  # Best IT Asset Management Software

  *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)*

   IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement.

On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management).

To qualify for inclusion in the IT Asset Management category, a product must:

- Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices
- Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information
- Automatically discover or manually create new IT assets




  ## How Many IT Asset Management Software Products Does G2 Track?
**Total Products under this Category:** 242

  
## How Does G2 Rank IT Asset Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 19,600+ Authentic Reviews
- 242+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which IT Asset Management Software Is Best for Your Use Case?

- **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Highest Performer:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews)
- **Easiest to Use:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews)
- **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

  
---

**Sponsored**

### Asato

Asato is an IT asset optimization platform designed to assist Chief Information Officers (CIOs) and IT leaders in managing and enhancing their IT asset portfolios. This solution focuses on optimizing the entire IT asset estate through continuous discovery and AI-driven execution, aiming to eliminate waste, capture value, and maximize the return on investment (ROI) of IT expenditures across various domains, including Software as a Service (SaaS), hardware, and cloud infrastructure. The platform serves a diverse audience, particularly organizations looking to streamline their IT operations and improve asset management. Asato is particularly beneficial for enterprises that operate in complex environments with multiple IT systems and assets. By unifying data from disparate sources into a connected knowledge layer, Asato provides actionable insights that facilitate risk and compliance analysis, cost optimization, and proactive decision-making support for IT operations. This holistic approach enables organizations to align their technology strategies with overarching business objectives. One of the standout features of Asato is its ability to deliver unified visibility and management of IT assets across various platforms, including SaaS, hardware, and cloud services. This comprehensive visibility allows organizations to monitor and manage their assets effectively, ensuring that resources are utilized efficiently and that potential issues are identified before they escalate. Additionally, the platform leverages AI to provide powerful insights that drive cost optimization and enhance operational efficiency, making it easier for IT leaders to make informed decisions. Asato also emphasizes risk and compliance monitoring, which is crucial in today&#39;s digital landscape. By continuously assessing digital assets for compliance with regulatory requirements and organizational policies, the platform helps mitigate risks associated with IT asset management. Furthermore, real-time analytics and decision support capabilities empower IT leaders to adapt their strategies dynamically, ensuring that they remain responsive to changing business needs and technological advancements. Overall, Asato stands out in the IT asset optimization category by combining advanced AI technologies with a comprehensive approach to asset management. Its focus on delivering actionable insights, risk mitigation, and operational efficiency positions it as a valuable tool for organizations aiming to enhance their IT asset management practices and drive better business outcomes.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1391&amp;secure%5Bdisplayable_resource_id%5D=1391&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1391&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=1717718&amp;secure%5Bresource_id%5D=1391&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management&amp;secure%5Btoken%5D=ac70681cde00ac6b2b4637c053c8a92b8b18ae5df51f3fffeede0170575bc8d7&amp;secure%5Burl%5D=https%3A%2F%2Fwww.asato.ai&amp;secure%5Burl_type%5D=book_demo)

---

  ## What Are the Top-Rated IT Asset Management Software Products in 2026?
### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 4,256
**How Do G2 Users Rate NinjaOne?**

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.7/10 (Category avg: 8.2/10)

**Who Is the Company Behind NinjaOne?**

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** https://www.ninjaone.com/
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne (3,572 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,121 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** IT Manager, Owner
  - **Top Industries:** Information Technology and Services, Computer &amp; Network Security
  - **Company Size:** 49% Mid-Market, 43% Small-Business


#### What Are NinjaOne's Pros and Cons?

**Pros:**

- Ease of Use (1558 reviews)
- Features (980 reviews)
- Remote Access (955 reviews)
- Automation (908 reviews)
- Customer Support (813 reviews)

**Cons:**

- Missing Features (792 reviews)
- Limited Features (450 reviews)
- Improvement Needed (424 reviews)
- Needs Improvement (409 reviews)
- Feature Issues (346 reviews)

### 2. [Deel IT](https://www.g2.com/products/deel-it/reviews)
  Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 485
**How Do G2 Users Rate Deel IT?**

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 9.5/10 (Category avg: 8.2/10)

**Who Is the Company Behind Deel IT?**

- **Seller:** [Deel](https://www.g2.com/sellers/deel)
- **Company Website:** https://www.deel.com/
- **Year Founded:** 2019
- **HQ Location:** San Francisco, California
- **Twitter:** @deel (29,146 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/deel/ (9,504 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, Interpreter
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 48% Small-Business, 43% Mid-Market


#### What Are Deel IT's Pros and Cons?

**Pros:**

- Ease of Use (294 reviews)
- Simple (100 reviews)
- Intuitive (97 reviews)
- Customer Support (58 reviews)
- User Interface (50 reviews)

