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At a Glance
Market Segments
Mid-Market (50.7% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 10000 Sensors Per Year
LogicMonitor
Star Rating
(636)4.5 out of 5
Market Segments
Mid-Market (50.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorPaessler PRTG
Star Rating
(176)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in user experience, particularly with its intuitive setup process. Users appreciate the user-friendly onboarding wizard, which simplifies the initial configuration, making it easy to get started with monitoring tasks.
- According to verified reviews, LogicMonitor stands out for its comprehensive visibility across various environments, including cloud, on-premises, and hybrid setups. Users highlight that this unified view significantly speeds up troubleshooting, making it easier to manage complex IT infrastructures.
- Users say that Paessler PRTG's alerting features are a major advantage, providing instant notifications on server issues. This capability allows teams to respond quickly to potential problems, which is crucial for maintaining system uptime and reliability.
- Reviewers mention that LogicMonitor's intelligent alerting system helps cut through the noise of excessive notifications, delivering clear, actionable insights. This feature is particularly beneficial for teams overwhelmed by alerts, allowing them to focus on critical issues.
- G2 reviewers highlight that while Paessler PRTG has a strong performance in monitoring capabilities, it faces challenges in areas like AI/ML integration, where it scores lower compared to LogicMonitor. Users note that LogicMonitor's AI-driven insights enhance its monitoring capabilities, making it feel more effortless.
- According to recent user feedback, both products have their strengths, but Paessler PRTG is favored for its customizable alert features and ease of use, while LogicMonitor is praised for its faster support response times and ease of explanation to DevOps teams, indicating a slight edge in customer service.
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Free Trial
LogicMonitor
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
8.9
485
9.3
152
Ease of Use
8.6
491
8.9
152
Ease of Setup
8.6
388
8.8
134
Ease of Admin
8.5
370
8.6
102
Quality of Support
8.9
476
8.7
139
Has the product been a good partner in doing business?
9.0
360
8.5
94
Product Direction (% positive)
9.2
460
8.9
143
Features by Category
Functionality
8.4
201
Not enough data
9.0
214
Not enough data
9.0
210
Not enough data
8.0
207
Not enough data
8.8
201
Not enough data
8.1
189
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
30
Not enough data
9.6
31
Not enough data
8.8
30
Not enough data
8.8
30
Not enough data
8.6
30
Not enough data
8.8
30
Agentic AI - Database Monitoring
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Functionality
8.9
250
9.3
75
9.0
257
9.2
74
7.6
231
7.9
71
8.8
239
9.1
69
Monitoring - Network Monitoring
8.3
22
8.6
38
7.9
22
8.4
40
8.2
22
9.0
41
Management
8.5
236
8.9
68
8.6
243
8.8
70
Feature Not Available
8.0
67
Analytics - Network Monitoring
7.0
22
7.7
38
6.9
21
7.5
38
Security - Network Monitoring
7.5
22
8.2
38
6.9
23
7.6
37
6.6
20
7.1
38
Network Performance - Network Monitoring
7.6
22
7.5
38
6.7
22
7.1
38
AI Automation - Network Monitoring
6.5
19
5.7
37
5.9
20
5.5
37
6.3
20
5.8
37
Agentic AI - Network Monitoring
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Monitoring
8.5
210
8.8
27
8.2
196
8.0
25
7.9
181
7.8
24
8.6
209
9.0
26
Not enough data
Not enough data
Administration
8.3
194
8.6
27
8.2
178
7.5
24
7.9
173
6.9
25
Not enough data
Not enough data
Analysis
8.0
204
8.4
27
8.4
217
8.6
26
7.7
168
7.1
24
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
24
Not enough data
7.6
24
Not enough data
8.6
27
Not enough data
Issue Resolution
8.0
28
Not enough data
8.2
29
Not enough data
8.2
30
Not enough data
Management
8.8
32
Not enough data
9.1
30
Not enough data
8.3
31
Not enough data
Generative AI
4.8
7
Not enough data
5.0
7
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.8
55
Not enough data
9.2
54
Not enough data
8.7
52
Monitoring and Management
Not enough data
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Agentic AI - Hardware Monitoring
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Visibility
8.4
86
Not enough data
8.9
86
Not enough data
8.2
86
Not enough data
Monitoring and Management
7.8
78
Not enough data
8.3
81
Not enough data
8.8
82
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Monitoring and Management
Not enough data
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Cloud environment support
Not enough data
8.3
41
Not enough data
8.3
43
Agentic AI - Server Monitoring
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Functionality
9.1
177
9.3
57
8.7
181
8.8
55
8.7
177
8.8
54
7.3
129
7.2
51
Management
8.5
186
8.9
56
8.5
187
9.2
54
8.4
178
9.0
54
8.9
189
9.3
57
Agentic AI - Enterprise Monitoring
Not enough data
9.1
23
Not enough data
9.1
22
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.2
23
Not enough data
9.1
23
ServiceNow Apps
8.8
21
Not enough data
8.9
22
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Not enough data
Analysis
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Not enough data
Visualization
8.2
47
Not enough data
8.4
46
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
42
9.2
20
8.6
43
8.8
20
8.9
42
9.3
20
8.1
36
6.8
20
9.0
43
9.3
21
Response
8.6
41
9.3
21
8.9
43
9.0
21
8.2
37
8.4
20
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
43
8.6
22
8.5
42
8.3
22
Functionality
8.5
38
8.6
22
8.5
36
8.8
22
8.3
40
8.3
22
8.5
41
8.3
23
Alerts management
8.7
33
Not enough data
8.5
33
Not enough data
8.7
34
Not enough data
Monitoring
8.7
34
Not enough data
8.8
34
Not enough data
8.7
33
Not enough data
8.3
33
Not enough data
Automation
7.9
32
Not enough data
7.9
32
Not enough data
Analysis
8.5
34
Not enough data
8.4
33
Not enough data
8.9
34
Not enough data
8.9
33
Not enough data
Issue Resolution
8.7
33
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and Paessler PRTG are categorized as Enterprise Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, and Observability Software
Unique Categories
LogicMonitor is categorized as AIOps Platforms, Website Monitoring, ServiceNow Store Apps, Container Monitoring, Log Analysis, and Log Monitoring
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.5%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.1%
Information Technology and Services
25.6%
Telecommunications
7.9%
Computer & Network Security
4.3%
Computer Software
3.7%
Hospital & Health Care
3.0%
Other
55.5%
Discussions
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
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