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Compare CrowdHandler and Queue-it 
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At a Glance
Market Segments
Small-Business (61.3% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
Free
Contact Us
CrowdHandler
Star Rating
(31)5.0 out of 5
Market Segments
Small-Business (61.3% of reviews)
Entry-Level Pricing
Free
Browse all 6 pricing plansQueue-it
Star Rating
(141)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Entry-Level Pricing
Contact Us
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Queue-it excels in its "Traffic Controls" feature, scoring 9.1, while CrowdHandler shines even brighter with a score of 9.8, indicating a more robust ability to manage high traffic volumes effectively.
- Reviewers mention that CrowdHandler's "Ease of Setup" is particularly impressive, achieving a score of 9.6 compared to Queue-it's 8.3, suggesting that users find CrowdHandler significantly easier to implement.
- G2 users highlight the superior "Quality of Support" from both products, with Queue-it scoring 9.7 and CrowdHandler slightly higher at 9.8, indicating that both platforms are committed to providing excellent customer service.
- Users on G2 note that CrowdHandler offers better "API / Integrations" capabilities, scoring 9.3 compared to Queue-it's 8.6, which may be crucial for businesses looking to integrate with other systems seamlessly.
- Reviewers say that while both products have strong "Scalability" scores, CrowdHandler's 9.6 outshines Queue-it's 9.2, suggesting that CrowdHandler may be better suited for businesses anticipating rapid growth.
- Users report that Queue-it has a larger market segment focus on mid-market businesses, while CrowdHandler caters more to small businesses, which may influence the choice depending on the size and needs of the organization.
Pricing
Entry-Level Pricing
CrowdHandler
Lite
Free
1 waiting room with capacity for 100 customers.
- Keep us on standby with our free tier.
Queue-it
Starter
Contact Us
1 simultaneous waiting room, 5k visitors via queue, 500k visitors via safety net, and 30k visitors/min to Queue-it, 10k/min to site
- Scheduled waiting room
- 24/7 peak protection
- 20+ Connectors (client, server, edge)
Free Trial
CrowdHandler
Free Trial is available
Queue-it
Free Trial is available
Ratings
Meets Requirements
9.7
26
9.3
114
Ease of Use
9.3
27
8.7
117
Ease of Setup
9.5
25
8.2
96
Ease of Admin
9.3
20
9.0
94
Quality of Support
9.9
25
9.6
115
Has the product been a good partner in doing business?
9.8
21
9.6
93
Product Direction (% positive)
10.0
26
9.2
113
Features by Category
Traffic
9.8
20
9.0
94
9.8
19
8.5
83
9.8
20
9.0
93
Administration
9.4
20
8.9
95
9.6
19
9.1
90
9.0
19
8.4
93
9.5
17
8.4
83
Categories
Categories
Shared Categories
CrowdHandler and Queue-it are categorized as Virtual Waiting Room
Unique Categories
CrowdHandler has no unique categories
Queue-it is categorized as Bot Detection and Mitigation
Reviews
Reviewers' Company Size
CrowdHandler
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Queue-it
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
12.9%
Events Services
9.7%
Sports
6.5%
Retail
6.5%
Performing Arts
6.5%
Other
58.1%
Entertainment
21.0%
Retail
11.6%
Performing Arts
10.1%
Events Services
9.4%
Information Technology and Services
6.5%
Other
41.3%
Alternatives
Discussions
What is CrowdHandler used for?
1 Comment
JG
Retailers, E-commerce, Ticketing Sites, Governments and Universities use CrowdHandler to handle traffic spikes, protect against bots, and provide fair access...Read more
CrowdHandler has no more discussions with answers
How does queue it work?
1 Comment
PS
When you add Queue-it’s virtual waiting room to your website or app, visitors exceeding the capacity thresholds you set for your website or app are offloaded...Read more
What is a pre queue?
1 Comment
DG
A pre-queue is a directive of where you want your users to land in the timeframe before queuing them. You can send to a "pre" waiting room, another url, or...Read more
What is virtual waiting?
1 Comment
PS
A virtual waiting room is a cloud-based service for businesses to control surges in online traffic to their websites or mobile apps. In high-demand...Read more
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