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Compare Product Fruits and UserGuiding 
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Product Fruits
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At a Glance
Market Segments
Small-Business (69.6% of reviews)
Small-Business (57.2% of reviews)
Entry-Level Pricing
Free Trial
Free Trial
Product Fruits
Star Rating
(172)4.7 out of 5
Market Segments
Small-Business (69.6% of reviews)
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansUserGuiding
Star Rating
(737)4.7 out of 5
Market Segments
Small-Business (57.2% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserGuiding excels in ease of use with a score of 9.1, while Product Fruits scores slightly lower at 8.8. Reviewers mention that UserGuiding's intuitive interface makes it easy for new users to navigate and create onboarding experiences quickly.
- Reviewers mention that UserGuiding's quality of support is rated at 9.5, which is slightly lower than Product Fruits' 9.7. Users on G2 highlight that Product Fruits offers more responsive customer service, particularly for urgent queries.
- Users say that UserGuiding shines in survey implementation with a score of 9.0, compared to Product Fruits' 8.6. Reviewers appreciate UserGuiding's seamless integration of surveys into the onboarding process, making it easier to gather user feedback.
- Reviewers mention that UserGuiding has a strong performance in data analysis with a score of 8.5, while Product Fruits lags behind at 7.7. Users report that UserGuiding's analytics dashboard provides actionable insights that help improve user engagement.
- Users on G2 report that UserGuiding's text bubble walkthroughs score 9.1, outperforming Product Fruits' 9.0. Reviewers say that these walkthroughs are particularly effective in guiding users through complex features, enhancing the overall onboarding experience.
- G2 users mention that UserGuiding's adaptive learning feature scores 7.4, while Product Fruits performs better at 8.2. Users report that Product Fruits offers more personalized learning paths, which can be beneficial for users with varying levels of expertise.
Pricing
Entry-Level Pricing
Product Fruits
Free Trial
Free Trial
Full functionality (Boost) including access to support. No credit card required, 14-days.
- All features of the paid version
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Free Trial
Product Fruits
Free Trial is available
UserGuiding
Free Trial is available
Ratings
Meets Requirements
9.0
166
9.0
653
Ease of Use
8.8
166
9.1
672
Ease of Setup
8.8
138
8.9
605
Ease of Admin
9.1
99
9.1
407
Quality of Support
9.7
155
9.5
629
Has the product been a good partner in doing business?
9.5
97
9.4
396
Product Direction (% positive)
9.6
165
9.6
655
Features by Category
User Analysis
8.6
125
9.0
389
7.6
128
8.5
396
User Support
8.5
131
8.7
399
8.4
120
8.5
361
8.4
114
8.4
375
Walkthrough Type
8.7
124
8.7
378
9.0
128
9.1
404
Platform Basics - Digital Adoption Platform
8.2
31
8.5
92
8.9
30
8.9
93
Analytics - Digital Adoption Platform
8.4
30
8.3
91
Functions - Digital Adoption Platform
8.7
30
8.6
90
9.0
30
8.8
94
Agentic AI - Digital Adoption Platform
8.3
20
7.5
79
Generative AI
7.0
29
6.8
138
Self-Service Experience
8.8
32
8.9
368
9.0
32
8.8
366
7.4
30
7.6
340
7.6
30
Feature Not Available
8.2
31
8.6
353
Self-Service Platform
8.5
32
8.8
361
7.4
31
8.4
205
7.2
29
7.2
189
8.1
30
8.4
351
Agentic AI - Customer Self-Service
8.7
5
7.1
49
8.7
5
7.7
49
8.0
5
7.7
47
8.6
6
7.4
47
8.6
6
7.2
48
8.0
5
7.1
47
8.3
5
7.4
47
Categories
Categories
Shared Categories
Product Fruits and UserGuiding are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Product Fruits has no unique categories
UserGuiding has no unique categories
Reviews
Reviewers' Company Size
Product Fruits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
14.6%
Financial Services
4.1%
Logistics and Supply Chain
2.9%
Accounting
2.9%
Other
42.1%
Computer Software
38.5%
Information Technology and Services
17.0%
Marketing and Advertising
4.7%
Financial Services
3.8%
Accounting
3.3%
Other
32.7%
Discussions
Product Fruits has no discussions with answers
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
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