--- title: Pointerpro Reviews meta_title: 'Pointerpro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how Pointerpro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 178 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Pointerpro Reviews **Vendor:** Pointerpro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 178 ## About Pointerpro Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy. ## Pointerpro Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of Pointerpro, making it a breeze to create customized surveys and reports. (12 reviews) - Users praise the **exceptional customer support** from Pointerpro, highlighting its responsiveness and helpful onboarding sessions. (8 reviews) - Users value the **customizability** of Pointerpro, enabling tailored solutions for specific needs in event management. (7 reviews) - Users value the **high customization** of Pointerpro, enabling tailored surveys and dashboards to fit diverse needs. (7 reviews) - Users appreciate the **ease of creation** with Pointerpro, enjoying intuitive design and fast questionnaire setup. (7 reviews) - Users find Pointerpro to be **exceptionally helpful** , offering versatile solutions and outstanding support for various applications. (6 reviews) - Efficiency (5 reviews) - Users appreciate the **customizable PDFs** of Pointerpro, significantly enhancing their report delivery and effectiveness. (5 reviews) - Flexibility (5 reviews) - Assessments (4 reviews) **What users dislike:** - Users find the **learning curve steep** initially, but appreciate the helpful support during the process. (4 reviews) - Users find the **limited design flexibility** for assessments and reports restricts their customization options and efficiency. (4 reviews) - Users feel the **options are limited** , wishing for more design flexibility and features without requiring an upgrade. (4 reviews) - Users find the **interface not intuitive** , especially when frequently re-using contest templates and designing reports. (4 reviews) - Users find the **difficult usability** of Pointerpro challenging, particularly during the initial learning phase despite helpful support. (3 reviews) - Limited Features (3 reviews) - Users desire more **advanced design features** in Pointerpro, noting some limitations that affect usability and efficiency. (3 reviews) - Difficult Customization (2 reviews) - Limited Access (2 reviews) - Limited Questioning Options (2 reviews) ## Pointerpro Reviews ### 1. Worst Solution I've ever purchased **Rating:** 0.0/5.0 stars **Reviewed by:** Luis D. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Pointerpro?** The feature why I purchased Pointepro was the ability to deliver personalized reports, however creating them is extremely hard, UX is really bad, creating graphs is extremely complex and when you compare the results shown in the questionaires with the PDF generated they don't even match. Support responds really quickly (and it is so hard to use that one relies on them), but only sends links to URL's you can google on your own. **What do you dislike about Pointerpro?** Almost everything. It is extremely hard to use, with a really poor UX, graphs are really hard to create, there is data inconsistency. Solution is not reliant. I've had if for several months now and in that period I've experience downtimes of over one day and even DATA LOSS (unconceivable). In the latter case at least they helped me rebuild reports I lost due to them. They have data inconsistencies, solution cannot be trusted. I've tried to get out of the subscription however they claim I paid a yearly subscription and have to stick with it. Of course I'll honor my contract, however I've already assumed my loss, have stated clearly I wont renew cause I threw more than 500 bucks to the garbage. They've know all of the issues I've had but they still don't care. I really want to warn everyone not to buy this solution, is a waste of money. **What problems is Pointerpro solving and how is that benefiting you?** I wanted to use it to provide personalized reports on surveys. However it is almost unusable. **Official Response from Chris Kuo:** > Thank you for your feedback, Luis. We deeply regret that your experience with our platform did not meet your expectations. Our team worked closely with you throughout the assessment launch process, with our customer success manager and engineering team going the extra mile to address any issues and ensure your requirements were met. We were able to help you re-create your assessments and reports. We acknowledge the downtime situation you encountered. Ever since then, we've implemented new measures and resolved the issues. Now the average uptime is 99.99%. Despite our efforts, we understand and respect your decision if you feel that our platform is no longer suitable for your needs. If you would like to share any additional feedback with us, please don’t hesitate to reach out. We appreciate the opportunity to learn and improve from your experience. We wish you all the best in your future endeavors. ### 2. Not at all intuitive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Pointerpro?