I like the unbelievable ease of use with the new chat that creates the workflow for me. It's great that I can just tell the chat the kind of workflow I want, and it will build it for me, so I don't have to remember how a workflow works. I also appreciate the constant evolution of the product and, perhaps above all, the customer service; they're always there for me. Setting up Relay.app was very easy, and I have been using it for quite a while now as one of their longest serving clients.

The UI is really clean and easy to follow.. The have many built-in connectors that make setting up secure access to different accounts, like Google or third-party services, really simple. The error reporting in Relay.app is great because I can immediately see why things go wrong, and the built-in AI assistant makes it easy to resolve these errors. I also love that they are making improvements at a really rapid pace and are very responsive to the community on Slack. Whenever I have had a question or issue, their team quickly responds to help answer my questions and get things fixed. One Saturday afternoon when I had a question about a small missing feature, one of their developers jumped into a Slack conversation with me and, less than an hour later, had created and launched the feature, which I could put to use right away.

I like the ease of use and integrations that Relay.app offers. The simple process to set things up and generate a run is really convenient. The various integrations including HubSpot, Gemini, Chat GPT, and others make it incredibly functional for my needs. I also appreciate how everything is provided in a one-page summary, saving me time and giving me exactly what I need at a glance. It highlights key updates, next steps, and even coaching points that I can share with my team. Additionally, the initial setup was very easy, one of the most ease of implementations we've ever had to deal with, especially with the assistance of one-on-one time with Jacob.