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# Pointerpro vs SurveyMonkey Comparison - What are their main differences?

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PointerproSurveyMonkey[+ Add Product](#)

Reviews

**Pointerpro** [

4.5/5(178)

](https://www.g2.com/products/pointerpro/reviews#reviews)

**SurveyMonkey** [

4.4/5(24,041)

](https://www.g2.com/products/surveymonkey/reviews#reviews)

Pricing

**Pointerpro**
Free Trial

**$69.00** Per Month · Professional

**SurveyMonkey**
Free Trial

**Contact Us** · SurveyMonkey Enterprise

**Pricing Insights**
from reviews

Time to Implement

**Pointerpro**
2 months

Based on 39 responses

**SurveyMonkey**
1 monthFaster

Based on 274 responses

Return on Investment

**Pointerpro**
10 months1 month sooner

Based on 29 responses

**SurveyMonkey**
11 months

Based on 228 responses

Perceived Cost

**Pointerpro**
$$$$$

**SurveyMonkey**
$$$$$

Average Discount

**Pointerpro**
7%

**SurveyMonkey**
7%

 ![Pointerpro](https://images.g2crowd.com/uploads/product/hd_favicon/42ab2f395522af283e19a0eee1181019/pointerpro.svg "Pointerpro")

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

G2 offers free advice on this comparison.

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FormAnswer questions at your own pace, no call required.

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AI AgentChat live and get a recommendation in minutes.

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Phone CallTalk it through live with a software advisor.

Pros & Cons

**Pointerpro**
[
Ease of Use (12)
](https://www.g2.com/products/pointerpro/reviews?filters%5Bsentiment_snippet%5D=1202332&qs=pros-and-cons#reviews)[
Customer Support (8)
](https://www.g2.com/products/pointerpro/reviews?filters%5Bsentiment_snippet%5D=1200401&qs=pros-and-cons#reviews)[
Learning Curve (4)
](https://www.g2.com/products/pointerpro/reviews?filters%5Bsentiment_snippet%5D=1201127&qs=pros-and-cons#reviews)[
Limited Customization (4)
](https://www.g2.com/products/pointerpro/reviews?filters%5Bsentiment_snippet%5D=1199470&qs=pros-and-cons#reviews)

**SurveyMonkey**
[
Ease of Use (376)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[
Ease of Creation (171)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[
Expensive (116)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[
Limitations (91)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

Integrations

**Pointerpro**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_31592fce7608d0195caded679c179bfa/stripe-connect.jpeg "Product Avatar Image")

Stripe Connect

](https://www.g2.com/products/stripe-connect/reviews)[
View all
](https://www.g2.com/products/pointerpro/integrations)

**SurveyMonkey**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bef9663981cdfb14ebe3dedd51c75d6b/arlo-training-management-software.png "Product Avatar Image")

Arlo Training Management...

](https://www.g2.com/products/arlo-training-management-software/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Product Avatar Image")

Articulate 360

](https://www.g2.com/products/articulate-360/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/surveymonkey/integrations)

Screenshots

**Pointerpro**
 ![Pointerpro screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1257597/1.-Build-your-own-form.png)

**SurveyMonkey**
 ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png)

Ratings

Meets Requirements

**Pointerpro**

8.8

8.8142

**SurveyMonkey**

9.0

9.021,074

Ease of Use

**Pointerpro**

8.1

8.1143

**SurveyMonkey**

9.2

9.221,218

Ease of Setup

**Pointerpro**

8.2

8.2116

**SurveyMonkey**

9.0

9.08,567

Ease of Admin

**Pointerpro**

8.5

8.5104

**SurveyMonkey**

8.9

8.97,908

Quality of Support

**Pointerpro**

9.1

9.1138

**SurveyMonkey**

8.5

8.514,909

Has the product been a good partner in doing business?

**Pointerpro**

9.1

9.1103

**SurveyMonkey**

8.8

8.86,936

Product Direction (% positive)

**Pointerpro**

8.9

8.9138

**SurveyMonkey**

7.7

7.720,536

Features

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.2

53

8.5

1,925

Survey Management

Survey Builder

8.4

49

9.1(won by 0.7)

1621

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customizable Questions

8.5

46

8.9(won by 0.4)

1497

Templates

7.1

45

8.6(won by 1.5)

1377

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Survey Distribution

8.1

42

8.9(won by 0.8)

1481

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.4

46

8.5(won by 0.1)

1187

Branding

8.8(won by 0.6)

49

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

1224

Multimedia Support

8.4(won by 0.3)

41

8.1

1060

Multilingual Surveys

8.0

38

8.1(won by 0.1)

904

Survey Insights

Reporting & Analytics

8.3

49

8.6(won by 0.3)

1496

BI Tools Integration

6.8

33

8.0(won by 1.2)

