# Relay.app Reviews **Vendor:** Relay.app **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.9/5.0 **Total Reviews:** 86 ## About Relay.app Relay.app is the easiest way for anyone to build an AI team that works for you. ## Relay.app Pros & Cons **What users like:** - Users find Relay.app's interface to be **intuitively easy to use** , enhancing efficiency in the hiring process seamlessly. (22 reviews) - Users love the **automation capabilities** of Relay.app, greatly enhancing efficiency in their hiring and workflow processes. (13 reviews) - Users value the **easy workflow management** of Relay.app, noting its speed and simplicity for quick automation tasks. (9 reviews) - Users praise the **ease of use** of Relay.app, finding it straightforward for client interactions and automation. (8 reviews) - Users appreciate Relay.app's **simple and clean UI** , which enhances their experience while managing multiple tasks effortlessly. (8 reviews) - Users love the **easy integrations** with popular services like Gmail, Slack, and Salesforce, enhancing workflow efficiency. (7 reviews) - Interface Intuitiveness (7 reviews) - Intuitive (7 reviews) - Automation Features (6 reviews) - Quick Setup (6 reviews) **What users dislike:** - Users feel that Relay.app has **limited integrations** , hindering its compatibility with other essential tools and systems. (9 reviews) - Users find Relay.app to be lacking essential **features like workflow duplication and integrations** , limiting its functionality and appeal. (5 reviews) - Users find the **pricing steep** for Relay.app, with credits running out quickly leading to higher costs. (3 reviews) - Users report **inaccuracy in trigger timings** and unclear AI credit usage, impacting automation efficiency and effectiveness. (2 reviews) - Users note a **steep learning curve** with Relay.app, making it hard to choose the best options initially. (2 reviews) - Users find Relay's **limited features** hinder its integration with various tools and usability in projects. (2 reviews) - Access Management (1 reviews) - API Complexity (1 reviews) - Automation Complexity (1 reviews) - Connectivity Issues (1 reviews) ## Relay.app Reviews ### 1. From Hours to Minutes: How I Finally Found My AI Workflow Engine **Rating:** 5.0/5.0 stars **Reviewed by:** Valerio Z. | Digital Marketing Management CDP & CDP AI Agents, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Relay.app?** It's very to use and easy to implement and learn. It covers my use cases. The customer support is amazing and also the CEO is very enganged and very helpul. Love it! **What do you dislike about Relay.app?** Nothing to say here. I really like the Relay.app **What problems is Relay.app solving and how is that benefiting you?** I’ve tested quite a few tools for automation workflows and AI agents, but with Relay I finally found what I was actually looking for. What stands out immediately is how effortless it is to get started. You don’t need to think in complex logic or technical structures. You simply describe what you want, and the workflow starts taking shape. That alone reduced my setup time drastically. The biggest value for me is efficiency. What used to take hours can now be done in minutes. It removes friction and lets you focus on the actual outcome instead of the process. Another key highlight is the support. It’s fast, responsive, and genuinely helpful. You feel that the team is close to the product and continuously improving it based on real user needs. From my perspective, this is a tool that works across levels: Beginners can start immediately without coding Advanced users can build powerful AI agent workflows It’s rare to find a tool that balances simplicity and capability this well. If you’re looking to build automation workflows with less effort and real impact, Relay is definitely worth using. ### 2. Easy-to-Use Tool with Incredibly Helpful, Communicative Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Sebastian V. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Relay.app?** Relay provides a very useful tool thats easy to use. Their team and customer support has also been incredibly helpful and communicative. **What do you dislike about Relay.app?** I think sometimes the varying differences in subscription plans can be confusing but their team has been very helpful in differentiating what you may need at your company. **What problems is Relay.app solving and how is that benefiting you?** Relay is currently helping my team upload large amounts of data into Notion, which can be complicated given the amount of data and the sorting required. We are currently now looking to use Relay as a way to automate this upload process we do every month as well. ### 3. Relay Makes Agents Click in the Classroom—Easy to Use with Exceptionally Kind Support **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie H. | Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Relay.app?** I started using Relay app because I needed a way to show my students what AI agents can actually do, without using anything that could compromise or be blocked for security reasons on our university network. Relay was the perfect choice. Just a note- this review is from someone in the academic field. I don’t use it for business. I mostly use it as a teaching tool in my AI literacy class. Instead of just talking about agents in theory, I can actually demonstrate them in action. It makes the whole idea click for students in a way a lecture never could. They get to see it, not just hear about it. What I love most is how easy it is to use. I’ve even use it on my phone (not how it’s intended) but it still works, which says a lot. They provide a nice a nice variety of apps to experiment with, which is great for teaching because students can start to imagine their own use cases pretty quickly. Their customer service is exceptionally kind! They even reach out to make sure things are going okay and are super helpful. If you have any issues they will get back with you fast. **What do you dislike about Relay.app?** If I had one small wish, it would be for even more creative or experimental apps. **What problems is Relay.app solving and how is that benefiting you?** As explained , my problem is that I need to show students how to use AI agents easily and securely. They even offered to talk to my class for educational purposes! ### 4. Turns Complex Tasks Into Simple, Step-by-Step Processes **Rating:** 5.0/5.0 stars **Reviewed by:** איל . | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Relay.app?** Wisdom paired with simplicity: the ability to take a complex task and turn it into a clear, step-by-step process, presented in straightforward formats, with room for testing and correction along the way. **What do you dislike about Relay.app?** I’m a new user. I tried the product for about a month and, a few weeks ago, I decided to become a paying customer. As a new customer, you sometimes make mistakes during the building process. The system itself helps correct the process, but to make things more efficient, I needed support. I received support and assistance, as well as excellent customer service. **What problems is Relay.app solving and how is that benefiting you?** AI-integrated automation processes that help you streamline your work, shorten workflows, and manage your firm more efficiently. ### 5. Relay.app: Seamless Workflow Automation with Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jed W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Relay.app?