Ubiquiti Network Management System Reviews & Product Details

What I like most is the centralized dashboard. It gives me a complete, at-a-glance view of all my Ubiquiti devices, which makes monitoring the network much easier. I also don’t have to configure each device one by one, since many settings can be managed directly from the controller. Overall, this has made routine maintenance and troubleshooting more efficient in my day-to-day work. Review collected by and hosted on G2.com.

There are times when I need to access individual devices because not every advanced setting is available from the centralized dashboard. I also think some troubleshooting features could provide more detailed information, especially when diagnosing complex network issues. Overall, these are minor limitations, but adding more advanced management and diagnostic options would make the system even better. Review collected by and hosted on G2.com.

When rebuilding my network infrastructure, I found that Ubiquity products are very easy to set up. They integrate smoothly and communicate well with each other, especially when I add additional products. The reliability and speed have been incredible. They also have very competitive pricing compared to other companies’ products. Their technical support is consistently helpful and responsive, and their AI analyzation has been very helpful as well. Review collected by and hosted on G2.com.

One thing I feel could be improved is a more user-friendly interface in the mobile app. Review collected by and hosted on G2.com.

The system is very user friendly. Can be set up either on mobile or through the web. Great overview and site management of the console. Review collected by and hosted on G2.com.

Limited or missing features for users on IOS Review collected by and hosted on G2.com.

no subscription fees, advanced features, ease of configuring, good interface Review collected by and hosted on G2.com.

requires a bit of learning at first, but not too bad Review collected by and hosted on G2.com.

I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type systems. Installing the devices has always been super easy. Customer support is excellent. And my favorite, they have recently opened up their Security camera platform to allow third-party cameras to connect to the system, I still prefer Ubiquity cameras, but it's an awesome feature. Review collected by and hosted on G2.com.

I have had issues when updating the firmware on my UDM Pro SE where the firmware fails and I have needed to recover the device. I've done this twice and the documentation on the process is not accurate. What it came down to, was the display on the front not displaying what it should when booting into recovery mode. This needs to be fixed. Review collected by and hosted on G2.com.

Facilitating the management of SSID networks used by the corporation, through a very user-friendly interface for the end user. Review collected by and hosted on G2.com.

Nothing at the moment that discredits the use of the Ubiquiti interface Review collected by and hosted on G2.com.

The visual interface is quite intuitive, and data can be sorted in a variety of ways, including through built-in metrics and regular reports on aspects of network operation which the small-scale or less experienced user wouldn't even know to ask for.

Adoption and provisioning (automatic configuration to work in your network) of new devices like UniFi security cameras, security gateways, Wi-Fi access points, and UniFi phones is a snap, making implementation of network expansions and integration of new equipment simple and easy.

A daily scan of the network console, from a web browser or a mobile device app, keeps you on top of your network health, and premium support plans are available for those who need product experts to be immediately available. If you have experienced and knowledgable staff, you can avoid the additional support costs. Review collected by and hosted on G2.com.

If you're accustomed to more fine-grained management systems, like those with popular command-line interfaces for configuration, you might find that some of the features that you expect to have available to you aren't immediately accessible through the GUI. SSH access is required to get to these options, using standard Linux command line tools, with the full array of configuration options.

Hot, automatic network failover between gateway and router devices is not yet ready for prime time, but is being worked on. If you need this to function without human intervention, it's not there yet.

Support is available through forum posts only, and is quite sparse, unless you pay for the premium support package. Although the user community on the forums is quite knowledgable and helpful, the best support doesn't come without a cost.

Be aware that this system works only with Ubiquiti's own UniFi branded equipment, and while devices from other manufacturers can be seen in the list of network endpoints, they can't be managed (aside from DHCP reservation). Even Ubiquiti's UISP and Edge Router lines cannot be managed by this system, so be sure that anything you buy (https://store.ui.com) is compatible.

If you didn't purchase your equipment DIRECTLY through the UniFi store, you won't get warranty RMA support from the company, and will have to go back to the vendor from which you purchased the hardware for any replacements. Bear this in mind when shopping. Many devices are chronically sold out, and come back into stock infrequently and for very short periods of time. Get on the email alert list for these if you need them and aren't willing to pay scalper-level prices (often up to double) for them. Review collected by and hosted on G2.com.

Ease of use and simplicity in managing multiple client sites. Between switches, access points, gateways, cameras, their product has been awesome for our business and clients. Implementation is fairly easy even when segmenting out multiple networks. Changing network override and managing VLAN is a breeze. Multi-tenant management is awesome. Review collected by and hosted on G2.com.

I have noticed when locations have cabling issues, it seems to brick the UniFi switches. Outside of that slight issue, the product has been awesome. Review collected by and hosted on G2.com.

Everything. It's relatively easy to set up and understand. It integrates easily, is easily maintained and a reasonable cost. The networking platform allows the integration of VoIP and security cameras with ease. Review collected by and hosted on G2.com.

Their support can be a little opaque and tough to get a response from. The community is excellent though and you can usually find the support you need through the community forums. They have staff who monitor the forums and chime in with help as well. Review collected by and hosted on G2.com.

UBiQuati is designed to provide users with centralized management of their network infrastructure, including wired and wireless devices.

It offers a user-friendly interface that allows users to monitor and configure their networks.

It provides detailed analytics and reporting features to help users optimize their network performance. Review collected by and hosted on G2.com.

UBiQuati does not offer as much customization as other network management platforms, limiting their ability to tailor the platform to their specific needs.

UBiQuati can be relatively expensive compared to other network management platforms, which can be a drawback for small businesses or individual users. Review collected by and hosted on G2.com.