PRTG Network Monitor Reviews & Product Details

PRTG Network Monitor Overview

What is PRTG Network Monitor?

PRTG Network Monitor is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout thier entire network and resolve them before they escalate and become business critical. PRTG monitors all systems, devices, traffic and applications of your IT infrastructure using these technologies: SNMP: ready to use and custom options WMI and Windows Performance Counters SSH: for Linux/Unix and MacOS systems Flows and Packet Sniffing HTTP requests REST APIs returning XML or JSON Ping, SQL and many more Over 300,000 sysadmins at both SMB's and large enterprises, use PRTG Network Monitor to make their networks faster, more responsive, and more reliable.

PRTG Network Monitor Details
Languages Supported
German, English, French, Italian, Dutch, Norwegian, Portuguese, Russian, Spanish
Product Description

PRTG is a network management software solution that monitors your network using a range of technologies to assure the availability of network components by measuring traffic and usage.

How do you position yourself against your competitors?

One tool, one overview: IT Pros often use a variety of monitoring solutions to manage their network. This is an inefficient approach which costs time, energy and money. PRTG gives sysadmins the ability to monitor their entire infrastructure with one tool. Our dashboard and app provide a comprehensive overview, whenever you want it, wherever you are.

PRTG is lightweight, requires no SQL database and is completely customizable. We also offer a fair and transparent licensing model. Each license comes feature complete. With PRTG Network Monitor you will never need to purchase additional add-ons, features or functionality - you only pay for scale.


Seller Details
Seller
Paessler AG
Company Website
Year Founded
1997
HQ Location
Nuremberg, Germany
Twitter
@paesslerAG
4,775 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
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PRTG Network Monitor Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PRTG is a tool used in our organization to monitor or improve the network and server infrastructure. It is very simple to operate, easy to install, easy to use and compatible with mobile devices. It can quickly detect faults or heavy traffic on the network. With the amount of sensors available and its versatility to display information on the main panel, it is possible to examine all the key components of the technical infrastructure of the organization. Review collected by and hosted on G2.com.

What do you dislike?

PRTG is an extraordinary tool for network monitoring, but it would be great if it allowed for more customization of the integrated reports in which more specific data could be added according to the required need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

PRTG is a great alternative for small and medium companies where network or system administrators can track the whole network and IT services and infrastructure of the company. A significant part is the right configuration of the detectors in the program because an insufficient configuration will affect the right operation of the notifications from incurring from the inaccuracy of the information supplied by the tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With PRTG we could track all production servers, network and infrastructure devices with every one of the solutions. It's presently used across the organization and can be present as our protection and early warning mechanism for virtually any difficulty in the functioning of vital equipment and apparatus. Furthermore, it permits us to acquire a resource baseline and also look back at historical data to monitor trends or see disc intake, network traffic, etc. Review collected by and hosted on G2.com.

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Digital Marketing Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It makes it possible for us to view and maintain continuous observation of programs, even the ones which are in various regions of the complex which will say they are separate in various locations quite good the consumer interface, the material is downloaded via the upgrade assistant of PRTG also it's installed quite harmoniously locally, it's even letting us identify and provide alternative to inconveniences in different programs. What's more, it's not a burden on the server system. It's lightweight, nothing ostentatious concerning size on the system, has an assortment of detectors and in addition to that permits us to accommodate extras if needed. Review collected by and hosted on G2.com.

What do you dislike?

Among those aspects which could place a small slow down the machine is that the quantity and characteristics of detectors, but it's a software of quite competitive usage and enables us to fulfill the requirements of the business in the region of monitoring. There's one which other more complex demand, where you are able to use scripts (Powershell, Batch), however for the patterns is totally ready to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a software totally suggested to those businesses which desire and may invest in this program, it's unquestionably a giant in its own place, there are lots of forums which within a couple of minutes you may answer any query. It's simple to configure and quite secure. Recommended Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's enabling us continuous observation of their community and support in addition to being in continuous supervision receiving alarms of visitors variant, patterns and figures, we're attentive to the usage of CPU and memory and we could also determine failures or errors before they occur which provides us an edge and allows us to save time and tools, we're totally in control concerning the overall system of the business and if something doesn't operate normally we're conscious of Review collected by and hosted on G2.com.

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AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

PRTG affords us the ability to focus on completing projects as well as beginning new projects without having to worry about manually monitoring the health of the devices that comprise our networks. Review collected by and hosted on G2.com.

What do you dislike?

