# Queue-Fair vs Queue-it Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Queue-it excels in providing a reliable and enterprise-oriented solution, particularly for high-traffic events. Users appreciate its ability to maintain website availability and monitor access effectively, especially during peak times.
- **Users say** that Queue-Fair shines in its ease of integration and setup, with many highlighting the straightforward installation process. One user noted that it transformed a chaotic registration process into an orderly queue, showcasing its effectiveness in managing high demand.
- **Reviewers mention** that Queue-it offers valuable real-time data about wait times and the number of people queued, which enhances control during events. This feature is particularly praised by users who rely on it for recurring high-traffic events like concerts.
- **According to verified reviews** , Queue-Fair's dashboard is noted for being smart and user-friendly, with configurations that meet specific needs. Users appreciate the comprehensive documentation and responsive support, even during weekends and holidays.
- **G2 reviewers highlight** that while Queue-it has a higher overall satisfaction score, Queue-Fair boasts a perfect star rating, indicating that users feel very positively about their experiences. This suggests that Queue-Fair may cater exceptionally well to its target audience of small businesses.
- **Users report** that Queue-it's scalability and customization options are beneficial for larger organizations, but some find the initial setup more complex compared to Queue-Fair, which is often described as quick and easy to deploy.



| | Queue-Fair | Queue-it | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 116 | 161 | 
| **Largest Market Segment** | Small-Business (78.6% of reviews) | Mid-Market (48.0% of reviews) | 
| **Entry Level Price** | Free | Contact Us | 

---
## Top Pros & Cons

### Queue-Fair

**Not enough data**

### Queue-it

Pros:
- Customization (9 reviews)
- Traffic Management (9 reviews)

Cons:
- Complex Setup (9 reviews)
- Integration Issues (5 reviews)

---
## Ratings Comparison
| Rating | Queue-Fair | Queue-it | 
|---|---|---|
  | **Meets Requirements** | 9.8 (94 reviews) | 9.2 (128 reviews) | 
  | **Ease of Use** | 9.7 (99 reviews) | 8.7 (131 reviews) | 
  | **Ease of Setup** | 9.7 (89 reviews) | 8.2 (110 reviews) | 
  | **Ease of Admin** | 9.7 (67 reviews) | 8.9 (102 reviews) | 
  | **Quality of Support** | 9.9 (93 reviews) | 9.6 (128 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (67 reviews) | 9.6 (101 reviews) | 
  | **Product Direction (% positive)** | 9.7 (92 reviews) | 9.3 (127 reviews) | 

---
## Pricing

### Queue-Fair

#### Entry-Level Pricing

Plan: Free Tier - Free Forever

Price: Free

Description: Our Free Tier accounts are suitable for smaller websites, or if you want to try out the Queue-Fair Portal.  It comes with unlimited virtual waiting room capacity, a wide range of branding options and you can use your own logo and images on your Queue Pages.

Key Features:
- Unlimited Virtual Waiting Room Capacity (queue size)
- Custom progress bar and font
- Custom logo and background

[Browse all 2 editions](https://www.g2.com/products/queue-fair/pricing)

#### Free Trial

Yes

### Queue-it

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us

Description: 1 simultaneous waiting room, 5k visitors via queue, 500k visitors via safety net, and 30k visitors/min to Queue-it, 10k/min to site

Key Features:
- Scheduled waiting room
- 24/7 peak protection
- 20+ Connectors (client, server, edge) 

[Browse all 5 editions](https://www.g2.com/products/queue-it/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Bot Detection and Mitigation

| Product | Score | Reviews |
|---|---|---|
| **Queue-Fair** | N/A | N/A |
| **Queue-it** | N/A | N/A |

#### Bot Detection & Classification - Bot Detection and Mitigation

| Feature | Queue-Fair | Queue-it | 
|---|---|---|
| **Bot Traffic Analytics** | Not enough data | Not enough data | 
| **Good Bot Identification** | Not enough data | Not enough data | 
| **Malicious Bot Detection** | Not enough data | Not enough data | 

#### Protection & Mitigation - Bot Detection and Mitigation

| Feature | Queue-Fair | Queue-it | 
|---|---|---|
| **Automated Bot Mitigation** | Not enough data | Not enough data | 
| **API Abuse Protection** | Not enough data | Not enough data | 
| **Account Takeover Protection** | Not enough data | Not enough data | 

#### AI-Powered Detection & Intelligence - Bot Detection and Mitigation

| Feature | Queue-Fair | Queue-it | 
|---|---|---|
| **AI-Powered Bot Detection** | Not enough data | Not enough data | 
| **AI Agent & LLM Traffic Management** | Not enough data | Not enough data | 
| **Adaptive AI Threat Response** | Not enough data | Not enough data | 

### Virtual Waiting Room

| Product | Score | Reviews |
|---|---|---|
| **Queue-Fair** | 9.7/10 | 89 |
| **Queue-it** | 8.7/10 | 112 |

#### Traffic

| Feature | Queue-Fair | Queue-it | 
|---|---|---|
| **Traffic Controls** | 9.8 (74 reviews) | 9.0 (102 reviews) | 
| **Network Controls** | 9.8 (74 reviews) | 8.5 (84 reviews) | 
| **Traffic Overview** | 9.7 (72 reviews) | 9.0 (97 reviews) | 

