Product Fruits Reviews & Product Details

Great tool to create Knowledge base articles for a product. Provide AI features like summary, search, help center etc.

The tool is easy to configure and user friendly. Review collected by and hosted on G2.com.

Seems to be a good tool. Though the article editor formatting options can be improved. Review collected by and hosted on G2.com.

Something that I love the most about the tool is that it is extremely intuitive Review collected by and hosted on G2.com.

For someone who does not come from product marketing background, it might feel overwhelming as to what shall I do first. Proactive support from product fruits in this area might ass more value. Review collected by and hosted on G2.com.

I appreciate the autonomy it gives the product team. I can create tooltips, checklists, communicate product changes or new products directly through the interface, with highly flexible segmentation rules and without depends on dev team and deploys. It give us speed. And this enable us to test activation hypoteses efficiently, deliver contextual communication about plataform changes and helps analyze engagement and iterate rapidly. Review collected by and hosted on G2.com.

The visual customization is still limited. In some cases, its some cases, its hard to fully aling with our design system and maintain visual consistency. Additionally, integrating specific platform events can require som initial technical effort, depending on our stack. Review collected by and hosted on G2.com.

The setup is very quick and straightforward. The platform is intuitive, easy to implement, and allows us to create onboarding flows without much technical effort. Review collected by and hosted on G2.com.

Some advanced customization and integrations are limited. Reporting and analytics could be more detailed to give deeper insights into user behavior. Review collected by and hosted on G2.com.

Easy to setup, lots of flexibility out of the box, seems to handle responsiveness reasonably well (i.e. hotspot location moving with screen resizing). The segmentation looks fairly good, particularly with the ability to push/pull data from Hubspot. Also happy with integration into Heap. Review collected by and hosted on G2.com.

Not WCAG AA compliant, MAU based pricing means that it will fluctuate and will increase over time. We have an issue with other products and how they track MAU users so for us there is a chance we could be overcharged if not setup accurately. Would like the Knowledge Base to be able to be an outside integration i.e. HelpJuice. Review collected by and hosted on G2.com.

Product Fruits has been a huge help for our team. It covered everything we were looking for at a price that actually made sense compared to other tools we looked at. We use it for product tours, onboarding flows, in-app notifications, newsfeed, and a knowledge base, and we were surprised by some great extras like collecting customer feedback right in the app and the AI chat. Getting started was quick and straightforward, and now our customer success and product teams can easily update things on their own without needing engineering. The platform is simple to use, powerful, and the support team is always responsive. Review collected by and hosted on G2.com.

There is a tiny bit of a learning curve with implementing the tours, but after training sessions with the team it is quite simple to understand. Review collected by and hosted on G2.com.

Product Fruits makes it incredibly easy to create in-app onboarding flows and tooltips without any coding. It will provides useful analytics to track user engagement, which helps us collect user details on one dashboard. Review collected by and hosted on G2.com.

While it’s feature-rich, the initial setup can feel a bit overwhelming because there are many configuration options. Need to improve initial setup flow. Review collected by and hosted on G2.com.

What I like most about Product Fruits is how easy it is to install and integrate into the platform. It’s a cost-effective solution that delivers outstanding value and helps create smooth onboarding experiences for customers. Review collected by and hosted on G2.com.

So far, everything has been very smooth, and I haven’t encountered any drawbacks. Review collected by and hosted on G2.com.

Product Fruits has been an incredible tool during our onboarding MVP at Positrace, especially for our VSB and SMB customer segments. It has significantly improved onboarding efficiency through intuitive walkthroughs, tooltips, checklists, and custom flows—reducing support team involvement while empowering users to onboard independently.

The ease of integration with HubSpot was a major plus, enabling us to personalize user experiences using CRM data seamlessly. Implementation was quick and straightforward, with minimal technical overhead. We plan to use it daily to manage and monitor onboarding flows, and the ease of use makes it simple for both technical and non-technical team members to make updates.

Also, the support team is excellent—always responsive, proactive, and clear in their communication. It's been one of the most efficient and pleasant onboarding support experiences we've had. Review collected by and hosted on G2.com.

Nothing so far. The product has met our expectations and continues to deliver value consistently. We're excited to expand its use beyond the MVP stage. Review collected by and hosted on G2.com.

What I really like about Product Fruits is how easy it makes onboarding and guiding users through a product.

The interface is clean and intuitive, and creating walkthroughs, tooltips, and announcements doesn’t require any coding,

which is a big time-saver. I also appreciate how flexible the platform is you can customise pretty much everything to match your branding. Plus, the analytics give useful insights into how users are interacting with the onboarding flows, so it's easier to optimise things over time.

Overall, it feels like a really well thought out tool for improving user experience and engagement. Review collected by and hosted on G2.com.

While Product Fruits is a great tool overall, there are a few areas that could use improvement. The UI, while generally intuitive, can feel a bit clunky in certain places especially when managing multiple walkthroughs or updating existing ones. Sometimes the editor lags or doesn’t behave as expected, which can be frustrating when you're in the middle of making changes. Also, the pricing can feel a little steep for smaller teams or startups, especially if you want access to the more advanced features. That said, most of these issues aren’t dealbreakers, just areas where there’s room to grow. Review collected by and hosted on G2.com.