It’s a great product for documentation and for centralizing passwords. It’s been very helpful, well organized, and easy to use. We use it every day to access passwords, contact emails and phone numbers, asset information, and other documentation.
The automatic password creator also helps us generate passwords that meet high security standards and aren’t repetitive. It works really well for our team, and we don’t have to spend time thinking about what password to set for so many clients. Review collected by and hosted on G2.com.
Sometimes the sync with Autotask or Datto RMM doesn’t fully complete, so the data doesn’t sync as expected. Also, contact information isn’t updated consistently between ITGlue and Autotask, which leads to mismatched details. Review collected by and hosted on G2.com.