--- title: Owner.com Reviews meta_title: 'Owner.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 412 reviews by the users' company size, role or industry to find out how Owner.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 412 scale: '5' date_modified: '2026-07-31' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Owner.com Reviews **Vendor:** Owner.com **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 412 ## About Owner.com Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit. ## Owner.com Pros & Cons **What users like:** - Users highlight the **ease of use** of Owner.com, praising its intuitive interface and fast onboarding process. (70 reviews) - Users value the **exceptional customer service** of Owner.com, enhancing their restaurant experience and supporting business success. (55 reviews) - Users commend the **excellent customer support** of Owner.com, noting their fast responses and dedication to business success. (49 reviews) - Users commend the **easy setup** of Owner.com, appreciating seamless implementation and exceptional ongoing support throughout. (43 reviews) - Users value the **easy online ordering** system of Owner.com, boosting revenue and enhancing overall website management seamlessly. (39 reviews) - Users value the **professional website creation** by Owner.com, enhancing brand appeal and customer engagement effectively. (38 reviews) - Website Development (30 reviews) - Sales Growth (29 reviews) - Marketing Support (26 reviews) - Features (23 reviews) **What users dislike:** - Users find the **limited customization** options restrictive, though support provides workarounds for website edits. (9 reviews) - Users find the **monthly fees of Owner.com to be high** , especially without noticeable results early on. (8 reviews) - Users highlight **integration issues** with Owner.com, limiting connectivity and complicating loyalty program management. (8 reviews) - Users are often frustrated by **long delivery delays** , impacting customer satisfaction and overall experience with Owner.com. (7 reviews) - Users face significant **delivery issues** with delays and inconsistent drivers, impacting the overall customer experience. (6 reviews) - Lack of Tracking (6 reviews) - Users face significant **POS integration issues** with Owner.com, complicating tasks like updating menu pictures and tracking orders. (6 reviews) - Complexity (5 reviews) - Limited Features (5 reviews) - Users express frustration with **update issues** and limited customization, affecting their overall experience with Owner.com. (5 reviews) ## Owner.com Reviews ### 1. Owner.com was a breeze! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Owner.com?** They were extremely understanding and helped us every step of the way. Every single request we asked, they performed with the upmost professionalism and speediness! They were awesome people to deal with and would recommend them to anyone. We've already recommended them to our friends down the street and they are saying all the same things we are. Great process! **What do you dislike about Owner.com?** Can we say nothing?! We very much enjoyed our time with Owner.com teams and do not have anything bad to say about them **What problems is Owner.com solving and how is that benefiting you?** Owner.com is solving issues with our website and the added bonus is that they are driving Online orders to our store. SEO's and Tags of our website have been fixed and it's helping us get our online presence up and to the world! ### 2. Easy to manage and Thriving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Owner.com?** Easy to use and create. Tech friendly. 24/7 support. We joined Owner in November 2024 and once the holidays settled we really dived into more of what Owner had to offer, marketing, easy design your own website, pages, events. It has been great. Our customers are thrilled to have delivery options again as well swift up to date information on our website. 10/10 we highly recommend. It has driven business on google and even brought our old customers in from over a hour away who thought we closed forever when moving locations years ago… before internet and social media. **What do you dislike about Owner.com?** The only issue we have had which may just be since we had chow now before Owner, is when we are at max capacity for take out and we have to “Close” Pick Up and Delivery. Some of our customers think the restaurant is closed as well. Chow Now we were able to add why we were turning off our system and it did not show as closed. **What problems is Owner.com solving and how is that benefiting you?** Delivery Services, Easy Access Website, Marketing, Food Counts and Sales all has been a huge help. ### 3. Owner.com has made website design and app development easy with a few clicks and calls! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Owner.com?** Simplicity of getting started and dashboard of all data in one place. Many features to help with SEO ranking. Ease of integration into POS system and ordering system made it super easy. **What do you dislike about Owner.com?** Not sure is all is 100% running but have reached out and will find out soon. **What problems is Owner.com solving and how is that benefiting you?** SEO ranking and website and App branding. Owner has made it easy to make all our outlets look and feel like our brand with little effort. ### 4. Finally, website software that handles the needs of restaurants. So glad I found Owner.com **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Owner.com?** The automation, the ability to edit your website, the ease of access to SEO materials. Really this makes having an online presence easy for laymen. Also, the built in drive to increase online ordering is amazing! I switched from spothopper after I was informed that they do not monitor or attend to any SEO needs at all. Set up was a breeze, they really took care of it all. Support is easily accessible. Trust me, on something that involves daily use, you want something that supports your busy schedule, not add to it. **What do you dislike about Owner.com?** I haven't run into any issue thus far. I wish the website itself was little more customizable, but I understand that the design is to drive sales, and my ideas and edits would probably mess with the goal. **What problems is Owner.com solving and how is that benefiting you?** Automating our online presence and ordering, providing a dedicated app for our restaurant, and providing a easy to use interface for our customers has been a huge help with my company. We also had stalled our online order growth, we have started to see a upswing in the frequency of our orders. ### 5. Genuine overall onboarding experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2025 **What do you like best about Owner.com?