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Queue-it

By Queue-it

4.7 out of 5 stars

How would you rate your experience with Queue-it?

Queue-it Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Queue-it Media

Queue-it Demo - Example 1
Queue-it queue page explained
Queue-it Demo - Example 2
Queue-it for product releases
Queue-it Demo - Example 3
Queue-it for sneaker drops
Queue-it Demo - Example 4
Queue-it for festival ticket onsales
Queue-it Demo - Example 5
Queue-it for tax filing
Queue-it Demo - Example 6
GO Queue-it platform traffic insights
See how Queue-it's virtual waiting room can prevent your website from getting overloaded by peak traffic.
Play Queue-it Video
See how Queue-it's virtual waiting room can prevent your website from getting overloaded by peak traffic.
Hear from Jon Haworth, Senior Commercial Systems Manager at Tate, how one of the world’s most iconic art institutions managed overwhelming online demand after reopening its galleries post-pandemic.
Play Queue-it Video
Hear from Jon Haworth, Senior Commercial Systems Manager at Tate, how one of the world’s most iconic art institutions managed overwhelming online demand after reopening its galleries post-pandemic.
Hear from Santiago Aguilera Monero, IT Systems Architect at the Catalonian Government (Generalitat de Catalunya, or GENCAT), how Queue-it supports reliable experiences for millions of citizens, across 10 digital public services.
Play Queue-it Video
Hear from Santiago Aguilera Monero, IT Systems Architect at the Catalonian Government (Generalitat de Catalunya, or GENCAT), how Queue-it supports reliable experiences for millions of citizens, across 10 digital public services.
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Queue-it Reviews (161)

Reviews

Queue-it Reviews (161)

4.7
161 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliable traffic management and exceptional customer support, which help maintain website stability during high-demand events. The intuitive setup and real-time monitoring features are highlighted as key benefits, allowing for effective control over user flow. However, some users note that the interface could be more intuitive, particularly for new users.

Pros & Cons

Generated from real user reviews
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Verified User in Events Services
UE
Mid-Market (51-1000 emp.)
"Customizable, User-Friendly, and Insightful Analytics"
What do you like best about Queue-it?

Analytics, ability to customize design, ease of use Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Some features are hidden behind a paywall Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Queue-IT saved our bacon!"
What do you like best about Queue-it?

The ability to manage the inflow of traffic to our website. Without being able to control this, our system gets overwhelmed and crashes. Their customer support has been excellent and always fast to respond. It's easy to use and was dropped right in front of our site without any issues. It's given us great insight into our traffic and users. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Our users would prefer that we didn't have a waiting room, but it's necessary during our peak periods. It would be great if there were the ability to send SMS notifications to user as well as email notifications when it's their turn but this isn't available. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Mid-Market (51-1000 emp.)
"Keeps Our Site Running Smoothly During Big Sales with Great Reporting"
What do you like best about Queue-it?

It keeps our website running smoothly during big on-sales, and has good reporting abilities. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

It is a bit hard to set up the waiting rooms. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Mid-Market (51-1000 emp.)
"Customizable and Powerful Tools for Streamlined Setup"
What do you like best about Queue-it?

Repeatable setup process, customization options, and advanced tools Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Sometimes the steps to setup a queue feel lengthy or disjointed Review collected by and hosted on G2.com.

Verified User in Sports
ES
Mid-Market (51-1000 emp.)
"Handles Traffic Surges with Flexibility and Precision"
What do you like best about Queue-it?

Ability to handle surge in traffic, granular control, flexibility with queue pages. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Bot protection and bot dashboards can be better. Review collected by and hosted on G2.com.

Hugo G.
HG
Gerente de operaciones
Small-Business (50 or fewer emp.)
"It is not just a supplier,it is an ally"
What do you like best about Queue-it?

Its interface is graphical and modern, and above all, it is robust, having not had any crashes or failures for more than 5 years working with the platform. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I would like a profile that is not necessarily technical to be able to manage or better understand the platform in the administrative part. Review collected by and hosted on G2.com.

EO
Box Office Superstar
Mid-Market (51-1000 emp.)
"Great service for a great price."
What do you like best about Queue-it?

I like the set it and forget it ness. It really helps give peace of mind when we are having large onsales. You can create a different waitingroom for each onsale or just use the same one thats always running with certain thresholds. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

I wish I could pull more metrics out but thats not what its designed for. Review collected by and hosted on G2.com.

MIALON S.
MS
Responsable Technique Web
Mid-Market (51-1000 emp.)
"QueueIt a true ally for your site"
What do you like best about Queue-it?

Very ergonomic, intuitive, and truly effective tool. Easy to implement. Real, quality, and responsive support from the QueueIt teams. A true accompaniment. Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Currently, the product suits me very well. No "dislike" topic. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Enterprise (> 1000 emp.)
"Evaluation of using an electronic waiting room on an online ordering site for restaurants"
What do you like best about Queue-it?

A place where the system does not go down

A place where you can see the status such as the number of inflows and the number of people waiting from the management screen Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Even when it's my turn, I often have to line up again. There are restrictions such as using the same browser, and I couldn't understand the conditions for lining up again unless I asked questions from my side. Review collected by and hosted on G2.com.

Marie A.
MA
Product Manager, My Virgin Media app
Enterprise (> 1000 emp.)
"I would recommend Queue-it"
What do you like best about Queue-it?

I would recommend Queue-it as it is great for protecting against high-traffic incidents. Also the Account Managers, Technical Team and Designers are always available to support and go above and beyond Review collected by and hosted on G2.com.

What do you dislike about Queue-it?

Some features could be improved! From a content POV it should be easier to update the themes and add imagery, background colours etc (so have a CMS). Also, I would like a repository to add pre-prepared stock dynamic messages so I can access them easily. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

14%

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Queue-it Features
Traffic Controls
Network Controls
Traffic Overview
Dashboard
Scalability
Customization
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Queue-it