#### Administration

| Feature | Queue-Fair | Queue-it | 
|---|---|---|
| **Dashboard** | 9.6 (80 reviews) | 8.8 (103 reviews) | 
| **Scalability** | 9.8 (84 reviews) | 9.1 (100 reviews) | 
| **Customization** | 9.5 (77 reviews) | 8.4 (99 reviews) | 
| **API / Integrations** | 9.7 (70 reviews) | 8.4 (88 reviews) | 

---
## Categories
**Shared Categories (2):** [Virtual Waiting Room Software](https://www.g2.com/categories/virtual-waiting-room), [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation)




---
## Reviewer Demographics

### By Company Size

| Segment | Queue-Fair | Queue-it | 
|---|---|---|
| **Small-Business** | 78.6% | 28.9% | 
| **Mid-Market** | 16.1% | 48.0% | 
| **Enterprise** | 5.4% | 23.0% | 

### By Industry

#### Queue-Fair

- **Events Services:** 23.1%
- **Entertainment:** 11.1%
- **Retail:** 7.4%
- **Sports:** 5.6%
- **Education Management:** 4.6%
- **Information Technology and Services:** 4.6%
- **Consumer Services:** 3.7%
- **Computer Software:** 3.7%
- **Consumer Goods:** 2.8%
- **Consumer Electronics:** 2.8%
- **Other:** 30.6%

#### Queue-it

- **Entertainment:** 20.4%
- **Retail:** 11.2%
- **Events Services:** 10.5%
- **Performing Arts:** 9.9%
- **Information Technology and Services:** 5.9%
- **Telecommunications:** 4.6%
- **Museums and Institutions:** 3.3%
- **Sports:** 3.3%
- **Higher Education:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Other:** 25.7%

---
## Alternatives

### Alternatives to Queue-Fair

- [CrowdHandler](https://www.g2.com/products/crowdhandler/reviews) — 4.9/5 stars (35 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (603 reviews)
- [HAProxy](https://www.g2.com/products/haproxy/reviews) — 4.7/5 stars (900 reviews)
- [Fingerprint](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) — 4.7/5 stars (409 reviews)
- [DataDome](https://www.g2.com/products/datadome/reviews) — 4.7/5 stars (232 reviews)
- [HUMAN Sightline Cyberfraud Defense](https://www.g2.com/products/human-sightline-cyberfraud-defense/reviews) — 4.5/5 stars (213 reviews)
- [TrafficDefender](https://www.g2.com/products/trafficdefender/reviews) — 4.5/5 stars (1 reviews)
- [ClickCease](https://www.g2.com/products/clickcease/reviews) — 4.6/5 stars (112 reviews)
- [NetFUNNEL](https://www.g2.com/products/netfunnel/reviews) — 4.8/5 stars (35 reviews)
- [Appdome](https://www.g2.com/products/appdome/reviews) — 4.8/5 stars (87 reviews)

### Alternatives to Queue-it

- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (603 reviews)
- [CrowdHandler](https://www.g2.com/products/crowdhandler/reviews) — 4.9/5 stars (35 reviews)
- [TrafficDefender](https://www.g2.com/products/trafficdefender/reviews) — 4.5/5 stars (1 reviews)
- [HAProxy](https://www.g2.com/products/haproxy/reviews) — 4.7/5 stars (900 reviews)
- [Fingerprint](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) — 4.7/5 stars (409 reviews)
- [DataDome](https://www.g2.com/products/datadome/reviews) — 4.7/5 stars (232 reviews)
- [HUMAN Sightline Cyberfraud Defense](https://www.g2.com/products/human-sightline-cyberfraud-defense/reviews) — 4.5/5 stars (213 reviews)
- [NetFUNNEL](https://www.g2.com/products/netfunnel/reviews) — 4.8/5 stars (35 reviews)
- [ClickCease](https://www.g2.com/products/clickcease/reviews) — 4.6/5 stars (112 reviews)
- [Section](https://www.g2.com/products/section/reviews) — 4.8/5 stars (2 reviews)

---
## Top Discussions

### Queue-Fair

- Title: [What is Queue-Fair used for?](https://www.g2.com/discussions/what-is-queue-fair-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Queue-Fair is used to protect busy websites and apps from traffic peaks, such as:

    High-demand online ticket sales
    E-commerce transactions for..."

### Queue-it

- Title: [What is Queue-it used for?](https://www.g2.com/discussions/what-is-queue-it-used-for) — 2 comments
  > **Top comment:** "Comment deleted by user."
- Title: [What is virtual waiting?](https://www.g2.com/discussions/what-is-virtual-waiting) — 1 comment
  > **Top comment:** "A virtual waiting room is a cloud-based service for businesses to control surges in online traffic to their websites or mobile apps. In high-demand..."
- Title: [What is a pre queue?](https://www.g2.com/discussions/what-is-a-pre-queue) — 1 comment
  > **Top comment:** "A pre-queue is a directive of where you want your users to land in the timeframe before queuing them. You can send to a "pre" waiting room, another url, or..."
- Title: [How does queue it work?](https://www.g2.com/discussions/how-does-queue-it-work) — 1 comment
  > **Top comment:** "When you add Queue-it’s virtual waiting room to your website or app, visitors exceeding the capacity thresholds you set for your website or app are offloaded..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/queue-fair-vs-queue-it)