Paessler PRTG Reviews & Product Details

What I like most about PRTG is how easy it is to use. Setting things up is straightforward, sensor integration is simple, and building dashboards with Maps is easy. Reporting is quick, network analysis with NetFlow works great, and the alerting system covers everything from email to custom sound alerts. It just works well. The setup was smooth, and I use PRTG regularly for monitoring. Paessler’s customer support is always helpful when needed. Review collected by and hosted on G2.com.

Honestly, I don’t have many complaints about PRTG. But if I could suggest a few improvements, it would be great to have performance monitoring through telemetry, and maybe an integration with Prometheus. It’d also be awesome to have more interactive dashboard panels, like what you get with Grafana. And it’d be perfect if we could set custom sound alerts directly from the web interface, not just from the PRTG desktop. Review collected by and hosted on G2.com.

PRTG is extremely customizable, providing insight where it's been needed the most. While the out of the box deployment helped pull in 90% of the metrics and insights we were looking for, the ability to get into the granular details of everything else is amazing. It's extremely easy to setup and use making it a great product over all. It's used daily to ensure a smooth running network. Review collected by and hosted on G2.com.

Only complaint I would have would be a better built in tie in to more robust graphing tools like Grafana Review collected by and hosted on G2.com.

It's great to have a tool that notifies every disruption or degradation of devices or services. But sometimes I think should be upgraded to a modern paradigm, not just notifying, maybe automating actions or a better algorithm to define what is really critical, because not everything needs attention in the specific, sometimes we need groups of events to define a real critical alert. Review collected by and hosted on G2.com.

I think it's overwhelming, it causes some anxiety because it's logical to notify almost everything, but it was great when notifying used to be one time a day, by an email, not now when we have notifications every minute. Review collected by and hosted on G2.com.

Allows you to set specific criteria to how you define a "down" system. Review collected by and hosted on G2.com.

Only having email support and not phone support. Review collected by and hosted on G2.com.

It's customizable dashboards are very good feature Review collected by and hosted on G2.com.

It takes huge amount of storage to run the operation smoothly Review collected by and hosted on G2.com.

Proactive Alerts which helps IT team to take appropriate action to reduce the outages impact and take proactive actions. Review collected by and hosted on G2.com.

As such there are nothing however cost which lead customers to explore all other options. Review collected by and hosted on G2.com.

The tool is very good and easy to configure and/or deploy, whether with local or remote sensors when there are remote sites within the company. It has a wide variety of sensors and has the tools to customize or create sensors based on the MIB files of any manufacturer and covers the seven layers of the OSI model to be monitored and generate the respective alerts. Review collected by and hosted on G2.com.

The only thing, perhaps, is that it doesn't have a version to install on Linux and also the increase in its price, which has been very significant. Review collected by and hosted on G2.com.

A simple way to monitor network performance and alerting. Easy to integrate with elements that you want to monitor for daily monitoring use. Easy to implement in small or large networks. Sometimes the customer support may take some time to response, but it will be entertained within 24 hours. Review collected by and hosted on G2.com.

New pricing structure can be a headache. Review collected by and hosted on G2.com.

We have been using PRTG for over 6 years for successful monitoring of network and other hardware. Hardware from different manufacturers can be easily integrated into PRTG. Changes to probes can be implemented quickly and easily. PRTG regularly informs us about failures and interruptions of components. Due to good documentation on the internet, we have not needed customer support so far. Review collected by and hosted on G2.com.

The price for PRTG has recently increased significantly, and PRTG is now only available as a subscription license. Review collected by and hosted on G2.com.

We have been using PRTG productively in our data center and with customers for several years now. PRTG has always worked reliably and flawlessly. The daily work with PRTG is extremely easy, the operation is quick to learn, and disruptions or outages can be detected and resolved early. Review collected by and hosted on G2.com.

There is actually nothing to criticize about PRTG. Review collected by and hosted on G2.com.