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Queue-it

By Queue-it

4.7 out of 5 stars

How would you rate your experience with Queue-it?

Queue-it Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Queue-it Integrations

(9)
Integration information sourced from real user reviews.

Queue-it Media

Queue-it Demo - Example 1
Queue-it queue page explained
Queue-it Demo - Example 2
Queue-it for product releases
Queue-it Demo - Example 3
Queue-it for sneaker drops
Queue-it Demo - Example 4
Queue-it for festival ticket onsales
Queue-it Demo - Example 5
Queue-it for tax filing
Queue-it Demo - Example 6
GO Queue-it platform traffic insights
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Queue-it Reviews (148)

Reviews

Queue-it Reviews (147)

4.7
148 reviews

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Verified User in Performing Arts
UP
Small-Business (50 or fewer emp.)
"Up time security and traffic management"
What do you like best about Queue-it?

With Queue-it we never have to worry about unexpected traffic spikes crashing our website, especially with high demand events going on sale! Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Some of the user interface on the back end is a bit clunky-having to create separate triggers and actions, it would be nice if there could be one combined workflow to take you through all the steps from creating the waiting room to having it go live. Review collected by and hosted on G2.com.

AV
Product Owner
Entertainment
Mid-Market (51-1000 emp.)
"A reliable platform with some room for improvement"
What do you like best about Queue-it?

One of the standout features of Queue-it is the peace of mind it offers. I can trust that the platform is safe, ensuring that users in the queue are provided with the best possible experience. The reliability of the system is top-notch, and it has been effective in managing high traffic without issues. Knowing that users are experiencing smooth and fair wait times makes it much easier to handle large-scale events or product launches. The customer support is also excellent in my experience so far. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

While Queue-it excels in safety and performance, the UI and UX of the management platform is not ideal. The layout feels outdated and not as intuitive as it could be. Additionally, the setup process for creating a new queue could be more user-friendly. A step-by-step, tailored approach would make it much easier to configure queues according to specific needs, instead of navigating through a generic process that can be confusing at times. Review collected by and hosted on G2.com.

OC
Administrador de Servidores Web y Base de Datos
Small-Business (50 or fewer emp.)
"Excellent Protection for Web Servers"
What do you like best about Queue-it?

The protection of web servers against workload overload Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Really nothing to comment on here, everything seems functional to me. Review collected by and hosted on G2.com.

Verified User in Performing Arts
AP
Mid-Market (51-1000 emp.)
"Excellent Bot Protection That Delivers Results"
What do you like best about Queue-it?

They have helped us tremendously in the fight against bots on our website. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I wish there was a better way to stop traffic from specific countries or parts of the US. We have trouble in certain areas and it would be great if we could do this in bulk. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Reliable Traffic Control and Seamless Product Launches"
What do you like best about Queue-it?

Queue-it does a great job of controlling our traffic and allowing stability for our customers during our busy times. Queue-it is also used as a method for us to launch new products and drop the curtain at the same time for everyone. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Queue-it works well for us and there is nothing of concern. Review collected by and hosted on G2.com.

Verified User in Performing Arts
AP
Mid-Market (51-1000 emp.)
"Everything worked as expected; would use again."
What do you like best about Queue-it?

We've been using Queue-it annually for our Open House/Free Concert event, as it always sees high traffic and bookings. We continue to choose Queue-it because it integrates seamlessly with Tessitura, always quick and easy to implement and maintain, and their customer service is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I can't think of anything that is negative about Queue-it as it pertains to our purposes. Everything is pretty straightforward, and we have all the functionalities we need. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
"Virtual Waiting Room Shines, Excellent Support"
What do you like best about Queue-it?

Virtual waiting room is a good feature which allows high spike traffic to be manageable to prevent server overload and crashes. The support team from Queue-IT is responsive and helpful when issues arises from critical launches. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Dashboard and UX can be better and more intuitive. Missing easy integration plugins to Splunk, Pager Duty, Slack Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Excellent service and superb product"
What do you like best about Queue-it?

As a Project Manager and User, I have worked with many vendors, but none have been as professional and experienced as the Queue-it team. Their expertise in the ticketing and tech domain has helped accelerate the security and stability of our systems. This is reflected in their decision-making and the progress of the products and services they offer. Every update is impactful, and their roadmap is filled with highly innovative solutions.

Queue-it’s customer and business teams are always ready to support and show incredible engagement, consistently following up on the challenges we face. Jessica, in particular, has been very proactive in engaging with us and keeping us up to date on the solutions they offer. She has spent many meetings trying to understand our business needs—an effort that is invaluable when we require tailored solutions. Fang Bin has also been excellent in providing the necessary support for our implementation plans, even when it runs late into the night. On his own initiative, he has given us great configuration recommendations by analyzing our existing processes.

The product Queue-it delivers has improved over the years, with regular quality-of-life updates for end users that reflect their thoughtful approach to UX. They conduct user studies to guide their design decisions—an uncommon and refreshing practice. There have also been many targeted security enhancements that keep us ahead of threat actors. This clearly puts them ahead of many competitors we've evaluated over the years. To say they’ve done many things right would be an understatement.

With all these positives, Queue-it has undoubtedly become an essential part of our system. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Can't think of any, we have been very satisfied with their product. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Enterprise (> 1000 emp.)
"Effortless Queue Management and Flawless Performance"
What do you like best about Queue-it?

How easy it is to setup the queue room and to monitor and control traffic through it on the go. It works flawlessly as well. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Can't think of anything I do not like about it. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Mid-Market (51-1000 emp.)
"Customizable, User-Friendly, and Insightful Analytics"
What do you like best about Queue-it?

Analytics, ability to customize design, ease of use Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Some features are hidden behind a paywall Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

14%

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Queue-it Features
Traffic Controls
Network Controls
Traffic Overview
Dashboard
Scalability
Customization
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Queue-it