** All of my employees love the simplicity of the tablet user interface and integration with our current point of sale system. The support has been very helpful as well. My favorite would be the owner.com merchant dashboard. **What do you dislike about Owner.com?** So far, I haven’t had any negative experiences with owner.com. **What problems is Owner.com solving and how is that benefiting you?** Owner.com is providing a professional business website, direct online ordering, providing connection for delivery services with DoorDash and Uber, direct text and email marketing, SEO. All of these are resulting in a significant increase in sales and brand awareness. ### 6. We started using owner less than a month ago but have already seen how great of a tool it can be. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Owner.com?** The customer support was great and it was super easy to get started, our site was up in less than a week after our first call. Now I check it daily, especially since it gives me SEO tips. I can make quick updates to help our restaurant stand out as one of the best in the area. **What do you dislike about Owner.com?** The only downside so far has been that it was not super clear who we were supposed to call about changes to the website / features outside of our control. That being said once we were pointed to customer service everything was smooth. **What problems is Owner.com solving and how is that benefiting you?** Owner gets rid of having to think about website administration and optimization for our restaurant. They also make it easy to integrate your sales and deliveries within their app / website. ### 7. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Owner/Operator , Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Owner.com?** The set up and onboarding was extremely easy and they helped every step of the way. They stream lined all our online ordering into just one system. The website design makes everything seamless for my customers and has a very user friendly interface. Just a week and a half into using their service and it's already saved me hundreds. **What do you dislike about Owner.com?** Integration with Square has some things missing, not big issues but could always be improved. Having items sync to our items in our pos would be great. Being able to have an item count that depletes when ordered online and in person. Not big issues but would make this product even better. **What problems is Owner.com solving and how is that benefiting you?** It's saved me money that third party delivery services would charge, a long with saving my customers money. ### 8. Game-Changer for My Bakery! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about Owner.com?** As a small bakery owner, I can't say enough good things about Owner.com! This platform has been an absolute game-changer for my business. From the very beginning, the setup process was seamless and user-friendly. I was able to create a beautiful, professional website that truly reflects the charm and personality of my bakery. The built-in tools for online ordering, delivery management, and customer communication have made running my business so much easier. My customers love how easy it is to place orders online, and I love how everything is organized in one place. The analytics and reporting features have also been incredibly helpful in understanding my sales trends and making informed decisions. What really sets Owner.com apart is their customer support. Anytime I’ve had a question or needed assistance, their team has been quick to respond and incredibly helpful. It’s clear they genuinely care about helping small businesses succeed. **What do you dislike about Owner.com?** One area that could use improvement is the delivery driver consistency. While most deliveries go smoothly, there have been times when drivers were unreliable or late, which can affect the customer experience. It would be great to see more stability in this part of the service. That said, the customer support team is always responsive and willing to help, and overall, Owner.com has helped our bakery grow. If they can fine-tune the delivery aspect, it would be a perfect solution! **What problems is Owner.com solving and how is that benefiting you?** 1. Reducing Dependence on Third-Party Apps Many small bakeries struggle with third-party delivery platforms that take high commission fees (sometimes 20-30%). Owner.com allows businesses to take direct orders through their own website, keeping more profits in-house. ➡ Benefit: I keep more of my hard-earned revenue instead of giving a cut to delivery apps. 2. Helping with Customer Retention & Engagement Most third-party platforms don’t share customer data, making it hard to build relationships with repeat buyers. Owner.com provides automated email & SMS marketing tools, so I can stay connected with my customers. ➡ Benefit: I can send promotions, updates, and reminders, bringing back customers who might have forgotten about us. ### 9. Small restaurant marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Owner.com?** Owner.com has been a great tool for my business and a seamless transition from our previous partner. The platform offers a better interface for our guests online order system. The integrated website, mobile app, email and SMS marketing are all working to improve our brand and guest frequency. **What do you dislike about Owner.com?** Not really a negative, but the onboarding team was very persistent in getting us setup in the first 30 days after signing. Probably an advantage that kept the processing moving quickly. **What problems is Owner.com solving and how is that benefiting you?** Better online ordering system for our guests that we can better utilize data from. Better data and guest experience equals better sales and future business. ### 10. Best Online Ordering Site for Restaurants!!! **Rating:** 4.5/5.0 stars **Reviewed by:** John Y. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Owner.com?** I have been using Owner.com at my 2 coffee shops for online ordering for about a year now and have been very satisfied with the results. The flat fee and no commission is great for the bottom line. They setup the website and menu for you, which you can customize as you desire, they also create an app for your customers to download an use. You get all the information you need on a dashboard with reporting features. They also have the option to send emails or texts to your customers to promote items and stay in touch. Their customer service has always been responsive and helpful when I am having an issue. **What do you dislike about Owner.com?** The only negative I would have about them is that the gift card option on the site is used only for online orders and there is not any integration to a system to use them both online and in store. **What problems is Owner.com solving and how is that benefiting you?