Pointerpro Reviews & Product Details

Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy.

Seller

Pointerpro

Languages Supported

English, French, Dutch, Spanish

Product Description

Pointerpro is the only software to create online assessments and automatically provide respondents with personalized reports. Turn your expertise into a tool that delivers individualized advice at scale.

Overview by

Nigel Lindemann

Discussions

Pointerpro Community

Pricing

Pricing provided by Pointerpro.

Professional

$69.00

Per Month

Enterprise

Per Year

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Pointerpro Integrations

(2)

Integration information sourced from real user reviews.

Pointerpro Media

Pointerpro Demo - Build all types of assessments

Build all types of assessments This is not a single-purpose assessment software. You can build lead generation assessments, maturity assessments, personality assessments, 360 assessments, competency quizzes, self-assessments, or quote calculators and many, many more.

Pointerpro Demo - Generate reports with flexible content

No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports with aggregated data.

Don’t worry about complicated setup with multiple tools. This is the only assessment app around where you can create interactive assessments that also generate personalized reports per respondent.

Pointerpro Demo - Instantly downloadable PDF reports

No need to scare respondents away by asking for their email. Let people download their personalized PDF with a download button at the end of the assessment.

Pointerpro Demo - Efficiently boost your assessment and report distribution

Online assessments with auto-personalized advice reports make your service professional. Our Distribution Portal makes it powerful.

Pointerpro Demo - Fully branded and white labeled assessments

No expensive or time-consuming process. Effortlessly integrate your branding for an end result that looks like it was custom built and designed.

Pointerpro Reviews (168)

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Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

6/12/2024

"Probably very powerful, but also complex & clunky. You have to know its quirks not to lose your work"

2.5/5

What do you like best about Pointerpro?

When I know how, I can build a complex questionnaire with logic, results page different for each category of responses, etc. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Steep learning curve. The fact that I lost some unsaved work, and at the same time, the saveguards to prevent this just render the UX unwieldy and annoying. You have to learn its quirks for a seamless experience. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for sharing your feedback. We're glad to hear that you appreciate the power of the Pointerpro platform. We understand that the learning curve can be steep, and we apologize for any inconvenience you experienced with unsaved work. We are working on improving the user experience to make it more seamless for all our users. If you have any specific issues or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have a positive experience with Pointerpro.

Christoher L.

Small-Business (50 or fewer emp.)

5/7/2024

"Great Questionairre Assessment"

5/5

What do you like best about Pointerpro?

The assessment building portion of the software is 10/10 Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The reporting capabilities are a lot of extra money or outsourcing a coder. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the review! We're glad to hear that you find our platform to be helpful for your needs. We appreciate your feedback and are committed to providing value to your business.

Luis D.

Mid-Market (51-1000 emp.)

12/28/2023

"Worst Solution I've ever purchased"

0/5

What do you like best about Pointerpro?

The feature why I purchased Pointepro was the ability to deliver personalized reports, however creating them is extremely hard, UX is really bad, creating graphs is extremely complex and when you compare the results shown in the questionaires with the PDF generated they don't even match.

Support responds really quickly (and it is so hard to use that one relies on them), but only sends links to URL's you can google on your own. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Almost everything. It is extremely hard to use, with a really poor UX, graphs are really hard to create, there is data inconsistency. Solution is not reliant. I've had if for several months now and in that period I've experience downtimes of over one day and even DATA LOSS (unconceivable). In the latter case at least they helped me rebuild reports I lost due to them.

They have data inconsistencies, solution cannot be trusted. I've tried to get out of the subscription however they claim I paid a yearly subscription and have to stick with it. Of course I'll honor my contract, however I've already assumed my loss, have stated clearly I wont renew cause I threw more than 500 bucks to the garbage. They've know all of the issues I've had but they still don't care.

I really want to warn everyone not to buy this solution, is a waste of money. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your feedback, Luis. We deeply regret that your experience with our platform did not meet your expectations. Our team worked closely with you throughout the assessment launch process, with our customer success manager and engineering team going the extra mile to address any issues and ensure your requirements were met. We were able to help you re-create your assessments and reports. We acknowledge the downtime situation you encountered. Ever since then, we've implemented new measures and resolved the issues. Now the average uptime is 99.99%.

Despite our efforts, we understand and respect your decision if you feel that our platform is no longer suitable for your needs. If you would like to share any additional feedback with us, please don’t hesitate to reach out. We appreciate the opportunity to learn and improve from your experience.