** The UI is really clean and easy to follow.. The have many built-in connectors that make setting up secure access to different accounts, like Google or third-party services, really simple. The error reporting in Relay.app is great because I can immediately see why things go wrong, and the built-in AI assistant makes it easy to resolve these errors. I also love that they are making improvements at a really rapid pace and are very responsive to the community on Slack. Whenever I have had a question or issue, their team quickly responds to help answer my questions and get things fixed. One Saturday afternoon when I had a question about a small missing feature, one of their developers jumped into a Slack conversation with me and, less than an hour later, had created and launched the feature, which I could put to use right away. **What do you dislike about Relay.app?** This is super minor, but the only feature that would help in some cases is allows third-party apps and services to publish connectors to their services on the Relay platform. **What problems is Relay.app solving and how is that benefiting you?** I'm a developer so I know how to write snippets of code to connect services and create workflows from scratch, but Relay's platform just saves so much time in creating and maintaining workflows. ### 6. Seamless Automation with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Relay.app?** I like the ease of use and integrations that Relay.app offers. The simple process to set things up and generate a run is really convenient. The various integrations including HubSpot, Gemini, Chat GPT, and others make it incredibly functional for my needs. I also appreciate how everything is provided in a one-page summary, saving me time and giving me exactly what I need at a glance. It highlights key updates, next steps, and even coaching points that I can share with my team. Additionally, the initial setup was very easy, one of the most ease of implementations we've ever had to deal with, especially with the assistance of one-on-one time with Jacob. **What do you dislike about Relay.app?** The only improvement is more automation on the stance of credits that are being used to the user. I'd like to set up a weekly notification for the number of credits left in my account or a percentage, and then view my target based on past runs or a past period. **What problems is Relay.app solving and how is that benefiting you?** Relay.app provides me with a one-page summary of tasks, demos, and calls, saving me time with key updates and next steps. It helps me share coaching points with my team and get exactly what I need at a glance. ### 7. Effortless Workflow Automation with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Relay.app?** I like the unbelievable ease of use with the new chat that creates the workflow for me. It's great that I can just tell the chat the kind of workflow I want, and it will build it for me, so I don't have to remember how a workflow works. I also appreciate the constant evolution of the product and, perhaps above all, the customer service; they're always there for me. Setting up Relay.app was very easy, and I have been using it for quite a while now as one of their longest serving clients. **What do you dislike about Relay.app?** I'd like to be able to buy bundles of credit for those months when I use too much. **What problems is Relay.app solving and how is that benefiting you?** Relay.app helps manage client engagement by surfacing those we need to contact, automates data entry into Airtable from enquiry forms, tracks brochure distribution, and sends Slack alerts for events. It offers many possibilities we're still exploring. ### 8. Cancel Zapier and switch immediately! **Rating:** 5.0/5.0 stars **Reviewed by:** Pritesh P. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Relay.app?** I find Relay.app super easy and fun to use, especially with the assistant helping along the way. It's the first platform where we've been able to implement API integrations ourselves, making API access truly accessible. The built-in integrations with Gmail, Notion, and Google Forms are super helpful, and it stands out above other platforms we've used like Zapier. **What do you dislike about Relay.app?** Nothing I can think of. Integrations are rapidly growing/improving and the platform just works **What problems is Relay.app solving and how is that benefiting you?** I use Relay.app for inbound sales management and managing bills across our hotels. It's fun and easy, with a helpful assistant and API accessibility. We've implemented integrations ourselves, which wasn't possible with other platforms. ### 9. User-Friendly Automation with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** James N. **Reviewed Date:** February 11, 2026 **What do you like best about Relay.app?** I like the easy-to-use user interface of Relay.app, and how I can use a natural language prompt to set up and improve workflows. I really like how I can talk to the AI agent about what kind of workflow I need, and it creates the workflow on the right side without having to use many clicks. Natural language conversation makes it so that, as a beginner-level user, the learning curve isn't steep, allowing me to start using the product easily from day one. The initial setup is very easy. **What do you dislike about Relay.app?** Once I log into Relay.app, and visit the website, I see a 'Log In' button. Maybe I should be taken to the dashboard right away here? Also, there are some small UI bugs, like the text bubble being cut off. It might make sense to make it easier for users to buy more tokens when needed. **What problems is Relay.app solving and how is that benefiting you?** Relay.app automates my email generation workflow, making it easy to receive learning materials. The intuitive user interface and natural language prompts simplify workflow setup, reducing the learning curve and allowing me to use it effectively from day one. ### 10. Seamless Integration, Enhances Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Relay.app?** I find the new agent chatbot on Relay.app amazing because it helps me utilize all the most advanced features in an easy English language format, making the interface much smoother. I don't know how to code, so the chatbot makes it really accessible and helps improve my workflows. Relay.app does a lot of neat things with its expansive functionality, and setting it up was very easy and simple. I also appreciate how Relay.app integrates well with Dropbox, Notion, Kit, Gmail, and different AI models. **What do you dislike about Relay.app?** I'd like to see even more app integrations, but for the most part, everything I need is there. **What problems is Relay.app solving and how is that benefiting you?** I use Relay.app to tag and save attached receipts to Dropbox. It notifies me of new newsletter subscribers and automates tweet summaries, so I don't need to log on to Twitter. The chatbot makes advanced features accessible in English without coding, improving workflows. ### 11. Streamlined hiring with automated data sorting **Rating:** 5.0/5.0 stars **Reviewed by:** Arslan Z. **Reviewed Date:** January 27, 2026 **What do you like best about Relay.app?** I use Relay.app to make the hiring process in our company automated, and I like that it helps sort emails and data from candidates automatically, saving several man-hours. The UI is easy to use—it's spacious, everything is clear, easily searchable, and accessible. The initial setup was very easy. **What do you dislike about Relay.app?** Sometimes, the triggers take a bit of time to fire. Secondly, timestamp formatting is an issue. **What problems is Relay.app solving and how is that benefiting you?** I use Relay.app to automate our hiring process, sorting emails and data from candidates automatically, saving several man-hours. ### 12. Effortlessly Automates Tasks with AI **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. **Reviewed Date:** January 20, 2026 **What do you like best about Relay.app?