**Cons:**

- Expensive (46 reviews)
- Improvement Needed (44 reviews)
- Insufficient Information (37 reviews)
- Missing Features (37 reviews)
- Slow Performance (33 reviews)

### 3. [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews)
  Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 429
**How Do G2 Users Rate ServiceNow IT Asset Management?**

- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10)

**Who Is the Company Behind ServiceNow IT Asset Management?**

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** https://www.servicenow.com/
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow (54,612 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (32,701 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 53% Enterprise, 18% Mid-Market


#### What Are ServiceNow IT Asset Management's Pros and Cons?

**Pros:**

- Asset Management (51 reviews)
- Ease of Use (24 reviews)
- Integrations (21 reviews)
- Tracking (19 reviews)
- Features (13 reviews)

**Cons:**

- Expensive (17 reviews)
- Learning Curve (17 reviews)
- Complexity (8 reviews)
- Difficult Setup (7 reviews)
- Insufficient Information (6 reviews)

### 4. [Atera](https://www.g2.com/products/atera/reviews)
  The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing IT Autopilot by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. IT Autopilot doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,105
**How Do G2 Users Rate Atera?**

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10)

**Who Is the Company Behind Atera?**

- **Seller:** [Atera](https://www.g2.com/sellers/atera)
- **Company Website:** https://www.atera.com
- **Year Founded:** 2011
- **HQ Location:** Tel Aviv
- **Twitter:** @AteraCloud (1,670 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/98739/ (404 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, IT Manager
  - **Top Industries:** Information Technology and Services, Computer &amp; Network Security
  - **Company Size:** 58% Small-Business, 32% Mid-Market


#### What Are Atera's Pros and Cons?

**Pros:**

- Ease of Use (594 reviews)
- Features (391 reviews)
- Automation (347 reviews)
- Efficiency (284 reviews)
- Remote Access (267 reviews)

**Cons:**

- Missing Features (269 reviews)
- Limited Features (199 reviews)
- Feature Issues (137 reviews)
- Improvement Needed (137 reviews)
- Needs Improvement (117 reviews)

### 5. [TeamViewer](https://www.g2.com/products/teamviewer/reviews)
  TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3,788
**How Do G2 Users Rate TeamViewer?**

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.5/10 (Category avg: 8.2/10)

**Who Is the Company Behind TeamViewer?**

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** https://www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer (48,113 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,719 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 42% Small-Business, 35% Mid-Market


#### What Are TeamViewer's Pros and Cons?

**Pros:**

- Ease of Use (515 reviews)
- Remote Access (426 reviews)
- Remote Control (341 reviews)
- Easy Access (277 reviews)
- Remote Work (276 reviews)

**Cons:**

- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)
- Expensive (138 reviews)
- Slow Performance (133 reviews)
- Remote Access Issues (120 reviews)

### 6. [Freshservice](https://www.g2.com/products/freshservice/reviews)
  Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn&#39;t just faster service; it&#39;s a fundamentally more proactive operation that surfaces and resolves issues before they impact employees.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,284
**How Do G2 Users Rate Freshservice?**

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)

**Who Is the Company Behind Freshservice?**

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Company Website:** https://www.freshworks.com/
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc (19,034 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/freshworks-inc/ (7,344 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** IT Manager, IT Director
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 61% Mid-Market, 21% Enterprise


#### What Are Freshservice's Pros and Cons?

**Pros:**

- Ease of Use (158 reviews)
- Features (89 reviews)
- Automation (75 reviews)
- Ticketing System (67 reviews)
- Ticket Management (61 reviews)

**Cons:**

- Missing Features (54 reviews)
- Limited Features (42 reviews)
- Learning Curve (36 reviews)
- Limited Customization (33 reviews)
- Ticketing Issues (27 reviews)

