Product Fruits Features

Based on 32 Product Fruits reviews. Provides a repository of information that can be used by those seeking support.

Makes articles in the knowledge base searchable on the web. 32 reviewers of Product Fruits have provided feedback on this feature.

Enables users to engage with other users to solve common issues. 30 reviewers of Product Fruits have provided feedback on this feature.

As reported in 30 Product Fruits reviews. Optimizes the customer self-service experience on mobile devices

Based on 31 Product Fruits reviews. Gives the user targeted, personalized results based on their activity or preferences

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. This feature was mentioned in 32 Product Fruits reviews.

Based on 31 Product Fruits reviews. Automates some or all operation related tasks

As reported in 29 Product Fruits reviews. Utilizes artificial intelligence to improve workflows or customer experiences

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 30 Product Fruits reviews.

As reported in 125 Product Fruits reviews. Allows you to deploy NPS surveys to users.

Based on 128 Product Fruits reviews. Analyzes user survey responses and information in the application.

Organizes users into predefined groups and provides different responses based on group. 131 reviewers of Product Fruits have provided feedback on this feature.

Supports multiple languages. This feature was mentioned in 120 Product Fruits reviews.

Based on 114 Product Fruits reviews. Provides responses based on user behavior and feedback.

As reported in 124 Product Fruits reviews. Supports audio and video-based walkthroughs.

Based on 128 Product Fruits reviews. Supports text bubble walkthroughs.

Condenses long documents or text into a brief summary. 29 reviewers of Product Fruits have provided feedback on this feature.

Based on 31 Product Fruits reviews. Enables integration with web-based software, websites, or other software applications.

Provides cued prompts, messages, tooltips, notifications and branded tutorials. This feature was mentioned in 30 Product Fruits reviews.

As reported in 30 Product Fruits reviews. Manages user interactions and analyzes user behavior data within the software or application.

Supports self-service features like troubleshooting, form completion, or knowledge base access. This feature was mentioned in 30 Product Fruits reviews.

As reported in 30 Product Fruits reviews. Provides in-app guidance on company-specific tools and workflows for onboarding.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Improves performance based on feedback and experience This feature was mentioned in 20 Product Fruits reviews.