--- title: Heartland Point of Sale (POS) Reviews meta_title: 'Heartland Point of Sale (POS) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Heartland Point of Sale (POS) works for a business like yours. aggregate_rating: rating_value: 3.1 review_count: 5 scale: '5' date_modified: '2026-09-22' parent_category: name: POS url: https://www.g2.com/categories/pos --- # Heartland Point of Sale (POS) Reviews **Vendor:** Heartland Payment Systems **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 3.1/5.0 **Total Reviews:** 5 ## About Heartland Point of Sale (POS) Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification of its technology stack under a single brand, Genius, providing a seamless, integrated experience for customers. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Genius. ## Heartland Point of Sale (POS) Reviews ### 1. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy L. | HR Manager, Legal Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 09, 2024 **What do you like best about Heartland Point of Sale (POS)?** I used Heartland Point of Sale on the receiving end and it was very easy to see the transactions that were processed. **What do you dislike about Heartland Point of Sale (POS)?** There is nothing that I disliked once I had access to the "back office" portion of the site. **What problems is Heartland Point of Sale (POS) solving and how is that benefiting you?** We used the product for receiving payments on our invoices. It was easy to reconcile payments received with our bank accounts. **Official Response from Olivia Coleman:** > Hi Cathy, thank you for the 5-star review! We're so glad to hear that you’ve found Heartland Point of Sale to be easy to implement in your business. We look forward to our continued partnership! ### 2. The worst in my business **Rating:** 0.0/5.0 stars **Reviewed by:** Casey D. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2023 **What do you like best about Heartland Point of Sale (POS)?** Absolutely nothing. They have failed to launch me on their POS platform. Training and implementation were promised and not received. **What do you dislike about Heartland Point of Sale (POS)?** I requested to get refunded my over $3000 contract fee that I had to pay upfront before starting anything. (This is without the equipment) They didn't do their job and denied my request for refund. They did however refund me $138 for the monthly service fee they were charging me though. What an absolute slap to the face. I have tried again and again to get my refund and they deny it. They said their implementation did 50-75% of the onboarding work therefore I cannot get a refund. On my end, I know for a fact that isn't true. It's your word vs theirs and in their best interest for their shareholders, they are going to pocket your money. Not only did I lose over $3000 but also the time I spent trying to get this POS software implemented, the time trying to get my hard earned money back, and the time I took to write this review. Please, all small businesses, stay as far away from this company as possible. They are a leech on your bank account. I have no idea how these people sleep at night because $3000 is a lot for a small business trying to survive out here. **What problems is Heartland Point of Sale (POS) solving and how is that benefiting you?** They have created problems and have solved none. ### 3. Locked into payments **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 24, 2021 **What do you like best about Heartland Point of Sale (POS)?** I like that it's an all-in-one system and that you don't have to use a bunch of other systems in order to get the most out of the Heartland POS. You can also take payments on your phone. **What do you dislike about Heartland Point of Sale (POS)?** You have to use Heartland as a payment processor and you aren't able to really negotiate the cost of the payment processing. This is a smaller price to pay for an all-in-one system and their pricing is pretty fair. **What problems is Heartland Point of Sale (POS) solving and how is that benefiting you?** Taking payments, customer loyalty, mobile payments. ### 4. Love This Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 07, 2019 **What do you like best about Heartland Point of Sale (POS)?** I can see exactly what is happening with my students and my items sales all in 1 location **What do you dislike about Heartland Point of Sale (POS)?** It only reports back 90 days for sales. Sometimes I need to see when the last transaction is for a student or when a Parent made a deposit but it doesn't let me **What problems is Heartland Point of Sale (POS) solving and how is that benefiting you?** It helps keep me on track with my sales and student accounts ### 5. There's a reason the "free" inventory tracking is free. **Rating:** 3.0/5.0 stars **Reviewed by:** Donna C. | Work from home accountant/ bookkeeper, Accounting, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 04, 2018 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Heartland Point of Sale (POS)?** I can get the sales reports and supporting data dumps of the items sold at any time- just not the actual cost of the same. **What do you dislike about Heartland Point of Sale (POS)?** There is no month-end inventory report in the out of the box POS set-up. And the sales report does not give you actual unit cost or total cost of the goods sold. To get that info, you must go through multi-steps and Excel functions to back into the inventory totals needed. **Recommendations to others considering Heartland Point of Sale (POS):** The Heartland MerchantPOS makes it difficult to offer discounts at checkout. The free inventory tracking is a pain and very manual. It's probably worth the Investment to add a better inventory reporting/ tracking package with your POS. **What problems is Heartland Point of Sale (POS) solving and how is that benefiting you?** They provide point-of-sale services which my client's store must have. ## Heartland Point of Sale (POS) Discussions - [What does Heartland Point Of Sale (Pos) do?](https://www.g2.com/discussions/heartland-point-of-sale-pos-what-does-heartland-point-of-sale-pos-do) - [What does Heartland Point Of Sale (Pos) do?](https://www.g2.com/discussions/what-does-heartland-point-of-sale-pos-do) - [Is Heartland a POS?](https://www.g2.com/discussions/is-heartland-a-pos) - [How does Heartland Payment Systems Work?](https://www.g2.com/discussions/how-does-heartland-payment-systems-work) - [What are the key features of a point of sale system?](https://www.g2.com/discussions/what-are-the-key-features-of-a-point-of-sale-system) - [View Heartland Point of Sale (POS) pricing details and edition comparison](https://www.g2.com/products/heartland-point-of-sale-pos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+07%3A37%3A56+-0500&secure%5Bsession_id%5D=c4d10390-3d4b-4518-a38c-f3ff013ddd93&secure%5Btoken%5D=19fdb717df7b319b5d5bb221d05066bfd1e0c50ff41bc163717f93fdb0a9c895&format=llm_user) ## Heartland Point of Sale (POS) Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top Heartland Point of Sale (POS) Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,185 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)