# Make vs Relay.app Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Relay.app excels in **ease of use** , with many users highlighting its intuitive interface that requires no technical background. One user mentioned, "I really like that Relay.app is super easy to use; you don't need to have a technology background to figure it out."
- **Users say** that Make offers a robust platform for automation, with one reviewer stating, "It does anything I want it to." This flexibility allows users to consolidate various tools into a single solution, making it a strong contender for those needing comprehensive automation capabilities.
- **According to verified reviews** , Relay.app provides exceptional **customer support** , with users praising the CEO's personal involvement in setting up workflows. One user noted, "Jacob, the CEO, is also incredibly helpful and has hopped on multiple calls with me," which highlights the personalized support experience.
- **Reviewers mention** that Make has a strong community and learning resources, with an academy portal that helps users maximize their use of the platform. A user appreciated this feature, saying, "I also like that there is an academy portal to learn more about Make."
- **Users report** that Relay.app's **affordability** is a significant advantage, as it often provides automations at little to no cost. This makes it an attractive option for small businesses looking to implement automation without breaking the bank.
- **G2 reviewers highlight** that while Make has a solid performance in automation tasks, it may face challenges in **setup and administration** compared to Relay.app. Users have noted that Relay.app's setup process is notably easier, with one stating, "It's one of the easier tools to use and fun to troubleshoot."



| | Make | Relay.app | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 313 | 88 | 
| **Largest Market Segment** | Small-Business (78.0% of reviews) | Small-Business (86.9% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### Make

Pros:
- Automation (22 reviews)
- Ease of Use (20 reviews)

Cons:
- Error Handling (7 reviews)
- Learning Curve (7 reviews)

### Relay.app

Pros:
- Ease of Use (22 reviews)
- Automation (13 reviews)

Cons:
- Limited Integrations (9 reviews)
- Missing Features (5 reviews)

---
## Ratings Comparison
| Rating | Make | Relay.app | 
|---|---|---|
  | **Meets Requirements** | 9.0 (214 reviews) | 9.0 (61 reviews) | 
  | **Ease of Use** | 8.4 (217 reviews) | 9.5 (76 reviews) | 
  | **Ease of Setup** | 8.2 (165 reviews) | 9.5 (74 reviews) | 
  | **Ease of Admin** | 8.5 (120 reviews) | 9.2 (24 reviews) | 
  | **Quality of Support** | 8.3 (175 reviews) | 9.7 (53 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (110 reviews) | 9.7 (24 reviews) | 
  | **Product Direction (% positive)** | 8.7 (198 reviews) | 10.0 (62 reviews) | 

---
## Pricing

### Make

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Design, build, and automate with a visual drag-and-drop interface.

Key Features:
- 1,000 credits/month
- No-code workflow builder
- 3000+ apps

[Browse all 5 editions](https://www.g2.com/products/integromat-by-celonis-make/pricing)

#### Free Trial

Yes

### Relay.app

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- 200 steps/mo
- 500 AI credits/mo
- 1 user

[Browse all 4 editions](https://www.g2.com/products/relay-app/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Make** | 8.4/10 | 128 |
| **Relay.app** | 8.8/10 | 45 |

#### Development 

| Feature | Make | Relay.app | 
|---|---|---|
| **Real-Time Integration** | 9.2 (108 reviews) | 9.6 (38 reviews) | 
| **API Designer** | 8.4 (63 reviews) ✓ Verified | 8.2 (34 reviews) | 
| **Flow Designer** | 9.2 (85 reviews) ✓ Verified | 9.5 (40 reviews) | 
| **Pre-Built Connectors** | 9.0 (84 reviews) ✓ Verified | 9.1 (38 reviews) | 
| **Custom Connectors** | 8.9 (70 reviews) ✓ Verified | 8.6 (32 reviews) | 
| **Reusable connectors** | 8.7 (60 reviews) | 9.2 (29 reviews) | 
| **Multi - tenant architecture** | 7.7 (54 reviews) | 8.7 (28 reviews) | 

#### Management 

| Feature | Make | Relay.app | 
|---|---|---|
| **Monitoring & Notification** | 8.4 (75 reviews) ✓ Verified | 8.9 (34 reviews) | 
| **Routing And Orchestration** | 8.5 (77 reviews) ✓ Verified | 9.2 (32 reviews) | 
| **Data Mapping** | 8.3 (67 reviews) ✓ Verified | 9.4 (31 reviews) | 
| **Data Transformation** | 8.5 (70 reviews) ✓ Verified | 9.0 (31 reviews) | 
| **API Management** | Feature Not Available | 8.5 (28 reviews) | 

