My specialist is always there to help me, which is huge. Payroll processing is streamlined, clean, and simplified. Performance Action Plans allow me to seamlessly make changes regarding employee's status, pay rate, etc. with ease. Paycom is also always looking for ways to improve and is consistently rolling out new and useful features such as succession planning and asset management. Review collected by and hosted on G2.com.

Sometimes there are some kinks with new features, which is to be expected anywhere. Review collected by and hosted on G2.com.

The way in which each section speaks to the others. I don't have to update the same information in more than one location. The app is incredibly user friendly. I love the customization of access. It's also assisting us in bettering our processes and streamlining manual processes. Our support specialists have been great as well. Review collected by and hosted on G2.com.

Due the ability to customize everything, some of it can feel like a lot at times. An example being how Position Seats work. It would be nice to just put everyone in a certain location into one position "group" versus the seat. Review collected by and hosted on G2.com.

I really enjoy filling out these reviews. It's not like I have work to do or anything. But seriously, Paycom doesn't probe to hard into my work life. The administrative burden is rather light. Review collected by and hosted on G2.com.

I would like to see a more useful org chart with more complete contact information, years of service at company and metadata Review collected by and hosted on G2.com.

Paycom makes managing my workday incredibly easy! The mobile app is exceptionally user-friendly, allowing me to view my pay stubs, request time off, and clock in within seconds. Everything is transparent, fast, and organized in one place. Review collected by and hosted on G2.com.

Honestly, nothing stands out as a negative. It works exactly as intended and makes the administrative side of my job completely seamless. Review collected by and hosted on G2.com.

It's very user friendly, it's easy to use. And it's easy to navigate and to explain to my classes, when I'm training a new class, how to use it, how to punch in just very easy Review collected by and hosted on G2.com.

If the agent does not agree to a coaching, then it just sits there. Forever, and even after they've come out of my bucket and moved on to their manager if they didn't agree to that. Coaching, I can't approve it and dissolve it. So it just sits there forever and reminds me day after day that there's a coaching. That I'm unable to resolve, because that agent is no longer under my bucket Review collected by and hosted on G2.com.

Being able to access all employees, payroll, etc for our 4 properties in one place making everything consistent. Review collected by and hosted on G2.com.

Sometimes it's difficult to follow the "chain" of how items are connected i.e. applications, on-boarding, etc. and I seem to waste more time than necessary to find a solution or where I need to go to fix an issue. Review collected by and hosted on G2.com.

I love the fact that Paycom is so easy to navigate - from viewing my clock in and clock out times and total hours worked (which I use daily,) my ability to approve my pay check, benefit enrollment, just to name a few along with my being able to communicate directly with HR makes the Paycom platform/app a true gem! Thanks for creating such a wonderful app. Review collected by and hosted on G2.com.

I do NOT have any complaints about Paycom. I'm totally satisfied with it even after using it daily for over a year! Review collected by and hosted on G2.com.

I like the intention, but the execution and training is terrible. Review collected by and hosted on G2.com.

It is probably my company configuration, so take this in knowing that the people configuring Paycom at my company are not good with computers...at. all.

New interface is difficult to use - menu bars magically expand! BUT they actually move the menu item that you are on so you are no longer on the menu you wanted to look at *magic*

You can approve this timecard! BUT the employee hasn't approved, so clicking on the Approve button will make it look like you approved when you haven't so someone from HR WILL come to your desk to tell you that you have to review the timecards still *more magic*

OH! You manage people?! Great news - you get to have TWO COMPLETELY DIFFERENT INTERFACES to navigate your HR stuff and the other people's HR stuff *even more magic*

BUT WAIT there's MORE! You not only have two different interfaces, but once you login on the manager portal, you no longer get to navigate back to your employee portal - no no, you get to logout completely then log back in *so much magic*

Help is not helpful. The ai references articles and menus that don't exist - largely because the interface has been overhauled but the help articles were left behind.

The AI "I want" feature is well intended but would be best if integrated into teams so I can type a message "submit PTO request for 8 hours on Friday" and the PTO request is generated for my approval then sent instead of forcing me into a totally different app that takes FOREVER to load then surfaces a list of menus and articles that are pointing at the wrong thing.

That the configuration is so botched is an indication that the UI is terrible everywhere and not just at the employee and manager level. Review collected by and hosted on G2.com.

It is user friendly. I like how you can go in and manage your PTO and see your balances and approve your time card. There is a lot Paycom offers that is beneficial to the employee and employer. I use it on the Manager side and it is super user friendly to keep up with employees' time off via PTO, vacation, sick leave, etc. Review collected by and hosted on G2.com.

I have nothing I dislike about Paycom at the time of the survey. Review collected by and hosted on G2.com.

Paycom scales very well for all businesses. It is practical for small business but can handle large business too. Additionally, their customer support is superior to all the payroll providers I have worked with. Review collected by and hosted on G2.com.

Because the compliance to payroll in general is demanding the Paycom is meeting those demands by keeping the Paycom portal updated often. The challenge can be sometimes learning all the updates and changes made to the portal. However, Paycom does a great job with training videos and their customer support is superior to all those in their industry in my opinion. Review collected by and hosted on G2.com.