### 7. [Flexera One](https://www.g2.com/products/flexera-one/reviews)
  Flexera One is a SaaS-based IT management solution designed with and for organizations like yours with highly complex hybrid environments. With Flexera One, you can visualize your entire estate and make data-driven decisions from on-premise to SaaS to the cloud. IT Visibility Flexera One’s IT Visibility solution delivers the most comprehensive and clear view of your IT estate. Discovery and normalization—gain consistent, reliable data and take control of assets to draw valuable insights across software, hardware, SaaS and cloud. Data enrichment—enhance your IT inventory data with market intelligence that improves your decision-making abilities, via Technopedia—the largest and most trusted IT asset information source in the world. Unified data visualization—simplify the view of your environment with clear understanding and analytic that provide context for business initiatives spanning your entire IT estate. IT Asset Management Flexera One’s IT asset management (ITAM) starts with knowing what you have in your IT ecosystem—across hardware, software, SaaS, cloud, containers, clusters and virtual technologies. Optimized for today’s digital business, find the evidence required to determine license consumption, such as IBM sub-capacity requirements. Software asset management— Flexera One is the only SAM solution to solve the exponentiality of licensing with depth, breadth, algorithms and automation required to truly create a trusted and accurate license position. Hardware asset management— manage the hardware you own or lease, no matter where it is. Make critical hardware lifecycle decisions to support user productivity, business continuity and make the most of your hardware investments. SaaS management— get a current and complete picture of SaaS usage to support your business stakeholders while optimizing SaaS spend with all your vendors. Take action by discovering shadow SaaS, removing redundant applications and optimizing subscriptions based on actual usage automatically. Software request and reharvest— proactively reduce the sprawl and provide end users with a catalog of approved software, SaaS and cloud instances–helping you get them within guard rails while enabling the business to be agile and innovative. Reclaim unused technology to avoid future costs. Integrate with ITSM providers so you can meet users where they are and provide a seamless end-user experience. Cloud Cost Optimization Flexera One offers a unique approach to cloud cost optimization that enables cloud governance teams to work collaboratively with business units and cloud resource owners to optimize spend. With Flexera One, you get a comprehensive set of cloud cost optimization capabilities designed to easily reduce costs across your entire cloud environment. Cloud Cost Management— Get visibility into cloud usage and costs for all your cloud accounts. You can evaluate and report on your most cost-effective regions and instance sizes, and dive deep into public and private cloud costs by application, category, business unit, cost center, department or team. You also can allocate costs for chargeback and showback with complete backup and justification. Cloud Governance— Flexera One offers a powerful policies engine that enables your cloud governance teams to manage and control hybrid cloud use with out-of-the-box and custom policies to automate governance of costs, operations, security and compliance. Cloud Migration and Modernization Successful IT modernization requires proper analysis, prioritization and planning. Flexera One’s Cloud Migration and Modernization provides the actionable intelligence you need to optimize your cloud modernization and migration—no matter where you are on your cloud journey. Cloud Migration Planning— Flexera one gives you the actionable intelligence needed to optimize your on-premises to cloud migration journey from start to finish with full context visibility into business services. Cloud Cost Assessment — Flexera One provides comprehensive workload assessments to show you which cloud type, provider, custom instance choice, buying type and resource provisioning are best for your workload, budget and performance requirements—all to optimize your cloud cost savings. Workload Placement — Cloud migration and modernization provides comprehensive workload assessments for full visibility into your current workloads, so you can prioritize and identify which providers are best for your performance requirements to ensure successful migration of workloads to the cloud.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 115
**How Do G2 Users Rate Flexera One?**

- **Ease of Use:** 8.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.0/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10)

**Who Is the Company Behind Flexera One?**

- **Seller:** [Flexera](https://www.g2.com/sellers/flexera)
- **Year Founded:** 2008
- **HQ Location:** Itasca, IL
- **Twitter:** @flexera (4,731 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/574962/ (2,045 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Analyst, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 75% Enterprise, 17% Mid-Market


#### What Are Flexera One's Pros and Cons?

**Pros:**

- Ease of Use (52 reviews)
- Features (46 reviews)
- Integrations (36 reviews)
- Product Quality (35 reviews)
- Visibility (34 reviews)

**Cons:**

- Complexity (36 reviews)
- Difficult Learning (34 reviews)
- Learning Curve (30 reviews)
- Complex Setup (25 reviews)
- Difficult Setup (22 reviews)

### 8. [Lansweeper](https://www.g2.com/products/lansweeper/reviews)
  Lansweeper is the leader in Cyber Asset Intelligence, providing a single source of truth for complete visibility across IT, OT, and cloud environments. By providing a complete, accurate, consolidated, and unified view of all your technology asset state in one centralized platform, Lansweeper ensures no asset is overlooked. It delivers actionable insights, identifies risks and opportunities, and automates time-consuming tasks, boosting productivity and saving valuable time. By seamlessly connecting teams and tools, Lansweeper enhances collaboration and drives cost-effective operational efficiency. Whether optimizing workflows, ensuring compliance, or improving resource allocation, Lansweeper transforms IT into a strategic enabler of success, empowering organizations to make smarter, data-driven decisions and achieve measurable business outcomes. Since 2004, Lansweeper has empowered organizations to stay competitive with accurate, actionable data that strengthens security, drives strategic decisions, and boosts operational efficiency. Trusted by over 30,000 customers, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, Lansweeper serves enterprises, governments, financial institutions, NGOs, and universities worldwide.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 66
**How Do G2 Users Rate Lansweeper?**

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10)

**Who Is the Company Behind Lansweeper?**

- **Seller:** [Lansweeper](https://www.g2.com/sellers/lansweeper)
- **Company Website:** https://www.lansweeper.com
- **Year Founded:** 2004
- **HQ Location:** Merelbeke, Belgium
- **Twitter:** @Lansweeper (3,210 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5239202/ (410 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 66% Mid-Market, 27% Enterprise


