--- title: Paycom Reviews meta\_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta\_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate\_rating: rating\_value: 4.5 review\_count: 6852 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### Paycom Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. [(395 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898261&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. [(276 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1897441&qs=pros-and-cons#reviews)

Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. [(252 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1896824&qs=pros-and-cons#reviews)

Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. [(242 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889718&qs=pros-and-cons#reviews)

Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. [(210 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899363&qs=pros-and-cons#reviews)

Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. [(107 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898147&qs=pros-and-cons#reviews)

Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. [(103 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889752&qs=pros-and-cons#reviews)

Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. [(103 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898587&qs=pros-and-cons#reviews)

Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. [(99 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1890441&qs=pros-and-cons#reviews)

Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. [(92 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899715&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Paycom

##### 1. Ease of Use

Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours.
[
See 395 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898261&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding HR and Payroll Solution"

What do you like about Paycom?

Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"President"

What do you like about Paycom?

It's easy, fast, and great customer service. Paycom is always making improvements.We have been with Paycom since they started and are very pleased wit

##### 2. Helpful

Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient.
[
See 276 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1897441&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding HR and Payroll Solution"

What do you like about Paycom?

Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"President"

What do you like about Paycom?

It's easy, fast, and great customer service. Paycom is always making improvements.We have been with Paycom since they started and are very pleased wit

##### 3. Customer Support

Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction.
[
See 252 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1896824&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding HR and Payroll Solution"

What do you like about Paycom?

Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"President"

What do you like about Paycom?

It's easy, fast, and great customer service. Paycom is always making improvements.We have been with Paycom since they started and are very pleased wit

##### 4. Payroll Management

Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved.
[
See 242 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889718&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding HR and Payroll Solution"

What do you like about Paycom?

Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe

 ![Cha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cha L.")
CL

Cha L.

3.5/5

"Convenient Portal with Room for Better Support"

What do you like about Paycom?

I use Paycom's employee portal for myself and the client portal because I work in HR. One of the main things I like about Paycom is the expense reconc

##### 5. Simple

Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors.
[
See 210 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899363&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding HR and Payroll Solution"

What do you like about Paycom?

Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Simple Yet Limited Payroll Experience"

What do you like about Paycom?

I find Paycom very easy to use. It has a handy feature where I can just input my work hours, like eight hours, without worrying about logging exact ti

### 5 Cons or Disadvantages of Paycom

##### 1. Poor Customer Support

Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions.
[
See 107 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898147&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Paycom Review"

What do you dislike about Paycom?

Customer Service is hit or miss you never know if you will get a knowledgeable rep.

 ![Cha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cha L.")
CL

Cha L.

3.5/5

"Convenient Portal with Room for Better Support"

What do you dislike about Paycom?

The customer service. It's hard to get our rep. and the reps I've spoken to in the past gave incorrect troubleshooting instructions.

##### 2. Learning Curve

Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate.
[
See 103 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889752&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Functional platform, but governance and value alignment need improvement"

What do you dislike about Paycom?

The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often

LU

Laura U.

Small-Business (50 or fewer emp.)

4.5/5

"Easy-to-Use Employee Interface That Keeps Everyone Happy"

What do you dislike about Paycom?

Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m tryin

##### 3. Not Intuitive

Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming.
[
See 103 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898587&qs=pros-and-cons#reviews)

See Related User Reviews

LU

Laura U.

Small-Business (50 or fewer emp.)

4.5/5

"Easy-to-Use Employee Interface That Keeps Everyone Happy"

What do you dislike about Paycom?

Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m tryin

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Technology twenty years behind the times"

What do you dislike about Paycom?

Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for o

##### 4. Limited Features

Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies.
[
See 99 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1890441&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Functional platform, but governance and value alignment need improvement"

What do you dislike about Paycom?

The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"User-Friendly but Falls Short on Key Features"

What do you dislike about Paycom?

I find the leave management bad and the ATS lacking. There's no testing side, so any action can cause major issues without even knowing.

##### 5. Not User-Friendly

Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity.
[
See 92 mentions
](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899715&qs=pros-and-cons#reviews)

See Related User Reviews

LU

Laura U.

Small-Business (50 or fewer emp.)

4.5/5

"Easy-to-Use Employee Interface That Keeps Everyone Happy"

What do you dislike about Paycom?

Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m tryin

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Technology twenty years behind the times"

What do you dislike about Paycom?

Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for o

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

4/13/2026

"Intuitive, All-in-One System with Smooth Performance and Helpful AI Search"

4/5

What do you like best about Paycom?

The features, the very intuitive layout, and the ease of use make it a true all-in-one system.It performs with out any lags or delays. The pricing is comparable, although some features are expensive add ons, the implementation and onboarding was smooth with some delays but nothing major. The integrations with systems like Jira/ salesforce needed to much work not leading to fruition. The new iwant (ai) makes finding things a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There are a lot of dependencies within the system. If it’s set up correctly, it works well, but it also feels like some parts could be simplified. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

it is an all in one system with payroll, ats, benefits and performance all being held in one place. Review collected by and hosted on G2.com.

Show More

Response from Alexis Correa of Paycom

[Editedit](https://www.g2.com/survey_responses/paycom-review-12621741/official_response/edit)

We’re glad to hear the intuitive layout and strong performance of our software have created a smooth experience, and that tools like IWant™ make it even easier to find what you need. Thank you for your advocacy!

Current UserValidated ReviewerIncentivizedSource: G2 invite

AN

Verified User in Sports

8/10/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Super easy to navigate"

5/5

What do you like best about Paycom?

easy to navigate- and enter what I need. Also easy to check vacation time, sick leave...paycheck stubs Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I have 2 accounts one for me personally and one for my employees- Have to log in twice- Guess it is for security but a bit annoying when I'm in a hurry. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I have limited use so everything works fine for me Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: In-app

AN

Verified User in Real Estate

8/3/2026

"Love Paycom, very easy to use."

5/5

What do you like best about Paycom?

I like that Paycom is very user friendly, it is easy to clock in, to change direct deposit information, approve payroll, access time card, complete training, and every option is easy to access. In my opinion, it is one of the best systems I've ever used. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

So far, I haven't found anything I dislike. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Easy access to payroll information and clock in. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: In-app

CH

Cameron H.

2/5/2026

"Seamless Payroll Processing with Top-Notch Support"

5/5

What do you like best about Paycom?

I like being able to access Paycom easily from my mobile device and handle problems efficiently when needed. Paycom has a very intuitive system that is easy to use. The app offers me to use Paycom as a manager on my phone, so if I am not by my computer, I can still reach out to employees and make sure questions are answered. Additionally, the experience with Paycom has been great because we have a designated team for implementation and then get transferred to a full-time team. The Paycom employees are stellar, and we always receive help in a timely manner to complete tasks. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The system is intuitive after some experience, but at first it can seem like a lot of information and categories while navigating the website the first few times. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom makes our payroll system more effective, saving time and ensuring a seamless transfer. I access Paycom easily on my phone to efficiently handle problems and manage employees on the go. Review collected by and hosted on G2.com.

Show More

Response from Alexis Correa of Paycom

[Editedit](https://www.g2.com/survey_responses/paycom-review-12318432/official_response/edit)

We're thrilled to hear that you're having a seamless experience with Paycom&nbsp;and that our Paycom mobile app and intuitive HR and payroll software have been a game-changer for you as a manager. We're also glad that your dedicated specialist has been able to provide you with timely and helpful assistance whenever you need it,&nbsp;showcasing our dedication to world-class service. Thank you for your 5-star review, Cameron!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

NP

Ngoc P.

Payroll Administrator

Mid-Market (51-1000 emp.)

6/26/2026

"Paycom Is Easy to Navigate"

5/5

What do you like best about Paycom?

I like how easy it is to navigate Paycom. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I dislike the color is now a tad greener than before... The Timecard Search function is more complicated. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Helps with doing payroll easily and as a beginner Paycom just makes it easier. Review collected by and hosted on G2.com.

Show More

Response from Alexis Correa of Paycom

[Editedit](https://www.g2.com/survey_responses/paycom-review-13036380/official_response/edit)

We’re glad to hear you find Paycom easy to navigate, especially with tools like IWant™ that put employee data right at your fingertips. Creating an intuitive platform for both employees and managers is a key part of our design. Thank you for your review, Ngoc!

6/30/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Stephanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie C.")
SC

Stephanie C.

Financial System Specialist

Mid-Market (51-1000 emp.)

6/3/2026

"Same-Day Support That Always Delivers"

5/5

What do you like best about Paycom?