While we love PRTG's library of sensors, it would be nice if the tool they offered for SNMP walks would align with MIB files to identify corresponding device states, descriptions, etc. This is mostly a nit-pick, as even SolarWinds' walk tool doesn't really offer this, but it would be great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're using SolarWinds, try out PRTG's Network Monitor trial. You'll notice that the interface is much cleaner and feels less cluttered. Device monitoring is just as fast and efficient as in SolarWinds. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use PRTG to monitor network health. We are alerted anytime a change is detected that does not match parameters we've set for devices, so that issues are dealt with swiftly and before they turn serious, which saves us time and money in the long-term. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PRTG Network Monitor is a tool which includes all you will need for community monitoring and understanding the status of servers, and it not only displays information in real-time but in addition provides thoroughly detailed reports that permit you to effectively examine the behaviour of sources. And components of their IT infrastructure, these reports may be generated or even scheduled occasionally, which is daily, monthly or weekly, it's also possible to configure alarms, based upon the internal necessities of the company. Review collected by and hosted on G2.com.

What do you dislike?

Monitor a powerful solution for tracking server and network status.PRTG Network Monitor is a tool which has been demonstrated to be an superb solution for tracking IT tools and that in the moment we've not identified any error or difficulty within it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

PRTG Network Monitor is in itself a pretty strong tool with numerous detectors to track any variable or source of the community or of their IT infrastructure generally, easing, through the data offered in real-time along with the reports created, to perform tasks of repair or improvement programs better, its commercial supply is quite flexible and may be implemented in almost any business, since it's flexible both to dimensions as well as the particular needs of every corporation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PRTG Network Monitor is the very best solution available for your business for tracking both system resources and also the status of servers, integrates early detection of defects or failures, has a powerful variety of detectors for all kinds of components, apparatus or factors offering figures, data and charts that enable a greater analysis of the behavior of the system and IT infrastructure of their company. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

PRTG has been instrumental in allowing us to setup real time active monitoring of all web servers and continually evaluate resource management and usage across boxes. With built in selectable sensors covering a vast array of areas you would be hard pressed to find areas not covered. PRTG was easy to setup and use with documentation online to follow as needed. We are currently using for limited purposes so still fall into the free range of sensors but are looking to expand in the future to more devices. Review collected by and hosted on G2.com.

What do you dislike?

Once you go over 100 sensors the pricing can go up quickly. Initially upon install PRTG wanted to auto scan and add all devices on the network - maybe I missed something but I spent a bunch of time then removing devices I did not want it to list currently. The user interface is decent but could be slightly more polished. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Play with the main built into sensors Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have multiple web servers that we wanted real time notificatons and warnings on when certain limits were reached regarding both CPU usage and memory usage. This allows us to track and proactively handle issues before customers and clients can call in reporting slowness on their sites. With the built in email and text notifications you can receive these anytime and anywhere. Review collected by and hosted on G2.com.

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Network Consulting Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It monitors the whole network infrastructure: servers and network device.

It monitors device health status: CPU utilization, memory utilization and services.

Bandwidth monitoring for all your links on your network and port status on your network devices: up/down status.

Real time alerts capability.

The user interface is friendly. Review collected by and hosted on G2.com.

What do you dislike?

It can be tricky to discover devices for first time users.

Improvements can be made when it comes to documentation. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

PRTG Network Monitor is a great tool for network infrastructure monitoring and it has a 30 day unlimited license for testing it which is enough time to test out the tool and figure out if it meet your business requirements. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It can be challenging to find out your network devices health status especially when managing a large enterprise network and PRTG makes it simple to check your devices status and resource utilization for your network infrastructure. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PRTG gives you the ability to automatically scan and add devices to monitor or hand pick what devices and what aspects of those devices you want to monitor.

PRTG also has a customizable map feature that allows you to choose monitoring stat displays and set them up on a rotating display, great for NOC type monitoring of large amounts of data or devices.

The automated email feature for devices works extremely well. Review collected by and hosted on G2.com.

What do you dislike?

There is a bit of a learning curve when setting it up as a custom monitoring solution, but the documentation has gotten much better. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Even the free version of this program is extremely feature rich, worth setting up for an extended trial run. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently we are monitoring gateways for multiple locations as well as individual devices (AP's, core systems) across multiple OS platforms. Review collected by and hosted on G2.com.

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Concur Expense management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade wizard. You get a good amount of probes for a great price which really sold us above Solar Winds Review collected by and hosted on G2.com.

What do you dislike?

The interface could be a little better managed. It is basic but takes a minute to get sorted through the information especially if you are network administrator for multiple locations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are keeping track of our network health and critical applications and servers that need constant uptime. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The basic function of a network monitoring software should be to provide the administrator with the time to perform other useful tasks instead of having to be permanently aware of the infrastructure of all connected systems. Review collected by and hosted on G2.com.

