. We continue to expand vendor coverage and improve alert customization to make it easier to balance visibility with noise. Thank you for trusting Domotz as part of your monitoring stack. We look forward to continuing to support your team as your operations scale. Validated ReviewerSource: Organic Review from User Profile MA Michael A. Owner Small-Business (50 or fewer emp.) 10/7/2025 "My team actually uses it!" 4/5 What do you like best about Domotz? It not a product with mid level resources that they are shying away from using unlike Auvik. They are compelled to use it more. The platform is definitely designed for much smaller businesses (i like) but I can see it scaling too. Review collected by and hosted on G2.com. What do you dislike about Domotz? No API integration for configuration items. The PSA notifications contain really vague titles. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? It provides an easy way to audit all devices on the network and manage the ones you want Domotz to monitor. I got the platform for several reasons: 1) No one was using Auvik. I couldn't justify the price. 2) We lost the introduction/notification and adoption of devices when switching from Datto RMM and Ninja. Domotz notifies us of those new rogue devices. 3) I did not feel we had a sense of what was going on in the environment until we made the switch. Review collected by and hosted on G2.com. Show More Response from Destiny Bertucci of Domotz [Editedit](https://www.g2.com/survey_responses/domotz-review-11778602/official_response/edit) Thank you for sharing your experience. We are glad to hear that your team actively uses Domotz and that it has improved visibility and adoption compared to previous tools. Making the platform easy to use and valuable for smaller and growing MSPs, while still able to scale, is a core design goal for us. We appreciate your feedback regarding API access for configuration items and PSA notification clarity. These are important areas, and we continue to invest in expanding integration capabilities and improving the usefulness of notifications to better support daily workflows. It is great to hear that Domotz is helping you regain visibility, detect new or unauthorized devices, and better understand what is happening across your environments. Thank you for choosing Domotz and for taking the time to leave this review. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alessandro C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alessandro C.") AC Alessandro C. Information Technology Officer Mid-Market (51-1000 emp.) 6/3/2025 "Domotz Software : Easy, Effective Network Monitoring" 5/5 What do you like best about Domotz? It stands out for its intuitive interface, rapid deployment, and robust feature set, making it a top choice for businesses looking for a smart, efficient way to manage their networks. Domotz excels in onboarding. I can go from installation to full network scan within minutes. The agent can be deployed on various platforms ( I ve it on LINUX workstations ) Domotz's mobile appmirrors the web interface’s usability. I can perform essential tasks like rebooting devices, checking performance, or receiving alerts from anywhere, making remote management seamless. I also provided the APP to a PROD users where they can monitoring when the PROD Machineries are up and running I actually set custom alerts based on device status, network performance, or security events. Domotz also supports SNMP monitoring, NetFlow, and traffic analysis Last but not least, one of its standout features is remote device access. Through Domotz, I can connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU integrations — all from a centralized dashboard. Review collected by and hosted on G2.com. What do you dislike about Domotz? the grouping filter need to be improved but nothing that can stop it to use it Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? It make life easier all of IT devices in one place no more 100 different tools to be used even RDP to each machine is SIMPLE Domotz Customer Suppport is very efficient and proactive Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FS Filippos S. IT-consultant but have roles like incident responder and more Small-Business (50 or fewer emp.) 10/2/2025 "Domotz a challenger" 3/5 What do you like best about Domotz? - Ease of use, the GUI is very friendly and easy to navigate - You can use software on Synology or use a Domotz physical device, either or very good for options. - Customer support have been good to us. Review collected by and hosted on G2.com. What do you dislike about Domotz? Maybe not as feature packed with the different price plans that exist, maybe try to offer more for new customers and beginners in Domotz so it's a threshold in to upgrade later-on. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? Device availability, trackability, and record keeping for incidents the fact that it shows what each devices have been experiencing and a timeline makes the effort for a tech ur domotz admin easier to retrieve data about nightly incidents or server degradations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/2/2025 "Exceptional tool" 5/5 What do you like best about Domotz? It gives instant insight into networks, the topology generator is great, and it's saved us some onsite visits. Incredible! For example, we shared a network diagram generated by Domotz with a corporate partner to answer their questions. Review collected by and hosted on G2.com. What do you dislike about Domotz? Not much to complain about, user roles could be more granular. Specifically there's one super admin and as a manager, I can't add/remove users in Domotz whereas our owner gives me a role to do this with our other MSP tools. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? Domotz has helped us to improve network network design and resolve complex VLAN issues. Gives us great remote troubleshooting abilities. Review collected by and hosted on G2.com. Show More Response from Destiny Bertucci of Domotz [Editedit](https://www.g2.com/survey_responses/domotz-review-11758474/official_response/edit) Thank you for the great review and for sharing how Domotz is helping your team gain instant network insight and reduce onsite visits. It is great to hear that network diagrams generated by Domotz are being used to support communication with partners and improve collaboration. We appreciate your feedback on user role granularity. Access control is an important topic, and we continue to evaluate ways to improve role based permissions to better support MSP workflows and operational needs. We are also glad to hear that Domotz is helping improve network design, resolve VLAN challenges, and support remote troubleshooting. Thank you for trusting Domotz as part of your toolkit. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Vitor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitor A.") VA Vitor A. Service and Support Manager Mid-Market (51-1000 emp.) 10/2/2025 "A smooth transition" 4.5/5 What do you like best about Domotz? The visual and all-in-one single pane portal, the ability to act and automate, easy to use, easy to implement Review collected by and hosted on G2.com. What do you dislike about Domotz? Integration with Halo is still not at its best, maybe better dashboad widgets etc Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? Alerting us on major devices going down, help us action faster Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bryan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan E.") BE Bryan E. Director of Technology Mid-Market (51-1000 emp.) 10/5/2025 "Domotz works amazing for monitoring network devices" 5/5 What do you like best about Domotz? Domotz alerts me when devices are down. The notifications are customizable. It is seamless to log into the Domotz portal and see what devices are connected to what network port on a switch. This has been extremely useful when diagnosing an issue. Review collected by and hosted on G2.com. What do you dislike about Domotz? I have not ran into something that Domotz doesn't offer. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? The biggest issues I have ran into were getting notified when a device is down and where the device is located in the work. Domotz provides the exact network port where the device is located. Domotz also does configuration backups on network switches. I dont worry about where I am going to keep backups. I am also able to power cycle PoE ports on switches. Review collected by and hosted on G2.com. Show More Response from Destiny Bertucci of Domotz [Editedit](https://www.g2.com/survey_responses/domotz-review-11768802/official_response/edit) Thank you for the great review. We are glad to hear that Domotz is helping you quickly identify when devices go down, understand exactly where they are connected, and troubleshoot issues more efficiently. It is great to see features like customizable alerts, switch port visibility, configuration backups, and PoE power cycling delivering real operational value in your day to day work. Those capabilities are core to helping teams reduce downtime and simplify network management. Thank you for sharing your experience and for using Domotz to monitor and manage your network devices. Current UserValidated ReviewerIncentivizedSource: Seller invite CC Chris C. IT Coordinator Mid-Market (51-1000 emp.) 10/3/2025 "Great monitoring solution for smaller businesses." 4/5 What do you like best about Domotz? Since implementing Domotz, we have been able to be alerted on any asset that plugs into our network that hasn't already been categorized. This has allowed us to react quickly to determine if the asset is allowed. One of my favorite features is the ability to easily tell which device is plugged into what switch port for faster troubleshooting. It also backs up our switch configurations and always for monitoring of changes in configs. Review collected by and hosted on G2.com. What do you dislike about Domotz? The topology mapper is nice, but it can show inaccurate results at times. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? One of the biggest things is not knowing what's connected to your network. We are monitoring all of our VLANs and get alerted within seconds of a new device connected to our network. This allows IT to respond on whether or not it is a company owned asset. We are also alerted when any switch configuration is changed and have automated backups. Review collected by and hosted on G2.com. Show More Response from Destiny Bertucci of Domotz [Editedit](https://www.g2.com/survey_responses/domotz-review-11763394/official_response/edit) Thank you for the thoughtful review. We are glad to hear that Domotz is helping your team quickly identify new or uncategorized devices, improve network visibility, and speed up troubleshooting through clear switch port mapping and configuration backups. We appreciate your feedback on the topology mapper. Network environments can be complex, and we continue to refine topology accuracy and edge case handling to improve reliability across different setups. Thank you for sharing your experience and for using Domotz to support monitoring and security within your network. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ed F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ed F.") EF Ed F. Sr. Network Engineer Small-Business (50 or fewer emp.) 10/2/2025 "Good product for the price" 4/5 What do you like best about Domotz? Domotz is a good for basic monitoring. The inventory scans of the network are thorough and provide a decent amount of management functionality. Setup was fairly easy and you can get the appliance for a reasonable price if you don't want to install an agent on any of your servers or PCs. The ability to mange devices form a web interface or SSH without having to use a VPN is nice. I do wish it had more device types like backup device, IPMI device or network controller. Does a nice job of finding devices on the network but I did find that it misidentifies IPMI interfaces on servers as a server (iDRAC, iLO and XClarity controllers). That being said, the price point is much less expensive than Auvik and if you are dealing with a lot of small and medium size businesses, will better fit their budget. When I did need to contact support, they were easy to reach and were very responsive. Integrates with out Halo app and was easy to configure. You will need to look closely at the devices discovered as it finds almost everything. All in a, a good product for the price. Review collected by and hosted on G2.com. What do you dislike about Domotz? The dashboard needs to be a little more user friendly like it's main competitor, which in my opinion is Auvik. Having to create your own alerts was also a disadvantage compared to Auvik which has many built in alerts. Review collected by and hosted on G2.com. What problems is Domotz solving and how is that benefiting you? It easily helps me find devices on the network to help me update our documentation and inventory for our clients as I work for a managed service provider. Remote management of devices without having to use a VPN is also a plus Review collected by and hosted on G2.com. Show More Response from Destiny Bertucci of Domotz [Editedit](https://www.g2.com/survey_responses/domotz-review-11761045/official_response/edit) Thank you for taking the time to share such a detailed review. We are glad to hear that Domotz is providing strong network discovery, remote access without VPNs, responsive support, and solid value for small and mid sized business environments. It is also great to see Domotz helping you maintain accurate documentation and inventory across your client networks. We appreciate your honest feedback on device identification, dashboard usability, and alert configuration. These areas matter a lot in day to day operations, and we continue to improve device classification, expand supported device types, and refine the dashboard and alerting experience based on input like yours. Thank you again for sharing your experience and for choosing Domotz to support your MSP workflows. 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