Adaptive onboarding and user enablement powered by AI
Product Fruits helps product teams create onboarding experiences that guide users to value faster with AI-driven personalization and in-app support that scales.
What it is
Product Fruits is a user enablement platform that lets product teams onboard, guide, and support users directly inside their applications. The platform uses Elvin, an AI agent, to generate complete onboarding flows including copy, structure, and design that adapt in real time based on user behavior, role, and progress.
Who it's for
Product Fruits serves product managers, customer success teams, onboarding specialists, and support leads at SaaS companies of all sizes. Industries include financial services, education, healthcare, and e-commerce.
What you can do with Product Fruits
- Shorten time to value with personalized onboarding journeys
- Increase feature adoption by guiding users to new capabilities
- Reduce churn by addressing struggles before users disengage
- Scale onboarding across thousands of users without manual effort
- Lower support tickets with contextual answers where users need them
How it works
Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour.
What's included
- AI-powered personalization: Automated flow design, structure, and copy that adapts to each user
- Onboarding and guidance: Interactive tours, tooltips, beacons, and progress checklists for complex workflows
- Communication: AI-generated announcements, banners, pop-ups, and newsfeeds that keep users informed about updates and features
- Feedback and insights: Elvin creates contextual surveys and NPS surveys based on user behavior, capturing sentiment and identifying friction points
- Knowledge and support: Centralized help center and Elvin Copilot answering questions from approved sources, reducing support tickets by 66%
Why teams choose Product Fruits
AI powers every feature in Product Fruits. From creating tours to answering support questions, the platform personalizes each step of the user journey. The result: faster adoption, higher user satisfaction, and fewer support escalations.