Pointerpro Reviews & Product Details

Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy.

Seller

Pointerpro

Languages Supported

English, French, Dutch, Spanish

Product Description

Pointerpro is the only software to create online assessments and automatically provide respondents with personalized reports. Turn your expertise into a tool that delivers individualized advice at scale.

Overview by

Nigel Lindemann

Discussions

Pointerpro Community

Pricing

Pricing provided by Pointerpro.

Professional

$69.00

Per Month

Enterprise

Per Year

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Pointerpro Integrations

(2)

Integration information sourced from real user reviews.

Pointerpro Media

Pointerpro Demo - Build all types of assessments

Build all types of assessments This is not a single-purpose assessment software. You can build lead generation assessments, maturity assessments, personality assessments, 360 assessments, competency quizzes, self-assessments, or quote calculators and many, many more.

Pointerpro Demo - Generate reports with flexible content

No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports with aggregated data.

Don’t worry about complicated setup with multiple tools. This is the only assessment app around where you can create interactive assessments that also generate personalized reports per respondent.

Pointerpro Demo - Instantly downloadable PDF reports

No need to scare respondents away by asking for their email. Let people download their personalized PDF with a download button at the end of the assessment.

Pointerpro Demo - Efficiently boost your assessment and report distribution

Online assessments with auto-personalized advice reports make your service professional. Our Distribution Portal makes it powerful.

Pointerpro Demo - Fully branded and white labeled assessments

No expensive or time-consuming process. Effortlessly integrate your branding for an end result that looks like it was custom built and designed.

Pointerpro Reviews (168)

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Cécile C.

Chargée de webmarketing

Enterprise (> 1000 emp.)

10/30/2024

"Simple and complete tool"

5/5

What do you like best about Pointerpro?

The support, which is super responsive and really very helpful! The tool, easy to use, with advanced features grouped in one place and very clearly explained. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The lack of flexibility in displaying questions and graphics Review collected by and hosted on G2.com.

Jacob B.

Director, Growth Marketing

Mid-Market (51-1000 emp.)

9/23/2024

"Solid Assessment Tool"

4.5/5

What do you like best about Pointerpro?

The assessment tool we have build with PointerPro has worked successfully over the past few months since we launched. We have received good customer service and overall happy with our decision to work with them. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Customer Service hours aren't always ideal since most of customer support comes from Europe and we are in the U.S. Review collected by and hosted on G2.com.

Response from Nigel Lindemann of Pointerpro

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We're thrilled to hear that our assessment tool has been successful for your organization. We apologize for any inconvenience regarding our customer service hours, we've recently added additional US customer support reps and will strive to improve in this area.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

10/2/2024

"Friendly team and good product"

4/5

What do you like best about Pointerpro?

I really like how friendly and helpful the Pointerpro team is. The onboarding has been great, they are very pleasant to work with. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

I wish that the design capabilities were more robust. I'd love to be able to upload and use our company font. Review collected by and hosted on G2.com.

Response from Nigel Lindemann of Pointerpro

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We're happy to hear that you had a great onboarding experience with our team. We understand your feedback about the design capabilities and will take it into consideration for future updates.

Mark P.

Product Owner Website

Mid-Market (51-1000 emp.)

10/2/2024

"Great tool with lots of possibilities, good service"

4/5

What do you like best about Pointerpro?

The whole process of sales and onboarding went very smooth and helpful, I think that's a big plus. The tool offers a lot of features, which of some are complex, but we got help with our first project. Although the tool works quite intuitive and has some good dashboard/reporting options. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

It might be a little overwhelming because of all of the features. And some options are still needs to be developed further but it's a promising tool. Review collected by and hosted on G2.com.

Response from Nigel Lindemann of Pointerpro

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We're glad to hear that you had a smooth and helpful onboarding experience with Pointerpro. Our team is dedicated to providing excellent service to ensure our customers can make the most of our tool's features.

Ali P.

Web Product Manager

Small-Business (50 or fewer emp.)

6/3/2024

"Powerful Software"

3.5/5

What do you like best about Pointerpro?

I like how robust the back-end is with variety of questions and examples as well as how powerful it is with deciphering the data into reports. Their customer service always seems to be available via email or scheduled calls so tthat is great and I love how we have a specific account rep. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

I think PointerPro could use a bit of help in the UX and design side of things but other than that, it is pretty easy to use. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your positive feedback on the robustness and power of our software, as well as our customer service availability and dedicated account rep. We appreciate your input on the UX and design, and we're constantly striving to enhance the user experience. It's great to hear how Pointerpro is helping you with pulse surveys and assessments for your clients and learning material.

