Pointerpro Reviews & Product Details

Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy.

Seller

Pointerpro

Discussions

Pointerpro Community

Languages Supported

English, French, Dutch, Spanish

Overview by

Nigel Lindemann

Pricing

Pricing provided by Pointerpro.

Professional

$69.00

Per Month

Enterprise

Per Year

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Pointerpro Integrations

(4)

Integration information sourced from real user reviews.

Pointerpro Media

Pointerpro Demo - Build all types of assessments

Build all types of assessments This is not a single-purpose assessment software. You can build lead generation assessments, maturity assessments, personality assessments, 360 assessments, competency quizzes, self-assessments, or quote calculators and many, many more.

Pointerpro Demo - Generate reports with flexible content

No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports with aggregated data.

Don’t worry about complicated setup with multiple tools. This is the only assessment app around where you can create interactive assessments that also generate personalized reports per respondent.

Pointerpro Demo - Instantly downloadable PDF reports

No need to scare respondents away by asking for their email. Let people download their personalized PDF with a download button at the end of the assessment.

Pointerpro Demo - Efficiently boost your assessment and report distribution

Online assessments with auto-personalized advice reports make your service professional. Our Distribution Portal makes it powerful.

Pointerpro Demo - 100% Branded and White Labeled Assessments and Reports

No expensive or time-consuming process. Effortlessly integrate your branding for an end result that looks like it was custom built and designed.

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Robin D.

Senior Project Manager

Small-Business (50 or fewer emp.)

2/6/2024

"Very easy to use and elaborate survey tool. A good ROI"

4.5/5

What do you like best about Pointerpro?

Easy setup and customisation of a survey. Easy reporting, exports. Duplication of a survey. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

You have to translate generic items in a survey for each survey with multiple languages

Would be good to create a seperate URL language specific per survey Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback! Our product team will look into your request.

Adeline A.

Director of Digital Strategy and Marketing Communications

Enterprise (> 1000 emp.)

1/31/2024

"Pointerpro is a great intuitive tool"

5/5

What do you like best about Pointerpro?

From the moment we opened the tool and tried it the team found it easy and intuitive to use. We were able to stand up a Digital Experience Maturity Model questionnaire in half a day. Customer support is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The team seems to struggle with creating dynamic reports. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback!

Verified User in Consulting

Small-Business (50 or fewer emp.)

2/13/2024

"Very good customer service and solid product"

4/5

What do you like best about Pointerpro?

There is support from a Customer Success Representative who takes you through the entire platform, ensuring awareness of the range of capabilities of the system. Additionally, the comprehensive archive of articles/help webpages was a good resource when running into an issue. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

The platform's usability (building the assessment/questionnaire itself) was not always very good, and for certain functions a little bit clunky. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your feedback on our support and product! We really appreciate it. We have been working on the improvements of UI and UX and hope to give you a better product experience!

Sultan S.

EMEA Customer Transformation Director

Enterprise (> 1000 emp.)

2/13/2024

"Great assessment tool with good analytics capabilities"

4/5

What do you like best about Pointerpro?

Pointerpro is a great tool to use when you want to run assessments with your clients. The drag and drop interface makes it easy to build a survey and collect feedback.

The customer support has been very valuable when I faced some issues. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Advanced reporting requires an additional license but the basic capabilities offer already a lot of value. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback!

Oriol C.

EMEA Demand Marketing Lead

Enterprise (> 1000 emp.)

2/19/2024

"Excellent tool!"

4.5/5

What do you like best about Pointerpro?

Versatility and easy-to-use. Surveys are super easy to customize, also the reports. Look and feel and UX is also great. Customer support is super, always reponding. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Some advanced limitations on forms when trying to do conditions. But as it is easy to integrate, you can find a workaround. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the positive feedback! We're glad to hear that you find Pointerpro easy to use. I will share your feedback with our product team so we can look into it.

Jeffrey D.

Small-Business (50 or fewer emp.)

11/1/2023

"Invaluable tool to help engage your customers and deliver personalized results"

5/5

What do you like best about Pointerpro?

You can create engaging surveys, quizzes, and assessments quickly and easily, with robust PDF output that is a great takeaway for your audience. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

It doesn't support javascript so you can't embed and tracking codes or format numbers without having to reach out to their custom development team for an extra charge. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback!

Verified User in Online Media

Mid-Market (51-1000 emp.)

2/1/2024

"On the fence, but all said and done the project was delivered and in good time."

2.5/5

What do you like best about Pointerpro?

System worked will for our project with no issues. Report generation was smooth and inline with the planned timelines and overall satisfied with the service delivery. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

Handover to from sales to implementation with no previous understanding from prior years project. I felt like it was the first time running the project where in reality it was the 3rd. During alignment and onboarding it was evident that there was no understand on previous years. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for your feedback. We're pleased to hear that the system worked well for your project and that report generation was smooth. Regarding the implementation and the handover process, we will pass the feedback to the relevant teams to ensure better alignment and onboarding in the future.

Adam R.

Small-Business (50 or fewer emp.)

3/14/2023

"PointerPro helps to save lives."

4.5/5

What do you like best about Pointerpro?

We used pointerpro to stand up a couple of assessments to help evaluate whether or not individuals are operating from a compromised state that may lead to addiction, overdose or suicide. The Pointerpro platform was very easy to use and easy to implement. The team at PointerPro was extraordinarily helpful and gave us all of the information we needed when we needed it. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

There are some minor latency issues with the platform when making changes to large assessments. Some of the ability to modify custom formulas is a little cumbersome, especially when we organizing the formulas for the output page. If your assessment is large, be prepared to spend quite a bit of time creating all of the formulas and PDF reports associated with it. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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We're glad to hear that Pointerpro has been helpful in your important work. We appreciate your feedback about the ease of use and the support from our team. We understand that there may be some latency issues and challenges with modifying custom formulas for large assessments. We are continuously working to improve our platform and will take your feedback into consideration for future updates.

Julian T.

Small-Business (50 or fewer emp.)

3/7/2023

"Very good usability and functionality"

4.5/5

What do you like best about Pointerpro?

What I like most is the report function. In particular, the relaunch of this function is very intuitive to use. In addition, an extremely large amount is possible, especially through the use of variables. The great depth of functionality combined with the simplicity of the application convince me a lot.

In addition, the support is quick to respond and has always been able to help me very well. In connection with this, the "library" of tips and tricks is also really helpful. If you search a bit here, you will find good guides on all topics that instruct you on how to do what. Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

What bothers me is that the website often hangs or takes a long time to load, which is most likely not due to my PC or internet connection. Since this problem only occurs sometimes, especially during European peak working hours, I could imagine that the server capacity is sometimes not quite sufficient. It would be great if this could be improved in the future. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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We're glad to hear that you find our Report Builder intuitive and our support helpful. We appreciate your feedback and will pass it to our development team.

Verified User in Consulting

Small-Business (50 or fewer emp.)

1/31/2024

"PointerPro as an assessment tool"

4/5

What do you like best about Pointerpro?

There are many options available for creating an assessment in PointerPro Review collected by and hosted on G2.com.

What do you dislike about Pointerpro?

All the possibilities that exist sometimes lead to a lack of clarity within the tool. It can take a lot of time to find something. Review collected by and hosted on G2.com.

Response from Chris Kuo of Pointerpro

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Thank you for the feedback! We have been working on improvements of the interface to deliver a better user experience.