What do you dislike?

Although they do not express it explicitly, they have a strong dependence on the Microsoft software house, since it only works under the “Microsoft Windows” operating system (they recommend “Windows Server 2012 R2”; for other editions, install the “.NET framework” package 4.5 ”with its updated security patches). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

PRTG is the perfect tool to monitor all your hardware, including servers, routers and switches. You can also constantly monitor bandwidth and applications. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

IT infrastructure needs a constant review in order to ensure the health of your system. Are there overloaded components, like CPU or memory, for example? Is the temperature of your servers acceptable? Are there Windows servers that restart occasionally during the night? Are you aware of this issue, or missing the clue that something is wrong? You also want to know when hard disks in your environment are nearing maximum capacity, when memory is running low, or you need to upgrade your internet connection due to increasing bandwidth usage. Knowing these network conditions will indicate when it might be time to invest in new hardware resources. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PRTG Network Monitor is a reporting tool which enables Network administrators to keep a closer look on network devices. Device wise network bandwidth, usage protocol stats, availability, uptime and performances are presented as easily readable graphics in PRTG. Review collected by and hosted on G2.com.

What do you dislike?

PRTG Network monitor has made a considerable effort to make the representation of distinctive and colorful. Even though this looks attractive at the first glance, they may not be easily understood by the users. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend PRTG Network Monitor to be a useful tool network administrator’s armory. It can be used directly as a troubleshooting and secondary tool for network monitoring. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simple deployment over a network environment can be considered as advantages in PRTG. Without much intervention, it can identify device details. It is not required customize external package or plugins in PRTG Network Monitor. Review collected by and hosted on G2.com.

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Head of ICT Infrastructure
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

PRTG is very light, agent less, cross platform support, affordable network monitoring system. Provide very effective network health monitoring and reporting in a single console and flexible pricing plans that suites users. Review collected by and hosted on G2.com.

What do you dislike?

I have been using PRTG since 2005 and over all these years, I haven't noticed any thing which compelled me to use any other NMS other than PRTG. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

PRTG is very light, intuitive, agent less, works well across nearly all brands and models, good reporting, logging features. Highly recommend PRTG Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Complete health monitoring of campus network, servers, storage, applications, IoTs. In additonal all notifications, ticketing, SLA management is done through PRTG. Review collected by and hosted on G2.com.

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Proactive Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The simplistic design of tree hierarchical structures. Review collected by and hosted on G2.com.

What do you dislike?

Resource Load tends to have a direct correlation on responsiveness. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Trial software is totally free up to 100 sensors currently. Amazing tool that runs as a simple application that can be scaled out to a full business and beyond. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As an MSP, we manage and monitor everything from Internet Connections, DHCP, and even application availability on this program. Possibilities are endless. Review collected by and hosted on G2.com.

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Analista de Operações de Redes
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We use PRTG as a monitoring tool, to observe consumption and latency of our configured links in our edge router, and also use it as internal monitoring and support in the development of graphs and reports. Review collected by and hosted on G2.com.

What do you dislike?

It meets all the requested requirements regarding interface monitoring, map creations and reports, however when arriving at a certain amount of sensors, we can not add more sensors, thus forcing the purchase to continue the cadatros and monitoring. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Of great value for the use and monitoring of external and internal link, being able besides this monitoring, to be able to create maps and also to generate reports of consumption of the network. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Monitoring our dedicated ip link provided by our internet operators, our customers and our internal network, also creating traffic maps of our backbone and generating consumption reports. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PRTG gives a clear picture of what is going on in your network to monitor usage, loads and bandwitdh etc. Lots of customization. Review collected by and hosted on G2.com.

What do you dislike?

It can take some time getting used to as anything. I do wish there customer support was much more accessible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Network devices across the board and the load that is on them. Review collected by and hosted on G2.com.

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Information Systems Manager
Restaurants
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The software is very easy to both setup and manage. You can start from a first time setup, and then scanning and importing your environment with default recommended sensors in under an hour, which would provide you with a very good starting point to begin further refinement.

The product is very reliable, and can be setup in an active/passive high availability mode that is included with the base license. Once HA is in place application upgrades are a simple click and the application takes care of the fail-over/take-over process.

The base product covers all of our monitoring needs. From network infrastructure (switches, firewalls, loadbalancers) server infrastructure, and external websites and services the out of the box product should cover the majority of environments. For more advanced needs scripting (Powershell, Batch) can be used to query and output information that can be ingested by PRTG for display.

