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Queue-it

By Queue-it

4.7 out of 5 stars

How would you rate your experience with Queue-it?

Queue-it Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Queue-it Media

Queue-it Demo - Example 1
Queue-it queue page explained
Queue-it Demo - Example 2
Queue-it for product releases
Queue-it Demo - Example 3
Queue-it for sneaker drops
Queue-it Demo - Example 4
Queue-it for festival ticket onsales
Queue-it Demo - Example 5
Queue-it for tax filing
Queue-it Demo - Example 6
GO Queue-it platform traffic insights
See how Queue-it's virtual waiting room can prevent your website from getting overloaded by peak traffic.
Play Queue-it Video
See how Queue-it's virtual waiting room can prevent your website from getting overloaded by peak traffic.
Hear from Jon Haworth, Senior Commercial Systems Manager at Tate, how one of the world’s most iconic art institutions managed overwhelming online demand after reopening its galleries post-pandemic.
Play Queue-it Video
Hear from Jon Haworth, Senior Commercial Systems Manager at Tate, how one of the world’s most iconic art institutions managed overwhelming online demand after reopening its galleries post-pandemic.
Hear from Santiago Aguilera Monero, IT Systems Architect at the Catalonian Government (Generalitat de Catalunya, or GENCAT), how Queue-it supports reliable experiences for millions of citizens, across 10 digital public services.
Play Queue-it Video
Hear from Santiago Aguilera Monero, IT Systems Architect at the Catalonian Government (Generalitat de Catalunya, or GENCAT), how Queue-it supports reliable experiences for millions of citizens, across 10 digital public services.
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Queue-it Reviews (161)

Reviews

Queue-it Reviews (161)

4.7
161 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliable traffic management and exceptional customer support, which help maintain website stability during high-demand events. The intuitive setup and real-time monitoring features are highlighted as key benefits, allowing for effective control over user flow. However, some users note that the interface could be more intuitive, particularly for new users.

Pros & Cons

Generated from real user reviews
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MIALON S.
MS
Responsable Technique Web
Mid-Market (51-1000 emp.)
"QueueIt a true ally for your site"
What do you like best about Queue-it?

Very ergonomic, intuitive, and truly effective tool. Easy to implement. Real, quality, and responsive support from the QueueIt teams. A true accompaniment. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Currently, the product suits me very well. No "dislike" topic. Review collected by and hosted on G2.com.

Marie A.
MA
Product Manager, My Virgin Media app
Enterprise (> 1000 emp.)
"I would recommend Queue-it"
What do you like best about Queue-it?

I would recommend Queue-it as it is great for protecting against high-traffic incidents. Also the Account Managers, Technical Team and Designers are always available to support and go above and beyond Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Some features could be improved! From a content POV it should be easier to update the themes and add imagery, background colours etc (so have a CMS). Also, I would like a repository to add pre-prepared stock dynamic messages so I can access them easily. Review collected by and hosted on G2.com.

HG
Operations Manager
Small-Business (50 or fewer emp.)
"Improved shopping experience"
What do you like best about Queue-it?

It is easy and intuitive to configure,and the customer buying experience becomes simple Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I like everything, I have no comments or improvements to say. Review collected by and hosted on G2.com.

Mārcis G.
MG
Head of Information and Communication Technology Services
Mid-Market (51-1000 emp.)
"Simple, and easy going"
What do you like best about Queue-it?

The support was really responsive, and the integrations / Implementations are standardized. The feature stack also is very easy to use and customizable Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

At the start the dashboard was not that intuitive Review collected by and hosted on G2.com.

Alexandre S.
AS
CTPO
Mid-Market (51-1000 emp.)
"Excellent product"
What do you like best about Queue-it?

How it allowed us to control and serve big events. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Everything works realy fine to us when using Queue-it. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market (51-1000 emp.)
"Robust product, great customer service"
What do you like best about Queue-it?

We have a queue wrapped around our website at all times and appreciate the security this provides us should there be unexpected/expected surges of traffic to the website.

It has good reporting features and the customer service agents are very responsive and friendly.

We have also had positive feedback from customers that they enjoy being able to see what their place in the queue is, their expected wait time and have the option to receive an email when they reach the front of the queue.

The interface is quite simple, so easy to learn and the documentation provided is extensive. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

We have some negative customer feedback about being kicked out of the queue but we suspect this is due to them using multiple tabs/browsers/devices.

Some 'how-to' videos would be good for training as some staff members are visual learners.

We recently ran into an issue where Google could not index one of our pages because there were too many queue re-directs. Review collected by and hosted on G2.com.

Aamir A.
AA
Senior Consultant
Enterprise (> 1000 emp.)
"Queue-it should be industry norm for device launches."
What do you like best about Queue-it?

Easy to implement and use however proves to be one of the key player in device launch whether you want to do traffic management or want to do controlled device launch. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Less amount of technology support like missing flutter support. Review collected by and hosted on G2.com.

Verified User in Computer Games
CC
Mid-Market (51-1000 emp.)
"Experience from a Product Owner point of view"
What do you like best about Queue-it?

Customer service and response speed is excellent. In a few days we have managed to move the application to the server, the answers to our questions were resolved in a few hours. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I have no complaints regarding Queue-it's service. The only recommendation would be greater monitoring and proactivity regarding the account. For example, the recommendation to move the application to the server could have been very useful before we encountered the problem in a live event. Review collected by and hosted on G2.com.

JS
Web developer
Mid-Market (51-1000 emp.)
"Great support and rock-solid solution during peak traffic"
What do you like best about Queue-it?

The support has been outstanding. Very helpful, responsive and approachable. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Rather expensive for incidental use. Very basic customization is not available in the chepatest plan. Client-side integration is not bullet-proof, but server side integration is not possible when using page-caching. Review collected by and hosted on G2.com.

CA
IT Project Manager
Enterprise (> 1000 emp.)
"UoB Queue-IT Recommendation"
What do you like best about Queue-it?

Ease of use, support and implementation. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

There's nothing that I dislike about Queue-it Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

14%

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Queue-it Features
Traffic Controls
Network Controls
Traffic Overview
Dashboard
Scalability
Customization
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Queue-it