Paessler PRTG Reviews & Product Details

The most helpful part of PRTG is its all-in-one monitoring. It gives real-time visibility across devices, servers, and applications with customizable sensors. The alerts and notifications are reliable, so issues get flagged before they turn into bigger problems.

Upsides of using Paessler PRTG:

Easy setup and intuitive dashboard.

Wide range of sensors to monitor almost anything.

Strong alerting system with email, SMS, and push notifications.

Mobile app for monitoring on the go.

Flexible and customizable reporting. Review collected by and hosted on G2.com.

The sensor-based licensing can feel restrictive and becomes costly as the network grows. The user interface, while functional, looks a bit outdated compared to modern tools.

Downsides of using Paessler PRTG:

Licensing costs increase quickly in large environments.

UI could be more modern and user-friendly.

Can require fine-tuning for very large enterprise deployments.

Initial learning curve for customizing sensors. Review collected by and hosted on G2.com.

PRTG provides an entire view of our network, adding our network appliances to PRTG and being able to sense and monitor every interface makes managing the network easy and allows the network admin to be proactive. Adding your network appliances to PRTG is very simple and easy, which makes the integration smooth and prevents time waste. The customer support is very responsive and acts fast for urgent support. PRTG is for daily use for any network admin. Review collected by and hosted on G2.com.

The PRTG sensors and alerts for all the sensors can be overwhelming for the network admin and it can make you miss an alert. Review collected by and hosted on G2.com.

The ease with which you can deploy the customization you can have makes it a perfect fit for monitoring any issue. Review collected by and hosted on G2.com.

You need to make sure not to overload Probes and spread it over remote probes for better data flow. Review collected by and hosted on G2.com.

I like that Paessler PRTG helps us to monitor servers on a single dashboard, which is really convenient. I also appreciate the stability it provides for monitoring more servers. The initial setup is user friendly, which makes the whole experience smoother. Review collected by and hosted on G2.com.

When we try to install multiple servers it will hang. Review collected by and hosted on G2.com.

It is very helpful in monitoring our data in cloud and manages network traffics. It greatly helps in improving performance of network. It provides notification via messages or email as convenient which helps to understand issues and act accordingly anytime. Review collected by and hosted on G2.com.

I believe the application is very costly for any startup companies. It really requires skilled technicians, which increases in training cost. It takes large amount of storage space for running its functionality. Review collected by and hosted on G2.com.

It adapts well to both small and large environments without changing the core setup.

It remains stable during OS updates and maintenance windows. Review collected by and hosted on G2.com.

The mobile app is limited for administrative tasks.

Licensing planning becomes tricky in fast-growing environments. Review collected by and hosted on G2.com.

PRTG raises an alarm before problems affect our ongoing operations. This helps to avoid outages, shorten response times, and use IT resources more efficiently.

By centrally monitoring network devices, servers, services, and applications, outages can be avoided and response times significantly reduced.

The setup is easy and quick thanks to auto-discovery sensors!

We use the solution at multiple locations and are extremely satisfied!

Customer support has always been able to help so far and is quickly reachable for all questions. Review collected by and hosted on G2.com.

The least helpful are the internal tickets (we already use a third-party tool here to create tickets due to the email notification from PRTG) Review collected by and hosted on G2.com.

PRTG makes it easy to monitor a large number of sites remotely. We have 50 sites across the east coast and a small IT staff. Before we were using PRTG, we relied on users reporting outages, which could be hours or sometimes even days. They are also easy to set timing of alerts. Review collected by and hosted on G2.com.

It can be a lot to set up all the network probes when first starting. Review collected by and hosted on G2.com.

PRTG has significantly streamlined our network monitoring processes. With its intuitive dashboard, I can easily track the performance of all our network devices in real-time. This has reduced the time I spend on manual checks and allows me to focus on more strategic tasks. Review collected by and hosted on G2.com.

Complexity for Beginners: For those new to network monitoring, the extensive features and options can be overwhelming. It might take some time to fully understand and utilize all the capabilities of PRTG. Review collected by and hosted on G2.com.

PRTG has allowed me to create an at-a-glance status overview of the key components of my network so I can be certain everything is up and running before the doctors start seeing patients each day. In addition, the alerts I have set on those and a few other devices in the network notify me 24/7 if there is any kind of outage, often letting me address it before the users even know it is happening. I could not do my job nearly as well without it. Rollout and setup were easy. PRTG scanned my network and found the devices that I needed to manage and using several techniques can present me with an almost overwhelming number of things to monitor for each device. These are easy enough to turn off so that seeing what is important isn't a needle in a haystack situation. Any questions I have had have been quickly resolved in their support forums. I am a one-man show, so PRTG has effectively given me an extra set of eyes that I desperately needed. I'm both the admin and the user. Review collected by and hosted on G2.com.

About my only complaint is that there is one hassle in managing maps (the dashboard tool) that hasn't been addressed yet, though it has been an issue for several years. But there is a workaround for this, and it is literally my only complaint, so there is not much to dislike. Review collected by and hosted on G2.com.