** I like the simplicity of using Relay.app. You don't have to be an expert to use it. I also appreciate that I can get into a great server with other connectors and other apps. The initial setup was very easy, and I can imagine the simplicity. **What do you dislike about Relay.app?** I think the credits run out so quick. So it can become expensive. **What problems is Relay.app solving and how is that benefiting you?** Relay.app solves lead generation by automating tasks with AI agents. I can get leads automatically from LinkedIn using its sales assistant. ### 13. Powerful Multi-Agent Chat Workflows with Outstanding One-Shot Results **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth C. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Relay.app?** The new interface where I can create (and run) a complete workflow of Multi Agents by a chat interface. I created a "law office" workflow and the output from the new workflow was better than what my laywer's office created themselves. ONE SHOT! **What do you dislike about Relay.app?** My inability to easily connect my APIs and use the AI models from my accounts, and not the "AI Credits" **What problems is Relay.app solving and how is that benefiting you?** Create multi agent workflows from scratch, connected to multiple sources. ### 14. Time-Saving AI Agent That Makes Building Automations Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Relay.app?** I love the AI agent that walks you through building different automations. It's been more time-efficient and helpful for someone like me, who's a little newer to AI automation tools and agents. **What do you dislike about Relay.app?** My only limitation is that for some of the automations I need, it eats up credits very fast, but I would highly recommend. **What problems is Relay.app solving and how is that benefiting you?** It's truly helped me improve my company's ecosystem. I am still working through the tool, but I've made significant progress so far. ### 15. Effortless Client Communication with Relay.app **Rating:** 5.0/5.0 stars **Reviewed by:** marco p. **Reviewed Date:** January 30, 2026 **What do you like best about Relay.app?** I like how easy Relay.app is to use, especially for talking to my clients. It also helps me with coding stuff easily, which is great. The initial setup was simple and straightforward. **What do you dislike about Relay.app?** Nothing **What problems is Relay.app solving and how is that benefiting you?** I use Relay.app for talking to clients and it saves me time. ### 16. Solid Platform and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Lincoln T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Relay.app?** Relay works great, solid, platform, and very easy to use. **What do you dislike about Relay.app?** Pricing is pretty steep compared to things like N8N. **What problems is Relay.app solving and how is that benefiting you?** Easy automation that my whole team can build. ### 17. Review of Relay.app **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro B. | Operational Manager, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Relay.app?** What I like best about Relay.app is how it keeps everyone on the same page without needing constant check-ins. It’s simple, clear and really helps move things forward without extra noise. **What do you dislike about Relay.app?** One thing I dislike about Relay.app is that it can feel a bit rigid when a task or workflow needs flexibility. it’s great for structure but sometimes real-life projects don’t fit perfectly into that mold. **What problems is Relay.app solving and how is that benefiting you?** Relay.app is solving the problem of scattered communication and missed follow-ups in collaborative workflows. By centralizing tasks and updates in one place it helps keep everyone aligned and accountable saving time and reducing the need for endless status meetings. ### 18. Game changing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Matt P. | Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Relay.app?** As a department of one, the more I can automate, the better. Relay has been a game-changer for marketing and partnerships. Saves me countless hours per week and is super affordable. It was a quick learning curve to get started and already using 5-10 different flows within the first week. **What do you dislike about Relay.app?** It would be great to be able to send aesthetic, mass emails from Relay without needing to use a separate mail client/integrated email software. **What problems is Relay.app solving and how is that benefiting you?** Automating manual workflows ### 19. A Game-Changer for Workflow Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Rocio G. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Relay.app?** I implemented the relay app as our main automation tool this month and was super easy. I’ve been using Relay App, and I can confidently say it’s one of the most intuitive and powerful automation tools I’ve come across. Despite not being a programmer, I find it incredibly user-friendly while still offering the robustness needed for more advanced workflows. (I use it every day) Relay stands out because of its AI-powered automation, which allows for the creation of sophisticated processes with minimal effort. It takes automation beyond simple task management, making orchestrating complex workflows without technical expertise easy. The drag-and-drop interface is smooth, and the platform’s flexibility ensures that I can customize my automations exactly the way I need. If you’re looking for an easy yet powerful automation tool, Relay is a must-try. Whether you’re a beginner or a power user, it simplifies workflow automation like no other! PD: Customer support is great!! **What do you dislike about Relay.app?** Limited Native Integrations: While Relay is already powerful, it would be even better with a broader range of native integrations with popular tools **What problems is Relay.app solving and how is that benefiting you?** automation of recurring tasks ### 20. Best automation tool by far this 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Sevino E. | AI Agent Builder / Notion Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Relay.app?** Relay.app is the easiest platform I learned. Building workflows in Relay takes less time and it's loads fast also. I love using the Runs page to debug if I encounter errors. The learning curve is not too steep and good for beginners without coding background. As an automation consultant, Relay.app has helped me close multiple clients by allowing me to build and automate workflows. The most workflow I built is automating invoice generation. **What do you dislike about Relay.app?** The feature to duplicate a workflow to a different workspace is not yet available. Adding this feature would be super beneficial for consultants. **What problems is Relay.app solving and how is that benefiting you?** For me, it eliminates the need for manual admin work, like generating invoices, allowing me to focus on high-value creative tasks. • Tally Form to Notion: 5-10 minutes saved for each entry • Drafting LinkedIn Content: 30-60 minutes per 1 Linkedin post • Generating Invoice using Notion + Google Docs: 10-15 minutes per invoice ### 21. The Only Automation Application That Makes Sense On First Run **Rating:** 5.0/5.0 stars **Reviewed by:** Saad H. | Ambassador, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Relay.app?** Relay.app's intuitive interface makes building workflows straightforward, even for automation novices. Its AI-driven features, combined with the Human-in-the-Loop functionality, allow for seamless automation with necessary human oversight. I like how it balances efficiency without sacrificing control. **What do you dislike about Relay.app?