** Owner is helping with integrating online ordering into our the native website allowing us to be featured higher in Google search results. From the day it went live I have seen a significant increase in online orders before even promoting the new website! ### 11. The coulda shoulda done-it sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** James L. | Senior Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Owner.com?** One of the best things about Owner.com is how incredibly easy it was to get started/get implemented. From the minute we said go, it was like we had slipped into Warp drive. The icing on the cake though is delivering on what they promissed when we reviewed them against the competitors. We found that the platform is intuitive, and their team provided dedicated support from day one, making the entire process seamless. What really stands out is that their support isn’t just a one-time setup—they continue to be engaged and proactive in optimizing our account. Plus, it's more than just a website; it’s a full marketing solution. The built-in marketing tools help drive real results without needing a separate agency or complicated integrations. It’s a true all-in-one platform that makes running our online presence simple and effective. Our sales are up and our share of how much we sell through our website vs. 3rd party has inverted in our favor. **What do you dislike about Owner.com?** There’s honestly not much to dislike, but if I had to nitpick, I’d say the report filters don’t remember my selections when I switch between stores, which can be a bit frustrating when analyzing data across locations. Also, the site and Google Autofill don’t always play nice—Google keeps trying to fill dropdowns with my saved passwords instead of letting me select from the list. Not deal-breakers by any means, just small quirks that could be improved for an even smoother experience. **What problems is Owner.com solving and how is that benefiting you?** Owner.com is helping us take control of our marketing, SEO, and online sales, allowing us to be more self-sufficient rather than relying on third-party delivery platforms like Grubhub, DoorDash, and UberEats. The platform makes it easy to drive direct orders, keeping more revenue in our business instead of paying high commission fees to delivery apps. While plenty of solutions exist—including those from our own POS provider—none of them have nailed the combination of technology and marketing like Owner.com. Their approach is truly built to help restaurants grow, not just process orders. ### 12. When old school meets tech **Rating:** 5.0/5.0 stars **Reviewed by:** Cady D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Owner.com?** From the minute I became involved with Owner, they were extremely informative and walked me through every aspect of the operation. With face to face meetings scheduled almost daily, there was no room for confusion. I still have direct lines of communication to every person that helped with my onboarding rather than calling automated lines and sending emails to be replied by AI. **What do you dislike about Owner.com?** I have yet to find anything that I dislike at this time. **What problems is Owner.com solving and how is that benefiting you?** Our business has never been technologically advanced beyond having a facebook page. We are now generating revenue on a fully interactive website from customers that we have never even met before. ### 13. Amazing Results Already! **Rating:** 5.0/5.0 stars **Reviewed by:** Brennan M. | CFO/President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Owner.com?** They were with me step by step to set up the process we immediately started getting orders, and the website and app are amazing! **What do you dislike about Owner.com?** The App takes awhile to get up and going. **What problems is Owner.com solving and how is that benefiting you?** It's taking our online orders and making it seemless integrating into our new website and with easy editing it makes for a breeze! Payouts also quick and easy! ### 14. So far, so amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Owner.com?** They’ve helped us improve in all the aspects we were lacking in without hesitation. They’ve been on top of everything! **What do you dislike about Owner.com?** We haven’t had any trouble yet. When we have questions, they answer right away. **What problems is Owner.com solving and how is that benefiting you?** It’s helping a lot with deliveries. We have been paying 3rd party delivery systems 30% and this eliminates that. The only fee is the delivery fee and the customer pays it. It’s been great. The SEO has been amazing. ### 15. Owner.com actually delivers on its promise to drive online sales for your restaurant! **Rating:** 5.0/5.0 stars **Reviewed by:** Omar T. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Owner.com?** Onboarding process was a breeze, the Owner.com team is on top of it. We were up and running with a new website and app in a matter of days. We also started getting online orders the next day, their product actually delivers on its promise. **What do you dislike about Owner.com?** Not a huge fan of the added guest fee, but that's still a lot better than the 30%+ cut taken by marketplaces. **What problems is Owner.com solving and how is that benefiting you?** Driving high quality traffic to my site and converting them to repeat customers. ### 16. Working with Owner.com was the best decision we made for our small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Christine P. | Entrepreneur- Creator | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Owner.com?** I like that Owner and our business are on the same page. The customer support team takes the time to listen to our issues so that we can come up with solutions. The website is very easy to use and I can change any item on the menu at anytime making the ease of implementation quick and efficient. The frequency of use lets me document the numbers per time of day or week with ease. **What do you dislike about Owner.com?** The biggest downside was not starting Owner sooner. **What problems is Owner.com solving and how is that benefiting you?** Owner solved the problem of not missing an order. Their system is tried and true, where our system our order might end up in the spam box. We are still very new to this so I look forward in solving more issues I might not have even known we had. ### 17. so far so good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Owner.com?** The promise made, hopefully will be a promise kept. I just started, it’s been only 3 days using it just the website I’m still waiting for the apps to be developed **What do you dislike about Owner.com?