Queue-Fair Reviews & Product Details

Queue-Fair does exactly what it promises, without unnecessary complexity. Setup was straightforward, the documentation is clear, and the system worked reliably even under high traffic. The biggest plus for us was how quickly we could deploy it without touching our existing infrastructure too much. Customer support is exceptional: fast, knowledgeable, and genuinely helpful, not just ticket-closing replies. Since our request was urgent they actually contacted us through whatsapp. Review collected by and hosted on G2.com.

So far, nothing significant. The product is focused and does its job well. Any questions we had were resolved quickly by support. Review collected by and hosted on G2.com.

The team at Queue Fair are impressive by both being responsive and helpful without pushing for a sale. They know the quality of their product and it really does show with their approach.

The queue service itself is impeccable. We found the portal easy to configure and barely needed to go into the extensive documentation they provided. Everything can be configured and amended and the team is always on hand, monitoring your approach and offering unsolicited advice with each change we make. Review collected by and hosted on G2.com.

We're currently happy with everything from the platform through to the service. Review collected by and hosted on G2.com.

Dashboard,

is Real time, Smart, easy to use!

Configurations and options

exactly what needed

Documentation

Really handy and support is super! even on phone and whats app during weekends and holiday.

Customization team

They have team to do templating and other type of support, and advise!

Sales

Gives you the right plan with demonstratoin and try understand your needs to help yo ubest! Review collected by and hosted on G2.com.

Possible improvment, Captcha cloudflare. Review collected by and hosted on G2.com.

We were facing a chaotic situation with our student registration process due to extremely high demand. Queue-Fair completely saved us. It turned a messy process into an orderly queue, allowing us to process all registrations and resolve the situation in less than two hours.

The support was magnificent. With just one email, Matt reactivated our service, and we were able to go into production in less than one hour. I couldn't be more grateful for the speed and efficiency. Review collected by and hosted on G2.com.

So far, I haven't encountered any issues. My experience has been completely seamless. Review collected by and hosted on G2.com.

I find Queue-Fair incredibly valuable for managing high volumes of online traffic during peak periods. It ensures that our website stays stable and our customers enjoy a smooth, fair experience even when demand spikes. The ease of setup is particularly noteworthy—once Queue-Fair is set up, it operates effortlessly, quietly, and reliably exactly when we need it. I greatly appreciate its flexibility and how customizable it is, which allows me to tailor the service to our specific needs without any hassle. The entire experience is stress-free, as Queue-Fair effectively removes the pressure associated with traffic surges. Review collected by and hosted on G2.com.

I would like the dashboard to offer a bit more customization so we can tailor the view to our specific metrics. Specifically, it would be beneficial to have the ability to create custom widgets. Review collected by and hosted on G2.com.

We were up against time to find a waiting room solution for our client's website - to enable it to handle an initial burst of traffic during a ticket sale launch.

After a quick sales call with Queue-Fair, it became obvious very quickly that it was the solution we required. Queue-Fair was very easy to integrate into the site and set up within their comprehensive admin area. Their support was phenomenal, instantly answering any queries we had by telephone. The most impressive 24/7 support I've experienced in years! Review collected by and hosted on G2.com.

There's absolutely nothing to dislike! - Queue-Fair is a well-perfected product with every eventuality covered. Review collected by and hosted on G2.com.

I really appreciate that Queue-Fair just works and does everything we need without any unnecessary extra features. This straightforward functionality is something I value because it reduces complexity and potential points of failure. The software performs excellently for building queues in our event ticketing, especially during large high-volume sales, minimizing strain on our backend services. Moreover, the support from Queue-Fair is outstandingly quick, which provides reassurance that any queries or issues will be addressed promptly. Finally, I find the setup process of Queue-Fair to be incredibly easy. It’s as simple as copying and pasting the script into our HTML, and we had the added bonus of support from a Queue-Fair team member to walk us through the initial event setup, ensuring everything went smoothly. Review collected by and hosted on G2.com.

0 issues Review collected by and hosted on G2.com.

Queue-Fair was instrumental during our high-traffic ticket sale campaign. The setup was straightforward, and the admin interface is intuitive and easy to manage. Their documentation is clear and comprehensive, making implementation smooth. Most importantly, the Queue-Fair team is extremely supportive and responsive—they guided us through the setup, proactively advised on best practices, and always found the optimal solutions tailored to our needs. The system performed flawlessly, ensuring a stable and fair customer experience. We will definitely use it for our future campaigns! Review collected by and hosted on G2.com.

So far, we haven’t encountered any downsides. Everything worked as expected, and the support team was always available. I received a 10% discount on one invoice for my time in leaving this honest review on G2. Review collected by and hosted on G2.com.

Queue-Fair provides a smooth and reliable virtual waiting room experience that gave us full control over our online traffic during our season presale. One of the standout features is the beautifully designed presale page, which acts not only as a queue but also as a clear and engaging announcement page for our customers. Their admin interface is intuitive and easy to navigate, and the documentation is thorough, clear, and extremely helpful. Most importantly, the Queue-Fair support team is outstanding — always friendly, professional, and impressively fast in responding to any questions we had. It made the entire setup and launch process a breeze. Review collected by and hosted on G2.com.

We honestly have no complaints. Our experience with Queue-Fair has been completely positive — we encountered no issues or difficulties during our campaign. Review collected by and hosted on G2.com.

Quick answer from customer support, ease of implementation. Review collected by and hosted on G2.com.

Interface to add queue's is somewhat old fashion. I could use a fresh look. But that's personal opinion Review collected by and hosted on G2.com.