Remote probes can be used to gather monitoring information from systems and sites that are outside of your network and do not require typical persistent (VPN or other L2/L3 technologies) to monitor remote systems.

Once the product is tuned to your environment knowing when a system or resource is about to have issue and receiving an alert that you can choose to take action on via an action (built into the product) or some human intervention will assist in making your IT group more proactive. Review collected by and hosted on G2.com.

What do you dislike?

The web interface can get slow depending on how many and what kind of sensors your are hosting on the root system. Definitely break your sensors out over multiple remote probes to allow the root to store and display your data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

System and Service Monitoring - Knowing how are systems are performing and receiving alerts when they are above or below determine thresholds.

Baselining - Knowing how systems are utilized and when over a long time-frame has assisted with budgeting for future technology equipment and services. Review collected by and hosted on G2.com.

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Response from of PRTG

Hi Dan,

Thank you for your review of PRTG!

Cheers,

Paessler AG

AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

With this software I can see all my network devices, and I have a record from everyone. Review collected by and hosted on G2.com.

What do you dislike?

A bit slow when you want to see in a mobile (Android) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For monitoring every thing that you connect to your network Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Monitoring printers, servers and temperature of my site Review collected by and hosted on G2.com.

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System Administrator
Law Practice
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

System Administrators live in a world of fixing broken, intermittent, and/or frequently ambiguous problems. Therefore, when there's a system that works flawlessly without needing repeated maintenance, we take notice.

PRTG is the most reliable and low maintenance software we have in the office, and we love it. We lean on PRTG frequently to help us identify and resolve issues on other systems. PRTG makes it extremely easy to do so, and we are continuously grateful to have a network monitor that never creates additional work for us, and only ever makes our jobs easier =]

Functionality wise: Out of the box, PRTG monitors just about everything. We had this watching critical components of over 50 servers within an hour. For those things that PRTG miraculously does not support out of the box, they have an EXCELLENT API where you can create and integrate your own custom sensors (powershell, bat, or exe) with ease. We've used this to watch storage pool health, virtual disk health, even the number of CDs and DVDs in our disk printing robot.

Not only can you use powershell and such for custom sensors, you can even run these scripts and programs as custom "notifications". You set up a custom notification to run in response to a certain event (remote desktop unresponsive on server X), and when that event occurs, PRTG can run your script (restart server X) automatically. We've used this on our failover node to restart dell sonicwall whenever it feels like not working (which is rather frequent).

In short, not only is PRTG a monitoring tool, you can also use it as a self-repair tool for your networks and systems. Review collected by and hosted on G2.com.

What do you dislike?

If I was to have to name anything I'm not a huge fan of, here's a couple:

- PRTG doesn't use any sort of standard database, to my knowledge. It DOES supply a web API where you can request a lot of data like it, but if you're more of a database guy than web guy, this isn't super ideal.

- PRTG has options to use the built in SMTP client or an SMTP relay. I'm not positive that the built-in client is totally reliable, and it could be challenging to configure relays in a multi-site environment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Fantastic company, great product. We've had good relations with support, however be aware that with the company based in Germany, support experiences some delay due to translation and time differences. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Network Monitoring (we know when something goes down)

Hardware Baselining (we know when something's not acting normally)

Self Repairing (bonus item, but PRTG can be used to take action in attempt to fix certain problems) Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

- very easy to use

- good management

- much optionalities and configurations Review collected by and hosted on G2.com.

What do you dislike?

the licences are very expensive. Small businesses couldnt afford it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

network monitoring

device monitoring

server monitoring Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

You can monitor ANYTHING. The basic monitoring is easy to setup and get working fast. Once you spend some extra time learning, you begin to see the wide range of possibilities. The support forums are fantastic, I can usually find the answer to a question in a few minutes of searching. Additionally, the licensing is designed for the current world... based on sensors, not monitoring stations.

Maps are a great method for allowing end users\Management to visualize the current situation. Review collected by and hosted on G2.com.

What do you dislike?

If you haven't used a monitoring solution before, there is a bit of a learning curve. (Well worth the effort) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PRTG was a major turning point for moving from a Reactive IT to a Proactive IT. The number of issues our external clients see has dramatically dropped over the past year. Review collected by and hosted on G2.com.

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System Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The best things in PRTG are adding sensors, setting alarms, monitor bandwidth utilization and the most important thing is generating reports. Report is generating correctly (Day/Weekly/Monthly) which I am showing presentation to my Managers which is my favourite and able to win my Managers confidence. Review collected by and hosted on G2.com.

What do you dislike?