** All good so far, I would wish faster results **What problems is Owner.com solving and how is that benefiting you?** Drive more sales ### 18. Awesome Restaurant Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Operations Manager/Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Owner.com?** Owner.com makes the onboarding process, support, and user experience so seemless and stress free. From our intial phone call to the launch of our website we were up and running with a professional website in days. The UX of our site is 10x better then what we had prior. No more bringing our customers away from our site to alternte ordering platforms or menus. The intergration of owner.com with Square is seemless and so helpful for our restaurant staff. All together a great system for any restaurant to implement and see their sales grow. **What do you dislike about Owner.com?** The only two negative things I can say so far is that I wish owner.com business dashboard allow me to control our customer partipants as far as deleting from the email campiagns and the ability to update our google page tags. For the most part I am able to control a variety of things but this is where it lacks. We have a unique offering and some of the google tags that generate are not appliable. All and all a really amazing platform!! **What problems is Owner.com solving and how is that benefiting you?** Enhancing the UX for our customers and keeping our customers on our site for online orders. ### 19. Great innovation in practice **Rating:** 4.5/5.0 stars **Reviewed by:** Rajesh K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Owner.com?** Owner.com has been a great change in our business model. We have been also to improve our net sales than before by converting our customers into our website and keep promoting with the help of in built marketing tools. Easy to use, great customer support. **What do you dislike about Owner.com?** Everything works great except the tablet they provie might need some improvement as it sometimes delay the process, otherwise, it is very hands-on. **What problems is Owner.com solving and how is that benefiting you?** Our customer were use to call and ask if we would ever deliver when they place an order but we never had the capability to do that, now ever since we started using Owners.com, we have been able to take phone call orders and intiate delivery from a third party. ### 20. Clear, concise and the best **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee G. | Coo, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Owner.com?** Owner.com has been pivotal in the overall operation of my business, the dedicate support team who we have 24-hour access to is there to help every step of the way. My Restaurant has had very clear reporting on the dashboard, which is really easy to understand, and it helps me understand which part of the business I need to focus on as a priority. The ease of implementation was also a win, as a business operator I need things like this to be easy and it was indeed just that. **What do you dislike about Owner.com?** There are certain aspects of the platform that do need some work, specifically we have gift card sales, but the dollar amount does not go to the restaurant the gift card was physically used in, it goes to where the gift card was purchased and that can be a bit tough to reconcile at the end of the month. The guest contact feature is nice but there is no way to reply direct from the dashboard which I feel is a miss. **What problems is Owner.com solving and how is that benefiting you?** Third party conversion is one of the biggest reasons we switched. We are very 3rd party heavy and giving away a lot of profits to these companies is bananas to me. They are helping week over week convert more of that 3rd party sale to direct ordering. ### 21. Great decision I’ve made to get owner.com **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos J. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Owner.com?** I’ve been with Owner.com since November, and from the very start, I knew it was the right choice. The sales rep helped me right away, and after using another company with mixed results, I saw the potential in Owner.com’s platform. In the first month, my sales were about the same as before, but I quickly realized I had way more tools at my disposal—collecting customer emails and phone numbers, running promotions, and having full control over my website to update specials, add pictures, and make modifications as needed. By the second month, my online sales had increased by $2,000. By the third month, I was up $3,000 to $4,000 more, and within three months, I had generated between $4,000 to $6,000 more than the previous period. On top of that, I made over $3,000 in direct delivery orders through my website, saving me around 20% in third-party delivery fees—about $600 in savings! Owner.com has been a game-changer for my business, and I highly recommend it. Their customer service is top-notch—just call, and they answer right away with the solutions you need, plus great follow-up if necessary. **What do you dislike about Owner.com?** That I didn’t get it sooner ! One improvement I’d love to see is a clearer breakdown of delivery versus pickup orders in the dashboard. Currently, there’s no report that separates the two, making it harder to track performance and analyze trends. Having a report that distinguishes delivery from pickup orders would be really helpful for better insights and decision-making. **What problems is Owner.com solving and how is that benefiting you?** Owner.com has helped my business in multiple ways, including marketing, delivery management, increasing sales, customer engagement, and customer rewards. With its tools, I can run targeted promotions, collect customer information for future marketing, and manage my website with full control. The ability to handle direct delivery orders also saves me money on third-party fees. Overall, these features have had a direct and positive impact on my business growth. ### 22. Fast and easy to us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Owner.com?** Owner.com is very fast as setting up an account and dumbing it down for someone like me to implement all aspects of it. Very pleased so far. **What do you dislike about Owner.com?** I would like a little more training, but it’s not necessarily Owner.com‘s fault. I just need to spend the time with customer service on the phone. **What problems is Owner.com solving and how is that benefiting you?** They are helping us streamline, our delivery and takeout process through their app and online ordering efficiencies and getting rid of the observant fees that The third-party delivery service is charge. Also SEO optimization ### 23. Fast and easy for business owners to track customers **Rating:** 4.5/5.0 stars **Reviewed by:** Wiput . | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Owner.com?