Compare Paessler PRTG and Zabbix 
At a Glance
Market Segments
Mid-Market (49.0% of reviews)
Mid-Market (52.2% of reviews)
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Free With One-Time Purchase
Paessler PRTG
Star Rating
(208)4.7 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Free Trial is available
Browse all 7 pricing plansZabbix
Star Rating
(207)4.4 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in user experience, with many praising its intuitive interface and ease of setup. Users appreciate how quickly they can implement the software, often highlighting the seamless auto-discovery feature that allows for rapid network mapping.
- Users say that Zabbix offers a robust open-source solution that is both flexible and scalable. Reviewers commend its strong alerting engine and low resource usage, making it a solid choice for those who need a customizable monitoring solution without the associated costs.
- According to verified reviews, Paessler PRTG stands out for its ability to focus on business impact rather than just raw metrics. Users have noted that they can create sensors that reflect critical operational metrics, which helps in making informed decisions about their IT infrastructure.
- Reviewers mention that while Zabbix is powerful, it can sometimes present challenges in configuration, particularly for users who are not as technically inclined. However, its extensive knowledge base and community support help mitigate these issues.
- G2 reviewers highlight that Paessler PRTG provides excellent support, with many users noting the quality of assistance they receive when troubleshooting issues. This level of support contributes to a more positive overall experience compared to Zabbix, which has received mixed feedback in this area.
- Users report that Zabbix is particularly effective for performance monitoring, with many praising its capabilities in tracking application and network performance. However, they also note that the learning curve can be steep for new users, which may hinder quick adoption.
Pricing
Entry-Level Pricing
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
Paessler PRTG
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.4
182
8.7
175
Ease of Use
9.1
182
7.3
175
Ease of Setup
9.0
164
7.5
105
Ease of Admin
8.9
130
7.9
104
Quality of Support
8.9
168
7.9
129
Has the product been a good partner in doing business?
8.9
122
8.1
82
Product Direction (% positive)
9.1
173
8.4
173
Features by Category
Functionality
9.5
29
8.7
25
9.6
30
9.1
25
8.9
29
8.4
24
8.8
29
8.2
25
8.6
29
8.3
25
8.7
29
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
80
9.3
47
9.2
78
9.2
48
7.9
73
6.9
40
9.1
71
9.0
44
Monitoring - Network Monitoring
8.6
38
8.3
5
8.5
44
9.3
5
9.0
41
9.3
5
Management
8.9
68
8.8
45
8.8
72
8.5
47
8.0
67
7.8
42
Analytics - Network Monitoring
7.7
38
8.0
5
7.5
39
9.3
5
Security - Network Monitoring
8.2
38
9.3
5
7.6
37
8.7
5
7.1
38
8.3
5
Network Performance - Network Monitoring
7.5
38
9.0
5
7.2
39
8.0
5
AI Automation - Network Monitoring
5.7
37
5.3
5
5.5
37
7.0
5
5.8
37
5.7
5
Agentic AI - Network Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Monitoring
8.8
27
9.2
33
8.0
25
8.7
29
7.8
24
8.9
30
9.0
26
9.1
33
Not enough data
Not enough data
Administration
8.6
27
8.9
31
7.5
24
8.9
30
6.9
25
9.1
28
Not enough data
Not enough data
Analysis
8.4
27
8.9
32
8.6
26
8.8
33
7.1
24
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
56
8.2
33
9.2
56
8.9
33
8.7
53
8.3
32
Monitoring and Management
8.5
53
9.0
29
8.0
50
7.9
29
8.2
50
8.3
30
9.2
56
8.9
31
Agentic AI - Hardware Monitoring
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Visibility
9.1
57
8.6
43
9.3
58
8.8
43
8.9
55
8.5
42
Monitoring and Management
8.9
54
8.8
42
8.0
51
7.9
38
8.5
53
8.4
38
9.4
58
8.8
44
9.2
51
8.9
27
8.6
48
8.3
25
Cloud environment support
8.3
41
8.3
24
8.3
43
8.5
22
Agentic AI - Server Monitoring
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Functionality
9.5
77
8.8
24
9.0
61
9.2
20
8.9
56
8.6
19
7.1
47
7.6
9
Management
9.1
68
9.1
21
9.2
71
8.8
22
9.0
52
8.8
20
9.3
75
9.3
23
Agentic AI - Enterprise Monitoring
9.1
19
5.3
5
9.2
18
5.7
5
9.2
19
8.0
5
9.3
19
8.3
5
9.3
19
6.7
5
9.3
20
7.3
5
9.1
19
8.0
5
Monitoring
9.2
19
8.5
13
8.8
19
8.8
14
9.3
19
8.8
14
6.8
19
8.1
8
9.3
20
8.9
15
Response
9.3
20
8.8
15
9.0
20
8.7
15
8.5
19
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
21
Feature Not Available
8.3
21
8.5
12
Functionality
8.6
21
8.3
13
8.9
21
7.9
12
8.4
21
Feature Not Available
8.3
22
8.2
14
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and Zabbix are categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, Enterprise Monitoring, and Observability Software
Unique Categories
Paessler PRTG has no unique categories
Zabbix has no unique categories
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.5%
Telecommunications
7.2%
Computer & Network Security
4.1%
Computer Software
3.1%
Hospital & Health Care
2.6%
Other
49.5%
Information Technology and Services
31.0%
Telecommunications
15.8%
Computer Software
11.8%
Computer & Network Security
5.4%
Internet
3.9%
Other
32.0%
Discussions
Is anyone else stuck juggling old vs new UI, desktop, and mobile because none of them fully cover daily needs?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you tried choosing one interface for your core tasks and using the others only for alerts or quick checks, because...Read more
Do others struggle with PRTG’s reporting and dashboards being too technical for managers?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You could also look at exporting key dashboards to HTML or PDF automatically and simplifying them before sharing, since...Read more
Has anyone else found the learning curve for custom sensors and reports slows real projects?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you tried starting with the built-in sensor templates and REST/custom sensor docs before building from scratch...Read more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
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