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Compare CrowdHandler and Queue-it 
Featured Products
At a Glance
Market Segments
Small-Business (61.3% of reviews)
Mid-Market (47.9% of reviews)
Entry-Level Pricing
Free
Contact Us
CrowdHandler
Star Rating
(31)5.0 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 6 pricing plansQueue-it
Star Rating
(149)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Queue-it excels in managing high-traffic events, with users highlighting its ability to prevent site crashes and oversells. The waiting room feature is particularly praised for allowing businesses to control inventory and limit purchases per customer, ensuring a fair experience for all customers.
- Users say that CrowdHandler offers a more user-friendly experience, with many finding it easy to implement and use. Reviewers appreciate the excellent support from the CrowdHandler team, especially during critical moments, which helps businesses navigate high-pressure sales situations effectively.
- According to verified reviews, Queue-it is recognized for its reliability in enterprise settings, with users noting that it is a daily tool for maintaining website availability and monitoring access during peak traffic days. This consistent performance is a significant advantage for larger organizations.
- Reviewers mention that while CrowdHandler is ideal for small businesses, it may not scale as effectively for larger enterprises. Users appreciate its functionality and support, but some express concerns about its ability to handle extremely high traffic spikes compared to Queue-it's robust capabilities.
- G2 reviewers highlight that Queue-it provides valuable real-time data about wait times and the number of queued individuals, which enhances operational control during events. This feature is particularly beneficial for businesses that need to manage customer flow efficiently.
- Users report that while both products have strong support, Queue-it's customer service is noted for its responsiveness and effectiveness in addressing complex issues, making it a reliable partner for businesses that require ongoing assistance and strategic guidance.
Pricing
Entry-Level Pricing
CrowdHandler
Lite
Free
1 waiting room with capacity for 100 customers.
- Keep us on standby with our free tier.
Queue-it
Starter
Contact Us
1 simultaneous waiting room, 5k visitors via queue, 500k visitors via safety net, and 30k visitors/min to Queue-it, 10k/min to site
- Scheduled waiting room
- 24/7 peak protection
- 20+ Connectors (client, server, edge)
Free Trial
CrowdHandler
Free Trial is available
Queue-it
Free Trial is available
Ratings
Meets Requirements
9.7
26
9.3
122
Ease of Use
9.3
27
8.8
125
Ease of Setup
9.5
25
8.3
104
Ease of Admin
9.3
20
9.0
100
Quality of Support
9.9
25
9.7
123
Has the product been a good partner in doing business?
9.8
21
9.6
99
Product Direction (% positive)
10.0
26
9.2
121
Features by Category
Traffic
9.8
20
9.1
100
9.8
19
8.5
84
9.8
20
9.0
95
Administration
9.4
20
8.9
98
9.6
19
9.1
95
9.0
19
8.4
97
9.5
17
8.4
86
Categories
Categories
Shared Categories
CrowdHandler and Queue-it are categorized as Virtual Waiting Room
Unique Categories
CrowdHandler has no unique categories
Queue-it is categorized as Bot Detection and Mitigation
Reviews
Reviewers' Company Size
CrowdHandler
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Queue-it
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
12.9%
Events Services
9.7%
Sports
6.5%
Retail
6.5%
Performing Arts
6.5%
Other
58.1%
Entertainment
20.5%
Retail
11.6%
Events Services
10.3%
Performing Arts
9.6%
Information Technology and Services
6.2%
Other
41.8%
Alternatives
Discussions
What is CrowdHandler used for?
1 Comment
JG
Retailers, E-commerce, Ticketing Sites, Governments and Universities use CrowdHandler to handle traffic spikes, protect against bots, and provide fair access...Read more
CrowdHandler has no more discussions with answers
How does queue it work?
1 Comment
PS
When you add Queue-it’s virtual waiting room to your website or app, visitors exceeding the capacity thresholds you set for your website or app are offloaded...Read more
What is a pre queue?
1 Comment
DG
A pre-queue is a directive of where you want your users to land in the timeframe before queuing them. You can send to a "pre" waiting room, another url, or...Read more
What is virtual waiting?
1 Comment
PS
A virtual waiting room is a cloud-based service for businesses to control surges in online traffic to their websites or mobile apps. In high-demand...Read more
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