Stephan v.

Product People Developer

Small-Business (50 or fewer emp.)

7/17/2024

"An advanced tool for assessments and customised personal reports!"

4.5/5

What do you like best about Pointerpro?

It's easy to use, offers a wide variety of questions, logic and the best feature is that you can create multiple and personalized reports for different purposes. (Self-assessments, 360 degree feedback, group reports). Conditional texts are a great feature.

Staff is very helpfull and reply quick to my questions. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Downsides are the limited amount of visualizations of data and in some configurations of your reports backwards compatability is limited. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for sharing your positive experience with Pointerpro! We're pleased to hear that you find the tool helpful for creating personalized reports and that our staff has been responsive to your questions. We understand your concerns about limited visualizations and backward compatibility, and we'll work on addressing those issues.

Blake D.

Project Specialist

Small-Business (50 or fewer emp.)

2/12/2024

"Great product - big sandbox"

4/5

What do you like best about Pointerpro?

The flexibility as far as questioning and branching goes is excellent. Its a big enough sandbox that I think it would be a great opportunity from a lot of applications. The costomer support has always been prompt, friendly, and knowledgable. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

I think since its such a large sandbox that it is fairly overwhelming for a small team to use. We love the reporting aspect and the connections to Google Drive but I wish there was a way to connect to Microsoft's ecosystem (onedrive, pbi, dynamics etc.) - probably a massive undertaking but I think it would be a great benefit for users.

Back to the overwhelming nature of a large sandbox. I think some basic orientation videos or recorded webinars would be extremely helpful for reminders, learning new strategies etc. There are many times I need a refresher and cant quite find what I need in the FAQ. Granted those are easier to edit than a video but I think those could be helpful for those of a different learning style. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your feedback! We're glad to hear that you find Pointerpro's flexibility and customer support to be excellent. Regarding the orientation videos, we've launched a series of Pointerpro Academy webinars to help our customers navigate through the platform and share tips and best practices for different aspects of the business. Don't hesitate to sign up for future webinars! All the webinar recordings are uploaded to our Youtube channel. You can find the videos on our website (https://pointerpro.com/videos) as well.

Anton W.

Community Manager

Small-Business (50 or fewer emp.)

5/29/2024

"A very useful tool with a very good customer support"

4/5

What do you like best about Pointerpro?

I really liked the number of features and the customer support which is very good, it is quite easy to implement in your own website. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

I think the tool is not very self explaining, if you don't get a full introduction to the tool it is almost impossible to understand or start using the tool, which is not so good Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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We're glad to hear that you find Pointerpro useful and that you appreciate our customer support. We understand your feedback about the tool's ease of use and we will work on improving the onboarding process to make it more intuitive for new users.

Adrian B.

Co Founder & CEO

Information Technology and Services

Mid-Market (51-1000 emp.)

2/5/2024

"Powerful Tool for Top of the Funnel Self-Assessments"

5/5

What do you like best about Pointerpro?

It is highly configurable. I was able to prepare my survey questions and import them to get up and going very quickly. It really works well for the way that I intended to use it. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Even though I couldn't find another tool like this with better importing capability. I wish you could import your questions with all of the configuration details for each question. This would drastically reduce the time to set up surveys when preparing the questions outside of the tool. Review collected by and hosted on G2.com.

What problems is Pointerpro solving and how is that benefiting you?

We are providing clients with a self-assessment in preparation for a consulting workshop engagement. The self-assessment helps them to prepare for the engagement and helps us to identify and focus in on areas of greatest value. The self-assessment also provides the client/prospect with a non-intrusive way have realizing the potential benefits of the workshop by identifying areas that require focus prior to committing to the engagement. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback! Our product team will look into your request.

Dario S.

Co-Founder

Small-Business (50 or fewer emp.)

2/8/2024

"Survey Pointerpro"

4/5

What do you like best about Pointerpro?

Clear onboarding structure

Professional competence

Service & support

Technical function Automated reports

Homepage FAQ and videos Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

You need a little time at the beginning due to the large number of options. But you learn very quickly. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your feedback! We're glad to hear that you appreciate our clear onboarding structure and professional competence. We understand that the formula structure can be complex, and we're continuously working to improve user experience. We appreciate your input!