Compare Pointerpro and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (68.1% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$69.00 Per Month
Contact Us
Pointerpro
Star Rating
(171)4.5 out of 5
Market Segments
Small-Business (68.1% of reviews)
Pros & Cons
Entry-Level Pricing
$69.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,405)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting how easy it is to create, update, and analyze surveys. The platform's variety of templates and question types allows for accurate survey creation, making it a go-to choice for many.
- Users say that Pointerpro stands out for its powerful conditional logic and scoring engine, which enables the creation of personalized survey experiences. This feature is particularly appreciated by those looking to eliminate irrelevant questions and enhance user engagement.
- According to verified reviews, SurveyMonkey's implementation process is praised for its straightforwardness, with users noting the intuitive onboarding wizard that helps them get started quickly. This ease of setup is a significant advantage for teams needing to deploy surveys rapidly.
- Reviewers mention that Pointerpro's automated and customizable report generation is a standout feature, often described as the "crown jewel" of the platform. Users find this functionality superior to competitors, making it an essential tool for those who prioritize detailed analytics.
- G2 reviewers highlight that while SurveyMonkey has a broader market presence and a higher overall satisfaction score, Pointerpro's quality of support is notably strong, with users appreciating the responsive assistance they receive when needed.
- Users report that SurveyMonkey's extensive distribution options, including email and unique codes, provide flexibility in reaching respondents, which is a crucial factor for many businesses. In contrast, Pointerpro's focus on advanced logic may appeal more to those with specific survey needs but could be less accessible for users seeking a straightforward experience.
Pricing
Entry-Level Pricing
Pointerpro
Professional
$69.00
Per Month
Interactive questionnaires with personalized outcomes and emails
- Unlimited questionnaires & questions
- Unlimited questionnaires & questions
- Removable Pointerpro Branding
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Pointerpro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
138
9.0
20,566
Ease of Use
8.1
139
9.2
20,684
Ease of Setup
8.2
112
9.0
8,019
Ease of Admin
8.5
104
8.9
7,613
Quality of Support
9.1
134
8.6
14,593
Has the product been a good partner in doing business?
9.1
103
8.8
6,662
Product Direction (% positive)
8.9
134
7.7
20,128
Features by Category
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Exit Interview Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Assessment delivery
8.6
59
Not enough data
8.6
56
Not enough data
7.3
49
Not enough data
Grading and reporting
8.4
50
Not enough data
6.9
48
Not enough data
7.7
59
Not enough data
8.4
59
Not enough data
Administration
9.0
53
Not enough data
8.5
56
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.3
46
9.0
1439
8.4
44
8.9
1427
7.1
44
8.6
1353
8.1
42
8.8
1398
Survey Customization
8.4
44
8.5
1160
8.7
46
8.2
1198
8.3
40
8.1
1076
8.0
37
8.1
907
Survey Insights
8.2
46
8.6
1365
6.8
33
8.0
936
8.5
43
8.5
1259
8.5
39
8.4
1136
Agentic AI - Survey
Feature Not Available
7.6
148
Feature Not Available
7.7
148
Feature Not Available
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Performance reviews
8.1
9
Not enough data
7.1
8
Not enough data
Feedback
8.1
9
Not enough data
6.7
7
Not enough data
Data
6.9
9
Not enough data
6.9
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
7.2
6
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
8.3
5
Not enough data
6.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
Categories
Categories
Shared Categories
Pointerpro and SurveyMonkey are categorized as Survey
Unique Categories
Pointerpro is categorized as Assessment, 360 Feedback Software, Employee Engagement, and Exit Interview Management
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Pointerpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
11.4%
Professional Training & Coaching
9.0%
Marketing and Advertising
6.6%
Health, Wellness and Fitness
5.4%
Information Technology and Services
5.4%
Other
62.0%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
how to het more survey
1 Comment
S
List and login then verify and complete the survey.Read more
Pointerpro has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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