** The cost is lower than other platforms I've used ... and you get what you pay for! **What do you dislike about Pointerpro?** It's not user-friendly in any way. Very clunky; nothing is smooth or easy to figure out without watching a tutorial. It's taking my team more than twice the time it usually takes to create a survey and send invites. **What problems is Pointerpro solving and how is that benefiting you?** I'm not aware of anything Pointerpro is solving. It has created problems, not solved them. **Official Response from Chris Kuo:** > We apologize for the inconvenience you have experienced with our platform. We are constantly working to improve the user experience and make our platform more intuitive. We appreciate your feedback and will take it into consideration for future updates. ## Pointerpro Discussions - [how to het more survey](https://www.g2.com/discussions/how-to-het-more-survey) - 1 comment, 1 upvote - [View Pointerpro pricing details and edition comparison](https://www.g2.com/products/pointerpro/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+20%3A12%3A47+-0500&secure%5Bsession_id%5D=f3845ed1-43d1-4881-862e-6f1a073ee553&secure%5Btoken%5D=00e51bec3b762c7c5a368fef02781a4e615921a88af84de7b00f7d13b94795fb&format=llm_user) ## Pointerpro Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Pointerpro Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Basics** - Interoperability - Performance - Mobility - Internationalization **Assessment delivery** - Question variety - Real-time assessment - Pre-made content - Customizable Questions - Weighted Questions - Skills Assessment **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Content** - Content Management - Content Library - Content Creation **Grading and reporting** - Automated grading - Gamification - Analytics dashboard - Reporting - Activity Dashboard - Reporting/Analytics **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback - Anonymous Feedback **Data** - Platform Search - Alerts and Notifications - Visualization **Administration** - White-labeling - Mobile compatibility **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Customizable Templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data** - Dashboard and Reporting - Historical Analysis - Activity Dashboard **Additional Functionality** - Content Library - Customizable Reports - Drag & Drop - Single Sign On - Email Distribution - Live Results Sharing - Surveys & Feedback - Feedback Management - AI Copilot - Test/Quiz Creation - Progress Reports - Content Sharing - Multi-User Collaboration - 360 Degree Feedback - Performance Metrics - Certification & Licensing - Email Reminders - Payment Processing - Recruitment Management - Skill Testing - Activity Tracking - Text to Speech - Pre-Employment Testing - Skills Tracking - API - Proctoring - Customizable Branding - Customizable Templates - Secure Data Storage - Assessment Management - Progress Tracking - Version Control - Pulse Surveys - Summary Reports - Template Management - Data Import/Export - Randomization - Question Library - Automated Proctoring - Student Portal - Third-Party Integrations - Alerts/Notifications - Email Alerts - Offline Tests - Content Management - Scheduling - Quizzes - Candidate Management - Time Limits - Question Branching - Multi-Language - Lock Down - Registration Management - Customizable Fields - Learning Management - Performance Management - Course Authoring - Mobile Access - Online Tests - Test Scheduling - Access Controls/Permissions - Reporting & Statistics - Self-paced Learning - Real-Time Monitoring - Student Management - Monitoring - Generative AI **Additional Functionality** - Customizable Templates - Question Library - Self Service Portal - Assessment Management - Skills Assessment - Employee Database - Employee Portal - Generative AI - Email Reminders - Rater Selection - Appraisal History - Survey/Poll Management - Customizable Branding - Employee Profiles - Performance Management - Customizable Questions - Reminders - Reporting/Analytics - Progress Tracking - AI Copilot - Dashboard - Third-Party Integrations - Self Assessment - Pulse Surveys - Feedback Management - Real-Time Data - Goal Setting/Tracking - Data Import/Export - API - Performance Review Management - Benchmarking - Individual Development Plans **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Social Feedback Portal - Employee Portal - Surveys & Feedback **Agentic AI - Survey** - Dynamic Content **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management ## Top Pointerpro Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,543 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,119 reviews)