The owner.com platform is very user-friendly and intuitive. It is easy to use, from website design and editing to email marketing. The whole platform works well.
When you need help, they quickly respond to your needs and listen to your issues.
I was nervous switching back to Owner from Toast, as they don't directly integrate, however, the team helped very quickly with the 3rd party Otter integration, and the setup went smoothly.
Now that we are back on the platform, we will start to use it several times a week to send email and SMS marketing.
For our customers, they have always said how modern and up to date our apps and website is. They love that we can be on the same level as big chains Review collected by and hosted on G2.com.
Overall, there isn't much to dislike about the owner. One drawback is the cost. Overall, for what it is, it does come in as an expensive option. However, to keep up with today's market, their software and services are needed, so paying for it becomes worth it to stay competitive.
From the branded apps they offer, those seem to take longer than needed to set up. when you already have apps, you have to train your customers to use a new app, which can get confusing. Review collected by and hosted on G2.com.