** User friendly have multiple versions that support customer needs **What do you dislike about Owner.com?** They is more useful for the business that already have or started online platforms **What problems is Owner.com solving and how is that benefiting you?** Customer tracking and mobile app ### 24. How Owner.com helped transform our business **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi M. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Owner.com?** We were impressed with the speed in which the Owner staff responded to us **What do you dislike about Owner.com?** The website template was not fully flexible to our preferences, however, the onboarders assured us that they would alert the tech staff of our concerns. **What problems is Owner.com solving and how is that benefiting you?** They implemented our online ordering system and polished up our website to make it more user friendly ### 25. Very good **Rating:** 4.0/5.0 stars **Reviewed by:** zhao a. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Owner.com?** Everything is perfect people are friendly **What do you dislike about Owner.com?** I love everything about owner.com the order is not enough and I want to get more orders **What problems is Owner.com solving and how is that benefiting you?** They helped me make a menu and fixed the problem of the menu ### 26. Owner.com is a good product but leaves much to be desired when it comes to achieving goals **Rating:** 3.5/5.0 stars **Reviewed by:** Adrian P. | Owner l, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about Owner.com?** The live support team is one of the strongest aspects of Owner.com. Whenever I’ve called for assistance, the team has been responsive, helpful, and knowledgeable. This direct phone support adds a personal touch that many other platforms lack. **What do you dislike about Owner.com?** The platform is marketed as a premium product with a price of over $500 per month, but it requires additional POS add-ons that were not clearly communicated during the sales process, and I need to police to ensure delivery. There is also a lack of guided onboarding or milestone tracking to help businesses achieve the case-study-level success touted by the sales team. Additionally, it’s been over three months, and my SMS marketing number is still not ready despite frequent follow-ups. This delay has prevented me from fully utilizing the platform’s marketing capabilities. **What problems is Owner.com solving and how is that benefiting you?** I am using Owner.com to increase direct online sales and improve customer engagement, especially through SMS marketing. But haven't seen tangible results yet, but am hopeful that it will improve. Their website improvements were quick and helpful. ### 27. Great Customer service **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Owner.com?** Customer suport very effective and nice people **What do you dislike about Owner.com?** I only get one order since is being live **What problems is Owner.com solving and how is that benefiting you?** need to increase sales ### 28. Wish we found them sooner **Rating:** 5.0/5.0 stars **Reviewed by:** Cliemourne S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Owner.com?** Professionalism, friendliness, prompt responses and action **What do you dislike about Owner.com?** One website limitation that I discovered when it comes to people booking catering orders in advance. **What problems is Owner.com solving and how is that benefiting you?** Owner.com is helping us streamline our online ordering and improve direct customer engagement, reducing the use of third party platforms, increasing website visibility, managing order and performance and soooo much more. They're helping us to be more efficient. ### 29. Taking Sushi to the 21st Century **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Owner.com?** I've enjoyed the ease of use of the portal to easily update data and add photos or customize the site as needed. It's been very helpful, and the designs are great. **What do you dislike about Owner.com?** I wish I could change the SEO search terms easier. **What problems is Owner.com solving and how is that benefiting you?** SEO along with reducing the use of third party vendors to save on fees. ### 30. Very happy with product. I see sales increase instantly **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Owner.com?** I love the website and the app. They expedited my launch date. Worked through the bugs. And got me set up fast **What do you dislike about Owner.com?** Customer service is def lacking. From the moment I launched i had trouble getting help. **What problems is Owner.com solving and how is that benefiting you?** Getting away from 3rd party apps. Maximizing my website. ### 31. Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan N. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Owner.com?** Ease of setup was amazing, great support and pro-active and very responsive. **What do you dislike about Owner.com?** Nothing so far, results not showing yet, giving it more time. **What problems is Owner.com solving and how is that benefiting you?** Sales increases and marketing. ### 32. HIighly recommend owner.com **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie K. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Owner.com?** I highly recommend this service to anyone that has a restaurant. In less than a year, we've increased our online ordering over 50% The support that you get is unmatched and very responsive. **What do you dislike about Owner.com?** It is quite a bit more expensive than my last website, but you get what you pay for **What problems is Owner.com solving and how is that benefiting you?** Owner.com has streamlined my online ordering, delivery and website. They've also streamlined marketing for me. ### 33. Owner Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mary M. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Owner.com?** The most helpful about Owner is how user friendly it is and very convenient to customers. And with the merchant, I like how to cater your concerns and request very fast and effective. **What do you dislike about Owner.com?** I think I only have one thing that I wanted to suggest and that is improving the SMS policy so that merchants would get approved fast with SMS compliance. **What problems is Owner.com solving and how is that benefiting you?** There's a lot of issues that we have encounter , esp with our menu and store hours. But so far, Owner .com has resolved all of our concerns and requests. ### 34. Extreme value for our small restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Owner.com?** The support from the staff and integration of the website and POS system. **What do you dislike about Owner.com?