We wish you all the best in your future endeavors.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/7/2024

"Very good questionnaires tool"

5/5

What do you like best about Pointerpro?

The great customer service, the free Pointerpro Academy, the various questionnaires options, handy and easy tool Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

It can become complicated sometimes if you work with a lot of rules for question logic.

Sometimes you get a bit inhibited by the possibilities, for example: x number of people can indicate this answer, after that the answer must be hidden. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback! We are excited to hear that our team and resources are helpful for you.

Vivian Sophie B.

Owner

Enterprise (> 1000 emp.)

2/12/2024

"Intuitive tool & great support"

5/5

What do you like best about Pointerpro?

What I like best about PointerPro is how rapidly it evolves and the user experience is getting better everyday. Also the support team is very responsive. The tool itself is very intuitive and it is easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The only downside for us in our package are the costs involved for extra administrators. On the other hand, we understand and respect the current cost model. Review collected by and hosted on G2.com.

What problems is Pointerpro solving and how is that benefiting you?

Thanks to Pointerpro, our data collection process has been digitized, providing us with a centralized repository for all gathered information. With automated reporting capabilities, we've significantly reduced time spent on manual tasks. This advancement allows us to efficiently monitor the progress of our programs across Europe, empowering us to continually enhance our initiatives Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback!

Verified User in Consulting

Small-Business (50 or fewer emp.)

5/24/2024

"Great idea, still has lots of glitches and updates to work through"

2.5/5

What do you like best about Pointerpro?

The ability to tailor the back end part. I like that you can create formulas and outcomes. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The reports have become more customizable but not as much as what's needed. Also extremely expensive for distributor plans that has made our company consider switching. Also there have been multiple occasions where my work has been deleted or a bug has prevented us from rolling out survey updates sooner. There are a couple of helpful customer service people but some have been not helpful at all. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your feedback! We’re glad to hear that you find the backend of our platform helpful for setting up formulas and outcomes. We understand your concerns about usability and customization, and we want you to know that we’ve made significant improvements over the past few months, along with enhancing our customer support services.

Regarding the 360 reports, our Aggregate Reports feature allows you to automate the process with group reports and predefined filters, making it easier to collect responses and generate detailed reports for managers and respondents. One of our customers recently shared a 360 report built with Pointerpro:

https://www.linkedin.com/posts/charliecowan_revopscharlie-sample-vp-of-sales-360-report-activity-7197531901308325888-EHxc/

We hope it inspires you to see the full capabilities of the Pointerpro platform for setting up functional 360 assessments and reports.

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

6/3/2024

"The customizable reports are the product differentiator"

4.5/5

What do you like best about Pointerpro?

The support team has been quick to help me solve problems. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The "self-service" aspect is really not that way for someone without a technical background. I feel that my learning curve has been a little steeper due to that. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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It's great to hear that Pointerpro is helping you move your self-assessment tool to a digital platform, and we're pleased that it's benefiting your company's products and coaching services. We understand that the self-service aspect may be challenging for those without a technical background. We are continuously working on improving our user experience to make it more accessible for all users.

Denis E.

Lead generation designer

Small-Business (50 or fewer emp.)

5/13/2024

"Great assessment tool"

5/5

What do you like best about Pointerpro?

Advance features for entreprise clients, integrationt to make.com Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Need to ask for pricing. Would like to see it directly on the website. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the review! Glad to hear that the features we have in the platform are what you've been looking for!

Bart H.

Small-Business (50 or fewer emp.)

2/13/2024

"Great platform to create assessments and surveys"

5/5

What do you like best about Pointerpro?

Even surveys with complicated grading formulas are possible and fairly easy to implement. Help was available at a reasonable price when when we wanted to create a report with some crazy graphic representation of the data with multiple overlays Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

My biggest feature request is the ability to use formulas that are over 500 characters long! Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback! Our product team will look into your request.

Josh M.

Founder/CEO

Mid-Market (51-1000 emp.)

3/1/2024

"Easy, Intuitive Surveys for Many Uses"

4.5/5

What do you like best about Pointerpro?

Pointerpro has a deep set of feature to create many types of surveys and questionaires. The customization allows you to tie it in nicely with an existing website. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The lack of direct integration with CRM (HubSpot, Salesforce) can make it difficult to get proper attribution. Review collected by and hosted on G2.com.

Response from Nigel Lindemann of Pointerpro

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Hi Josh, thank you so much for the kind words! We're working hard on the Pointerpro API to directly integrate with your CRM of choice. In the meantime, we offer integrations with thousands of tools via our integration with Zapier and Make.

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