943

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Exporting

8.6(won by 0.1)

45

8.5

1299

Permissions

8.5(won by 0.1)

39

8.4

1139

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Feature Not Available

7.6(won by default)

143

Proactive Assistance

Feature Not Available

7.7(won by default)

156

Decision Making

Feature Not Available

8.1(won by default)

154

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Survey/Poll Management

Not enough data

9.6(won by default)

12

Surveys & Feedback

Not enough data

10.0(won by default)

5

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Assessment[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

8.2

72

Not enough data

Assessment delivery

Question variety

8.6(won by default)

59

Not enough data

Real-time assessment

8.6(won by default)

56

Not enough data

Pre-made content

7.3(won by default)

49

Not enough data

Customizable Questions

Not enough data

Not enough data

Weighted Questions

Not enough data

Not enough data

Skills Assessment

Not enough data

Not enough data

Grading and reporting

Automated grading

8.4(won by default)

50

Not enough data

Gamification

6.9(won by default)

48

Not enough data

Analytics dashboard

7.7(won by default)

59

Not enough data

Reporting

8.4(won by default)

59

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Administration

White-labeling

9.0(won by default)

53

Not enough data

Mobile compatibility

8.5(won by default)

56

Not enough data

Additional Functionality

Content Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Live Results Sharing

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Test/Quiz Creation

Not enough data

Not enough data

Progress Reports

Not enough data

Not enough data

Content Sharing

Not enough data

Not enough data

Multi-User Collaboration

Not enough data

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Certification & Licensing

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Skill Testing

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Pre-Employment Testing

Not enough data

Not enough data

Skills Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Proctoring

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Automated Proctoring

Not enough data

Not enough data

Student Portal

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Offline Tests

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Quizzes

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Time Limits

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Lock Down

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Course Authoring

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Online Tests

Not enough data

Not enough data

Test Scheduling

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-paced Learning

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Student Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.0

427

Feedback Management

Tagging

Not enough data

7.9(won by default)

163

Segmentation

Not enough data

8.3(won by default)

167

Custom Reports and Dashboards

Not enough data

8.2(won by default)

240

Feedback Analysis

Thematic Analysis

Not enough data

8.2(won by default)

160

Sentiment Analysis

Not enough data

8.0(won by default)

155

NPS/CSAT Scoring

Not enough data

7.9(won by default)

153

Feedback Sources

Online Reviews

Not enough data

8.2(won by default)

156

Surveys

Not enough data

9.3(won by default)

353

Social Media

Not enough data

7.8(won by default)

138

Customer Service Channels

Not enough data

7.7(won by default)

136

Generative AI

AI Text Generation

Not enough data

7.5(won by default)

152

AI Text Summarization

Not enough data

7.5(won by default)

91

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

8.7

373

Customization

Custom Fields

Not enough data

8.8(won by default)

233

Conditional Logic

Not enough data

8.5(won by default)

236

Multi-page Forms

Not enough data

8.8(won by default)

231

Design

Not enough data

8.4(won by default)

277

Forms Creation & Design

Not enough data

10.0(won by default)

20

Additional Functionality

Embedded Forms

Not enough data

8.3(won by default)

172

Offline Capability

Not enough data

7.7(won by default)

146

Notifications

Not enough data

8.4(won by default)

213

Payments

Not enough data

7.7(won by default)

146

Mobile Forms

Not enough data

8.6(won by default)

209

Customizable Forms

Not enough data

8.3(won by default)

6

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

9.4(won by default)

8

Multi-Channel Distribution

Not enough data

9.0(won by default)

5

Surveys & Feedback

Not enough data

10.0(won by default)

15

Data Import/Export

Not enough data

8.5(won by default)

14

Reporting/Analytics

Not enough data

7.9(won by default)

7

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

360 Feedback Software[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

7.3

9

Not enough data

Performance reviews

customizable forms

8.1(won by default)

9

Not enough data

360 reviews

7.1(won by default)

8

Not enough data

Feedback

requesting feedback

8.1(won by default)

9

Not enough data

continuous feedback

6.7(won by default)

7

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Data

Dashboard and Reporting

6.9(won by default)

9

Not enough data

Historical Analysis

6.9(won by default)

9

Not enough data

Activity Dashboard

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Skills Assessment

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Employee Portal

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Rater Selection

Not enough data

Not enough data

Appraisal History

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Self Assessment

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

API

Not enough data

Not enough data

Performance Review Management

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

8.7

66

Survey Design - Consumer Insights Platforms

Self-Serve Survey Builder

Not enough data

9.2(won by default)

17

Question Branching

Not enough data

8.2(won by default)

14

Conditional Logic

Not enough data

8.8(won by default)

10

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Customer Data Upload

Not enough data

9.7(won by default)