** I believe the filteration and grouping features, specifically those in Gmail could be improved, because it is a chore to set manually the OR and AND conditions. They could take inspiration from how Notion does Filters. **What problems is Relay.app solving and how is that benefiting you?** Relay.app has demystified the automation process for me. I use it mainly to parse information from my emails that is in odd formats to databases I have in Notion, and the AI features help make that happen seamlessly. I get to save a lot of time and if there's chance of error Relay easily notifies me. The platform's focus on AI and the option for human intervention ensure that even complex tasks are handled efficiently, with a personal touch when necessary. ### 22. Simple but Impactful **Rating:** 5.0/5.0 stars **Reviewed by:** Michel H. | CEO & Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Relay.app?** I love the way it is built, the experience is easy to understand, there are many templates to use, and once you start understanding the platform better, it is easy to test and create. **What do you dislike about Relay.app?** Nothing much, want more templates and the basic knowledge to start creating my automation processes. **What problems is Relay.app solving and how is that benefiting you?** Benchmark, competitor analysis, market analysis, finance automation, marketing automation, linkedIn reports ### 23. LIFE-CHANGING! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Owner/operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Relay.app?** Tradesman by nature. Relay has allowed me to build integrations for my service business that have completely automated my office and saved us countless hours of time and money. The team has been phenomenal. Cannot speak highly enough. They have customized individual items to my business needs! **What do you dislike about Relay.app?** Would be nice to have it on a mobile app. **What problems is Relay.app solving and how is that benefiting you?** Reducing the monotonous repetitive tasks. Time and money! ### 24. Intuitive interface, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Dan M. | sole proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Relay.app?** I am not a programming or code guy, just someone who turns knobs on boxes to make things work. As long as I don't have to look too far into the box, I am good! And for me, Relay's knobs are easy to turn. I run a one-man business, so everything falls into my lap - execution of the orders for clients, billing, scheduling, sending files to offsite workers, etc. It's a lot of balls I can drop at any given moment, and Relay's been a big help keeping everything in the air. When I have files to send off to offsite talent, Relay's automation notifies them that the work is ready. When I make an appointment with a client on Google calendar, I've got a Relay workflow that sucks all the data from that calendar event, creates a directory structore for the job, generates an invoice and drafts an email to the client with invoice attached. It seems that whenever I find a hole in the way I do (or don't do!) the work I need to get done, I can create a Relay automation routine that fills that gap. I use these routines I've written every day. integrating it with the Google products I use has been very easy - and if an integration isn't working quite the way it should, the staff at Relay jumps right on it to see if corrections can be made. Support is absolutely amazing - I feel less like a customer and more like a partner invested in this product. **What do you dislike about Relay.app?** Having not used a heck of a lot of other automation apps, it's tough to find a weak spot with Relay. **What problems is Relay.app solving and how is that benefiting you?** When my scattered mind is unable to remember to accomplish necessary tasks or wants to leave billing "until later" because there's too much work to be done, Relay is there to pick up the ball. ### 25. Easiest to use AI-powered workflow builder with incredible customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Relay.app?** It was a snap to get started with Relay.app and get big wins quickly. The drag and drop interface is much easier than Zapier, and I loved the ability to test each step before publishing. The most common AI workflows come out of the box, letting me easily extract data from an email or summarize an article. The customer support is incredible and highly personal. It's clear from the onboarding that this is a small and growing startup, but their product is just as polished as the big players. I use this for my business, so I appreciate that there are unlimited users on the team plan. It was easy to share workflows with the team. The integrations that are available are clearly curated for business use--I was able to find integrations with most services we use in our work. I have used Relay.app for only a few weeks and I am already a raving fan. I'm always looking for excuses to build more workflows with it and get more time back in my day. **What do you dislike about Relay.app?** The product is stable, but still adding new features, so some features I wished it would have are not available quite yet. Sometimes a utility function I expect to exist does not, requiring me to employ a workaround. Many folks mention the limited number of integrations, which is true, but I am still pleasantly surprised how thoughtfully they have chosen the integrations that they do have. It definitely caters to the business market over personal use, which is fine since that's my use case. **What problems is Relay.app solving and how is that benefiting you?** Automation of administrative workflows that require some human intelligence or intervention ### 26. Streamlined, User-Friendly Workflows & Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Raghav S. | Assistant Director, Mental Health, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Relay.app?** I love the User Interface of Relay.app. The number of integrations are certainly less than major competitors (like Zapier or Make), but the integrations that they do have, are significantly better than other automation tool. That's primarily because everything is very easy and intuitive. Their integrations also just work - no weird clunkiness. But the highlight is their amazing customer service - The founder, Jacob, himself got on a Zoom call along with another team member to help me figure out a workflow for my need. Their human-in-the-loop approach, and AI processes, are pretty great as well. **What do you dislike about Relay.app?** The biggest limitation at this point is the limited number of integrations. While they aim for quality of integrations (which I appreciate), it would be good to see them add more integrations. **What problems is Relay.app solving and how is that benefiting you?** Relay is great at automating connections and workflows across apps. Their intuituve UI, AI integrations, and human-in-the-loop approaches have been a game-changer for me. ### 27. A great combination of intuitive layout with effective automation features **Rating:** 5.0/5.0 stars **Reviewed by:** Abe B. | Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Relay.app?** Relay feels like the modern answer to the rise of no-code tools. It allows you to easily add a layer of automation onto your favourite tools, putting you in control of your own custom workflows. I have onboarded several clients onto Relay who had no prior knowledge of automation tools, and all were able to get to grips with it and build their own flows with ease. I continue to be impressed by the ease of use and implementation. When comparing to other market leaders: think of Relay as the intuitive step by step layout of Zapier, combined with the depth of functionality of Make. However, compared to both of them: Relay has a very generous free plan compared to Zapier, and is much easier to learn than Make. Whether you're looking for your first automation partner, or you're an experienced automation expert, I can't recommend giving Relay.app a go enough. **What do you dislike about Relay.app?