#### Security

| Feature | Make | Relay.app | 
|---|---|---|
| **Data Encryption** | 8.3 (59 reviews) ✓ Verified | 8.8 (30 reviews) | 
| **Security Standards** | 8.3 (63 reviews) ✓ Verified | 9.1 (30 reviews) | 
| **Communication Protocol** | 8.4 (62 reviews) ✓ Verified | 8.8 (29 reviews) | 

#### Integration Options

| Feature | Make | Relay.app | 
|---|---|---|
| **Data Virtualization** | 8.5 (58 reviews) ✓ Verified | 8.6 (29 reviews) | 
| **Managed File Transfers** | 8.2 (58 reviews) ✓ Verified | 8.5 (27 reviews) | 
| **Big Data Processing** | 7.4 (57 reviews) ✓ Verified | 8.3 (27 reviews) | 
| **EDI** | 7.5 (48 reviews) ✓ Verified | 8.5 (27 reviews) | 

#### Deployment 

| Feature | Make | Relay.app | 
|---|---|---|
| **Hybrid** | Feature Not Available | 8.1 (26 reviews) | 
| **Cloud to Cloud** | 8.6 (58 reviews) | 9.1 (27 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Relay.app** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Make | Relay.app | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Make | Relay.app | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Make | Relay.app | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Make | Relay.app | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [iPaaS Software](https://www.g2.com/categories/ipaas)

**Unique to Make (1):** [API Marketplaces](https://www.g2.com/categories/api-marketplace)

**Unique to Relay.app (1):** [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Make | Relay.app | 
|---|---|---|
| **Small-Business** | 78.0% | 86.9% | 
| **Mid-Market** | 18.2% | 13.1% | 
| **Enterprise** | 3.7% | 0% | 

### By Industry

#### Make

- **Marketing and Advertising:** 16.1%
- **Computer Software:** 12.5%
- **Information Technology and Services:** 10.0%
- **Financial Services:** 3.6%
- **Retail:** 3.2%
- **Health, Wellness and Fitness:** 2.5%
- **Education Management:** 2.5%
- **Accounting:** 2.5%
- **Internet:** 2.1%
- **Construction:** 1.8%
- **Other:** 43.2%

#### Relay.app

- **Consulting:** 23.1%
- **Computer Software:** 12.8%
- **Marketing and Advertising:** 9.0%
- **Information Technology and Services:** 5.1%
- **Venture Capital & Private Equity:** 3.8%
- **Financial Services:** 3.8%
- **Non-Profit Organization Management:** 3.8%
- **Accounting:** 2.6%
- **Commercial Real Estate:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 30.8%

---
## Alternatives

### Alternatives to Make

- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2076 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7577 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (753 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (756 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (705 reviews)
- [Tray.ai](https://www.g2.com/products/tray-ai/reviews) — 4.5/5 stars (158 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1051 reviews)
- [IFTTT](https://www.g2.com/products/ifttt/reviews) — 4.5/5 stars (117 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)

### Alternatives to Relay.app

- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2076 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (753 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (705 reviews)
- [Algolia](https://www.g2.com/products/algolia/reviews) — 4.5/5 stars (451 reviews)
- [Alteryx](https://www.g2.com/products/alteryx/reviews) — 4.6/5 stars (814 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1051 reviews)
- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (400 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7577 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (608 reviews)

---
## Top Discussions

### Make

- Title: [What is Make (formerly Integromat) used for?](https://www.g2.com/discussions/what-is-make-formerly-integromat-used-for) — 2 comments
  > **Top comment:** "Hi,
Make (formely Integromat) is used to automate work actions by means of scenarios (for example, save your incoming emails in an excel spreadsheet without..."
- Title: [How good is Integromat?](https://www.g2.com/discussions/how-good-is-integromat) — 2 comments
  > **Top comment:** "So far it solved all the scenarios where I needed it, where Z***** failed. Once you understand how to use the data manipulation functions you can literally..."
- Title: [What is Integromat?](https://www.g2.com/discussions/what-is-integromat) — 2 comments
  > **Top comment:** "Integromat is a powerful integration platform that allows you to visualize, design and automate your work in minutes"
- Title: [Can i schedule an operation to run 24 hours after the trigger started?](https://www.g2.com/discussions/can-i-schedule-an-operation-to-run-24-hours-after-the-trigger-started) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Diego, you can use our data store module to schedule the start of the operation, please watch this tutorial to get more info -..."
- Title: [How can i join and support the community?](https://www.g2.com/discussions/12121-how-can-i-join-and-support-the-community) — 2 comments, 1 upvote
  > **Top comment:** "You can find the official Integromat community at Facebook: https://www.facebook.com/groups/integromat/"

### Relay.app

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/integromat-by-celonis-make-vs-relay-app)