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At a Glance
Market Segments
Mid-Market (62.8% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
Free
Free Trial
Pendo
Star Rating
(1,549)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansProduct Fruits
Star Rating
(172)4.7 out of 5
Market Segments
Small-Business (69.6% of reviews)
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in its robust analytics capabilities, with features like "Product Usage Analytics" that help track user engagement effectively, scoring 8.9. However, Product Fruits, while scoring slightly lower at 8.2, offers a more user-friendly interface for data visualization, making it easier for small businesses to interpret their data.
- Reviewers mention that Product Fruits shines in its quality of support, achieving a remarkable score of 9.8, with users praising the responsiveness and helpfulness of the support team. In contrast, Pendo's support, while still strong at 8.5, is noted to be slower in response times according to some users.
- G2 users highlight that Product Fruits provides superior ease of setup, scoring 8.7 compared to Pendo's 7.9. Users appreciate the straightforward onboarding process and intuitive design of Product Fruits, which is particularly beneficial for small businesses with limited technical resources.
- Users on G2 report that both products offer effective user segmentation features, scoring equally at 8.5. However, reviewers mention that Pendo's "User Segmentation" tool is more advanced, allowing for deeper insights into user behavior, which is a significant advantage for mid-market companies.
- Reviewers say that Product Fruits excels in adaptive learning features, scoring 8.3, which allows for personalized user experiences. Pendo, on the other hand, scores lower at 7.2, with users noting that its adaptive learning capabilities are less flexible and not as tailored to individual user needs.
- Users report that both platforms provide effective in-app guidance, scoring 8.8 each. However, reviewers mention that Pendo's "In-app Messaging" feature is more versatile, allowing for behavior-responsive messaging that enhances user engagement, while Product Fruits focuses more on straightforward walkthroughs.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Product Fruits
Free Trial
Free Trial
Full functionality (Boost) including access to support. No credit card required, 14-days.
- All features of the paid version
Free Trial
Pendo
Free Trial is available
Product Fruits
Free Trial is available
Ratings
Meets Requirements
8.5
1,186
9.0
166
Ease of Use
8.2
1,200
8.8
166
Ease of Setup
7.9
559
8.8
138
Ease of Admin
8.5
555
9.1
99
Quality of Support
8.5
1,037
9.7
155
Has the product been a good partner in doing business?
8.9
531
9.5
97
Product Direction (% positive)
8.5
1,101
9.6
165
Features by Category
Metrics
8.7
454
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
422
Not enough data
8.2
395
Not enough data
8.2
359
Not enough data
8.2
335
Not enough data
8.3
395
Not enough data
Reporting
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
467
Not enough data
7.8
262
Not enough data
8.1
285
Not enough data
8.2
449
Not enough data
Other
8.7
438
Not enough data
8.0
307
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
197
Not enough data
8.5
339
Not enough data
8.2
298
Not enough data
Agentic AI - Digital Analytics
6.7
13
Not enough data
6.8
15
Not enough data
6.7
14
Not enough data
6.7
14
Not enough data
Administration
8.1
376
Not enough data
8.0
297
Not enough data
8.8
421
Not enough data
8.5
454
Not enough data
User Identification
7.9
111
Not enough data
8.6
138
Not enough data
8.0
105
Not enough data
Tracking & Reporting
8.5
127
Not enough data
8.5
133
Not enough data
8.3
110
Not enough data
8.5
143
Not enough data
8.6
135
Not enough data
8.7
139
Not enough data
Metrics
8.8
85
Not enough data
8.5
66
Not enough data
8.4
74
Not enough data
8.3
71
Not enough data
8.5
68
Not enough data
User Behavior
9.1
24
Not enough data
8.2
24
Not enough data
8.6
24
Not enough data
A/B Testing
7.6
21
Not enough data
7.3
21
Not enough data
8.9
22
Not enough data
7.1
21
Not enough data
Visitor Information
8.0
23
Not enough data
8.2
21
Not enough data
Agentic AI - Session Replay
8.1
6
Not enough data
User Analysis
8.6
343
8.6
125
8.4
389
7.6
128
User Support
8.5
388
8.5
131
7.6
207
8.4
120
8.0
294
8.4
114
Walkthrough Type
8.1
297
8.7
124
8.6
364
9.0
128
Platform Basics - Digital Adoption Platform
8.4
18
8.2
31
8.9
19
8.9
30
Analytics - Digital Adoption Platform
8.9
19
8.4
30
Functions - Digital Adoption Platform
8.6
19
8.7
30
9.0
20
9.0
30
Agentic AI - Digital Adoption Platform
6.5
11
8.3
20
Product Analytics
8.7
580
Not enough data
8.7
610
Not enough data
8.6
592
Not enough data
8.2
502
Not enough data
8.0
412
Not enough data
8.2
443
Not enough data
8.0
403
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.9
27
Not enough data
7.2
27
Not enough data
7.1
26
Not enough data
7.7
25
Not enough data
Generative AI
Not enough data
7.0
29
Self-Service Experience
Not enough data
8.8
32
Not enough data
9.0
32
Not enough data
7.4
30
Not enough data
7.6
30
Not enough data
8.2
31
Self-Service Platform
Not enough data
8.5
32
Not enough data
7.4
31
Not enough data
7.2
29
Not enough data
8.1
30
Agentic AI - Customer Self-Service
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.3
5
Communication
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Not enough data
Planning
7.1
232
Not enough data
7.2
224
Not enough data
6.7
199
Not enough data
7.6
236
Not enough data
7.2
211
Not enough data
Workflow Management
7.3
244
Not enough data
7.6
252
Not enough data
6.7
199
Not enough data
7.0
211
Not enough data
Metrics
8.8
85
Not enough data
8.5
66
Not enough data
8.4
74
Not enough data
8.3
71
Not enough data
8.5
68
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and Product Fruits are categorized as Digital Adoption Platform
Unique Categories
Pendo is categorized as Product Analytics, Digital Analytics, Product Management, Mobile App Analytics, Mobile App Optimization, and Session Replay
Product Fruits is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Product Fruits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.7%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
33.3%
Information Technology and Services
14.6%
Financial Services
4.1%
Logistics and Supply Chain
2.9%
Accounting
2.9%
Other
42.1%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
Product Fruits has no discussions with answers
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