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Compare Pointerpro and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (68.1% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$69.00 Per Month
Contact Us
Pointerpro
Star Rating
(168)4.5 out of 5
Market Segments
Small-Business (68.1% of reviews)
Pros & Cons
Entry-Level Pricing
$69.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,363)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "It is easy to use, even I don't have IT experience," which reflects the platform's accessibility for all skill levels.
- Users say that Pointerpro stands out for its advanced logic features, allowing for the creation of complex assessments without coding. This capability has reportedly boosted completion rates significantly, with one user noting a 40–50% increase in responses due to the elimination of irrelevant questions.
- According to verified reviews, SurveyMonkey's integration capabilities are a major plus, with users appreciating how it connects seamlessly with tools like MS Teams. One reviewer stated, "The automations reduce manual work for our team," showcasing its efficiency in streamlining workflows.
- Reviewers mention that Pointerpro offers a strong onboarding experience, with users praising the attentive support team and knowledgeable representatives. This personalized assistance has made the initial setup process smoother for many, as highlighted by a user who appreciated the "great help through some of the tougher challenges."
- G2 reviewers highlight that SurveyMonkey has a robust template library and reporting features, making it easy to create and analyze surveys. Users have expressed satisfaction with the "ready templates" and the "dashboard [that] are easy," which enhances their overall experience.
- Users report that while Pointerpro has a solid rating for support quality, it faces challenges in areas like survey distribution and template variety compared to SurveyMonkey. One user noted that while Pointerpro is flexible, it lacks the extensive template options that SurveyMonkey provides, which can limit creativity in survey design.
Pricing
Entry-Level Pricing
Pointerpro
Professional
$69.00
Per Month
Interactive questionnaires with personalized outcomes and emails
- Unlimited questionnaires & questions
- Unlimited questionnaires & questions
- Removable Pointerpro Branding
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Pointerpro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
135
9.0
20,535
Ease of Use
8.1
136
9.2
20,648
Ease of Setup
8.2
109
9.0
7,984
Ease of Admin
8.5
101
8.9
7,608
Quality of Support
9.2
131
8.6
14,570
Has the product been a good partner in doing business?
9.2
100
8.8
6,658
Product Direction (% positive)
8.8
131
7.7
20,098
Features by Category
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Assessment delivery
8.6
58
Not enough data
8.6
55
Not enough data
7.3
48
Not enough data
Grading and reporting
8.4
50
Not enough data
6.8
47
Not enough data
7.7
58
Not enough data
8.4
58
Not enough data
Administration
9.0
53
Not enough data
8.5
56
Not enough data
Feedback Management
Not enough data
7.7
147
Not enough data
8.1
144
Not enough data
8.0
146
Feedback Analysis
Not enough data
8.1
143
Not enough data
7.9
143
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
143
Not enough data
9.0
154
Not enough data
7.8
138
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.3
45
9.0
1420
8.4
43
8.9
1416
7.1
43
8.6
1345
8.1
42
8.8
1384
Survey Customization
8.4
42
8.5
1158
8.6
44
8.2
1193
8.3
39
8.1
1075
8.0
37
8.1
904
Survey Insights
8.1
45
8.6
1353
6.8
33
8.0
934
8.5
41
8.5
1254
8.5
39
8.4
1135
Agentic AI - Survey
6.4
6
7.6
148
7.3
5
7.7
147
7.0
5
8.0
151
Customization
Not enough data
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
226
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Performance reviews
8.1
9
Not enough data
7.1
8
Not enough data
Feedback
8.1
9
Not enough data
6.7
7
Not enough data
Data
6.9
9
Not enough data
6.9
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
7.0
5
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Categories
Categories
Shared Categories
Pointerpro and SurveyMonkey are categorized as Survey
Unique Categories
Pointerpro is categorized as Employee Engagement, Assessment, 360 Feedback Software, and Exit Interview Management
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Pointerpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
11.0%
Professional Training & Coaching
9.2%
Marketing and Advertising
6.7%
Management Consulting
5.5%
Information Technology and Services
5.5%
Other
62.0%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
how to het more survey
1 Comment
S
List and login then verify and complete the survey.Read more
Pointerpro has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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