** Due to it being a relatively new player on the market, it is missing some integrations that other players have. Some of this is due to those partners not yet releasing options beyond Zapier, and some are simply due to prioritisation of what gets developed. Check out their integration list to make sure the apps you use are already integrated. I will say: the team is very responsive, and extremely open to feedback. It's one of the benefits of going with a smaller team: you get access to truly passionate people who love their product. I've seen features requested and implemented within 48 hours. **What problems is Relay.app solving and how is that benefiting you?** I mostly use Relay.app in my Notion workflows. It allows me to seamlessly connect databases with complex automations, or integrate other tools as needed. Some of my most used workflows: - add an email to Notion by adding a label in my inbox - send an email summary of tasks completed each week - automatically create and draft invoices for active clients each month - linking data from sources like Jira, Harvest, Stripe, Airtable, and more These automations either save time on tasks I was previously doing manually, or open up a whole other world of possibilities that I wouldn't even consider if they weren't able to be automated. ### 28. Automating responses and outbound product updates using Gmail with Relay.app **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Relay.app?** The app is mordern and intuitive. Making integration connections to Gmail, Slack and Salesforce are quick and easy. Useability is key here, as you can quickly test the workflows to detmine if everything is working as desired. Spent less than two hours to make a few key workflows. The workflows can be cloned, which makes the process much faster. I'm suyre our team will have more to say in the coming weeks as we've just started using the tool. So far, so good. **What do you dislike about Relay.app?** It's not specifically a problem with Relay, though if user A has the Salesforce access and user B is setting up a workflow, it will require user A to setup the Salesforce part and then user B can finish the flow and even manage the Salesforce portion of the flow. Relay actually does a pretty good job of navigating this permissions issue on the flow and once you create a few flows, it becomes second nature. **What problems is Relay.app solving and how is that benefiting you?** Beyond some of the customer product updates outbound messages, we expect the tool to be able to auto-respond to some of the most common questions customers ask. ### 29. Automation and AI, elegantly coupled! **Rating:** 5.0/5.0 stars **Reviewed by:** Suman R. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Relay.app?** - Relay offers numerous valuable and powerful features. - Relay's UI is simple and clean, providing a smooth user experience. The UI for such a multifunctional tool is not overwhelming, making it more engaging. - Support from the Relay team has been EXCEPTIONAL and I hope it remains the same as they scale. - It is quite easy to use and implement, and there is depth in technical features should you choose to explore further. - Having the Human Loop feature is a game changer as it helps to stitch together even more complex workflows. - Though our uses have not required extensive integration, integrations with other apps and platforms have been straightforward. **What do you dislike about Relay.app?** - In general, there could be more help videos showcasing the complex automation that Relay is capable of. Additionally, these videos could be served up to the user based on the current context. For example, if we are working on a specific automation, relevant videos could be surfaced in the help chatbot. - While Relay has numerous powerful features, they are not immediately apparent. Perhaps the team can showcase creatively showcase/upsell these features ("feature of the week" videos etc). - More RAG please! Coming from a more technical role, I think this could be a huge product differentiator - Version tagging could be useful. For now, we can revert to previous versions for any automation, but it may be helpful to let a user tag specific versions of automation. With this sounds very version control-like, it could be useful if automations are always evolving, as it is in our case. **What problems is Relay.app solving and how is that benefiting you?** - Automating internal workflows - Using AI for finessing data extraction - Using AI for non critical decision making ### 30. Order form automation **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie D. | Owner and Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2024 **What do you like best about Relay.app?** I've been using Relay for a few weeks now, and in that short amount of time I have been able to take my business from screen shots, and papers to fully online and automated. It's hard to put into words what this software has enabled me to do, I currently use a couple different automations but the biggest one is google forms automation's. There is so many different options to chose from and I can't wait to mess around more with all the different options, to help me out even more. One of my favorite parts is the price, it's unbeatable, the cheapest I could find. I would highly recommend this software to anyone looking to automate any part of their personal or business practices. **What do you dislike about Relay.app?** I have no dislikes so far about the app software **What problems is Relay.app solving and how is that benefiting you?** Helping automate my entire business order form, and much more ### 31. Very intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Raphael M. | SAP BI Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Relay.app?** Relay.app has a very intuitive UI and lots of integrations with 3rd party apps. It's very easy to connect your email or social media accounts and build automations on top of them. **What do you dislike about Relay.app?** UI a bit glitchy with Safari, I have to use Chrome on my MacBook. **What problems is Relay.app solving and how is that benefiting you?** I have automated the creation and formattting of a weekly tasks done report for my client, based on my time tracking and a Jira connection for example. ### 32. The best workflow automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney H. | Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Relay.app?** I've used Relay to automate my prospect tracking and outbounding process and it's streamlined everything! It's way easier to use than Zapier so I was able to quickly build my playbook and get going. The AI features are built in, so I can embed generative AI directly into my workflows rather than going to an external application. Lastly, I'm always able to have a human in the loop for my important steps so that I can review and sign off on things before they go out. I can't recommend Relay highly enough for workflow automation! **What do you dislike about Relay.app?** I'm still figuring out how to use some of the more advanced features. **What problems is Relay.app solving and how is that benefiting you?** - Tracking prospects - Automating outbound - Streamlining processes ### 33. Amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Sanja V. | Notion Consultant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Relay.app?