5

Flexible Audience Options

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

9.3(won by default)

9

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

7.3(won by default)

5

Qualitative Research Support

Not enough data

9.3(won by default)

5

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Shared Workspaces

Not enough data

8.6(won by default)

6

Dashboards & Embedded Integrations

Not enough data

Not enough data

Embeddable Reports

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

8.9(won by default)

6

Surveys & Feedback

Not enough data

9.7(won by default)

6

Multi-Channel Distribution

Not enough data

10.0(won by default)

5

Data Visualization

Not enough data

6.9(won by default)

6

Data Import/Export

Not enough data

7.6(won by default)

14

Survey/Poll Management

Not enough data

9.8(won by default)

7

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Engagement[Hide 107 FeaturesShow 107 Features](javascript:void(0);)

7.7

7

Not enough data

Platform Basics

Performance Benchmarking

Not enough data

Not enough data

Reporting & Dashboards

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Platform Content

Survey Customization

8.0(won by default)

5

Not enough data

Employee Pulse Surveys

Not enough data

Not enough data

Goal and Challenge Creation

Not enough data

Not enough data

Science-based templates

Feature Not Available

Not enough data

Customizable Templates

Not enough data

Not enough data

Platform Additional Functionality

Employee Segmenting

Not enough data

Not enough data

Goal and Challenge Creation

Not enough data

Not enough data

Peer Recognition

Feature Not Available

Not enough data

Social Feedback Portal

Not enough data

Not enough data

Employee Portal

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Peer-to-Peer Recognition

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

Social Engagement

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offboarding

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Platform

Customization 

7.2(won by default)

6

Not enough data

Integration APIs

7.0(won by default)

5

Not enough data

Internationalization

6.9(won by default)

6

Not enough data

User, Role, and Access Management

7.2(won by default)

6

Not enough data

Activity Dashboard

8.1(won by default)

6

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Exit Interview Management[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Basics

Interoperability

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Mobility

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Content

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Content Creation

Not enough data

Not enough data

Data

Platform Search

Not enough data

Not enough data

Alerts and Notifications

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Agentic AI - Exit Interview Management

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Talent Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Career Development

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

API

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Pointerpro](https://images.g2crowd.com/uploads/product/hd_favicon/42ab2f395522af283e19a0eee1181019/pointerpro.svg "Pointerpro")](https://www.g2.com/products/pointerpro/reviews)

Pointerpro

Small-Business(50 or fewer emp.)

68.8%

Mid-Market(51-1000 emp.)

18.5%

Enterprise(\> 1000 emp.)

12.7%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)

SurveyMonkey

Small-Business(50 or fewer emp.)

36.8%

Mid-Market(51-1000 emp.)

34.2%

Enterprise(\> 1000 emp.)

29.0%

Small-Business

(50 or fewer emp.)

68.8%

36.8%

Mid-Market

(51-1000 emp.)

18.5%

34.2%

Enterprise

(\> 1000 emp.)

12.7%

29.0%

Reviewers' Industry

[![Pointerpro](https://images.g2crowd.com/uploads/product/hd_favicon/42ab2f395522af283e19a0eee1181019/pointerpro.svg "Pointerpro")](https://www.g2.com/products/pointerpro/reviews)
Pointerpro

Consulting

11.2%

Professional Training & Coaching

8.8%

Marketing and Advertising

6.5%

Information Technology and Services

5.9%

Health, Wellness and Fitness

5.3%

Other

62.4%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)
SurveyMonkey

Education Management

8.4%

Hospital & Health Care

5.9%

Higher Education

5.8%

Marketing and Advertising

5.0%

Non-Profit Organization Management

4.9%

Other

69.9%

FAQs

## Pointerpro vs SurveyMonkey FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between SurveyMonkey vs Pointerpro?

SurveyMonkey and Pointerpro differ most in scale and reviewer-cited strengths, with SurveyMonkey excelling in ease of use and Pointerpro in customer support and customization.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Pointerpro](https://www.g2.com/products/pointerpro/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.5/5 (179 reviews) |
| Small-Business | Small-Business |
| 9.0 | 8.2 |
| 8.5 | 9.1 |
| Ease of Use (375 all-time mentions) | Customer Support (8 all-time mentions) |

### How do the pricing models of SurveyMonkey and Pointerpro compare?

Pointerpro is rated higher for price satisfaction, indicating reviewers consider it the stronger value compared to SurveyMonkey.

- **SurveyMonkey:** In recent reviews, several reviewers cite cost as a trade-off, mentioning that advanced features and reporting tools are locked behind higher-tier plans and that the free plan is limited.
- **Pointerpro:** Reviewers highlight cost-effectiveness and flexibility, especially for startups and small businesses, with positive sentiment around value for sophisticated assessments.
- **Switching Reason:** Reviewers mention switching to Pointerpro for its cost-effectiveness and advanced customization capabilities.