** Nothing, thus far. I wish I could use them for my other non-restaurant business. **What problems is Owner.com solving and how is that benefiting you?** Website integration and SEO. ### 35. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brett G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Owner.com?** Getting started was seamless, staff walked me through the entire process and they were very responsive if I had any questions or concerns while using the platform. **What do you dislike about Owner.com?** No downsides as of yet. Takeout sales have already increased 10% since we started using ownner.com! **What problems is Owner.com solving and how is that benefiting you?** As an owner I don't have a lot of time to dedicate to to our online presence (seo etc) Owner .com handles the marketing and technical aspects for my restaurant to provide my customers a seamless ordering experience that I can focus on other aspects of the restaurant. ### 36. Outstanding Customer Service with Owner - **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmine M. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Owner.com?** What I like best about Owner is the exceptional customer service and the ease of use of the platform. The support team, especially Chris Reed, has been incredibly attentive and helpful, making our transition smooth and enjoyable. The platform itself is user-friendly, allowing us to navigate and manage our operations efficiently. **What do you dislike about Owner.com?** What I dislike about Owner are the limitations in some of the promos and website design options. While the platform is generally user-friendly, these constraints can be a bit restrictive for our marketing and customization needs. However, the outstanding customer service we receive helps mitigate these issues, making the overall experience still positive. **What problems is Owner.com solving and how is that benefiting you?** Owner.com is solving several key problems for us at Perrotti's Pizza, where we operate two locations. The platform simplifies the management of our operations, making it straightforward to handle tasks and get quick responses when needed. This efficiency saves us time and reduces the complexity of our processes. Additionally, the exceptional customer service, particularly from Chris Reed, ensures that we receive timely and effective support, helping us address any issues promptly. This level of responsiveness and support has been invaluable, allowing us to focus more on growing our business and less on troubleshooting technical issues. ### 37. Review For Taylor Clymer **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Owner.com?** Website is very user friendly. Also like the integration with third party **What do you dislike about Owner.com?** Not comparable with Hungerrush. More website features. **What problems is Owner.com solving and how is that benefiting you?** third party commissions. ### 38. Smart, important and valued… **Rating:** 4.5/5.0 stars **Reviewed by:** Tony M. | CSO (Chief Seafood Officer), Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Owner.com?** Owner does an amazing job of putting together all the tools, tricks and tips that I've collected over 37 years of running restaurants. Being a pretty digitally oriented, chef and restaurant owner, I'm amazed at what owner does the team and I'm looking at the industry over sometime. Excellent follow up on digital orders, and creating a beautifully crafted website… Although I have the skills to do my own sites, I realize the time I was taken wasn't maybe worth it so I moved over to owner and have been very happy **What do you dislike about Owner.com?** Part of the built-in features include a bit of lack of customization, it probably keeps me on the rails in a good way, but being a little more flexible with the design would be nice. I'm not quite clear on how to manage the pages and make the site what I want, and being a, pretty decent web designer, I would like a little more customization. **What problems is Owner.com solving and how is that benefiting you?** It's becoming all in one place for managing our website, to go orders, and marketing. I think for certain that young early restaurant tours would benefit from using this kind of product as it solves a lot of the questions and keeps you on task to managing your restaurant rather than playing around with a lot of technology. ### 39. The software is very glitchy and not really compatible with Clover **Rating:** 2.5/5.0 stars **Reviewed by:** Dominick D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Owner.com?** Its a great service for our customers becuase of the costs. **What do you dislike about Owner.com?** It takes too log to upload new product and there are way to many glithces in the software. **What problems is Owner.com solving and how is that benefiting you?** Cost of Delivery, ease of ordering ### 40. Owner.com is a game-changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey Q. | restaurant owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Owner.com?** We have been using Owner.com’s platform for our restaurant, which has two locations offering online takeout and delivery services. The comprehensive suite of tools provided by Owner.com has been a game-changer for us. Here are some key highlights of our experience: One-Stop Shop for Online Ordering: Owner.com built an excellent online ordering website as well as an APP for us that handles everything from order taking to payment processing. This seamless integration has made our operations much more efficient. Cost-Effective Solution: The cost of $499 per month, plus credit card charge fees and a small transaction fee per order, is highly economical. Compared to third-party delivery services like DoorDash and UberEats, which can take over 30% of the revenue, Owner.com’s platform saves us thousands of dollars. Delivery Integration with DoorDash: The partnership with DoorDash ensures prompt and reliable delivery service. This not only keeps our customers happy but also maintains the quality and timing of our deliveries. Revenue Retention: By directing customers to order through our Owner.com website instead of third-party apps, we retain a much larger share of our revenue. This has had a significant positive impact on our bottom line. Overall, Owner.com has provided us with a robust, efficient, and cost-saving online ordering and delivery solution. We highly recommend their services to any restaurant looking to enhance their online presence and streamline operations. **What do you dislike about Owner.com?** The only thing we want Owner.com to improve is that every time the customer fills out an online reservation form or catering form, it does not provide confirmation emails at all, which leaves confusion and uncertainty for the customers. The customers have to call the restaurant to confirm, which is not very professional. **What problems is Owner.com solving and how is that benefiting you?