#### What Are Lansweeper's Pros and Cons?

**Pros:**

- Asset Management (2 reviews)
- Alerts (1 reviews)
- Integrations (1 reviews)
- Tracking (1 reviews)
- User Interface (1 reviews)

**Cons:**

- App Limitations (1 reviews)
- Cloud Integration (1 reviews)
- Setup Difficulty (1 reviews)

### 9. [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews)
  Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes compliance functions, automates evidence collection, and simplifies audits, helping security teams reduce compliance efforts by up to 80%. Scrut supports 60+ out-of-the-box frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS, with the flexibility to add custom frameworks for unique regulatory needs. With 100+ integrations, Scrut seamlessly integrates into your security and IT ecosystem, automating compliance, eliminating manual work, and improving risk visibility. Join 1700+ industry leaders who trust Scrut for simplified compliance and risk management. Schedule a demo today.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 1,298
**How Do G2 Users Rate Scrut Automation?**

- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10)

**Who Is the Company Behind Scrut Automation?**

- **Seller:** [Scrut Automation](https://www.g2.com/sellers/scrut-automation)
- **Company Website:** https://www.scrut.io/
- **Year Founded:** 2022
- **HQ Location:** Palo Alto, US
- **Twitter:** @scrutsocial (121 Twitter followers)
- **LinkedIn® Page:** https://in.linkedin.com/company/scrut-automation (230 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CTO, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 50% Small-Business, 48% Mid-Market


#### What Are Scrut Automation's Pros and Cons?

**Pros:**

- Ease of Use (276 reviews)
- Customer Support (249 reviews)
- Compliance Management (225 reviews)
- Helpful (216 reviews)
- Compliance (190 reviews)

**Cons:**

- Improvement Needed (69 reviews)
- Technical Issues (52 reviews)
- Missing Features (44 reviews)
- UX Improvement (44 reviews)
- Learning Curve (41 reviews)

### 10. [Tanium](https://www.g2.com/products/tanium/reviews)
  The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 58
**How Do G2 Users Rate Tanium?**

- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10)

**Who Is the Company Behind Tanium?**

- **Seller:** [Tanium](https://www.g2.com/sellers/tanium)
- **Company Website:** https://www.tanium.com/
- **Year Founded:** 2007
- **HQ Location:** Emeryville, CA
- **Twitter:** @Tanium (7,224 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2109024/ (2,294 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
  - **Company Size:** 48% Enterprise, 31% Mid-Market


#### What Are Tanium's Pros and Cons?

**Pros:**

- Ease of Use (7 reviews)
- Features (7 reviews)
- Reliability (4 reviews)
- Security (4 reviews)
- Visibility (4 reviews)

**Cons:**

- Learning Curve (4 reviews)
- Complexity (3 reviews)
- Limited Features (3 reviews)
- Insufficient Information (2 reviews)
- Needs Improvement (2 reviews)

### 11. [IT Glue](https://www.g2.com/products/it-glue/reviews)
  IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 675
**How Do G2 Users Rate IT Glue?**

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10)

**Who Is the Company Behind IT Glue?**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,428 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,512 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Information Technology and Services, Computer &amp; Network Security
  - **Company Size:** 69% Small-Business, 27% Mid-Market


#### What Are IT Glue's Pros and Cons?

**Pros:**

- Ease of Use (98 reviews)
- Document Management (63 reviews)
- Integrations (57 reviews)
- Organization (43 reviews)
- Easy Integrations (41 reviews)

**Cons:**

- Slow Performance (22 reviews)
- Missing Features (20 reviews)
- Search Functionality (18 reviews)
- Learning Curve (17 reviews)
- Search Limitations (14 reviews)