Support from representatives. They assist with any questions the same day. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Integrations. Previosly we used ADP and not all of our information transferred smoothly. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Timecards and perfomance for employees is tracked better with Paycom. Previously we used paper time cards and it would take hours of work to see the allocations for each project. Review collected by and hosted on G2.com.

Show More

Response from Alexis Correa of Paycom

[Editedit](https://www.g2.com/survey_responses/paycom-review-12914265/official_response/edit)

Thank you for sharing, Stephanie! It's great to hear your dedicated specialist is providing consistent support and helping your team stay on track. It’s also great to see how Paycom is improving time tracking and performance visibility, especially compared to manual processes.

Current UserValidated ReviewerIncentivizedSource: Seller invite

AN

Verified User in Hospital & Health Care

8/7/2026

"Easy to use"

5/5

What do you like best about Paycom?

I have access to Payroll if I have a question. Most features like time card & approving your pay period is just a click of the button. Nothing overly complicated just simple clicks. I like how each section is broken into tabs and sub columns. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There is nothing that I dislike at the moment. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

No problems at the moment. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: In-app

 ![Sambhavna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sambhavna D.")
SD

Sambhavna D.

Mid-Market (51-1000 emp.)

7/24/2026

Guest users or non-business users of the software, not included in G2 scores.

"Great Interface, Smooth Experience"

5/5

What do you like best about Paycom?

Great interface

User friendly

Great to go over the application Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing

All is good and very well designed app Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Any checks that need prior approval Evan be assessed Review collected by and hosted on G2.com.

Show More

Response from Alexis Correa of Paycom

[Editedit](https://www.g2.com/survey_responses/paycom-review-13162888/official_response/edit)

Thank you for the 5-star review, Sambhavna! We’re glad you find the Paycom mobile app interface intuitive and user-friendly, and we appreciate you taking the time to share your experience.

Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

AN

Verified User in Education Management

7/28/2026

"One-Stop for all HR Needs"

5/5

What do you like best about Paycom?

I like that everything I need, whether it is benefits information, tax documents, my current pay rate, past pay stubs, and training, are all in one place. I also like that there is an app. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I would like to be able to pick my own color scheme. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Any time I need anything that is HR-related, I know it will all be in here. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: In-app

 ![Tony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony S.")
TS

Tony S.

President

Mid-Market (51-1000 emp.)

1/31/2026

"Overengineered, Unintuitive, and Expensive—Paycom Made Payroll a Costly Chore"

0.5/5

What do you like best about Paycom?

The name, its good name, but that's abour it. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used

Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency.

Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly.

Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable.

The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design.

Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It solved no problems and introduced many Review collected by and hosted on G2.com.

Show More

Response from Katie Lenhart of Paycom

[Editedit](https://www.g2.com/survey_responses/paycom-review-12286960/official_response/edit)

At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours.

Validated ReviewerSource: Organic

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##### Categories on G2

[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)

[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)[Onboarding](https://www.g2.com/categories/onboarding-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Expense Management](https://www.g2.com/categories/expense-management)[Workforce Management](https://www.g2.com/categories/workforce-management)[HCM Software](https://www.g2.com/categories/hcm-software)[Benefits Administration](https://www.g2.com/categories/benefits-administration)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[HR Analytics](https://www.g2.com/categories/hr-analytics)[Global Payroll](https://www.g2.com/categories/global-payroll)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software)[Absence Management](https://www.g2.com/categories/absence-management-software)[Org Chart](https://www.g2.com/categories/org-chart)[Training Management Systems](https://www.g2.com/categories/training-management-systems)[HR Compliance](https://www.g2.com/categories/hr-compliance)[Compensation Planning](https://www.g2.com/categories/compensation-planning)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr)[Healthcare HR](https://www.g2.com/categories/healthcare-hr)[Career Management](https://www.g2.com/categories/career-management)[eLearning Content](https://www.g2.com/categories/elearning-content)[Compensation Management](https://www.g2.com/categories/compensation-management)[Background Check](https://www.g2.com/categories/background-check)[Succession Planning](https://www.g2.com/categories/succession-planning)[Harassment Prevention Training](https://www.g2.com/categories/harassment-prevention-training)[Job Search Sites](https://www.g2.com/categories/job-search-sites)[Microlearning Platforms](https://www.g2.com/categories/microlearning-platforms)[HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)[Benefits Support](https://www.g2.com/categories/benefits-support)[Earned Wage Access](https://www.g2.com/categories/earned-wage-access)

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