Owner.com Reviews & Product Details

They key points that make us get owner were: the SEO capabilities, the easy to uso dashboard, the way we can track the performance of our marketing campaigns, all the onboarding process was quick and our rep was great walking us through all the integrations. Review collected by and hosted on G2.com.

Some AI-generated copy didn’t fully follow our branding, but it was fixable. Review collected by and hosted on G2.com.

Owner has been a absolute game changer for us. It has created efficiency within the restaurant and on line. Streamlining and integrating all our different options has been a life saver and made to go, delivery and even the in house ordering process so much easier from cashier to kitchen. Not to mention how kind, friendly and completely intelligent everyone working there is. It's been a seamless and easy transition. Review collected by and hosted on G2.com.

Honestly, I have not found one yet! We are new to this platform but I have only experienced positives so far. I think the only negative I could find was getting out of my own head and way and letting professionals at this get me organized and set up properly. I was hesitant thinking it would be a nightmare to deal with but change isn't always a bad thing. Review collected by and hosted on G2.com.

Competitive pricing and easy set-up, So far the performance has been better than our previous website provider and easy integration. Review collected by and hosted on G2.com.

The only issue I’ve had so far was with the initial website set-up. It didn’t feel like much effort went into the layout or the selection of the pictures, and I basically had to redo it to fit my preferences. I also had to fix quite a few grammar errors. That said, the groundwork was there, and once I tailored it to my liking, it was in good shape. Review collected by and hosted on G2.com.

So far, the people I have dealt with have been the highlight of the entire experience. Everyone has been thorough in explaining things, available when needed, and very patient in dealing with me. Review collected by and hosted on G2.com.

Some of the formatting wasn't exactly to my liking, but most of the concerns I've had have already been addressed. I am confident that I can work with the developer in the next stages to get things exactly the way I want them. Review collected by and hosted on G2.com.

It has an SEO engine built into both the website and the app, and it’s easy to use as well. The results are displayed clearly and easy to read. The integrations is easy and handled almost flawlessly by Owner. Performance wise, i have not any hiccups over the past 1,5 months. Pricing is on the high side but i am willing to pay it if it increases my sales. Onboarding was simple but operational support has been a bit of lacking as the AI chatbot is not able to perform a lot of tasks. Review collected by and hosted on G2.com.

The cost. It is quite expensive and could be a obstacle to small startup business when they are still trying to control cost, Review collected by and hosted on G2.com.

It helps us organize orders, makes them easy to edit, and lets us control online orders. They even made an app for us to help streamline our menu and overall performance. It’s very fast and easy to use. Pricing is very affordable, especially if you have more than one store. Support also gets in touch quickly.

We haven’t integrated into Shift4 yet, but apparently they’re working on it. Other than that, it’s fitting well into our current point of sale. We’re enjoying the AI performance/post it sends to our customers. Review collected by and hosted on G2.com.

They don’t currently integrate fully with our point-of-sale system. It can also get expensive if you only have one store and aren’t able to take advantage of their full product offering. Review collected by and hosted on G2.com.

I like to be able to see all of the information that we're getting in from our customers. The support team has been very helpful and getting this all set up and answering all of my questions. Using the AI to search questions, I have also works really well. Integrating into our to system has worked flawlessly and uploading pictures has been working great. Seems like a good deal on the price for our potential increased sales opportunity. Overall, system performance has been fabulous. Accessing owner app and webpage on my Mac is easy to use. Review collected by and hosted on G2.com.

Our very first order came in for a delivery and was not able to figure out how to add to an existing order so the customer had to put in a second order so two delivery drivers showed up. Review collected by and hosted on G2.com.

I like that Owner.com has everything in one place. Once I understand it, it’s easy to use, though I need to spend time with it at the beginning. I can find my website there. Review collected by and hosted on G2.com.

I had to spend time in the beginning to understand Owner.com, and the initial setup wasn’t too easy, though it was manageable. I also wish the customer representatives answered better; the onboarding team really seemed not to know what they were doing. Review collected by and hosted on G2.com.

I like that it integrates fully with our POS system, unlike ChowNow. I’m also able to edit everything I need on my own without having to rely on customer support. Review collected by and hosted on G2.com.

I’ve been running into some issues with the dashboard loading across different browsers, but once it opens, I can do everything I need to without any problems. Review collected by and hosted on G2.com.

I really like Owner.com for its all-in-one service, which has made managing my online ordering, email, and text marketing much easier since previously I was piecemealing things together. I appreciate that it handles email and text campaigns automatically and has built a loyalty program, managing all aspects of that for me. The finished website they designed looks great, with a nice color scheme—it's much nicer than what we had before. Also, the initial setup was pretty easy thanks to a few Zoom calls and clear communication from their team at every turn. Review collected by and hosted on G2.com.

I did find the turnaround time to be longer than expected in getting the website built. Review collected by and hosted on G2.com.