### 12. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  Enterprise-grade ITSM that&#39;s actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment. It is designed for IT professionals, service desk teams, and organizations looking to enhance their service management capabilities without the implementation overhead typically associated with enterprise ITSM tools. The platform covers incident management, problem management, change management, asset management, and CMDB in a single product. A configurable, drag-and-drop self-service portal and easy-to-use knowledge base allow end users to resolve common issues independently, while rule-based automations handle ticket routing, prioritization, escalation, and notifications without manual intervention. Customizable dashboards and reporting give teams visibility across incidents, requests, changes, and assets. AI capabilities are embedded directly into agent workflows; including ticket summarization, solution suggestions, intelligent incident/problem linking, response and resolution drafting, runbook generation, and knowledge base recommendations. These capabilities are available out of the box without additional configuration. The AI is scoped to surface relevant, actionable information at the right moment rather than requiring teams to build or maintain separate AI tooling. As part of the SolarWinds portfolio, Service Desk integrates natively with SolarWinds Observability and IT operations tools, allowing infrastructure alerts to automatically generate service desk tickets and giving technicians direct access to node health, recent changes, and other operational context within the incident record. Native integrations also include Microsoft Entra ID for user lifecycle management, Jira for cross-team escalation, Automox for patch management, and an open API for custom connections. Service Desk supports enterprise service management (ESM), enabling organizations to extend ITSM processes beyond IT, to departments such as HR, Facilities, and Legal, without additional products or professional services. For IT teams, the lift is minimal: new department portals are built on the same platform they already manage, using the same workflows, automations, and reporting. This gives IT centralized visibility and control across the organization, reducing the risk of departments adopting unauthorized tools to fill gaps in service coverage. Overall, SolarWinds Service Desk offers a robust set of features designed to enhance service management efficiency, without the headache. By integrating automation, customized workflows, and intelligent recommendations, it stands out as a comprehensive solution that not only addresses the immediate needs of IT teams but also supports broader organizational goals for improved service delivery.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 766
**How Do G2 Users Rate SolarWinds Service Desk?**

- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.0/10 (Category avg: 8.2/10)

**Who Is the Company Behind SolarWinds Service Desk?**

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** https://www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds (19,604 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,818 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** IT Manager, Systems Administrator
  - **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
  - **Company Size:** 68% Mid-Market, 24% Enterprise


#### What Are SolarWinds Service Desk's Pros and Cons?

**Pros:**

- Ticketing System (8 reviews)
- Asset Management (7 reviews)
- Ease of Use (7 reviews)
- Ticket Management (7 reviews)
- User Interface (5 reviews)

**Cons:**

- Missing Features (5 reviews)
- Asset Management (4 reviews)
- Insufficient Information (3 reviews)
- Limited Features (3 reviews)
- App Limitations (2 reviews)

### 13. [Ivanti Neurons for ITAM](https://www.g2.com/products/ivanti-neurons-for-itam/reviews)
  Ivanti Neurons for ITAM centralizes and automates the management of your IT assets—hardware, software, cloud, and virtual—from procurement to disposal. It provides real-time visibility and lifecycle tracking for all assets, helping organizations reduce risk, improve compliance, and optimize costs. The solution’s flexible, configurable workflows support your organization&#39;s processes, or you can leverage built-in best practices. Deliver better, data-driven decision-making with the seamless integration of Ivanti Neurons for ITAM with Ivanti Neurons for ITSM.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 32
**How Do G2 Users Rate Ivanti Neurons for ITAM?**

- **Ease of Use:** 8.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 7.8/10 (Category avg: 8.2/10)

**Who Is the Company Behind Ivanti Neurons for ITAM?**

- **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti)
- **Year Founded:** 1985
- **HQ Location:** South Jordan, UT
- **Twitter:** @GoIvanti (6,775 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (2,968 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 50% Enterprise, 44% Mid-Market


#### What Are Ivanti Neurons for ITAM's Pros and Cons?

**Pros:**

- Asset Management (1 reviews)

**Cons:**

- Technical Issues (1 reviews)

### 14. [Milvus TI](https://www.g2.com/products/milvus-ti/reviews)
  O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 132
**How Do G2 Users Rate Milvus TI?**

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10)

**Who Is the Company Behind Milvus TI?**

- **Seller:** [Milvus](https://www.g2.com/sellers/milvus)
- **HQ Location:** São Caetano do Sul, BR
- **LinkedIn® Page:** https://www.linkedin.com/company/milvusbr/ (71 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Analista de TI, Analista de Suporte
  - **Top Industries:** Information Technology and Services, Computer Networking
  - **Company Size:** 45% Small-Business, 42% Mid-Market


#### What Are Milvus TI's Pros and Cons?

**Pros:**

- Asset Management (2 reviews)
- Automation (2 reviews)
- Efficiency (2 reviews)
- Management Efficiency (2 reviews)
- Ticketing System (2 reviews)

**Cons:**

- Connection Issues (2 reviews)
- Performance Issues (2 reviews)
- Complexity (1 reviews)
- Latency Issues (1 reviews)
- Learning Curve (1 reviews)

### 15. [Prey](https://www.g2.com/products/prey/reviews)
  Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices&#39; locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform&#39;s capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 54
**How Do G2 Users Rate Prey?**

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.6/10 (Category avg: 8.2/10)

**Who Is the Company Behind Prey?**

- **Seller:** [Prey Project](https://www.g2.com/sellers/prey-project)
- **Company Website:** https://preyproject.com
- **Year Founded:** 2010
- **HQ Location:** Santiago, Santiago
- **Twitter:** @preyproject (9,403 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/931433/ (36 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 51% Small-Business, 40% Mid-Market