### What are the best alternatives to SurveyMonkey and Pointerpro?

The top 3 alternatives to SurveyMonkey and Pointerpro are SurveySparrow, Jotform, and Qualtrics Market Research.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Advanced features can be expensive, and some customization options are limited on lower-tier plans. | Ease of Use (375 all-time mentions) |
| [Pointerpro](https://www.g2.com/products/pointerpro/reviews) | 4.5/5 (179 reviews) | Small-Business | Reviewers highlight cost-effectiveness and flexibility for startups and small businesses. | Customer Support (8 all-time mentions) |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | — |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,425 reviews) | Small-Business | — | — |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | — |

### Which Survey features should I prioritize when comparing SurveyMonkey and Pointerpro?

Buyers should prioritize ease of use, customization, reporting/analytics, integrations, and customer support when comparing SurveyMonkey and Pointerpro.

- **Ease of Use:** SurveyMonkey (375 all-time mentions), Pointerpro (12 all-time mentions)
- **Customization:** SurveyMonkey (61 all-time mentions), Pointerpro (7 all-time mentions)
- **Reporting/Analytics:** SurveyMonkey (59 all-time mentions for insights generation), Pointerpro (4 all-time mentions for reporting)
- **Integrations:** SurveyMonkey (53 all-time mentions), Pointerpro (temporal-qualitative support)
- **Customer Support:** SurveyMonkey (73 all-time mentions), Pointerpro (8 all-time mentions)

### What are the pros and cons of SurveyMonkey vs Pointerpro?

SurveyMonkey's headline strength is ease of use, while Pointerpro's is customer support and customization.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Intuitive interface (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56), Feedback Management (53), User Interface (51)
- **SurveyMonkey trade-offs:** Expensive (116), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32)
- **Pointerpro strengths:** Customer Support (8), Customizability (7), Customization (7), Ease of Creation (7), Helpful (6), Efficiency (5), Features (5), Flexibility (5), Assessments (4), Easy Setup (4), Reporting (4)
- **Pointerpro trade-offs:** Learning Curve (4), Limited Customization (4), Limited Options (4), Not Intuitive (4), Difficult Usability (3)

### Is SurveyMonkey or Pointerpro better for small businesses?

Pointerpro is the better fit for small businesses, with reviewers highlighting its cost-effectiveness and flexibility for startups and small teams.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers note ease of use and templates but mention pricing as a trade-off for small teams.
- **Pointerpro:** Largest segment is Small-Business; reviewers consistently cite cost-effectiveness, flexibility, and strong support for small business needs.

### Which Survey platform has better integrations?

SurveyMonkey and Pointerpro are at parity for integrations, with both products receiving positive but limited reviewer mentions for integration capabilities.

- **SurveyMonkey:** Integrations mentioned in 53 all-time reviews, with recent reviewers citing integration with Google Sheets and CRM tools.
- **Pointerpro:** Recent reviewers mention integration with Google Sheets and email platforms, with positive sentiment around integration capabilities.

### How do SurveyMonkey and Pointerpro compare on customer support?

Pointerpro is rated higher for Quality of Support, with a 0.6-point advantage over SurveyMonkey (9.1 vs 8.5).

- **SurveyMonkey:** 73 all-time mentions for customer support, with recent reviews noting helpfulness but occasional slow response times.
- **Pointerpro:** 8 all-time mentions for customer support, with reviewers consistently praising responsiveness, onboarding, and knowledgeable support staff.

### Which is easier to implement, SurveyMonkey or Pointerpro?

SurveyMonkey is rated higher for Ease of Setup, with a 0.8-point advantage over Pointerpro (9.0 vs 8.2).

- **SurveyMonkey:** Reviewers consistently describe setup as quick, easy, and straightforward, with many citing a smooth onboarding process.
- **Pointerpro:** Reviewers note that setup is generally easy for basic use, but advanced features and customization introduce a learning curve, making initial implementation more complex for some users.

### Which product has better Surveys?

SurveyMonkey and Pointerpro both deliver strong survey capabilities, with SurveyMonkey leading in ease of use and Pointerpro excelling in customization and reporting.

- **SurveyMonkey:** 375 all-time mentions for ease of use, 61 for customization, 59 for insights generation, and 53 for integrations; reviewers highlight intuitive survey creation and robust analytics.
- **Pointerpro:** 12 all-time mentions for ease of use, 7 for customizability, 4 for reporting, and 5 for flexibility; reviewers emphasize advanced logic, personalized reports, and strong support for complex assessments.

Alternatives

**Pointerpro Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey")

[
Alchemer Survey
](/products/alchemer-survey/reviews)

**SurveyMonkey Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)