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Product Fruits

By Product Fruits

4.7 out of 5 stars

How would you rate your experience with Product Fruits?

Product Fruits Reviews & Product Details

Pricing

Pricing provided by Product Fruits.

Free Trial

Free Trial

Starter

$96.00
1500 Active users Per Month

Product Fruits Integrations

(13)
Integration information sourced from real user reviews.

Product Fruits Media

Product Fruits Demo - AI-powered product tours & walkthroughs
Step by step tours for guiding users to their aha-moment.
Product Fruits Demo - Elvin Copilot
Reduce support tickets by 60%. Users get instant answers from your knowledge base without leaving their work.
Product Fruits Demo - In-product announcements & newsfeed
Stop losing product news in email inboxes. Announce features, updates, and events directly inside your app so users see them, understand them, and act on them.
Product Fruits Demo - NPS & surveys
Collect NPS, measure satisfaction and capture insights directly in your product.
Product Fruits Demo - Life Ring Button
An in-app help center for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget.
Product Fruits Demo - Plus everything else you need
Complete product adoption toolkit with all the essentials: Feedback collection, checklists, hints & tooltips, help & news center, knowledge base and much more.
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Product Fruits Reviews (172)

Reviews

Product Fruits Reviews (172)

4.7
172 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Professional Training & Coaching
UP
Enterprise (> 1000 emp.)
"Ease and variety of features"
What do you like best about Product Fruits?

The variety of features that are available and easily implementable. Everything is really visual and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Some more complex features are difficult to integrate. A more straight forward option for mixing guest and registered users, for example, would be really nice to have on hand. Review collected by and hosted on G2.com.

Giancarlo V.
GV
Product Lead
Small-Business (50 or fewer emp.)
"Very good experience with experimental features"
What do you like best about Product Fruits?

I was impressed with my first experience creating segments in Product Fruits. I noticed that the experimental feature "Segmentation rules import" wasn’t available for my account, and the support representative promptly activated it for me, which helped me save a lot of time setting up complex segmentations. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

There is a significant learning curve to use the tour visual editor on multipage and multimodal web interfaces. Review collected by and hosted on G2.com.

RV
VP Product Development
Small-Business (50 or fewer emp.)
"Best onboarding solution out there"
What do you like best about Product Fruits?

Since switching from another solution that had become too expensive, I have been delighted with Product Fruits, both from a product and service perspective. Their team is super responsive and helpful, and the product us super friendly and easy to set up. We use it for banner announcement, contextual help, new feature announcements. It is very customizable. I can't rave about it enough, I highly recommend it to anyone looking for an in-app communication solution. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

There's really nothing that comes to mind. I have made a couple feature requests and they have become available in short order, so super satisfied with the responsiveness of the team. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"PLG made easy..."
What do you like best about Product Fruits?

I appreciate how Product Fruits enables us to effectively enhance our PLG (Product-Led Growth) initiatives. The tools it offers, like onboarding tours (journeys), in-app help, articles, feedback collection, and news section, help streamline our user experience and engagement efforts. It allows for seamless integration of resources that guide users and gather valuable insights, driving continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Since Product Fruits is still relatively new, there are certainly areas where additional features could enhance the experience. For example, more advanced analytics on user behavior would provide deeper insights into engagement, and expanding the API functionality would allow for greater flexibility in customization and integration with other tools. Review collected by and hosted on G2.com.

DL
Regulatory Affairs Consultant
Small-Business (50 or fewer emp.)
"Awesome Tool"
What do you like best about Product Fruits?

The overview is good, the functions are intuitive and comfortable.

We could structure our manual very well. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Nothing in my mind. Even the Product Fruits Support was very quick and helpful. Thank you. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"It solved all of our issues of onboarding, NPS and finding out who are users are"
What do you like best about Product Fruits?

It's easier to use compared to its competitors and the support is very good. They answer in minutes and find solutions fast to your problems. Ad blocker extensions don’t hide the widgets, unlike with some competitors. Everything is simple to use, and you can customize a lot through CSS if you need a more flexible solution or look. Also the implementation was very easy to do. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Customization options through the interface are limited, but you can edit everything through the css if you need more felxibility. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Strong onboarding tool"
What do you like best about Product Fruits?

It facilitates building new user tour guides, surveys and pop-up tips for visitors. The setup was quite convenient and hassle free as well as the customer service provided was outstanding. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

The translations seems to be the biggest concern for us. Translating each GUIDE one by one is time consuming. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Small-Business (50 or fewer emp.)
"Very good experience with Product Fruits"
What do you like best about Product Fruits?

It's very easy to use and excellent for instructing our customers Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

We did not find anything wrong with the product. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Awesome product"
What do you like best about Product Fruits?

All of its features, easy to use and it fits my needs and more Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Nothing yet, it seems like a very mature product Review collected by and hosted on G2.com.

Harry W.
HW
Product Manager
Small-Business (50 or fewer emp.)
"An Affordable User-Friendly Platform with Useful AI Features"
What do you like best about Product Fruits?

Product Fruits stands out for its simplicity and ease of use. The platform is intuitive, making setup and implementation a breeze. The AI-powered tools make it fast and easy to generate accurate content, saving me a ton of time while ensuring that the output is polished and professional. The overall usability and efficiency is great, and it’s a platform that genuinely helps streamline user-guiding creation. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

While the platform is great overall, I believe there’s room for improvement in the analytics department. It would be helpful to have more in-depth insights into how users are interacting with the content and guides. That said, the current analytics are functional and meet our needs for now, but enhanced data analysis would be a welcome upgrade. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Product Fruits.

Free Trial

Free Trial

Starter

$96.00
1500 Active users Per Month

Pro

$149.00
1500 Active users Per Month
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Product Fruits Features
Knowledge Base
Searchable Articles
Mobile Optimization
Branding
Automation
Survey Implementation
Data Analysis
User Segmentation
Multi-Language Support
Behavior-responsive Messaging
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