#### What Are Prey's Pros and Cons?

**Pros:**

- Tracking (6 reviews)
- Device Management (5 reviews)
- Device Monitoring (5 reviews)
- Ease of Use (4 reviews)
- Asset Management (3 reviews)

**Cons:**

- Connection Issues (2 reviews)
- Improvement Needed (2 reviews)
- Lack of Remote Access (2 reviews)
- Remote Access Issues (2 reviews)
- Update Issues (2 reviews)

### 16. [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews)
  Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Workflow management engine inside Alloy Navigator enables users to design custom IT processes. These can be altered to the specific needs of the business and personnel and might even include AI-driven steps. The solution also offers an online web portal, self-service portal for end users, and mobile apps for technicians and end-users. The Self-Service Portal is equipped with an AI Assistant to resolve routine questions of end-users, freeing IT for bigger challenges. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance in software licensing. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 93
**How Do G2 Users Rate Alloy Navigator?**

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.6/10 (Category avg: 8.2/10)

**Who Is the Company Behind Alloy Navigator?**

- **Seller:** [Alloy Software](https://www.g2.com/sellers/alloy-software)
- **Year Founded:** 2002
- **HQ Location:** Bloomfield, NJ
- **Twitter:** @AlloySoftware (468 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/alloy-software/ (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 80% Small-Business, 31% Mid-Market


#### What Are Alloy Navigator's Pros and Cons?

**Pros:**

- Asset Management (32 reviews)
- Ease of Use (31 reviews)
- Ticketing System (27 reviews)
- Ticket Management (27 reviews)
- Automation (21 reviews)

**Cons:**

- Learning Curve (13 reviews)
- Complex Setup (12 reviews)
- Limited Customization (11 reviews)
- Setup Difficulty (11 reviews)
- Poor Interface Design (8 reviews)

### 17. [Snow Atlas](https://www.g2.com/products/snow-atlas/reviews)
  Snow Atlas is a cloud-native Software Asset Management (SAM) and Software as a Service (SaaS) management solution designed to help organizations efficiently manage and optimize their software assets. It provides comprehensive insights into software usage, enabling businesses to uncover shadow IT, prepare for audits, and identify cost-saving opportunities within weeks. Key Features and Functionality: - Audit Defense: Ensures organizations are always prepared for software vendor audits, reducing the risk of unexpected costs and minimizing the time spent on audit-related activities. - Shadow IT Detection: Identifies unauthorized or unmanaged software usage within the organization, allowing for better control and security. - Cost Optimization: Analyzes software usage to pinpoint underutilized licenses and subscriptions, facilitating informed decisions to reduce unnecessary expenditures. - Comprehensive Insights: Offers detailed visibility into software assets across the organization, supporting strategic planning and compliance efforts. Primary Value and Problem Solved: Snow Atlas addresses the challenges organizations face in managing growing software budgets and ensuring compliance with licensing agreements. By providing deep insights into software usage and facilitating proactive audit readiness, it empowers businesses to optimize their software investments, mitigate risks associated with non-compliance, and achieve significant cost savings.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 23
**How Do G2 Users Rate Snow Atlas?**

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10)

**Who Is the Company Behind Snow Atlas?**

- **Seller:** [Flexera](https://www.g2.com/sellers/flexera)
- **Year Founded:** 2008
- **HQ Location:** Itasca, IL
- **Twitter:** @flexera (4,731 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/574962/ (2,045 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 57% Enterprise, 35% Mid-Market


#### What Are Snow Atlas's Pros and Cons?

**Pros:**

- Visibility (10 reviews)
- Application Integration (9 reviews)
- Ease of Use (8 reviews)
- Data Management (6 reviews)
- Integrations (6 reviews)

**Cons:**

- Limited Customization (7 reviews)
- Complex Setup (6 reviews)
- Complex Configuration (5 reviews)
- Complexity (5 reviews)
- Difficult Learning (5 reviews)

### 18. [Hudu](https://www.g2.com/products/hudu/reviews)
  Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you&#39;re managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 354
**How Do G2 Users Rate Hudu?**

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10)

**Who Is the Company Behind Hudu?**

- **Seller:** [Hudu](https://www.g2.com/sellers/hudu)
- **Company Website:** https://hudu.com/
- **Year Founded:** 2018
- **HQ Location:** Fort Collins, Colorado
- **Twitter:** @HuduHQ (500 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hudu-technologies/ (30 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, Director
  - **Top Industries:** Information Technology and Services, Computer &amp; Network Security
  - **Company Size:** 70% Small-Business, 12% Mid-Market


#### What Are Hudu's Pros and Cons?

**Pros:**

- Ease of Use (207 reviews)
- Features (111 reviews)
- Integrations (103 reviews)
- Easy Setup (95 reviews)
- Simple (85 reviews)