** As a non-developer, I sometimes get stuck while setting up complex workflows. I usually search for answers online and spend days trying to figure out a solution to my problem. I did the same thing with Relay.app at first, but eventually, I decided to ask for help, and now I regret not doing it sooner. They would have saved me at least four days of struggle. Their customer support truly goes above and beyond, and you will feel heard. Also important, I received that help even while on the free plan, and later decided to upgrade. As for the functionalities and ease of use, I am still testing it, but so far, my experience has been better than with Zapier or Make, which I used in the past. **What do you dislike about Relay.app?** Would be nice to have a community forum as I usually find some answers to my questions in similar forums. **What problems is Relay.app solving and how is that benefiting you?** Mostly Notion.so integrations with Gmail, Google Tasks etc. ### 34. An automation tool that has considered the limitations of other options—then gone above n beyond. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander N. | Digital Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Relay.app?** I love the simplicity of Relay.app's UI. It is (in my opinion) the best automation tool for users who don't have a whole lot of technical knowledge with such things. Zapier has long been the go-to platform for building automation workflows due to its ease of use and extensive app integrations. However, Relay.app is stepping up and doing it better by offering more flexibility and customisation options, along with a better and more intuitive interface. Plus! Its pricing model blows the comp out of the water. While other automation tools offer a free plan—we all know it really isn't possible to build out workflows without paying a price tag. Relay.app differs completely. **What do you dislike about Relay.app?** Hidden features and functionality. The platform has plenty of tricks up its sleeve. However, it isn't always obivous how to achieve something complex. Like with any software there is some level of learning to understand how the platform operates and the documentation isn't always clear. But for such a young platform—we can't expect their help resources to be the best in the bizz. YET. **What problems is Relay.app solving and how is that benefiting you?** It simplifies otherwise complex automations. Relay.app is making automation accessible to non-technical userswithout the Zapier price tag. The visualisation of robust functionality and error handling is amazing! ### 35. Game-changer for our operation. And truly a user-obsessed tea. **Rating:** 5.0/5.0 stars **Reviewed by:** Mateo C. | Co-founder and Chief Product Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Relay.app?** When I was first pitched Relay I was doubtful how much better this could actually be than other tools like Zapier. I've not only been blown away by the velocity of feature expansion that the Relay team has implemented, but also by how attentive their team is in working with us and helping us expand the use of the product within the rest of the company beyond just a few power users. **What do you dislike about Relay.app?** It has some integrations that we'd like to have, but every time I find a product we're interested in setting up, I see the Relay team paying attention to add it to their roadmap. They move super fast and work with their customers to get those integrations running as soon as they can. **What problems is Relay.app solving and how is that benefiting you?** Automate anything we can think of from operative tasks like planning weeklys, sales inbound and outreach, recruiting, coordination across teams, etc. ### 36. Great Headstart **Rating:** 4.5/5.0 stars **Reviewed by:** Tuan N. | Back End Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2025 **What do you like best about Relay.app?** Simplicity, functionality, and smoothness **What do you dislike about Relay.app?** The 30-second window to respond to webhooks. **What problems is Relay.app solving and how is that benefiting you?** Creating quick workflows and pipelines involving AI ### 37. An easy and enjoyable workflow automation tool to quickly build solutions with **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor S. | Senior Marketing Technology Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Relay.app?** Relay is the perfect business automation platform to add to your tech stack. Relay is great for enterprises who want to remain agile enough to quickly experiment and test new ideas without needing a large engineering effort. The interface is simple and intuitive, making it enjoyable to build out workflows. Relay gives your technical marketers a platform to efficiently integrate tools across your tech stack in a simple and organized way. Customer service is top-notch, quickly responding and solving issues as they arise. Relay has been releasing new features & integrations at a high-velocity and have been highly responsive to new integration requests. **What do you dislike about Relay.app?** Like with any software there is some level of learning curve to overcome to familiarize with how the platform operates. Depending on the complexity of the workflow you are creating, it may require a technical marketer or engineer to polish up. Your average marketer can likely setup simple automations with the pre-built connections but it may require a more technical marekter or potentially an engineer depending on complexity. **What problems is Relay.app solving and how is that benefiting you?** Relay is the perfect toolkit for your tech stack, it enables our organization to quickly build out and test business automations before moving them into production code deeper in the stack. The human-in-the-loop automation aspect is also highly useful for sales, enabling teams to have a human in the automation process. ### 38. Relay is simple, intuitive, effective and the team are supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Abby H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Relay.app?** I've been using the Relay app for a while now, and I must say, it is incredibly simple and user-friendly. You don't need to be tech-savvy to figure it out, which makes it accessible to everyone. One of the standout features is the human-in-the-loop element, which is crucial for ensuring accuracy and reliability. What truly sets Relay apart is their customer support. It's some of the best I have ever experienced. They are lightning fast, super responsive, and consistently go above and beyond to tackle tricky integrations. Their team listens to customer feedback excessively and implements changes that truly enhance the user experience. Relay has become an indispensable tool for us, thanks to its simplicity and exceptional support team. Highly recommended! **What do you dislike about Relay.app?** Nothing I dislike so far, the team are always able to build out the integrations you request. **What problems is Relay.app solving and how is that benefiting you?** One of the most notable benefits is how Relay.app speeds up our business processes. By automating routine tasks and ensuring a seamless flow of information, it helps us complete projects faster and more efficiently. The human-in-the-loop element ensures that there is always a layer of human validation, maintaining accuracy and reliability in our operations. Relay also excels in facilitating information sharing across our team. Its intuitive interface and collaborative features make it easy for everyone to stay updated and aligned, which is crucial for our productivity. This enhanced communication has led to better coordination and faster decision-making. ### 39. Transformational to workflow management efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Director of Project Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Relay.app?