** Owner.com is helping the small business owners save a lot while providing great online ordering platform for them. ### 41. Best Investment for our restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Big Oven P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Owner.com?** Great customer service, they will optimize your SEO to rank higher, they will build an app for your restarant **What do you dislike about Owner.com?** I cannot think of anything at the moment. **What problems is Owner.com solving and how is that benefiting you?** Optimized ordering website and app. Rank higher on search results ### 42. Straight forward, efficient, easy UI to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Olivier C. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Owner.com?** Having all elements (wesbite, menu, online orders, marketing) in one easy to navigate interface **What do you dislike about Owner.com?** Ive been trying to updated menu pictures for a month now but between the POS and Otter, owner support has been unable to figure it out **What problems is Owner.com solving and how is that benefiting you?** Having everyting in one place makes my life easier ### 43. Made Us Look Professional! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Owner.com?** My husband and I own Moxmoe Pictures Famous Sandwiches in Huntingdon, PA, and Owner helped us revamp our broken website, making us look far more professional and appealing as we work on expanding our brand. Customers love the new interface and we love that we have the option to upsell certain items as well as have the trust of customers ordering directly from our website. **What do you dislike about Owner.com?** Integration was a little hectic and we ended up doing some of the work on our own. There aren't quite as many customization options as we'd like to see, specifically with the loyalty program, but we have been able to make things work. **What problems is Owner.com solving and how is that benefiting you?** Fixing our website that was broken and outdated, as well as building more trust in customers when they are ordering directly from our site. This has also given us the chance to reimplement delivery services after having to previously shut them down because we were nearly paying our customers to use the third party services offering delivery. ### 44. The Best Investment for Restaurant Marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Allison D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Owner.com?** Owner.com has completely transformed how we manage our restaurant’s marketing. They’ve really thought of everything to make life easier for their clients. The website is not only easy to use but also looks great, which makes a big difference. Their SEO work is top-notch, and our online visibility has never been better. The automated marketing funnels are incredibly smart and save us so much time. Plus, getting FREE print marketing materials is a fantastic bonus! For just $500 USD, we’re getting outstanding digital marketing, marketing prints, analytics, and more. Owner.com truly delivers amazing value. **What do you dislike about Owner.com?** If I had to point out one thing, it’s that we can’t change the coupon amounts in their automated marketing funnels. We’re stuck with their suggestions, which usually work well, but having the option to tweak them would be great. It’s a small issue in an otherwise fantastic service. **What problems is Owner.com solving and how is that benefiting you?** The main problem Owner.com is solving for us is the ability to offer ordering and delivery directly through our personal website. We’ve always had great SEO and a steady stream of website visitors, but we wanted a way to convert those visits into sales without relying on third-party services. These services typically take a very high percentage commission, which cuts into our profits. With Owner.com, we can now manage orders directly from our site, which not only saves us money but also provides a more seamless and personalized experience for our customers. It feels like the orders are coming straight from us, enhancing our connection with our customers and boosting our bottom line. ### 45. No more 3rd Party abuse! **Rating:** 5.0/5.0 stars **Reviewed by:** Luis P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Owner.com?** I have 2 restaurants in Bonita Ca; Romesco and Taco Machin. I initially made the switch to owner because of the crazy fees from my 3rd party delivery companies. Their abuse in fees has always been ridiculous. About 2-3 months into owner it really was surprising how my bottom line increased and became more attractive from the get go, this is a no brainer. More money in my bank account? Why not? Also, our personalized apps for online ordering really makes my restaurants stand our from our competition. They are super user friendly and now we look more professional, it adds value to the overall exprience. **What do you dislike about Owner.com?** The only thing I would really say is that using Otter vs just using owner.com for anything and everything would be nice. Adding another factor of another sign in and another customer service to have to call to is somewhat of a headache. I hope this changes down the road, besides that, the savings in my bank account make up for it. I recommend making the transition to owner.com 100% **What problems is Owner.com solving and how is that benefiting you?** 3rd Party Deliveries. My biggest benefit is more money in my pocket. ### 46. Thriving to the future **Rating:** 5.0/5.0 stars **Reviewed by:** Verina P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Owner.com?** It has been less than a month working with Owner.com and we have seen positive changes with our business. They helped amped up our mundane website and made it more user-friendly. Not to mention, helping us and our customers save money! We have gain more orders directly from our website instead of the third party apps ,that quite honestly, rip us off with their 36% commission fees amongst other fees and overcharging our customers. We, at Curry on Indian Cuisine, value our customers and are elated to know that Owner.com has all our best interests in mind. We are grateful and excited to continue moving forward with Owner.com! **What do you dislike about Owner.com?** It has been going smoothly and so far there has been no problems or issues with Owner.com. **What problems is Owner.com solving and how is that benefiting you?