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Compare Product Fruits and UserGuiding 
At a Glance
Market Segments
Small-Business (69.5% of reviews)
Small-Business (56.7% of reviews)
Entry-Level Pricing
Free Trial
Free Trial
Product Fruits
Star Rating
(186)4.7 out of 5
Market Segments
Small-Business (69.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansUserGuiding
Star Rating
(755)4.7 out of 5
Market Segments
Small-Business (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserGuiding excels in user onboarding, with many users appreciating its intuitive setup and user-friendly interface. One user noted, "I like how quick it is to get something set up with UserGuiding," highlighting its ease of use compared to other tools.
- Users say that Product Fruits offers a good balance of features and pricing, with one reviewer mentioning its flexibility and customization options. They appreciated the interactive guide creation process, which they found superior to competitors, indicating a strong feature set for those needing tailored solutions.
- According to verified reviews, UserGuiding has a significantly higher overall satisfaction score, which reflects its ability to meet user needs effectively. Users have noted that it has helped reduce customer support costs and improve retention, showcasing its impact on business outcomes.
- Reviewers mention that while Product Fruits has a strong support team, UserGuiding's support quality is also highly rated, with users praising its reliable targeting and explainable features. This suggests that both products provide solid support, but UserGuiding may have a slight edge in user experience.
- Users highlight that UserGuiding's digital adoption features are particularly beneficial, with one user stating, "I like that UserGuiding makes user onboarding easy." This focus on digital adoption can be a game-changer for businesses looking to enhance user engagement.
- G2 reviewers note that Product Fruits has a smaller user base, which may affect the volume of recent feedback. Despite this, users appreciate its powerful features and excellent customer support, indicating that it can still be a viable option for those who prioritize personalized assistance.
Pricing
Entry-Level Pricing
Product Fruits
Free Trial
Free Trial
Full functionality (Boost) including access to support. No credit card required, 14-days.
- All features of the paid version
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Free Trial
Product Fruits
Free Trial is available
UserGuiding
Free Trial is available
Ratings
Meets Requirements
8.9
172
8.9
665
Ease of Use
8.8
173
9.1
684
Ease of Setup
8.7
144
8.9
617
Ease of Admin
9.1
102
9.1
410
Quality of Support
9.7
161
9.5
640
Has the product been a good partner in doing business?
9.5
100
9.4
399
Product Direction (% positive)
9.6
171
9.6
667
Features by Category
User Analysis
8.6
128
8.9
395
7.6
132
8.5
403
User Support
8.5
134
8.7
405
8.3
123
8.4
365
8.4
116
8.4
381
Walkthrough Type
8.6
126
8.6
381
9.0
130
9.1
410
Platform Basics - Digital Adoption Platform
8.3
33
8.5
97
9.0
34
8.8
101
Analytics - Digital Adoption Platform
8.0
33
8.1
98
Functions - Digital Adoption Platform
8.8
34
8.5
97
9.0
34
8.7
104
Agentic AI - Digital Adoption Platform
8.3
22
7.3
83
Generative AI
7.0
30
6.8
137
Self-Service Experience
8.6
34
8.9
369
8.8
34
8.8
365
7.2
32
7.6
339
7.5
32
Feature Not Available
8.0
33
8.6
355
Self-Service Platform
8.4
34
8.8
361
7.3
34
8.4
205
7.3
31
7.1
188
7.8
32
8.3
351
Agentic AI - Customer Self-Service
8.1
6
7.1
48
8.1
6
7.6
48
7.5
6
7.6
46
8.3
8
7.4
47
8.1
7
7.2
47
7.5
6
7.1
47
7.8
6
7.3
46
Categories
Categories
Shared Categories
Product Fruits and UserGuiding are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Product Fruits has no unique categories
UserGuiding has no unique categories
Reviews
Reviewers' Company Size
Product Fruits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
14.1%
Financial Services
4.0%
Logistics and Supply Chain
2.8%
Accounting
2.8%
Other
42.9%
Computer Software
38.3%
Information Technology and Services
16.7%
Marketing and Advertising
4.8%
Financial Services
3.8%
Accounting
3.7%
Other
32.7%
Discussions
Product Fruits has no discussions with answers
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
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