** Relay has allowed us to set up complex and detailed automations linking a variety of different platforms. The 'decision path' and 'human in the loop' features really set Relay apart and have allowed us to automate whilst retaining flexibility in any process which requires it. Platforms are incredibly easy to connect and integrate - workflows can be built in seconds with a very straightforward visualisation of the path being created. But my most positive piece of feedback is from Relay's customer support team. Whilst I've only had a couple of times where I've needed some help, they have been incredibly quick to respond and have been fantastic in supporting and coaching me to achieve success - they are willing to share their expertise with new users to help them get up and running or to unblock issues or bugs. **What do you dislike about Relay.app?** Very little. Relay was the first platform we used in this category so I don't have much to compare it with (Zapier, Make etc) - but that's because Relay met all of our needs without having to look elsewhere. **What problems is Relay.app solving and how is that benefiting you?** Complex decision tree automation of SmartSuite processes Automated email processes for meeting agenda and minutes. ### 40. Simplifying workflows with powerful automation but needs more integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Relay.app?** Relay app simplifies the workflow-building process by eliminating unnecessary intermediary steps. It has a strong understanding of data types and reshapes data automatically, so I don’t need to write scripts for every process. **What do you dislike about Relay.app?** Relay lacks enough integrations for common systems, which limits its use across a broader range of tools. Additionally, there's no credentials or secrets management, which is essential when building reusable custom steps. Finally, there isn’t a one-click share option for workflows, which makes it difficult to reuse templates across projects or monetize templates as digital products. **What problems is Relay.app solving and how is that benefiting you?** Relay app solves the problem of integrating different systems by moving data between them and triggering actions based on workflows. It’s helping me automate my inbox, enhance my SmartSuite work hub, and streamline processes across my tech stack, saving time and reducing manual tasks. ### 41. An engaging AI tool that lets you discover and explore. **Rating:** 4.5/5.0 stars **Reviewed by:** Brian L. | VP of Revenue and Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Relay.app?** For someone with limited coding/tech experience, the navigation and interface is very easy to learn and pick up. The support community is thriving and questions are answered promptly with great direction/support. **What do you dislike about Relay.app?** Accounting for AI credits is a bit unclear and you can blow through your balance in a pinch while creating/testing your automations. Would love to see more creative examples of how others are using the product. **What problems is Relay.app solving and how is that benefiting you?** Personal productivity and time savings. ### 42. An automation platform for today's needs **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Andrés L. | Founder, Ops Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Relay.app?** Relay.app has stepped into the world of automations with an approach that seems to me to be very successful. Highlights: - Their integration of AI is brilliant, adding new models quickly and understanding the fundamental role it plays in workflows today. - The “Human in the Loop” approach is so necessary that I don't understand how no one has thought of it before. Huge added value over competitors like Make. - Within the industry standards, Relay.app stands out for its ease of use and accessibility. I firmly believe that it is the best alternative to start in this field. - However, they also take care of the more technical side of things. The recently announced code function is a hit. - Pricing is much cheaper than Zapier and even more accessible than Make. - The customer service is exceptional. **What do you dislike about Relay.app?** The negative points I find with Relay.app are mostly issues that I'm sure they will correct over time. For me, their main areas of improvement are: - Although the major platforms are present, the number of apps and modules is still significantly lower than other competitors. - I miss an academy or more content to learn how to use the tool. **What problems is Relay.app solving and how is that benefiting you?** It allows me to create complex workflows that save hours in my business. For me, it is essential. ### 43. Relay.app Review: A Game Changer in Business Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin B. | Freelance Audio Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Relay.app?** Relay.app stands out in the no-code business automation landscape, primarily due to its innovative human-in-the-loop capabilities. This feature allows the system to pause a workflow until specific criteria are met—whether that involves a data update or a human decision—making it uniquely adaptable and responsive compared to other tools. Additionally, Relay.app's customer support is unparalleled. Their team provides the most attentive and effective service I've experienced among no-code platforms, addressing issues swiftly and with a personal touch. **What do you dislike about Relay.app?** The main limitation of Relay.app is its relatively small size, which currently results in a limited selection of connectors. Despite this, the Relay team's responsiveness is noteworthy. They have consistently demonstrated their commitment to growth and user satisfaction by quickly developing connectors and features upon request. Their proactive approach in expanding their offerings has been impressive, keeping them competitive and on the cutting edge of technology. They won't be small for long! **What problems is Relay.app solving and how is that benefiting you?** Relay.app excels in managing complex relationships within no-code databases, streamlining the process of navigating through layers of connected data. This capability significantly simplifies the automation process, making it easier to build and understand, especially when dealing with intricate data structures. Additionally, the human-in-the-loop feature of Relay.app is a standout benefit. This feature halts an automation workflow until a human intervenes to make a decision, allowing for greater control and flexibility in the automation process. This ensures that critical decisions are made with human insight, enhancing the effectiveness of automated systems. Lastly, Relay.app's reasonable pricing structure is a major advantage for my business. It allows us to implement a greater number of automations without a significant financial burden. This cost-effectiveness means we can extend automation across more areas of the business, boosting efficiency and productivity without compromising on quality or increasing costs. ### 44. Get to know the platform and you will have a simplified and incredible experience. **Rating:** 5.0/5.0 stars **Reviewed by:** lucas s. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Relay.app?** I discovered the platform on a comparison site with other competitors, and there it mentioned that it was the best option among several. In fact, it's very good, I loved the usability, it has a more affordable price than others, the support is incredible. I notice that they are creating more and more integrations. Usability is simple and the experience is great. Every day I am more amazed by the tool. I recommend everyone check out the platform, you will love it. **What do you dislike about Relay.app?