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Queue-it

By Queue-it

4.7 out of 5 stars

How would you rate your experience with Queue-it?

Queue-it Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Queue-it Media

Queue-it Demo - Example 1
Queue-it queue page explained
Queue-it Demo - Example 2
Queue-it for product releases
Queue-it Demo - Example 3
Queue-it for sneaker drops
Queue-it Demo - Example 4
Queue-it for festival ticket onsales
Queue-it Demo - Example 5
Queue-it for tax filing
Queue-it Demo - Example 6
GO Queue-it platform traffic insights
See how Queue-it's virtual waiting room can prevent your website from getting overloaded by peak traffic.
Play Queue-it Video
See how Queue-it's virtual waiting room can prevent your website from getting overloaded by peak traffic.
Hear from Jon Haworth, Senior Commercial Systems Manager at Tate, how one of the world’s most iconic art institutions managed overwhelming online demand after reopening its galleries post-pandemic.
Play Queue-it Video
Hear from Jon Haworth, Senior Commercial Systems Manager at Tate, how one of the world’s most iconic art institutions managed overwhelming online demand after reopening its galleries post-pandemic.
Hear from Santiago Aguilera Monero, IT Systems Architect at the Catalonian Government (Generalitat de Catalunya, or GENCAT), how Queue-it supports reliable experiences for millions of citizens, across 10 digital public services.
Play Queue-it Video
Hear from Santiago Aguilera Monero, IT Systems Architect at the Catalonian Government (Generalitat de Catalunya, or GENCAT), how Queue-it supports reliable experiences for millions of citizens, across 10 digital public services.
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Queue-it Reviews (161)

Reviews

Queue-it Reviews (161)

4.7
161 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliable traffic management and exceptional customer support, which help maintain website stability during high-demand events. The intuitive setup and real-time monitoring features are highlighted as key benefits, allowing for effective control over user flow. However, some users note that the interface could be more intuitive, particularly for new users.

Pros & Cons

Generated from real user reviews
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Verified User in Events Services
AE
Small-Business (50 or fewer emp.)
"Ticketing presale-events with Queue-it"
What do you like best about Queue-it?

After we decided to use Queue-it the implementation was really simple and straight forward. We had some questions that were promptly answered in a quick call just hours after submitting a ticket.

The product showed it's capabilities on the first presale we protected with Queue-it, having no capacity issues on our side. The 24/7 bot protection feature also helped us not loosing tickets to scalpers. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

With the current pricing, the technology is not affordable for smaller projects. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Enterprise (> 1000 emp.)
"Very quick to implement ahead of surprise marketing campaign..."
What do you like best about Queue-it?

Very strong technical support team provided real-time support over the course of several days to get us spun up across 9 countries and different websites. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Not the strongest support on Cloudflare integration. It was possible to follow the documentation and guides, but certain features were broken by implementing the Cloudflare Workers Review collected by and hosted on G2.com.

Chaz S.
CS
Director of Audience Services and Database
Small-Business (50 or fewer emp.)
"Responsive team with a great service"
What do you like best about Queue-it?

The team listened and understood our business needs, was responsive and action-oriented, and provided training, technical support and monitoring throughout the process. Integration and implementation were seamless, and the dashboard was easy to understand and included many features and insights. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I have no negative feedback. I strongly recommend the product. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business (50 or fewer emp.)
"Queue-it offers a top-tier solution for efficient traffic management"
What do you like best about Queue-it?

Queue-it's virtual waiting room excels in managing online traffic peaks with impeccable quality, ensuring a smooth user experience and preventing website & app issues. As a Taiwanese company, the support of local languages is very important to us. They cater to a diverse international user base. The standout feature is its exceptional staff service—knowledgeable, responsive, and committed to customer satisfaction. Swift issue resolution contributes to a positive overall experience. In summary, Queue-it offers a top-tier solution for efficient traffic management and an enhanced user experience during peak periods. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

There are no least helpful about Queue-it. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market (51-1000 emp.)
"Great Reporting"
What do you like best about Queue-it?

We love using Queue-it's reporting for the number of users in the queue. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I wish the Queue branding was WYSIWYG rather than html. Review collected by and hosted on G2.com.

Alex M.
AM
Vocals/Bass
Small-Business (50 or fewer emp.)
"Their services can save your website!"
What do you like best about Queue-it?

Not enough good can be said about the team and their services. Dei'Aye fought hard to get my business, and I'm glad he did. Patrick and the rest of the implementation team was fantastic, their customer support was next-level, quickly integrating everything we needed. The whole set-up was easy and seamless. Our customers were thoroughly satisfied we the experience, as well.

Highly recommend if you can afford to utilize them! Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Nothing to say here. Everything was positive. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"Huge impact"
What do you like best about Queue-it?

Easy to configure, Great reporting, and an awesome real-time dashboard. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Requires some manual interaction to switch ques Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market (51-1000 emp.)
"Intuitive queuing software"
What do you like best about Queue-it?

Easy to setup waiting rooms and queue logic Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Loading images can be a bit tricky, but easy once you're familiar Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business (50 or fewer emp.)
"Queue-It Review"
What do you like best about Queue-it?

Queue-It has been very useful in helping to protect our website from data overloads during non business hours. It was very easy to create a safety net and turn it on in the background. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

It is getting better, but the ease of creating new waiting rooms and switching from the safety net has been a bit challenging for us, especially when we have multiple shows go onsale at the same time. Review collected by and hosted on G2.com.

Adi R.
AR
Senior Officer Enterprise Solution (Group I)
Mid-Market (51-1000 emp.)
"Queue it has enabled me to explore new blue ocean"
What do you like best about Queue-it?

The easiness of implementation and a straightforward solution.

Customers can use it very easily to overcome a huge possible issue in a which can decrease a brand image. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

In my experience, there is no obstacle point I have ever encountered. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

14%

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Queue-it Features
Traffic Controls
Network Controls
Traffic Overview
Dashboard
Scalability
Customization
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Queue-it