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Sequence

By Sequence HQ

4.8 out of 5 stars
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Sequence Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

4 months

Sequence Integrations

(11)
Integration information sourced from real user reviews.

Sequence Media

Sequence Demo - Sales-led billing automation
Designed for companies with hybrid pricing and custom deal terms. From usage based pricing to automated proration, monthly or calendar billing, multi-year contracts and more.
Sequence Demo - Modern CPQ
Create sales quotes that win deals. E-signature included.
Sequence Demo - Invoicing built for modern tech companies
Auto-generate and send invoices to customers in minutes. Create a delightful billing experience with hosted invoices aligned with your brand.
Sequence Demo - Accounting, ERP and CRM integrations
Integrate Sequence with your existing Finance and Commercial tool stack.
Sequence Demo - Sequence Dashboard
Birds-eye view of billing, quoting and receivables data
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Sequence Reviews (54)

Reviews

Sequence Reviews (54)

4.8
54 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Hospitality
TH
Small-Business (50 or fewer emp.)
"Great product for outsourcing the billing process"
What do you like best about Sequence?

Billing against complex pricing models was important to us, so Sequence’s ability to handle even the most complicated pricing situations made it our top choice. Their team also took on all the work of getting us up and running on the platform, which made switching from Stripe Billing a very smooth process. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

We’ve only been on the platform for a few months but there’s nothing to dislike so far; the team has resolved all issues we’ve encountered very quickly and been extremely open to hearing our feedback. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Very intuitive system, helping us streamline our billing process."
What do you like best about Sequence?

We're constantly exploring different pricing models as we grow, so finding a billing provider that could support anything we throw at it was crucial. We can handle everything through Sequence - usage-based, flat fees, percentage pricing, minimum commitments etc. The QuickBooks integration is great, with item syncing and account code mapping that keeps our books organized. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

The duplicating schedules process, that can only be doing one by one. It would be good to select more than one client when duplicating a schedule. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Sequence User Review"
What do you like best about Sequence?

Being able to automatically send accurate invoices for our custom contracts was very important because have dozens of usage-based products. My sales team appreciates the simple process to send a branded quote and our customers love the simple signature workflow. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

Sequence has grown so much since we initially signed, and nothing to dislike comes to mind. The team has always been very open to feedback on what would improve our experience and has shipped features for us. I’m really looking forward to seeing what’s next on their roadmap. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Smart billing tool!"
What do you like best about Sequence?

Scheduling functionality updates are super clear, allowing us to set and forget for the length of the contracts. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

No improvements to suggest, very happy with the product overall. Review collected by and hosted on G2.com.

Juan E.
JE
Finops
Mid-Market (51-1000 emp.)
"Sequence is a reliable and flexible billing system that simplifies subscription management"
What do you like best about Sequence?

Sequence is a web-friendly, powerful, and highly accurate billing system that streamlines financial operations with ease Review collected by and hosted on G2.com.

What do you dislike about Sequence?

So far, Sequence has improved exponentially and continues to deliver better solutions for its users Review collected by and hosted on G2.com.

George H.
GH
Founding Account Executive
Small-Business (50 or fewer emp.)
"Great team and great product"
What do you like best about Sequence?

Shipped all of the features I asked for very quickly while providing top-notch support. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

Quotes are now saving and the system is operating flawlessly! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Great platform and customer service!"
What do you like best about Sequence?

We chose Sequence for its ability to automatically generate usage-based invoices, streamlining our billing and invoicing process. The team has been fantastic in supporting our go-live—special shoutout to Killian! Their responsiveness has made implementation smoother and faster, and their openness to feedback is truly appreciated. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

It would be great if Sequence offered deeper integration with HubSpot and more customization options, but these are not major concerns. That said, their focus on delivering new features is exciting and beneficial for clients! Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Great platform for complex pricing plans"
What do you like best about Sequence?

The flexibility of the Sequence billing module has enabled us to automate our entire revenue collection workflow for our complex usage-based pricing model and bespoke deals.

The platform is very easy to use, and creating billing schedules is really simple, which automatically generates accurate invoices for all of our custom contracts. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

From the product point of view the core functionality around billing is fantastic, but we need deeper integration to allow smooth automation from quote through to billing and reporting and truely reduce the time and effort spent across the business on billing.

As a business, the customer support during onboarding and ongoing has been fantastic! Any of our questions have been resolved quickly by the Sequence team. Shipping velocity of new features since we signed has also continued to be impressive. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business (50 or fewer emp.)
"Does everything we need it to do and more!"
What do you like best about Sequence?

The flexibility in how many kinds of billing scenarios it can handle, and the responsiveness of the support team! Review collected by and hosted on G2.com.

What do you dislike about Sequence?

My individual main concern is for them to continue being a successful business and last forever Review collected by and hosted on G2.com.

FD
CEO
Small-Business (50 or fewer emp.)
"Sequence is great for metering billing solution, outstanding support too!"
What do you like best about Sequence?

Sequence has removed the need for us to make a dedicated accounts receivable hire. They are accurately automating invoicing for contracts,, which include usage-based pricing, parent-child billing, minimums, and discounts. The clean invoices and automated payment reminders are great bonuses for us. Review collected by and hosted on G2.com.

What do you dislike about Sequence?

Nothing comes to mind, sequence has been really helpful, especially for meteric Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

4 months

Perceived Cost

$$$$$
Sequence Features
Payments
Accounting
Payments
Templates
Digital Invoices
Approvals
Due Dates
KPIs