**Cons:**

- Missing Features (75 reviews)
- Poor Integration (43 reviews)
- UX Improvement (41 reviews)
- Limited Features (38 reviews)
- Integration Issues (36 reviews)

### 19. [Ivanti Neurons for Discovery](https://www.g2.com/products/ivanti-neurons-for-discovery/reviews)
  IT asset discovery and inventory delivering actionable visibility into users, endpoints, and software with active and passive scanning, embedded software license management and risk insights tools to streamline software license management, clarify usage, ensure audit-ready compliance, and cut spend.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 11
**How Do G2 Users Rate Ivanti Neurons for Discovery?**

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10)

**Who Is the Company Behind Ivanti Neurons for Discovery?**

- **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti)
- **Year Founded:** 1985
- **HQ Location:** South Jordan, UT
- **Twitter:** @GoIvanti (6,775 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (2,968 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 45% Enterprise, 36% Mid-Market


### 20. [Harmony](https://www.g2.com/products/harmony-2026-03-02/reviews)
  Harmony is an AI-first enterprise service management platform designed to operate autonomously. At its core, Harmony is an intelligent AI help desk agent powered by dozens of out-of-the-box and proactive agents, with continuous knowledge generation, and a flexible AI workflow builder. Harmony integrates seamlessly with your existing ITSM tools, enabling you to start where you are and transition to Harmony’s full system of record when you’re ready. By eliminating waiting, guesswork, and operational chaos, Harmony empowers IT teams to move beyond reactive support and achieve truly autonomous operations.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 60
**How Do G2 Users Rate Harmony?**

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

**Who Is the Company Behind Harmony?**

- **Seller:** [Harmony](https://www.g2.com/sellers/harmony-ff273a8e-9d4e-4270-bccd-ce0efef47f7f)
- **Company Website:** https://harmony.io
- **Year Founded:** 2025
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/harmonyio/ (43 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer &amp; Network Security
  - **Company Size:** 55% Mid-Market, 30% Small-Business


### 21. [Snipe-IT](https://www.g2.com/products/snipe-it/reviews)
  Snipe-IT is an open-source, web-based asset management system designed to help organizations efficiently track and manage their IT assets. It offers a user-friendly interface that allows businesses to monitor hardware, software licenses, and peripherals, ensuring accurate record-keeping and streamlined operations. By replacing traditional spreadsheets, Snipe-IT enhances asset visibility, reduces manual errors, and supports informed decision-making. Key Features and Functionality: - Asset Management: Monitor asset assignments, physical locations, and statuses with ease. Features include one-click check-in, asset grouping through models, and comprehensive asset histories. - License Management: Track software licenses efficiently, with email alerts for upcoming expirations and support for multi-pack licenses. - Email Notifications: Automated notifications for users and administrators regarding asset checkouts, check-ins, and approaching deadlines. - Integrations: Seamless integration with tools like Jira, JAMF, and Kandji, along with a robust REST API for custom integrations. - Security: Features include bcrypt password hashing, two-factor authentication, and HTTPS-only cookies to ensure data safety. - Multi-Language Support: Supports over 55 languages, catering to diverse teams. - Mobile-Friendly: Accessible on any device, facilitating asset updates on the go. Primary Value and Solutions Provided: Snipe-IT addresses the challenges of IT asset management by offering a centralized, secure, and scalable solution. It eliminates the inefficiencies of manual tracking, reduces the risk of asset mismanagement, and provides real-time insights into asset utilization. Organizations benefit from improved compliance, reduced operational costs, and enhanced decision-making capabilities. Its open-source nature ensures flexibility, allowing businesses to customize the system to their specific needs without incurring licensing fees.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 25
**How Do G2 Users Rate Snipe-IT?**

- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.6/10 (Category avg: 8.2/10)

**Who Is the Company Behind Snipe-IT?**

- **Seller:** [Grokability](https://www.g2.com/sellers/grokability)
- **HQ Location:** San Diego, CA
- **Twitter:** @snipeitapp (2,081 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6580149/ (7 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 77% Mid-Market, 19% Small-Business


#### What Are Snipe-IT's Pros and Cons?

**Pros:**

- Asset Management (2 reviews)
- Ease of Use (2 reviews)
- Management (1 reviews)
- Product Quality (1 reviews)
- Tracking (1 reviews)

**Cons:**

- Inadequate Reporting (1 reviews)
- Learning Curve (1 reviews)
- Limited Customization (1 reviews)

### 22. [Proactivanet](https://www.g2.com/products/proactivanet/reviews)
  Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 64
**How Do G2 Users Rate Proactivanet?**

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 9.0/10 (Category avg: 8.2/10)