** Owner.com has solved our marketing and advertising problems and has amped our website to be user-friendly and more inviting to customers. This is extremely beneficial for us and our customers, for the reason it saves both of us lots of money and customers are introduced to our loyalty program. ### 47. Great Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Moe T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Owner.com?** My wife and I own Moxmoe Pictures Famous Sandwiches in Huntingdon, PA, and Owner has been great at helping to automate so many functions for our business. Customers have loved the ease of the online ordering platform and are looking forward to the app as well. **What do you dislike about Owner.com?** Because of the setup of our menu, onboarding got a little tricky so we had to do some of the work ourselves. **What problems is Owner.com solving and how is that benefiting you?** They fixed our broken website and have helped make us look even more professional by doing so. They've also streamlined online ordering so that it's coming right from our website which makes it more trusted for customers. They have also helped us bring back delivery options without it costing us more money than we were making. ### 48. Great platform to increase visibility and drive actual sales **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Owner.com?** Their SEO tactics work amazling. They optimize the website they develop for you to drive you up the listings for google/bing and other search platforms. Once they land people on your site, they have a great website that is proven to drive sales. As an owner, the best part of spending the money on their product is being able to see a clear return on it as the reporting they provide will give you more insights into how they drove sales to your website. For any restaurant that wants to drive online sales, I haven't found a better option. Integration is pretty simple as well, they build the site based on your menu. Customer support was extremely prompt to get back with me. They were also truly knowledgeable and able to fix my issues immediately. The back side of the website is easy to use and informative. I personally use their reporting everyday to track sales and conversion rates. They also have a really easy to implement marketing campaign to bring customers back frequently. Overall, every aspect of the product is easy to implement as well as manage continously. **What do you dislike about Owner.com?** The only downside is it wasn't able to fully integrate with square, meaning it could push orders through, but it required me to manage the square menu separately than the owner.com menu. So when changes occured, I had to update both menus. This is something I am told they are currently working on. **What problems is Owner.com solving and how is that benefiting you?** Owner.com is working with square to fully integrate so that menu updating is more seamless. This would allow menus to truly be sync'd and consistent across all platforms. ### 49. Best Restaurant Marketing Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Owner.com?** I own Biderman's Deli in Austin, TX, and throughout my multi-unit restraunt portfolio, I have used many marketing partners and platforms. Hands down, the Owner.com offering is the best third-party I have experienced. The onboarding process is fast and easy, you own your own customer data, their customer service team is easily accessible, and they integrate well with our updated POS. The owner.com campaigns are intuitive and interact with customers without nuisance, and we can create our own campaings with just a few clicks. Better value proposition than any other marketing I've come across. **What do you dislike about Owner.com?** Nothing yet. Staff are helpful and responsive, cost is reasonable and full of feature-rich offerings. **What problems is Owner.com solving and how is that benefiting you?** They are capturing and maintaining our customer data, and created easy customer-touch opportunities, without nuisance or waste. ### 50. Owner.com is AMAZING! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen B. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Owner.com?** We recently started using Owner.com at both of our restaurants, Red Onion Cafe and Red Onion Espressoria, in Joplin, Missouri. The team at Owner was so easy to work with in getting our website up and running. Virtually overnight, our online sales have doubled! I highly recommend it! **What do you dislike about Owner.com?** We would like to see nested modifiers implemented into our Owner menu, but I know they are working on it and will be available soon! **What problems is Owner.com solving and how is that benefiting you?** Our restaurants have been open for nearly thirty years, and as a small business, we were struggling with implementing online ordering, SEO, and managing our website. Owner.com solved all of these problems for us! We now have a beautiful website, and our online business has doubled! ## Owner.com Discussions - [How has Owner.com supported your restaurant's online presence, and what features do you find most useful?](https://www.g2.com/discussions/how-has-owner-com-supported-your-restaurant-s-online-presence-and-what-features-do-you-find-most-useful) - [View Owner.com pricing details and edition comparison](https://www.g2.com/products/owner-com/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+09%3A02%3A00+-0500&secure%5Bsession_id%5D=ce4aaa2a-6bda-4bd5-9af3-88dd2ba8528d&secure%5Btoken%5D=d97a094d7abad50e18b1f8f2889465d13081977d140e6ad1f552d17e4a7a3524&format=llm_user) ## Owner.com Integrations - [Certus AI](https://www.g2.com/products/certus-ai/reviews) - [Clover](https://www.g2.com/products/clover/reviews) - [Clover POS](https://www.g2.com/products/clover-pos/reviews) - [DoorDash for Business](https://www.g2.com/products/doordash-for-business/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - [Otter Restaurant Operating System (rOS)](https://www.g2.com/products/otter-restaurant-operating-system-ros/reviews) - [SkyTab](https://www.g2.com/products/shift4-skytab/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) ## Owner.com Features **Platform Basics** - Reporting - Interoperability **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **Back Office** - Accounting - Analytics **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **User App - Food Delivery** - Payment processing - Real-time Order Tracking **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Front of Office** - POS - Kitchen Ticketing - Reservations **Delivery App - Food Delivery** - Driver Earnings and Payments - Communication and Scheduling **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Platform Data** - Dashboard **Admin App - Food Delivery** - Customer Support - Restaurant Onboarding and Management **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Owner.com Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) - 4.6/5.0 (68 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,303 reviews)