As of now, I didn't find any difficulties because my requirement is fulfilled that I have and If I am facing any difficulty then PRTG support team helps me. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Latest version of PRTG Dashboard visibility is very clear and easy to monitor the sensors UP/Down status.

Lot of features are there to solve with PRTG are to monitor the bandwidth utilization, Network/Server uptime status by using SNMP System Uptime sensor.

I would like to say honestly, This PRTG Network Monitor helps me a lot. I am the only person to handle L1/L2/L3 in my company. I have 16 branches which was not easy to monitor the network. Then I started PRTG free monitoring tools, which was feel very easier to monitor networks. I recommended to my manager that I need license version of PRTG Network Monitor. Now, I am using license version.

Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

As the title states, it's easy to get up and running quickly. I got a good network picture in about 15 minutes, and then started whittling things down. It's lightweight and responsive. Very minor network impact and isn't taxing to the host system. The info can be displayed in various coarse ways, each one dramatically different from the previous one, or you can make your own more subtle changes. The dark skin of the web interface makes a dramatic impression on visitors. Web interface is fast! Automated ticketing system and alerts works great. Once you get it tuned, there's 0 false alarms, and you'll get notifications if the alarm clears before you can remediate. Review collected by and hosted on G2.com.

What do you dislike?

Green color of things in threshold needs to be more... green. Like #7CFC00 green. Right now it's kinda #ADFF2F. Maybe a color picker wheel? PRTG ads on the screen are cheap. Licensing for more sensors seems to ramp up quickly = $$$. But I'm a cheapskate and can run my flat little /24 with 100 sensors and have some to spare. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it! It's really easy to do. Fairly intuitive interface, and stellar product support. Most of the time I can fix it myself as CS gets back to me in 24 hrs. or less. I have mine set up "just right" and I really don't mess with it anymore, unless we bring something new online, or I need to troubleshoot something with a battery of sensors deployed like Imperial Probe Droids. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to monitor far endpoints and the history of network health, which has allowed me to beat up our ISP for crappy service. Also, I can immediately look at switch flows from a central point, without having to remember an old password on an obscure switch. This lets me focus on another ISP issue or drill down to the closet. We have a very good idea of what our network stressors are, and gives us clear metrics for expansion. Review collected by and hosted on G2.com.

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UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It´s an excellent tool, allows to monitor the data network in my company, get reports, access from anywhere with an intuitive and pleasant interface. Review collected by and hosted on G2.com.

What do you dislike?

PRTG manages its own database on the grounds that it is faster and represents less of a burden on the system running the data collector. Although the information is always available for export to various formats, it does not compare to the simple creation of a user with read-only rights in a database.

In addition, they have a strong dependence on the Microsoft software house as it only works under the operating system "Microsoft Windows". Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The PRTG Network Monitor has already a large set of sensors, so you wont need to write any line of code. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

TWith this tool we can see the state of the data network so accurately that it has been able to detect faults that without using PRTG could have lasted hours. It provides us with detailed monitoring data and historical reports for all network components, which we use to calculate growth. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PRTG is a very dynamic network monitoring solution that allows the administrator to deeply monitor every device on their network. Anything from disk space, to memory, to logs. PRTG allows the administrator to pick and choose what they want to monitor based on their needs, and set it up to send out email/text alerts to their sys admins in order to prevent downtime in their environments. Review collected by and hosted on G2.com.

What do you dislike?

The functionality of PRTG is pretty fantastic. I honestly don't have too many complaints. I suppose the only suggestions that I would make would be to clean up the GUI a little bit, as some views are 'linear', and can blend together. Making a slightly more friendly user interface would really be the only improvement I can see (Atleast for my needs). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is a robust and customizeable tool for network monitoring, and can be configured for just about any environment and solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this solution as a network monitor to monitor all of our servers. We maintain a large environment that serves thousands of clients, so maintaining uptime is key. This product allows us to keep an eye on all of our servers, and prevent downtime by being alerted to any potential issues. Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Flexibility of monitoring equipment. We are able to group equipment by location and device type. We are also able to give access to certain devices to the local IT departments for their monitoring. Review collected by and hosted on G2.com.

What do you dislike?

Currently being ran from one location to monitor all locations gloablly. Sometimes there are false reports that equipment is down if there is high bandwidth usage over the MPLS but not at the locations. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that if you are monitoring multiple locations that you have sufficient bandwidth so that you do not get false reports that locations or equipment is down. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Checking the uptime of devices such as routers, firewalls, access points, switches, and servers. To help in the troubleshooting of problems if they are netowrk related or machine related. Review collected by and hosted on G2.com.

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