** I didn't find anything that discredited it. At first I had some doubts but they were all resolved by support. It's perfect. **What problems is Relay.app solving and how is that benefiting you?** I use it for integration between platforms on which I have accounts. This way, I was able to carry out integrations in a simplified way. What is very good is the simplicity of use for those who are not developers, common or advanced users. It helped me integrate tools quickly and effectively. ### 45. Incredible Customer Support and Easiest Automation Software to use **Rating:** 4.5/5.0 stars **Reviewed by:** Triz E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Relay.app?** - They have the easiest UI to automate workflows and know what is happening at every step of the way - Connecting and authorizing other apps is also the easiest and fastest if you compare it with other automation tools. Straightforward and lacks issues - Their integrated human-in-the-loop and AI steps are amazing and enrich complex workflows by making them simple to set up. - Continuously making great updates, fast customer support and listening to their customers to prioritize in the roadmap. **What do you dislike about Relay.app?** - They're moving fast and making new updates and integrating new apps continuously but, of course, there are fewer apps and products vs if you compare them with other automation tools. **What problems is Relay.app solving and how is that benefiting you?** - Automation of repetitive tasks to save time and money. - Improved data quality as it no longer needs to be copy-pasted manually between apps. - Better data management and greater insights as data is automatically posted where it needs to be. - Increased motivation of employees as their tasks as now aligned with their professional development. ### 46. Unbelievable Value and Fantastic Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett C. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Relay.app?** Relay.app is incredibly user-friendly, and the team is aggressively working to add new integrations all the time. I've used several automation tools in my day, but Relay.app is by far the most intuitive to use. Customer support is not only responsive but personalized and really helpful. I now use Relay.app almost exclusively, and I find it integrates with almost every tool I use. I use Relay.app several times a week and would recommend it to anyone looking for an easy way to start automating their work. **What do you dislike about Relay.app?** Relay.app is relatively new to the market, and while they don't have as many integrations as Zapier or Make, they have many of the most popular tools and are always adding new integrations. **What problems is Relay.app solving and how is that benefiting you?** As a consultant, I use several different tools that need to talk to one another (e.g., Notion, Gmail, ConvertKit, etc.). Relay.app brings them all together for a really affordable price. While automation is great, there are also times I want to review something before it's passed on to a customer. Relay.app uses AI to do most of the work for me while alerting me to review, say, a generated email before it goes out. This shaves off 90% of the time and effort it would have taken me while still giving me ultimate control of the work. ### 47. Powerful No-Code Automation Tool with an intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Matthias F. | Founder & Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Relay.app?** Relay has managed to build a really strong contender in the no-code automation tool market that might give Zapier & Make a run for their money. The UI is really simple and intuitive, which makes it much easier to get started. AI is integrated in an actually useful way and their "Human-in-the-loop" feature is amazing to bridge the gap in situations where you can't hand off the whole process to an automation **What do you dislike about Relay.app?** Relay is still a fairly young app and it shows in the number of integrated apps. That being said, if your tech stack is already supported by relay, then you should definitely give it a try **What problems is Relay.app solving and how is that benefiting you?** Easy to implement automations for repetitive workflows ### 48. Honestly, Relay is hands down my preferred automation tool (wayyyyy better than Zapier). **Rating:** 5.0/5.0 stars **Reviewed by:** Lincoln T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Relay.app?** Honestly, Relay is hands down my preferred automation tool (wayyyyy better than Zapier). So thanks guys and keep up the awesome work! - It super easy to test automations - more than enough integrations with the essential apps - human in the loop makes things so easy (and durrable) - the first automation platform where it makes sense to add your team to - support is out of this world fast and helpful **What do you dislike about Relay.app?** Not enough tutorials / documentation for how it works (especially for teaching team members who aren't advanced automation users). Also, missing a couple needed things (mailhooks, SmartSuite smart doc, Google drive folder ID). There are workaround etc. but would be nice to have these things too. I'm sure it's only a matter of time though before they add all of these. **What problems is Relay.app solving and how is that benefiting you?** Automating manual tasks for our agency. ### 49. So Easy to Create Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey K. | Director of Operations & Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Relay.app?** It is so much more user friendly than Zapier. I easily created a workflow in 5-10 minutes without having prior knowledge of how to create one. It is reliable. **What do you dislike about Relay.app?** I wish the free version gave more steps / m, but that is wishful thinking! **What problems is Relay.app solving and how is that benefiting you?** Improving response to customer tickets. ### 50. Easy and simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Relay.app?** Ease of use and the simple and clean UI. **What do you dislike about Relay.app?** Not as much integration as the competitors. **What problems is Relay.app solving and how is that benefiting you?** Relay.app sends me an sms evry time I get an important email so I dont need to cary my distracting phone with which makes me more productive! - [View Relay.app pricing details and edition comparison](https://www.g2.com/products/relay-app/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+10%3A42%3A45+-0500&secure%5Bsession_id%5D=ed32a6b4-1806-4702-b41a-f3087fb0090e&secure%5Btoken%5D=f40c32a9ab52d529b0b0197c0cd75f2449c7ba7f05a6e591523fb7dfc006d2ae&format=llm_user) ## Relay.app Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Gemini Enterprise](https://www.g2.com/products/google-gemini-enterprise/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Perplexity](https://www.g2.com/products/perplexity/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [Reddit for business](https://www.g2.com/products/reddit-for-business/reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - [Sendspark](https://www.g2.com/products/sendspark/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Relay.app Features **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation **Security** - Data Encryption - Security Standards - Communication Protocol **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration **Deployment ** - Hybrid - Cloud to Cloud ## Top Relay.app Alternatives - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - 4.6/5.0 (291 reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - 4.7/5.0 (277 reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,031 reviews)