**Who Is the Company Behind Proactivanet?**

- **Seller:** [Proactivanet](https://www.g2.com/sellers/proactivanet)
- **Year Founded:** 1998
- **HQ Location:** Gijon
- **Twitter:** @ProactivaNET (1,777 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/proactivanet/ (61 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 52% Mid-Market, 34% Enterprise


#### What Are Proactivanet's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Automation (2 reviews)
- Customer Support (2 reviews)
- Customization (2 reviews)
- Communication Efficiency (1 reviews)

**Cons:**

- Limited Customization (1 reviews)
- Limited Features (1 reviews)
- Limited Functionality (1 reviews)
- Mobile App Issues (1 reviews)
- Poor Interface Design (1 reviews)

### 23. [Dots](https://www.g2.com/products/dots/reviews)
  Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 22
**How Do G2 Users Rate Dots?**

- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.9/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10)

**Who Is the Company Behind Dots?**

- **Seller:** [Dots](https://www.g2.com/sellers/dots-c186f9d1-ce24-4858-9c64-867a7a7a1e11)
- **Year Founded:** 2023
- **HQ Location:** Miami, US
- **Twitter:** @dots_tech_IT (10 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dots-tech/ (42 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 59% Mid-Market, 27% Small-Business


#### What Are Dots's Pros and Cons?

**Pros:**

- Customer Support (10 reviews)
- Ease of Use (7 reviews)
- Integrations (7 reviews)
- Asset Management (5 reviews)
- Product Quality (4 reviews)

**Cons:**

- Missing Features (2 reviews)
- Insufficient Information (1 reviews)
- Latency Issues (1 reviews)
- Setup Difficulty (1 reviews)
- Slow Performance (1 reviews)

### 24. [Timly](https://www.g2.com/products/timly/reviews)
  Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset&#39;s location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly&#39;s user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 68
**How Do G2 Users Rate Timly?**

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 5.8/10 (Category avg: 8.2/10)

**Who Is the Company Behind Timly?**

- **Seller:** [Timly Software AG](https://www.g2.com/sellers/timly-software-ag)
- **Company Website:** https://timly.com/
- **Year Founded:** 2020
- **HQ Location:** Zürich, CH
- **LinkedIn® Page:** https://www.linkedin.com/company/timly-ag/ (28 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Construction, Hospital &amp; Health Care
  - **Company Size:** 63% Mid-Market, 32% Small-Business


#### What Are Timly's Pros and Cons?

**Pros:**

- Alerts (1 reviews)
- Communication (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Efficiency (1 reviews)

**Cons:**

- Poor Design (1 reviews)
- Poor Interface Design (1 reviews)

### 25. [SuperOps](https://www.g2.com/products/superops/reviews)
  SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps&#39;s platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it. SuperOps is the only unified MSP that will take the pain out of your everyday tasks. No more switching between five tools to complete one simple task. 2. Get tasks done while you’re asleep We are an automation-first platform. Automation sits at the center of everything we are building at SuperOps.ai. Our platform is designed to save at least three man-hours every week. That’s six days of vacation! Sit back, relax, and leave the grunt work to our platform. 3. Draws you in, blows your mind Our MSP software&#39;s human-centered design is beautiful and easy on the eyes. We took great care in crafting the UI because even the little things matter to us. Everything looks better, feels better you wish you had more stuff to do (just to hang out in the software).


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 132
**How Do G2 Users Rate SuperOps?**

- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10)

**Who Is the Company Behind SuperOps?**

- **Seller:** [SuperOps Inc](https://www.g2.com/sellers/superops-inc)
- **Company Website:** https://superops.com/
- **Year Founded:** 2020
- **HQ Location:** Claymont, US
- **LinkedIn® Page:** https://www.linkedin.com/company/superops-ai/about (202 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, Director
  - **Top Industries:** Information Technology and Services, Computer &amp; Network Security
  - **Company Size:** 86% Small-Business, 12% Mid-Market


#### What Are SuperOps's Pros and Cons?

**Pros:**

- Ease of Use (78 reviews)
- Customer Support (66 reviews)
- Features (47 reviews)
- User Interface (34 reviews)
- Intuitive (32 reviews)

**Cons:**

- Missing Features (45 reviews)
- Feature Issues (22 reviews)
- Integration Issues (16 reviews)
- Access Limitations (15 reviews)
- Lack of Integrations (14 reviews)


    ## What Is IT Asset Management Software?
  [IT Management Software](https://www.g2.com/categories/it-management)
  ## What Software Categories Are Similar to IT Asset Management Software?
    - [Help Desk Software](https://www.g2.com/categories/help-desk)
    - [Service Desk Software](https://www.g2.com/categories/service-desk)
    - [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)
    - [Incident Management Software](https://www.g2.com/categories/incident-management)
    - [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools)
    - [Patch Management Software](https://www.g2.com/categories/patch-management)
    - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

  
    
