Pointerpro Reviews & Product Details

Pointerpro is great for all of the features it provides--way more than other survey-like platforms we've used. Review collected by and hosted on G2.com.

Only hiccup we've had is around the ability to leave a question at neutral without having to click the slider--some people have had a bit of trouble understanding at first. Simple and easy to manage, though! Review collected by and hosted on G2.com.

I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised feedback reports without manual scoring. The platform is flexible enough to support complex scoring logic behind personality‑type outcomes, and the reports look professional and feel like a natural extension of our own programs. It has saved us significant time while still delivering a high‑quality participant experience. Review collected by and hosted on G2.com.

The main downside is the learning curve: it takes a bit of time to fully understand how to structure the scoring and outcomes to get exactly the personality‑style results you want. The interface is functional but can feel a little dense at first, so new users might need a short period of experimentation before feeling completely confident in building and testing their surveys. Review collected by and hosted on G2.com.

The whole team is professional and genuinely charming, and it’s a real pleasure to work with them. On top of that, the tool itself is fantastic and, as far as I can tell, unique in how it supports customization while still being intuitive to set up. Review collected by and hosted on G2.com.

The back office feels somewhat limited, especially in terms of layout options and inserting images. That said, I’m confident improvements are on the way. Review collected by and hosted on G2.com.

I like that Pointerpro is pretty easy to use and highly configurable. There are lots of abilities to release dashboards to customers, which is great. You can set up the dashboards so you don't have to share all the information, allowing them to show it to their staff or publish it to their website with only the information they want to share while protecting the information they don't wish to share. It also provides more flexibility to meet our customers' requirements since different customers have different needs. Pointerpro allows us to service those needs effectively. Review collected by and hosted on G2.com.

It would be really good if the ability to filter down into data could be limited so that when you do an employee engagement survey, people can't drill down into results to a point where there's only, like, four or five results. Because you might be able to work out the individuals who provided the data anonymously. It'd be good to have some more intelligent limitations on that if possible. Review collected by and hosted on G2.com.

Pointerpro has been a valuable tool for our events and contests at BNP Paribas Fortis. Its intuitive interface makes it easy to use, while its flexibility allows us to adapt surveys, forms, and interactive elements to our specific needs. The platform streamlines engagement and data collection, saving time without compromising customization. A reliable solution for dynamic event management. Review collected by and hosted on G2.com.

Templating is easy and doable but a bit less intuitive if you frequently re-use the same type of contests. (For now we duplicate an existing campaign) Review collected by and hosted on G2.com.

I’ve been using Pointerpro to create daily questionnaires and surveys, and it has truly streamlined my workflow. The platform is intuitive and easy to navigate, making survey creation quick and hassle-free. What stands out most is their exceptional customer support. Responsive and helpful through live chat whenever I need assistance. They also offer onboarding sessions, which are great for getting started, and they provide frequently updated articles that give clear guidance and best practices. Overall, Pointerpro combines user-friendly design with outstanding support, making it an excellent choice for anyone looking to create professional surveys efficiently. Review collected by and hosted on G2.com.

I've encountered small bugs during my time using Pointerpro but their support team is quick to assist and are very understanding. Review collected by and hosted on G2.com.

Pointerpro has become an essential tool for us. We use it both in marketing—offering a free basic assessment with instant reports—and in consulting, where we map innovation culture within organizations. The platform is very flexible, with powerful options to design questionnaires and create custom formulas. Review collected by and hosted on G2.com.

Because of the many possibilities, it can sometimes feel a bit complex at first. But once you get the hang of it, the flexibility is exactly what makes the tool so valuable. Luckily, their tech support is fast and very helpful whenever we need a hand. Review collected by and hosted on G2.com.

Really love the onboarding/orientation program when signing up and configuring the account. Keila was an attentive and extremely knowledgeable account representative, and the support team was great in helping us through some of the tougher challenges in setting up exactly as required. The translation function is also super easy to use! Review collected by and hosted on G2.com.

The report designer tool has a little bit of a learning curve and feels a little primitive. While the tool does have the ability to modify beyond the basic parameters, it requires advanced technical skill and custom CSS. There are also limited aggregate/group variables available. Review collected by and hosted on G2.com.

Pointerpro has allowed us to create personalized assessment reports that learners can view and download after taking our flagship assessment inventory, the KonTerra Inventory of Resilience Builders. This has allowed us to easily integrate use of the KIRB in different online trainings and other products. Customer support is also excellent. Review collected by and hosted on G2.com.

A few of the formatting options in different sections of the report are more limited than ideal. However the report builder tool is is highly customizable and overall very good. Review collected by and hosted on G2.com.

I appreciate PointerPro's excellent integration capabilities, especially for reporting and individualized assessments. The setup process was easy, with great assistance from their team, which scheduled regular calls and guided me through each step. I love how PointerPro has saved me hours by streamlining the individualization of reports and assessments. The customization feature allows me to tailor surveys and forms to fit each client's needs, enhancing my workflow. Review collected by and hosted on G2.com.

I would like the report design capabilities in Pointer Pro to be more like Canva, making them more efficient and easy to use. Improving the design templates would also be beneficial. Review collected by and hosted on G2.com.